Health—General & Rehabilitative

MARIN COMMUNITY CLINIC

connecting for health

aka Marin Community Clinics   |   Novato, CA   |  www.marinclinic.org

Mission

The mission of Marin Community Clinics is to improve the health of our patients and community by providing high quality, cost-effective, culturally sensitive, patient-centered health care.

Ruling year info

1974

Acting Chief Executive Officer

Dr. Mitesh Popat MD, MPH

Main address

9 Commercial Blvd. Suite 100

Novato, CA 94949 USA

Show more addresses

EIN

94-2237120

Cause area (NTEE code) info

Ambulatory Health Center, Community Clinic (E32)

Community Health Systems (E21)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2018, 2017 and 2016.
Register now

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Health Care

In 2019, MCC provided medical, dental, and mental health visits to 38,529 individuals, with services provided by certified physicians/nurse practitioners, dentists, and mental health providers. Services are provided at seven locations: San Rafael Clinic, San Rafael-Campus Clinic, 4th St. Dental Clinic, Larkspur Clinic, Novato North Clinic, Novato South Clinic, and Huckleberry Youth Programs. Approximately a dozen volunteer specialists treat MCC patients at our clinics, and others see them by referral to their practices. The services provided directly by MCC include comprehensive primary care and prevention services, dental care, behavioral health, family planning, prenatal/obstetrics, gynecology, optometry, podiatry, pharmacy, and physical therapy. Services are provided to patients of all ages, across the lifecycle.

Population(s) Served
Economically disadvantaged, low-income, and poor people
General/Unspecified

Comprehensive healthcare for children up to age 18, including postnatal care, well child visits, immunizations, routine checkups, chronic disease management, and teen services

Population(s) Served
K-12 (5-19 years)

A wide range of primary dental care for adults and children is offered in the San Rafael main clinic and the Novato Dental Clinic. To learn more about our Dental providers, please see Our Health Team. Services include preventive exams and cleanings, fillings, limited root canals, dentures, and extractions.

For more complex issues, specialty referrals are available to off-site providers as needed. This includes but is not limited to oral surgery, periodontics (gums and bone issues), endodontics (root canals) and orthodontics (braces).

Population(s) Served
General/Unspecified

Certain mental health services for adults and children are provided at our Clinics by Licensed Clinical Social Workers and Psychiatrists. A referral from your primary care providers is required. Services include screenings, counseling, and treatment for mental illnesses. Specialty care and substance abuse services are available by referral to providers in other organizations as needed.

Population(s) Served
General/Unspecified

Family medicine providers are devoted to comprehensive health care for people of all ages, with emphasis on a holistic approach that takes into account the physical and emotional health of you and your family and the health of the community where you live.

Doctors, nurse practitioners and certified nurse midwives provide prenatal and postnatal care, family planning for women and men, breast and cervical cancer screening, childbirth education and nutrition classes, and other related services.

Population(s) Served
Adults

Comprehensive eye exams and prescriptions for corrective lenses are provided to people of all ages by the University of California at Berkeley School of Optometry, one of the premier educational institutions in the field of eye care. Our patients may make appointments directly for optometry services (no referral needed)

Population(s) Served
General/Unspecified

In accordance with California law, teenagers can request and receive confidential services and are protected from this information being shared with their parents. In collaboration with Huckleberry Youth Programs and Novato Youth Center, our providers participate in drop-in clinics for teens

Population(s) Served
Adolescents (13-19 years)

Thanks to our staff and volunteer Specialists, certain specialty care is available right at our clinics by referral from your primary care provider. This includes referrals for physical therapy, podiatry, psychiatry, orthopedics, urology, gastroenterology, dermatology, chiropractic, and endocrinology. For specialty care that is not available at our Clinics, we will attempt to arrange for referrals to other organizations.

Population(s) Served
General/Unspecified

Pharmacies are located at the San Rafael main clinic and Novato medical clinic.

Population(s) Served
General/Unspecified

As part of making Marin Community Clinics your Health Home, we are committed to providing a range of classes, workshops, support groups and other resources that can help you maintain and improve your health. Our monthly calendar of events includes childbirth education classes, new parent support workshops, nutrition consultations, Health Hub food pantries, and more.

Our Patient Resources page has links to health information and other community support services.
For our medical patients, additional general health information is available through the Patient Portal on our website MarinClinics.org.

Population(s) Served
General/Unspecified

Marin Community Clinics (MCC) is now coordinating the San Rafael Clinic Community Health Hub and the Novato Clinic Community Health Hub! At our health hubs, we provide free and bilingual services such as farmers market style food distribution, exercise demonstrations, nutrition education, healthy taste tests, health screenings and information about community organizations. Food is provided by the Food Bank and by the Extra Food Program, the health screenings are provided by our wonderful nurses! Everyone is welcome to attend the health hubs and to help us run it! When Every Wednesday at our San Rafael Clinic from 3 pm to 6 pm & Every Thursday at our Novato Clinic from 3 pm to 6 pm Volunteers Every week, at least 10 volunteers assist us with setting up the health hubs, distributing the food and cleaning at the end. Volunteers age 12 and older from all backgrounds are welcome to participate (volunteers less than 15 years old must be accompanied by an adult). Volunteering at the MCC health hubs is a fun and rewarding experience! Community Organizations Community organizations are welcome to provide information about their services and events at the Health Hubs. The Health Hubs provide a great opportunity to reach out to the community, bring awareness about important topics and issues and promote services and events.

Population(s) Served
General/Unspecified

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of adults receiving colorectal cancer screening based on most recent guidelines

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults,Aging, elderly, senior citizens,Economically disadvantaged, low-income, and poor people

Related Program

Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2013 = 34 of 4,228 patients 51-74 yrs of age. 2014 = 2,690 of 4,826 patients 51-74 yrs of age 2015 = 3,308 of 5,131 patients 51-74 yrs of age

Number of practicing medical doctors

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified

Related Program

Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This includes Physicians, Pediatricians, Psychiatrists, and Dentists

Number of practicing nurse practitioners

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified

Related Program

Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of pregnant women beginning prenatal care in the first trimester

This metric is no longer tracked.
Totals By Year
Population(s) Served

Females,Parents

Related Program

Family Practice, Pregnancy & OB/GYN Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of children with age-appropriate immunization levels at age two

This metric is no longer tracked.
Totals By Year
Population(s) Served

Infants to preschool (under age 5),Children and youth (0-19 years),Economically disadvantaged, low-income, and poor people

Related Program

Primary Pediatric Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2015 had 517 patients. 2014 had 508 patients. 2013 had 555 patients.

Average number of dollars received per donor

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified,Economically disadvantaged, low-income, and poor people

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Our total number of donors has increased each year while the average amount of each donation has decreased.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total Patients

Number of clients who have access to insurance

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This includes Medicaid/CHIP, Medicare & Private insurance coverage.

Total number of clients experiencing homelessness

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified,Economically disadvantaged, low-income, and poor people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Clients who are Veterans

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified,Veterans

Related Program

Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Clients whose income percentage is 100%-200+% Federal Poverty Level

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged, low-income, and poor people,General/Unspecified

Related Program

Health Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of individuals who are receiving timely health/dental exams

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified,Economically disadvantaged, low-income, and poor people

Related Program

Dental Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Clients 12+ screened for Depression and follow-up documented as appropriate

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents (13-19 years),Adults,Aging, elderly, senior citizens

Related Program

Behavioral & Mental Health Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2015 = 5,340 of 20,150 total patients. 2014 = 11 of 19,015 total patients

Number of Clients receiving Comprehensive & Intermediate eye exams

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified

Related Program

Optometry

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of children screened for autism and other developmental delays

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth (0-19 years),K-12 (5-19 years),People with disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of children with disabilities receiving early intervention services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth (0-19 years),K-12 (5-19 years),People with disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Generally speaking, about 18% of the children screened are identified as needing developmental services

Number of direct care staff who received training in trauma informed care

This metric is no longer tracked.
Totals By Year
Population(s) Served

General/Unspecified

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Charting impact

SOURCE: Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

What is the organization aiming to accomplish?

Our mission is to improve the health of our patients and community by providing high quality, cost-effective, culturally sensitive, patient-centered health care.<br/><br/>Marin County is one of the wealthiest communities in the US, but it also has a large population of low-income, under- and uninsured residents, many of whom are Spanish-speaking immigrants. Despite the wealth of resources in Marin, there continues to be gaps in access to high quality, affordable medical and dental care. Marin Community Clinics, as one of the largest providers of primary care in Marin County, intends to continue to play a major role in closing that gap. <br/><br/>We want no individual or family who requires care to fall through the cracks and we are committed to helping the community remain healthy and to the prevention of chronic disease. <br/><br/>As the healthcare landscape is changing, so too are community clinics. With the advent of the Affordable Care Act and expanded Medi-Cal eligibility, our patient volume has dramatically increased. In 2015, we had 35,000 patients and 161,128 patient visits – triple the number of visits since 2008. More people now have insurance and we are seeing a broader patient population, including more people with commercial insurance and more Medicare patients. <br/><br/>One of the Clinics' main goals is to continue to anticipate the changing environment and develop a clinic system that can care for virtually anyone in the community. Given the enormous growth in our patient population and the increasing breadth of the types of patients we serve, we now have a more encompassing view of who we are as a clinic.

Our key strategies are focused on responding to unprecedented growth in ways that will ensure continuing access to high quality care for the populations we serve.<br/><br/>To date, our strategies have included expanding access by extending hours of operation; expanding our appointment call center to include nurse triage; bringing what previously were off-site services into our clinics (such as radiology and labs); recruiting more specialists onto the staff and as volunteers; and, expanding or renovating facilities - including opening new clinic sites and modernizing existing sites. We are also undergoing collaborative planning to open new clinics focused on older adults who need more time with clinicians. <br/><br/>In the area of chronic disease prevention, we are looking towards more focus on population management – identifying high risk groups and developing accessible, cost-effective education, screening and follow-up approaches. Group physical therapy and group diabetes education are two examples, as are community-based, family-oriented prevention activities such as our weekly Health Hubs.<br/><br/>A key principle that drives our work is the Patient-Centered Care, integrated team model. Many of our patients have multiple health and social problems that are caused by environmental stress. Through the team approach, we are able to take a holistic view, looking at the whole patient – physically, emotionally, mentally and spiritually - within the context of the family and greater environment. In having the patients see Marin Community Clinics as their Health Home, we are better able to serve their needs.

Marin Community Clinics is a federally qualified health center (FQHC), a designation that indicates we meet stringent quality, access and other standards. We are also active participants in a regional coalition of community health clinics, thus having access to shared knowledge and collaborative efforts. We have a $45 million annual budget and 500 staff. All of our physicians are board certified, and both physicians and dentists come from some of the top schools in the country. We provide highly sophisticated system of integrated, accessible care to a broad range of patients, from under- and uninsured low income families to employed individuals with commercial insurance, Medicare, Medi-Cal and Covered California patients. We take a team approach to the care using the “Patient Centered Medical Home" model. Services includes a Patient Call Center; adult and pediatric medical and dental care, behavioral health services, physical therapy, acupuncture, and a referral team that arranges for outside care for services we cannot provide. All of our providers are proficient on the electronic medical record, which facilitates strong linkages between our medical, dental and behavioral health divisions. Unlike most clinics in our region, we not only provide onsite dental care, but also on-site pharmacy and radiology services. Prevention and early intervention in chronic diseases such as diabetes and hypertension are key priorities. Weekly Community Health Hubs are held at two of our sites, offering free nutritious food as well as health screenings and health/nutrition education and exercise. Our expert staff plays a major role in enabling us to carry out our strategic initiatives. Among our experts: medical specialists, psychologists and social workers, nutritionists and dietitians, community health experts, diabetes specialists, and physical therapists. Ninety percent of our staff is Spanish-speaking, and all are committed to providing culturally-competent care. We always looking for ways to enhance and expand our services. In Spring 2016, we will be opening an expanded facility in Novato. The $4 million project includes 21 new medical exam rooms, 3 additional dental chairs, and a new radiology service. We are also planning for new clinics that will serve older adults. In 2015, we raised $1.7 million from philanthropy. We also are privileged to have nine medical specialists who volunteer their time to diagnose and treat patients. Our partnerships with the University of California Medical and Optometry Schools for student residencies have also greatly added to our capabilities and quality. Finally, we have an involved and committed Board of Directors and Advisory Committees comprised of community members, patients, and professionals According to FQHC guidelines, 51% of our members are patients - a valuable addition to ensuring that we meet consumer needs.

We continually assess our progress at a variety of levels. Third party organizations routinely survey our organization to ensure that we are meeting not only our goals, but standards of care. These surveys, many of which are voluntary, provide us with objective assessments of our performance in several areas, including quality, safety, compliance and governance. <br/><br/>We also collect data on our efforts to prevent chronic disease, assessing the percentage of high risk populations that have made improvements in areas such as high blood pressure, controlling blood sugar, and depression. <br/><br/>Importantly, we routinely ask our patients how we are doing, using bi-lingual survey tools.

Over the past few years, we have received high ratings from the Health Resources Services Administration and Partnership Health Plan, and consistently receive high ratings from FQHC's federal surveyors. Both HRSA and PHP have awarded MCC grands for our quality efforts, and we have received seven other grants totaling over $555,000 for quality advancement – all a testimony to our focus on quality improvement. We also have received the highest possible rating (Level III) for our Patient Centered Medical Home model.<br/><br/>In 2105, we extended clinic hours (most clinics are now open 6 – 7 days/week), moved into a larger, more modern clinic in the city of Larkspur, added a new radiology service in San Rafael, added group physical therapy, expanded our Behavioral Health program, added acupuncture services, recruited 5 physicians, 6 dentists, 6 nurses, 18 other clinicians and 33 other new staff; counseled or enrolled 3,681 community members in health insurance programs; served 450 individuals/week at two Health Hubs, benefiting an estimated 38,000 household members during a seven month period; arranged for hundreds of outside specialty referrals each month; and, handled an average 1,000 calls/day at our Patient Call Center. <br/><br/>Ninety-three percent of our patients say they would recommend us to family and friends.<br/><br/>Our focus on prevention and mental health management has resulted in 26% increase in controlling high blood pressure among hypertensive patients; 26% improvement in controlling blood sugar in diabetic patients; and, 45% improvement in follow-up care for patients with newly diagnosed depression.<br/><br/>Work in progress includes expansion of our Novato Clinic and development of new clinics to serve the older adult population. We also continue to recruit new clinicians to meet patient demands, including primary care physicians, physician specialists and dentists.

Financials

MARIN COMMUNITY CLINIC
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

MARIN COMMUNITY CLINIC

Board of directors
as of 8/14/2020
SOURCE: Self-reported by organization
Board chair

Cris MacKenzie

John Boland

Community Member

Alyssa Morris

Community Member

Daniel Segedin

Community Member

Cristina MacKenzie

Community Member

Frank Tavel

Community Member

Martha Hansen

Consumer Member

Michael Harris

Consumer Member

Stacy Scott

Consumer Member

Freshte Kashani

Consumer Member

Elizabeth Villalobos

Consumer Member

Abigail Cadelina

Consumer Member

Jerry Oken

Community Member

Ana Tafolla

Community Member

Wade Flores

Consumer Member

James Geraghty

Consumer Member

Martin Weil

Consumer Member

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Keywords

Primary care for uninsured or underserved people