PLATINUM2023

TRI-VALLEY HAVEN FOR WOMEN

"Together we build a world without violence."

aka Tri-Valley Haven   |   Livermore, CA   |  trivalleyhaven.org

Mission

Tri-Valley Haven creates homes safe from abuse, contributes to a more peaceful society one person, one family, one community at a time. Together, we build a world without violence. Tri-Valley Haven is the most comprehensive provider of safety-net services in the Livermore, Dublin, and Pleasanton area. Our programs include: a 24-hour crisis hotline, a rape crisis center, counseling services, a domestic violence shelter, a homeless shelter, legal clinic, family support services, a food pantry and a thrift store.

Ruling year info

1978

Executive Director

Christine Dillman

Main address

3663 Pacific Avenue

Livermore, CA 94550 USA

Show more contact info

EIN

94-2462357

NTEE code info

Family Violence Shelters and Services (P43)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Domestic Violence Services

The Haven operates a 30-bed temporary shelter for domestic violence survivors and their children. Shelter residents have access to a range of services including counselors, case managers, and courses designed to help them heal and achieve independence, including job readiness, budgeting/finances, addiction issues, and housing acquisition.

Population(s) Served

Tri-Valley Haven's 24-hour crisis hotline answers about 1,500 calls for help every year from survivors of sexual assault and domestic violence as well as other types of crisis. The Haven operates the region’s only Rape Crisis Center, which provides counselors and trained advocates who accompany victims to the hospital and the police station. We also run violence prevention courses in area schools and at community events.

Population(s) Served

Our newly renovated 16-bed homeless shelter focuses on helping families as the only Tri-Valley shelter that accepts two-parent families, single fathers with children, and families with teenage boys. Residents have access to a number of programs to help them regain independence. We also conduct outreach to people at risk of homelessness.

The Haven's food pantry provides groceries to more than 4,400 people experiencing hunger. We have a fixed site and operate a mobile pantry to bring groceries to seniors and other people who cannot travel easily in Dublin, Pleasanton, and Livermore. Our pantry distributes more than 200,000 pounds of food, a good portion of which would otherwise go to waste.

Our pantry serves as the gateway to many of our other services, including access to housing programs, counseling and parenting classes for area residents with children under the age of 5.

Population(s) Served
Ethnic and racial groups
Women and girls

Support Groups for survivors of Domestic Violence & Sexual Assault are available at the Community Building. Our weekly, facilitated support groups are confidential and aid in the healing process. During the ongoing pandemic, these will be offered virtually by Sharon and Olga in English and Sandra in Spanish. TVH also offers individual, low-cost and sliding scale therapy with a professional counselor both to survivors of domestic violence or sexual assault and their family members.

Population(s) Served

Are you experiencing physical, sexual, emotional abuse or stalking?

Tri-Valley Haven Staff and Volunteers will assist you in completing the forms and documentation needed to petition the family court for a protective order.
Please come to one of our legal clinics on:
Tuesdays: 5:30PM-7:00PM
Location: 4460 Black Avenue, Ste. M Pleasanton
Thursdays: 2PM-4PM
Location: 3663 Pacific Avenue, Livermore
For more information call Kimberley: (925) 449-5847 Ext.2606

Population(s) Served
Women and girls
LGBTQ people
Multiracial people
Adults
Women and girls
LGBTQ people
Multiracial people
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Related Program

Counseling

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Combination of client hours and client intake

Number of crisis hotline calls answered

This metric is no longer tracked.
Totals By Year
Related Program

Domestic Violence Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Total pounds of food rescued

This metric is no longer tracked.
Totals By Year
Related Program

Homeless and Family Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Based on 18,000 lb. average

Number of nights of safe housing provided to families of domestic violence

This metric is no longer tracked.
Totals By Year
Related Program

Domestic Violence Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of clients assisted with legal needs

This metric is no longer tracked.
Totals By Year
Related Program

Restraining Order Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Total number of clients experiencing homelessness

This metric is no longer tracked.
Totals By Year
Related Program

Homeless and Family Support Services

Type of Metric

Other - describing something else

Direction of Success

Increasing

Number of bed nights (nights spent in shelter)

This metric is no longer tracked.
Totals By Year
Related Program

Homeless and Family Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Tri-Valley Haven aims to end violence against women and children, and provide services in such a manner that helps end violence for the individual, family, and the community. As a part of this work, we try to strengthen families at every opportunity. Recognizing that economic crisis creates incredible stress on vulnerable families, particularly in our high-cost of living area, we also provide shelter and counseling to residents experiencing homelessness and hunger. All of our work is part of a larger movement to build peace in families and communities.

We offer comprehensive intervention services including shelter, counseling, a 24-hour crisis line with responsive care, a rape crisis center, counseling for inmates in prison who have been sexually assaulted, a legal clinic, and a food pantry. In addition, we provide extensive prevention and anti-bullying activities in the local schools. Our outreach includes attending several community fairs and events to educate people about violence and strategies for ending it. The Haven holds community awareness events throughout the year, such as a Candlelight Walk for Domestic Violence and Sexual Assault Awareness Months, and a Pace for Peace walk/run twice per year as well as collaborative activities with the local college, school, church and civic groups.

The Tri-Valley Haven has nearly 40 years of experience providing services to people facing crisis. We have a team of professional counselors, advocates, and case managers on staff as well as a broad volunteer base who help with many of our activities and events. We have a 30-bed domestic violence shelter and a 16-bed homeless shelter as well as a community building in Livermore which houses our rape crisis center in addition to our administrative offices. We also meet with clients for counseling sessions at our community building, and we will soon be opening a second office in Pleasanton for the same purpose. We have the confidence and backing of many organizations in the area, and we have operational agreements with more than 60 organizations including police departments, school districts, district attorney's offices, social service agencies, and other domestic violence and homeless shelters.

We serve thousands of people in crisis each year, and by providing shelter, food, and crisis counseling, we have helped make them safer. Many clients have gone on to full employment and permanent housing. One formerly battered woman is now on our Board of Directors. Tri-Valley Haven has achieved agreements to conduct anti-bullying and healthy relationship education activities in the local schools.

We have not ended violence in our service area, which is the larger task, but all the activities at Tri-Valley Haven are helping build a stronger, more caring communities that reject violence and promote peace.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently

Financials

TRI-VALLEY HAVEN FOR WOMEN
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

TRI-VALLEY HAVEN FOR WOMEN

Board of directors
as of 07/10/2023
SOURCE: Self-reported by organization
Board chair

Andrea Brooks

Denise Bridges

Development Director of Open Heart Kitchen

Brenda Dutton

Rotary of Alameda

Kimberly Fillmore

Donlon Elementary

David Swing

Chief of Pleasanton Police

David Debus

Real Estate Broker

Steve Reynosa

Director of HR at Coherent

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/20/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 07/10/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.