Edgewood Center For Children And Families
Transforming Lives, Restoring Hope
Programs and results
What we aim to solve
1 in 5 youth ages 13-18 lives with a mental health condition in the United States. 50% of all lifetime cases of mental illness begin by at 14, and 75% by age 24. Suicide is the 3rd leading cause of death in youth ages 10-24.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Kinship Support Network
The Kinship Support Network (KSN) was founded in 1993 to create stability and safety for children being raised by relatives other than their parents. Caregiver services such as parenting workshops, resource access and respite activities support, strengthen, and nurture the adults, while Kinship Youth Services (KYS) focuses specifically on meeting the needs of these children and youth. KSN promotes family stability by keeping families together, encouraging self sufficiency, and enhancing family integrity, individual values, and cultural and ethnic diversity. To ensure our youth and caregivers get involved?and stay involved?in program activities, KSN provides 1) transportation to/from activities whenever possible; 2) bilingual services and materials as needed; 3) incentives such as dictionaries, school supplies, gift certificates, transportation passes; and 4) nutritious meals or snacks.
Crisis Stabilization Unit
The Crisis Stabilization Unit (CSU) program opened in 2014 was created in conjunction with the San Francisco Department of Public Health to evaluate and triage children and youth (ages 5-17) who are experiencing acute psychiatric symptoms or a mental health crisis. The Edgewood CSU is one of only a few CSUs designed to serve youth 5-17 years of age in the entire state of California and the only one serving youth under 12 in the Bay Area.
Currently, most children in crisis situations end up in emergency facilities that are inadequately prepared to manage children experiencing a non-medical, emotional crisis. The CSU provides a safe, structured, child-friendly and family supportive environment.
We accept referrals from all counties in the Bay Area and beyond. We accept Kaiser, most private insurances, and Medical of San Francisco.
Edgewood Community School
Edgewood’s Non-Public School Program (Community School) provides specialized academic instruction with intensive behavioral and therapeutic support to students struggling in public school settings due to emotional and behavioral challenges. We use a strengths-based approach to foster the emotional, social, and academic necessary for students return to less restrictive school placements. Our Community School consists of one grade school and one High School located on our Vicente Campus in San Francisco.
We serve children and youth from 8 school districts throughout San Francisco and the Peninsula with a curriculum based on Common Core state standards and civic engagement so they can prepare for college and life.
Community-Based Services
Edgewood’s Community Based Behavioral Health Services help children and families at home, in schools, and in the community.
OUR APPROACH
Edgewood collaborates with stakeholders, young people, and their families to ensure lasting positive changes that improve lives. Our behavioral health services are based around 10 key principles that we incorporate into our work with every individual, family, and caregiver who comes through our doors.
Supporting Family Voice and Choice
Focused on Teamwork
Natural Support Systems
Collaborative
Community-Based
Culturally Competent
Individualized
Strengths Based
Persistent
Outcome-Based
Edgewood Community Based Behavioral Health covers a wide range of behavioral health and mental health challenges. We are proud to have such a diverse staff to address the many needs of youth and families in our community.
Acute Intensive Services
Edgewood Center for Children and Families Acute Intensive Services Programs are family focused and are designed to assess, stabilize, and treat youth between the ages of 12 and 17 who are experiencing behavioral or emotional challenges and crises. All acute intensive services are provided on our seven acre campus in the Sunset District of San Francisco.
OUR APPROACH
Edgewood takes a strengths-based approach to promote positive thinking and resiliency among the youth we serve. Our programs utilize collaborative problem solving techniques and focus on communication to unite caregivers and youth towards their goals of preparing young people for healthy and happy lives. Our Acute Intensive Services programs target high-risk behaviors and help youth develop coping strategies and stress management skills.
Where we work
Affiliations & memberships
Joint Commission Accreditation 2021
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of participants engaged in programs
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Because COVID has limited some of our programs from being able to provide some services in person, it has impacted the number of direct care clients.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
provide services that stabalize clients, provide support to particpants and thier families, connect them back into the community, equipt with ability to handle the the problems they may face
What are the organization's key strategies for making this happen?
strategies: wrap around services. meet them where they're at, in the community.
partner with city and county agencies so that we can provide a continuim of care before uring and after treatment, so they can be best positioned to succeed in life independant from our organization
What are the organization's capabilities for doing this?
we're the oldest children's charityin the western us. our biggest assetts are our people, our trust in the commuity, and our
we are capable because we're old, we're trusted, and we have long-established partnerships all around the community to fully meet the needs of the individuals and communities we serve.
we've been in the communities that we served, as the communities changed we changed.
we have employees stationed in San Francisoc, San Mateo, Alameda an Contra Costa County.
What have they accomplished so far and what's next?
we recieved a gold star of approval. we began the bay area's FIRST kinship program a national model. we began one of the first crisis stabilzation unit in the statem of california, in stea. We're listening to the needs of the commuity, addressing them head on, through collaborations,
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Edgewood serves over 5,000 youth and families. We work with children and teens up to age 18 as well as transitional adults aged 18 to 25, kinship caregivers who are typically in their 60s through 80s and engage entire families when working with children and teens.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
In September 2021, we conducted a client satisfaction survey of several of our programs and incorporated feedback into the programs. Knowing participants story and narrative provided contextual detail about you and your family’s experience with us. A narrative approach stands in contrast to a yes/no survey process in understanding our clients. Using a Culturally-Responsive and Equitable Evaluation (CREE) approach, we strive to incorporate cultural, structural, and contextual factors (e.g. historical, social, economic, racial, ethnic, gender) using a participatory process that shifts power to individuals most impacted by our services.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Edgewood Center For Children And Families
Board of directorsas of 08/22/2022
Alicia Lyman
All Raise
Meg Heinicke
Namaste Direct
Judge Patrick J Mahoney (ret.)
San Francisco Superior Court
Katie Ballou Calhoun
Calhoun & Company Communications
Jeff Nussbaum
Retired Lawyer
Paige Olson
Marketing Professional
Kaego Rust
Khor Consulting
Catrina Griffin
Delta Dental
Carrie Johnson
San Francisco Bar Association
Britt Eason
Intuit
Alda Chan
Bumble
Jill McInerney
McInerney Family Law
Jenny Moore
Jenny Moore Interiors, LLC
Galen Sorrells
Delta Dental
Julie Supan
Supan Group
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data