Helpers Community Inc

Helping individuals with developmental disabilities everyday

SAN FRANCISCO, CA   |  https://www.helperssf.org

Mission

Helpers Community is dedicated to supporting individuals with developmental disabilities.

Ruling year info

1958

Executive Director

Robert "Harry" Harrison

Main address

2626 FULTON ST

SAN FRANCISCO, CA 94118 USA

Show more contact info

Formerly known as

Helpers of the Mentally Retarded

EIN

94-1546037

NTEE code info

Group Home (Long Term (P73)

Fund Raising and/or Fund Distribution (T12)

Single Organization Support (T11)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Helpers Community is one of the few private non profits located in the SF Bay Area whose mission is to help enrich the lives of individuals with Developmental Disabilities . The challenge we continue to face is launching a sustainable fund raising initiative to enable us to off set operational costs at our retail store, and donation assistance to help supplement our 2 x a year grant giving program to worthy organizations that also support individuals with developmental disabilities

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Helpers Artisan Boutique

This store located at 1947 Union Street in SF, is a training site for individuals with developmental disabilities who are preparing for careers in retail or customer service

Population(s) Served
People with intellectual disabilities
People with learning disabilities

In 2019, Helpers completed the refurbishing of 2 beautiful residences for individuals with developmental disabilities who need some support to live in the community.

Population(s) Served
People with learning disabilities
People with disabilities

Helpers Community Inc. is committed to providing grant support to worthy non profit organizations in the SF Bay Area who also serve the developmentally disabled community

Population(s) Served
People with disabilities
People with learning disabilities

Helpers also operates and manages a retail store in San Francisco that hires, mentors and trains individuals with a developmental disability seeking full time employment. Our employee " clients" participate in the ARC SF and Pomeroy Center workforce planning programs.
100% of all products sold at HAB is made by, designed by or provided to us by organizations that support developmentally disabled individuals

Population(s) Served
People with disabilities
People with learning disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities, Adults

Related Program

Helpers Artisan Boutique retail store

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Helpers Artisan Boutique mentors and trains I/DD to learn the fundamentals of retailing to prepare for full time job opportunities. We also support artists with DD by selling their products at HAB.

Hours of programing delivered

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Group Homes

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

At the Helpers resident homes, and at Helpers Artisan Boutique , in a collaborative partnership with the Pomeroy Center and the ARC SF, an average total of 16 hrs of programming is provided each day

Number of hours of training

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Helpers Artisan Boutique retail store

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

At Helpers Artisan Boutique we provide in store training to 3 clients, 50 hours weekly throughout the year. Our store returned to fully operational in March of 2020

Total dollars paid to artists

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities, Adults, Artists and performers, Self-employed people

Related Program

Helpers Artisan Boutique

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The organizational goal of Helpers Community is to provide resource support and to help enrich the lives of Individuals with Developmental disabilities .

We provide this support through 3 strategic initiatives:
1) Operating a retail store, at 1947 Union St in San Francisco, CA which mentors and trains individuals with developmental disabilities in the basic policies and procedures of retail, to better prepare them for full time employment opportunities down the road.
- 100% of all products sold in our store are made by, designed by or provided to us by companies that support individuals with developmental disabilities

2) Residential Housing: Helpers Community owns 2 residential homes on Fulton Street in San Francisco which are leased to the Pomeroy Rehabilitation and Recreation Center in SF for purpose of providing permanent residences for 5-6 individuals with developmental . disabilities in each home.
- Each resident is fully independent and participate in work programs or planned program activities at the PRRC daily.

3) A Grant Giving program; Helpers Community accepts grant proposals from other nonprofit organizations in the Greater SF Bay Area and beyond, who also support Helpers mission of providing resource support to I/DD. Since 2017, the Helpers' grant program has disbursed over $2M to over a dozen organizations who are in need of financial support to help launch, enhance or maintain their own programmatic initiatives. Helpers goal is to disburse a minimum of $400,000 annually, with a minimum 10% increase to our budget each year. We also strive to add 1-2 new organizations who have not received prior support from Helpers to our grant portfolio each year.

Relaunching our charity over the past two years with a sole focus on our Mission; supporting individuals with developmental disabilities

1) In 2017/ 2018 , Helpers invested over $450,000 of our own revenue to renovation and update two of our current homes for purpose of re opening residencies to house individuals with developmental disabilities.

2) In 2018, Helpers Community invested in the hiring of a Full time Executive Director to manage, administer and over see all operations of the charity

3) In 2018, Helpers made the investment to redesign, and enhance or website and social media presence for purpose of raising a new level of awareness to the program

4) In 2018/2019, Helpers invested in a new, digitized data management program, helping to streamline, communicate with and solicit much needed donation support with our over 2100 " contacts"

5) In 2019 , Helpers relocated our former Helpers Bazaar retail store, located in SF Ghirardelli Square, to the vibrant retail environment of Union Street , for purpose of increasing our awareness and maximizing or retail potential for our clients. This also came at a cost of a 3 fold increase in rent ( at our expense) for purpose of optimizing our potential.

6) In 2019, Helpers re-launched a Quarterly News update to our 2100 person contact list, ensuring our neighbors, clientele, colleagues, constituents and community is aware of the work we are doing and the services we provide.

7) In mid 2019, it is our intent to create our 3 year Development Plan as well as finalize our annual fund raising initiative for purpose of ensuring a sustainable revenue stream.

8) In November 2020, Helpers Artisan Boutique surpassed FY 2019 retail sales by 12%. December 2020 store sales tripled in the in the same period vs prior year despite the pandemic and with store closed the first 3-months of 2020

9) Successfully launched the first e-commerce online store at http://shop.helperssf.org in June 2020

10) Hired the first two full time store employee at Helpers; A Retail Marketing Manager and a Chief Job Coach and Mentor at HAB

11) In 2020 Helpers' grant program disbursed more than 50% ( $375,000) more award grant support than 2019, including an additional $60,000 in emergency Covid 19 relief support to 10 Bay Area non profits. Six of the grant recipients were first time grant award recipients.

12) In 2021, Helpers created our first employee handbook , new board member criteria and established our Anti- Discrimination policy.

13) In 2021, Helpers updated and enhanced our organizational By Laws to reflect more accurately the current realities the organization faces today.

14) In Decembers of 2021, Helpers recruited, vetted and nominated for membership 5 new board members to the organization.

15) Helpers Executive Director and Board committee chairs are in the process of finalizing our next 3-Year Strategic Plan, ( 2022-2024)

1) The hiring of a full time Executive Director

2) the engagement of a willing and participatory fully volunteer Board of Directors

3) the hiring of critical outsourced resource support to ensure the effective and efficient day to day operational support of the organization;
- general accounting and bookkeeping, data entry management , IT and web support services, marketing and In-store program services.

Invest in People

4) The hiring of two full time employees to Helpers in 2020/2021; A Retail Marketing Manger to help generate brand awareness and consumer demand at our retail store, and a Primary job coach and Mentor at HAB

5) Added 5 new board member with a broad base of experience, diverse skill set, from both the business and nonprofit sectors. In addition, added a parent of an I/DD to the Helpers board to add that much valued perspective.

Strategic Planning:

Clearly identified the key areas of need and primary areas of focus to ensure our future sustainability. Completed the 2020-2022 Strategic and the next 3-Year Strategic plan is in progress.

Fund Raising:

Successfully developed and launched our first targeted fund raising initiative in late 2020 and exceeded expectations in December of 2021.

Developed a case statement template with a strategic goal of submitting 8-10 RFF'S/ LOI's for our own needed support in 2021/2022

Successfully planned and launched 4 In Store cultivation receptions in 2021, with 4 planned annually in 2022 and beyond. All have resulted in building awareness and generation revenue

-Our 2 homes have been completely renovated
(one has been occupied since January 2019, the 2nd planned for May '19 move-in)

- A new website has been built, redesigned and enhanced

- a new Data Management system was implemented in April '19

- our new Retail Store, relocated, newly renovated and opened for business in Mar' 19

- launched our new direct to our constituent news letter in Dec'18 with plans to distribute quarterly updates of our progress and needs

- 1st online e-commerce store launched in June 2020

- Hired two full time Helpers employees in 2020 ( Retail Marketing Manager and Primary Job Coach and Mentor at Helpers Artisan Boutique

- Update Company By Laws, Created new Employee handbook

- Added 5 new Board Members

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Helpers Community, as part of our ongoing practice of continued improvement and good business practices, regularly sits down with our staff and program participants to solicit input. This may be in the form of collaborating on goals and objectives, annual performance reviews, progress status updates and general " how are you feeling today" conversations.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Community meetings/Town halls,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Helpers recently completed our first employee handbook which clearly identifies and states the expectations of our senior leadership , staff , program participants and the consumers we serve. We also implemented a survey and feedback box on our social media and square application to solicit customer input. Helpers also recently updated and enhanced amendments to our Company By Laws to more effectively address the realities we face as an organization today.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    The feedback we have received has enabled Helpers as an organization to continue to grow, move and modify strategic plans as warranted, and to implement new policies and procedures to better serve the developmentally disabled community.

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve,

Financials

Helpers Community Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Helpers Community Inc

Board of directors
as of 02/24/2022
SOURCE: Self-reported by organization
Board chair

Peggy Bachecki

Stanley Wong

Plant Construction

Melissa Trujillo

Pomeroy Recreation and Rehabilitation Center

Caterina Gallardo

former VP PR Bloomingdales No Cal

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 2/24/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 02/24/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.