GOOD SHEPHERD GRACENTER

aka Gracenter   |   San Francisco, CA   |  www.gsgracenter.org

Mission

Our Mission is to help women without resources break free from drug and alcohol addiction and create a hopeful future for themselves and others.

We do this by offering:
• Transitional housing for women based on the 12-Steps of Alcoholics Anonymous
that is safe, supportive and promotes peace and harmony in their lives.
• Recovery mentoring
• Opportunities to explore new ideas, experiences and practices of wellness
• Avenues to higher education, skill-building and giving back to community

Ruling year info

1946

Principal Officer

Sr. Marguerite Bartling

Main address

1310 Bacon Street www.gsgracenter.org

San Francisco, CA 94134 USA

Show more contact info

EIN

94-1156670

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Data from SAMHSA shows underserved and low-income women do not have adequate support to recover from drug or alcohol addiction, facing homelessness, lack of education and employment, and exposure to abuse.

On a local level, the San Francisco homeless population is 7,499
individuals, nearly the highest it's been in 10 years, according to the
2017 San Francisco Homeless Homeless Count and Survey
Comprehensive Report. Of these individuals, 33% are women. Of all
homeless individuals in San Francisco, 41% reported substance
addiction, and 15% reported their addiction as the main cause of being
homeless.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Good Shepherd Gracenter Recovery Program

Gracenter provides only one program, transitional housing and support services for homeless women to recover from chronic drug and alcohol addiction. Participants make a six-month commitment to the program and may stay up to two years to complete their recovery goals.

Gracenter clients have an excellent recovery rate due to use of the best practices in the recovery field which include: a) The 12-Step Program, which is practical and effective, b) Restorative Justice practices of accepting responsibility for one’s actions, repairing the harm through apology, restitution, changing one’s behavior from negative acts to positive ones and giving back to the community, and c) Motivational Interviewing, which helps people explore their reluctance to change specific behaviors and includes empathy, support of self-efficacy and autonomy.

In addition, Gracenter adheres to the Substance Abuse and Mental Health Services Administration’s (SAMHSA) guidelines to effectively support a life in recovery through "a process of change through which individuals improve their health and wellness, live a self-directed life and strive to reach their full potential.” SAMHSA outlines four major dimensions: health, home, purpose and community. All four dimensions are integral parts of Gracenter:

1) Health: "Overcoming or managing one’s disease(s) as well as living in a physically and emotionally healthy way.” (SAMHSA) Gracenter links women to primary healthcare and mental health services; they are provided with three healthy meals each day, healthy cooking workshops, and onsite exercise classes. All women are encouraged and supported in having healthy relationships with family and friends.

2) Home: "Stable and safe place to live.” (SAMHSA) Gracenter provides women with safe, drug and alcohol-free transitional housing for up to two years and a positive peer community to support their recovery.

3) Purpose: "Meaningful daily activities, such as a job, school, volunteerism, family caretaking or creative endeavors, income and resources to participate in society.” (SAMHSA) Gracenter uses Motivational Interviewing in one-to-one recovery mentoring, encouraging each woman to design her individualized recovery plan, and links her to higher education, internships and employment opportunities. Gracenter also provides onsite skill-building classes and workshops, including financial literacy and opportunities for budgeting and saving.

4) Community: "Relationships and social networks that provide support, friendship, love and hope.” (SAMHSA) Women at Gracenter are supported in rebuilding important relationships with their families and loved ones and participating in social and cultural activities. They give back to the wider community through volunteering and engage in peer mentoring and sponsoring other women in the 12-Step program.

Service Delivery

The following steps encompass Gracenter’s Service Delivery Plan.

Step 1, Needs Assessment: With the support of the Program Manager, each
resident has the opportunity to review, identify and assess her needs in the area of substance abuse, securing future stable housing, mental and physical health, employment or steady income, education, criminal justice, continuing education and creating a network of support. The resident may also identify unique needs such as re-unification efforts with her children or handling financial issues such as bad credit or debt.

Step 2, An Individual Recovery Plan: Also with the support of the Program Manager, each resident creates an Individual Recovery Plan that addresses how she will meet the six objectives (long-term recovery, stable housing, stable income, crime-free living, higher education and healthcare), and her unique personal goals.

Step 3, Weekly Mentoring/Case Management: To support the resident in her Individual Recovery Plan, the Program Manager meets with each resident every week for recovery mentoring and case management. She connects residents with GED classes at 5 Keys Charter School, community colleges, paid internship programs, employment networking, primary medical care and mental health agencies and helps them identify and apply for permanent housing. She coaches the residents to practice the principles of Restorative Justice, which includes taking responsibility for their actions, working to repair damage done in the past, and moving forward in a positive way.

Step 4, Participating in a Positive Peer Recovery Community: Each resident contributes to Gracenter’s recovery community by: taking a leadership role at the weekly on-site AA meetings, obtaining an AA sponsor, coming together for daily evening meal times, taking turns to cook on Sundays and attending monthly in-house classes on financial literacy.
Gracenter’s approach is both comprehensive and preventative, helping each woman with the support she needs to live a healthy, meaningful and self-sufficient life.

Leadership and Staffing
The program staff includes: Executive Director Sr. Marguerite Bartling, RGS, MSW, and Certified Addiction Treatment Counselor (CATC IV); Program Manager Sandra Munoz, Registered Addiction Specialist II, Clinical Supervisor, Forensic Addiction Counselor and CATC; House Manager, Traci Grellinger, Certified Alcohol and Drug Counselor – II, and Internationally Certified Alcohol and Drug Counselor, and three Resident Assistants who are registered students pursuing Alcohol and Other Drugs (AOD) counselor certification with the California Association for Drug/Alcohol Educators.

Community Partnerships
To holistically and effectively serve the needs of each woman, Gracenter partners with 11 government, 1 for-profit and 28 non-profit organizations. Upon enrollment, each woman is assisted in the process of enrolling in healthcare and referred to other partners as needed including the S.F. Consumer Credit Counseling Center, the Clean City Coalition Work-Paid Internship Program and the University of California San Francisco Workforce Development program.

For women who have not completed high school, Gracenter regularly collaborates with 5 Keys Charter (GED) School. If a woman has graduated from high school, she is encouraged to enroll in college or take a certificate program to further her education.
Gracenter also regularly collaborates with many shelters and addiction centers to receive referrals and helps place women in stable housing through relationships with the Department of Public Health, Tenderloin Housing and John Stewart Properties, as well as other agencies on a case-by-case basis.

Ongoing Support and Referrals
In addition to the services provided to each resident, Gracenter continues to support women after they complete the program to ensure their long-term success. This support consists of providing ongoing one-to-one mentoring, additional referrals including those for housing needs, and engaging with them at Gracenter's events throughout the year.

Outcomes
Based on 5-year averages, women who enter Gracenter's recovery program have the following needs:
Sobriety: 0% are achieving long-term recovery from drug and alcohol addiction
Housing: 0% have stable housing
Income: 25% have stable income
Crime-free lifestyle: 50% are involved in the criminal justice system
Education: 3% are enrolled in higher education
Healthcare: 75% have healthcare
Volunteerism: 5% are volunteering in the community

Gracenter carefully measures outcomes at program exit as well as 6 months, 1, 2 and 3 years after program completion. The results are overwhelmingly positive as demonstrated by these client outcomes, updated in December 2017:

6 months after leaving Gracenter:
93% are in recovery
94% are in stable housing
97% have stable income
99% lead a crime-free lifestyle
92% have healthcare
35% have furthered their education
59% volunteer
Sample size n=86

1 year after leaving Gracenter:
96% are in recovery
99% are in stable housing
97% have stable income
99% lead a crime-free lifestyle
97% have healthcare
35% have furthered their education
68% volunteer
Sample size n=71

2 years after leaving Gracenter:
98% are in recovery
98% are in stable housing
100% have stable income
98% lead a crime-free lifestyle
98% have healthcare
31% have furthered their education
65% volunteer
Sample size n=49

3 years after leaving Gracenter:
93% are in recovery
95% are in stable housing
95% have stable income
95% lead a crime-free lifestyle
95% have healthcare
35% have furthered their education
70% volunteer
Sample size n=43

Client Story
"When I came to Gracenter, I was having great difficulty staying sober. My life had become incredibly small. I remember the day I interviewed for admittance. The ‘Gracettes’ stood outside the door of the room I was in and cheered me on, asking if I was going to become one of them. Although the prospect of leaving the outside world and going into a program was scary, the bright faces peering through the small glass window wanting me to join made me feel great hope. Hope was not something I had experienced in a while and it was something that I was to learn a great deal about during my time at Gracenter.

Gracenter taught me about myself and my role and responsibility in my community. I learned how to work through problems and challenges. I also learned how to be still, to not have to react and how to be patient and wait for more information so I could make informed decisions. I learned how to build relationships with women and how to be a better friend, employee and relative. I learned about my feelings, the ones that kept me in my addiction and the ones that would drive me back to it if I did not make changes. All of these tools, the safe environment and the caring support of the Sisters, staff and fellow Gracettes gave me an opportunity that, had I not been fortunate enough to find, I might not still be alive and sober today.”

- Shauna, former Gracenter resident

Population(s) Served

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Gracenter has one overarching goal: to effectively support clients in overcoming alcohol and drug addiction long-term in order to live healthy and meaningful lives.

This is accomplished through the following six objectives.

1. At least 85% of program graduates will remain in recovery from drug and alcohol use, compared to 0% in long-term recovery at intake.
2. At least 85% will remain in stable housing after leaving Gracenter, compared to 0% in housing at intake.
3. At least 80% will continue to have health care/mental health services long-term, compared to an average of 75% at intake.
4. At least 90% will have a stable income long-term, compared to an average of 40% at intake.
5. At least 85% will remain free of arrest, indictment or conviction long-term, compared to an average of 50% at intake.
6. At least 40% of residents and 30% of graduates will enroll in higher education, compared to an average of 3% at intake.

Gracenter has helped more than 650 women in their recovery from addiction over the past 30 years.

Gracenter has helped more than 650 women in their recovery from addiction over the past 30 years.

when clients begin their residency, when they exit, and at 6 months, 1, 2 and 3 years after they exit:
1. At least 90% will remain in recovery from addiction. (0% at intake)
2. At least 90% will remain in stable housing after leaving Gracenter. (0% at intake)
3. At least 88% will continue to have healthcare long-term. (75% at intake)
4. At least 90% will have a stable income long-term. (40% at intake)
5. At least 85% will remain crime-free. (50% at intake)
6. At least 30% of residents or graduates will further their education. (3% at intake)

Below are some of the most recently measured (12/17) long-term outcomes of women who were surveyed:

1 year after leaving Gracenter:
96% are in recovery
99% are in stable housing
97% have stable income
99% lead a crime-free lifestyle
97% have healthcare
35% have furthered their education
Sample size n=71

3 years after leaving Gracenter:
93% are in recovery
95% are in stable housing
95% have stable income
95% lead a crime-free lifestyle
95% have healthcare
35% have furthered their education
Sample size n=43

Financials

GOOD SHEPHERD GRACENTER
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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GOOD SHEPHERD GRACENTER

Board of directors
as of 3/30/2018
SOURCE: Self-reported by organization
Board chair

Mr. Christopher Brown

Hood and Strong, LLP

Term: 2010 -

Chris Brown

Bailey & Brown, LLP

Sister Marguerite Bartling

Good Shepherd Gracenter

Romy Scott

San Francisco Fire Department

Darlene Bornacelli

Westside Community Services

Sister Liz Schille

Good Shepherd Sisters

Peter Roldan

Law Offices of Peter Roldan

Shirley Quitugua

Bank of Guam

Mineko Inouye

Cal State Long Beach

Jinny Choi

Brooklands Capital Strategies

Michelle VanKiersbulck

Westside Community Services

Vitalia Fedossovsa

Aurelius Accounting, Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No