Compass Family Services

Housing. Support. Hope.

aka Compass Family Services   |   San Francisco, CA   |  http://www.compass-sf.org

Mission

Compass Family Services helps homeless families and those at imminent risk to achieve housing stability, self-sufficiency, and emotional well-being.

Ruling year info

1953

Executive Director

Erica Kisch, LCSW

Main address

37 Grove Street

San Francisco, CA 94102 USA

Show more contact info

Formerly known as

Compass Community Services

EIN

94-1156622

NTEE code info

Homeless Services/Centers (P85)

Family Services (P40)

Housing Search Assistance (L30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Compass Family Services leads the way in helping San Francisco families facing homelessness secure stable housing and attain economic self-sufficiency and family well-being. We have been service innovators for more than 100 years, and 88% of the families who complete our housing programs achieve lasting success.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Central City Access Point

Compass Central City Access Point is one of three primary entry points in the city for families experiencing or at-risk of homelessness to connect with the San Francisco's Family Coordinated Entry system.

Services include the following (1) Problem solving and planning for finding safe shelter, whether with friends or family or by accessing emergency shelter; (2) Intake and assessment for families who are unable to self-resolve their homelessness through problem solving; (3) Screening for eligibility for shelter and housing programs through San Francisco's Family Coordinated Entry Program; (4) Information and referrals for services in the community that benefit homeless families.

Population(s) Served
Families
Non-adult children

Compass Childcare Support Services helps homeless and low-income parents with children ages 0 to 5 access early care and education programs in San Francisco.

Services include the following: (1) Screenings for eligibility and enrolling families in various types of subsidized childcare; (2) Individualized case management support; (3) Financial subsidies for childcare.

Population(s) Served
Families
Non-adult children

Compass Family Resource Center offers a comprehensive set of trauma-informed services that support family well-being, including support groups, classes, housing search and workforce development.

Services include the following: (1) Multilingual support groups and parent education classes; (2) Case management services; (3) On-site medical clinician provided by the San Francisco Department of Public Health; (4) On-site child care; (5) Drop-in housing search and application workshops; (6) Workforce development services which include barrier removal, networking and job search services.

Population(s) Served
Families
Non-adult children

Compass SF HOME (San Francisco Housing Opportunities Made Equal) promotes long-term housing stability through housing search assistance, rental subsidies, case management, and one-time financial assistance to cover rent for families at risk of eviction, as well as security deposits and first month's rent.

Services include the following: (1) Intensive, hands-on support to help families find safe, permanent housing; (2) Rental subsidies coupled with intensive case management; (3) Assistance with security deposits and other move-in costs; (4) Housing search assistance for families with a Section 8 voucher; (5) Aftercare case management for families who have exited a Compass program into permanent housing and want to continue to receive ongoing support.

Population(s) Served
Families
Non-adult children

Compass Behavioral Health Services offers confidential emotional support and therapy for families who are experiencing homelessness, at risk of homelessness, newly housed, or engaged in any Compass program.

Services include the following: (1) On-demand crisis counseling; (2) Individualized and group therapy for parents, children, couples, and family; (3) Psychotherapy for individual adults, children, families and couples; (4) Clinical consultation with staff and coordination of staff training around trauma-informed care; (5) Therapeutic support groups for clients

Population(s) Served
Families
Non-adult children

Compass Family Shelter offers families facing homelessness a safe, temporary place to stay and offers services designed to help families secure and maintain permanent housing.

Services include the following: (1) Emergency shelter for 22 families for up to six months; (2) Intensive case management geared towards obtaining housing, financial and emotional stability; (3) Individual, family, couples, and child therapy; (4) Housing-related financial assistance; (5) Follow up case management that focuses on homelessness prevention and family self-sufficiency.

Population(s) Served
Families
Non-adult children

Compass Children's Center offers full-day early education and childcare with a curriculum that focuses on social and emotional development for children, ages 0–5, from homeless and extremely low-income families.

Services include the following: (1) Full-day childcare for 70 children from infant to five years of age; (2) Specialized early childhood curriculum focused on art, music, science, pre-reading, pre-math, and gross motor play; (3) Low teacher to child ratios allow for individualized care for each child; (4) Support services for parents and children, including crisis management, psychotherapy, counseling and referrals; (5) Up-to-date immunizations, plus annual vision, hearing and dental screenings for children over two years-old; (6) Services for children with special needs.

Population(s) Served
Families
Non-adult children

Compass Clara House is an 18–24 month transitional housing program where families live in private apartments and receive intensive wrap-around support.

Services include the following: (1) Housing in 13 individual family apartments within a uniquely supportive community; (2) 6 to 18-month action plans designed with each family to help clients achieve their education, career and housing goals; (3) Intensive case management and onsite therapy; (4) Full-day licensed childcare for children through age five, and an after school homework and tutoring program for older children and teenagers; (5) Follow-up after-care support provided for one year.

Population(s) Served
Families
Non-adult children

Twitter NeighborNest is a family-friendly learning center that provides access to technology for homeless and at-risk families in the Mid-Market, Tenderloin and SOMA areas.

Services include the following: (1) Digital Literacy workshops in English and Spanish; (2) Groups and classes for parents and children; (3) Onsite drop-in childcare.


Population(s) Served
Families
Non-adult children

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

With our recognized expertise in meeting client families where they are and providing support from crisis through self-sufficiency, Compass is committed to building on its leadership position to increase its impact.

After extensive research and planning, Compass is well positioned to achieve two key strategic priorities:

• Serve more clients and achieve better outcomes
• Enhance impact by increasing advocacy and leveraging leadership

Compass will build on this strength of wrap-around services by adding capacity, internal coordination,
expanded case management, and seamless integration with partners. We will address our first strategic
priority through four actions:

1) Increase homelessness prevention
2) Enhance service accessibility and efficiency
3) Provide agency-wide coordinated, individualized care
4) Increase job training and employment opportunities

Compass will increase our advocacy role citywide to achieve innovative, effective and collaborative policies, and increase external communications efforts to broaden our visibility and base of support. We will do this through:

1) Influence family homelessness policy dialogue and direction
2) Keep family homelessness in the forefront of public thought
3) Promote visibility of Compass and our work
4) Pursue and highlight collaborative synergies

A major strength and point of differentiation for Compass is the continuum of care we provide clients. Compass has the most robust continuum of services for homeless families in San Francisco: delivering shelter, mental health services, childcare, early childhood education, supportive housing, workforce development, and aftercare. In addition, the Compass model of single point of entry for shelter services is nationally recognized for its effectiveness.

In addition to housing instability, a common denominator among Compass clients is the presence of trauma in their lives, including environmental violence, domestic abuse, substance abuse and poverty. Compass has been implementing a trauma-informed approach for several years and, over the next three, will increase capacity in mental health services and work to ensure that all aspects of our services use this approach.

Over the next three years, Compass will take steps to provide greater access to education, technology, vocational training and job development services for employable adults. Our partnership with Twitter to address the technological impediments to employment and education is one recent example. In June 2015, Twitter opened the NeighborNest, a storefront technology center for at risk populations with Compass as the anchor non-profit partner.

Compass has grown steadily since the early 1990s, now serving 5,000 parents and children each year on an operating budget of $9.3 million. As a result of our centennial campaign and celebration in 2014, we have increased our visibility and impact, achieved record fundraising and forged key strategic partnerships.

In the past year, Compass has served 5,000 children and parents. Of those:

50% under 18 years of age.
90% below the federal poverty line.
53% are single mothers with one or two children.

In the past year, Compass provided 32,500 nights of shelter, 205,000 hours of childcare/early childhood education and 37,500 meals.

In the past two years, Compass has reduced the therapy waitlist to zero.

In the past three years, 782 homeless families have been diverted from the shelter wait-list and homelessness to a housing solution.

Of the families in Compass housing programs, 95% do not return to shelters.

Financials

Compass Family Services
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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Compass Family Services

Board of directors
as of 02/08/2022
SOURCE: Self-reported by organization
Board chair

Mr. Chad Dyer

Meghan Harris

Jennifer Christie

Twitter

Chad Dyer

Sequoia Capital

Robert Daoro

Squar Milner LLP

Steven Dinkelspiel

Board Whisperer

Dennis Gibbons

Community Volunteer

Doug Goelz

Community Volunteer

Meghan Harris

Community Volunteer

Valerie Garcia Houts

Merrill Lynch

Carine Issanda

Morrison & Foerster LLP

Lauren Kowal

Coblentz Patch Duffy & Bass

Ashara Matthews

Senior Loan Servicing Associate

Michael McCarthy

IT Consultant

Brian McInerney

McInerney Group

Krista Moatz

POPSUGAR

Tim Moffet

J.P. Morgan Chase

Lisa Odyniec

Lisa Odyniec Design

Anne Parish

Community Volunteer

Laurel Severt

Hirsch & Associates, Philanthropic Advisors

Adam Tait

Marriott Marquis

Katie Traina

Community Volunteer

Stephanie Zeppa

Sheppard Mullin Richter & Hampton

Lisa Odyniec

Lisa Odyniec Design

Anne Parish

Community Volunteer

Tim Moffet

JP Morgan

Laurel Severt

Hirsch & Associates

Meghan Harris

Meghan Harris

Organizational demographics

SOURCE: Self-reported; last updated 8/2/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data