CATHOLIC CHARITIES OF THE DIOCESE OF FRESNO
Providing Help. Creating Hope.
Programs and results
What we aim to solve
The San Joaquin Valley is characterized by its agricultural base and includes large populations of low-income laborers who are often transient and follow the crops and harvest from town to town. Census data shows that the region has one of the highest poverty rates in California. Emergency food assistance and wrap-around services offered by Catholic Charities have increased by more than 64% over the last three years. The vulnerability of the target population served creates barriers for families requiring emergency assistance due to a number of factors that might include transportation, lack of education, lack of housing available, farmworker field schedules, multi-generational households, immigration status and more. In turn, families and individuals residing in underserved, food insecure communities often fall through the gaps, go hungry, become at risk of long-term health issues, and more without the intervention of Catholic Charities and education of resources available.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Emergency Food Pantry
Only 5.6% of those visiting Catholic Charities are homeless, which means that 94.4% are families in search of help needed to put food on the table at home.
Through this program, clients are able to receive meal boxes which consist of canned vegetables, pasta, rice, beans, cereal, spaghetti sauce, peanut butter, macaroni and cheese, bread, protein and more. It’s enough nutritional food to sustain a family for approximately one week.
Homeless individuals are provided travel packs containing food that can be eaten on the go and don’t require an oven or stovetop for cooking.
Our sites also operate USDA Commodity distributions, Healthy Neighborhood Markets, Senior Distributions and more in addition to the daily Food Pantry services.
Senior Companion Program
The Senior Companion Program provides Senior Companions (Volunteers 55 years of age and older) who provide assistance and companionship to home-bound seniors who have difficulty with their daily living tasks. The service companions provide help the elderly live independently in their own homes instead of moving into institutional care. Eligible Senior Companions earn a small tax-free stipend to cover the cost of serving. They also receive reimbursement for transportation, an annual physical examination, and supplemental accident and liability coverage while they are serving.
Cal-Fresh Healthy Living
The CalFresh Healthy Living Program enables us to provide nutrition education, physical activity instruction and environmental support to our clients. These services provide both adults and children with the tools to be able to choose healthier foods and beverages within a limited budget, as well as choose more active lifestyles. Healthier diets and higher activity levels decrease the risk of chronic health-related diseases, including obesity. The CalFresh Healthy Living Program hosts monthly in-person nutrition classes as well as physical activity instruction including Zumba and Yoga. The CalFresh Healthy Living Program was instrumental in getting the Catholic Charities Food Pantry recognized by Leah’s Pantry as 1 of 12 Gold-Certified Food Pantries in California. To do this, we improved nutrition education and distribution, community engagement and increased the availability of healthy non-perishable foods.
Rural Outreach Program
The Catholic Charities Rural Outreach Program is vital in fulfilling the Catholic Charities mission to serve all those in need throughout the 8-county, 35,239 square miles of the Diocese of Fresno – especially those who cannot come to one of the brick and mortar sites. The Rural Outreach Program is focused on serving the most impoverished and food insecure areas of our Diocese. Through parish relationships, Catholic Charities has been able to build trust with migrant farm workers and low-income families living within these rural areas to execute targeted food distribution events. Using census data and a heat map (which highlights areas below 50% of adequate food distribution needs), Catholic parishes, churches and missions are identified whose communities are most vulnerable based upon population size, income and current food distribution available. The distinction of these events compared to others include both trust and culturally sensitive food items that are being distributed.
CalFresh
The CalFresh Program, also known as Food Stamps, can add to a family's food budget to provide healthy and nutritious food at home. Catholic Charities can help eligible clients apply for CalFresh benefits through a simple 15-minute application submission at any one of our three sites. The COVID-19 pandemic has affected so many people. It’s a period of financial insecurity for many who may have lost their jobs, been temporarily laid off, or are just struggling to get the necessary supplies. The CalFresh Program is an extremely valuable resource to help put food on the table at home.
Clothing Assistance
Individuals and families in crisis can come to Catholic Charities to receive clothing. In Fresno, clients can receive vouchers redeemable for items in the Catholic Charities Thrift Store and in Merced, there is a clothing closet available with a wide variety of items and sizes to choose from.
Diaper Program
Many families struggle to pay for food, rent, utilities and transportation. As a result, 1 in 3 families cannot afford diapers, which are not covered by the Women, Infants and Children (WIC) program or the Supplemental Nutrition Assistance Program (SNAP). According to the National Diaper Bank Network, one baby goes through six to ten disposable diapers every day, which can cost $70-80 a month, per baby.
Catholic Charities has been blessed as 1 of 10 local Agencies who benefit from a $1 million diaper grant through the Central California Food Bank. Through this partnership, we’re able to provide diapers to families with children between the ages of 0-5 years of age every 30 days. Clients need to provide proof of identification for themselves, a form of identification for children, proof of address and proof of income.
Medi-Cal Outreach & Case Management
Medi-Cal is California’s Medicaid healthcare program. This program pays for a variety of medical services for children and adults with limited income and resources. Catholic Charities helps clients apply for Medi-Cal benefits regardless of sex, race, religion, color, national origin, sexual orientation, marital status, age, disability or veteran status. We have taken our efforts beyond enrolling clients in Medi-Cal and have revolutionized our program to be a full case management program that helps with any Medi-Cal-related inquiries. Aside from enrollments and renewals, our team acts as the Authorized Representative for our clients for the entirety of their case - giving us access to assist the clients with the phone interview, filling out and submitting paperwork, troubleshooting issues, making changes and updates to their case, transfers, helping clients find a primary doctor, helping clients with appeals, helping clients get their medical bills covered and more.
Immigration Services Center
The Immigration Services Center at Catholic Charities can provide information, guidance and support on various types of affirmative immigration cases including Naturalization, Green Card Renewals, DACA, and U.S. Citizenship. Since inception in November of 2021, the program has assisted over 800 individuals from 39 different countries and helped 10 people obtain U.S. Citizenship.
Disaster Relief Center
The Disaster Relief Center at Catholic Charities is currently serving survivors of the January 2023 flooding in Merced County and the September 2020 Creek Fire in Fresno County. This program is focused on disaster case management that works alongside survivors of natural disasters to create a recovery plan while connecting them with available resources for an achievable and successful long-term recovery.
Where we work
Affiliations & memberships
Catholic Charities USA 1968
United Way Member Agency 1968
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Dollars donated to support advocacy efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Numbers represent total individuals served throughout the year (January 1 - December 31).
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of volunteers is increasing once again due to a steep decline due to the COVID-19 pandemic. New volunteers, as well as groups and schools, are now visiting us once again to volunteer.
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Emergency Food Pantry
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total dollars distributed for utilities assistance
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Emergency Food Pantry
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Estimated dollar value of food donations distributed to community feedings programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Emergency Food Pantry
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Emergency Food Pantry
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of children served
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Extremely poor people, Low-income people, Working poor
Related Program
Emergency Food Pantry
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Number of hygiene kits distributed
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Emergency Food Pantry
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Catholic Charities is serving more families and less homeless individuals. Due to most clients now being housed, hygiene kits are not needed as much as they were in previous years.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Catholic Charities' goal is to offer assistance to those most vulnerable throughout the Diocese of Fresno so that our neighbors are provided with help and hope in a manner that recognizes the inherent dignity in all persons. We seek to provide resources to individuals, families and communities living with poverty by recognizing their basic human needs.
What are the organization's key strategies for making this happen?
Catholic Charities responds to the needs of individuals and families who are living in poverty or are members of vulnerable populations. We also work strategically for the long-term support of the most impoverished communities throughout the Diocese through a Rural Outreach Program and three brick and mortar sites in Merced, Fresno and Bakersfield. Focusing on the areas of social services (i.e. food, clothing, housing support), Catholic Charities addresses both the immediate needs and long-term needs of individuals and families through dedicated professionals and volunteers.
What are the organization's capabilities for doing this?
Catholic Charities is charged with caring for persons who are living in poverty and members of vulnerable populations with 71 employees and thousands of dedicated volunteers. Our national network of 167 member Catholic Charities agencies throughout the United States also assists in providing support, sharing best practices and sharing productive pilot program models that we've been able to adapt to meet the needs of the San Joaquin Valley.
We are good stewards with the money entrusted to us; 90 cents of every dollar goes directly to the programs and services we provide to our clients with only 10 cents going to administration. Making a difference for our clients and helping them achieve their goals is what motivates us on a daily basis to.
What have they accomplished so far and what's next?
Catholic Charities of the Diocese of Fresno has expanded its programs to provide gap services to individuals and families living with poverty and reach the furthest corners of the 8-county Diocese of Fresno. The Agency has grown from 8 to 16 programs over the last three years. The Rural Outreach Program developed in 2017 now accounts for 50% of all food distribution taking place. This program will continue to grow as it aims to serve even more vulnerable communities with limited access to food resources. In addition to emergency food assistance, Catholic Charities expanded it's programs and services to meet the needs of the entire family unit. These programs include: Cal-Fresh (getting families signed up for food stamps); Cal Fresh Healthy Living providing nutrition education, physical instruction, and environmental support to prevent long-term health issues; Medi-Cal outreach, education and case management to assure families have access to appropriate health care; LISTOS disaster preparedness outreach and education; Disaster Case Management for those affected by federally declared disasters such as wildfire or flood; immigration legal services; asylee and immigrant services for those navigating new land; and more.
The implementation of the Immigration Services Center in November of 2021 and the Asylee and Immigrant Services Program in October of 2022 allowed Catholic Charities staff to connect with clients on yet another level. Catholic Charities has since seen an influx in undocumented individuals seeking food services through rural outreach events and furthermore, have seen success in having those individuals follow up with an appointment to receive additional needed services including rent, mortgage or utility emergency assistance (shelter and housing), health care management services from our Medi-Cal outreach team, support getting their children enrolled in school from our asylee and immigrant services, and more.
Many individuals who are typically fearful of seeking out services have found refuge in Catholic Charities through the trust that exists within our programs and staff.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
CATHOLIC CHARITIES OF THE DIOCESE OF FRESNO
Board of directorsas of 03/01/2024
Mrs. Bree Comstock
Ashwood Construction
Term: 2024 - 2022
Most Rev. Joseph V. Brennan
The Roman Catholic Diocese of Fresno
Very Rev. Salvador Gonzalez, Jr.
The Roman Catholic Diocese of Fresno
Cat Figura
Jeffrey Scott Agency
Bree Comstock
Ashwood Development
Vincent Ricchuiti
P-R Farms
Kenneth Baldwin
McCormick Barstow, LLP
Emily Baloian-Martinez
Baloian Farms
Rev. Robert Borges
Our Lady of Perpetual Help Church
Don Parreira
Ultra Gro Plant Food Company
David Mendoza
Dritsas Groom McCormick LLP
Patrick Collins
Sunbelt Business Brokers
Kevin Conway
Ideal Capital Group
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data