Canine Companions for Independence
Lead with Independence
Programs and results
What we aim to solve
Provide service dogs to as many veterans, adults and children with disabilities that we can.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Breeding Program
Canine Companions provides service dogs and ongoing support, free of charge, to children, adults and veterans with disabilities. Breeder dogs and their puppies are the foundation of our program. We carefully select and breed Labrador Retrievers, Golden Retrievers and crosses of the two after an intensive evaluation process. Our breeding program staff checks each dog's temperament, trainability, health, physical attributes, littermate trends and the production history of the dam and sire. Only then are the "best of the best" chosen as Canine Companions breeder dogs. Our breeders are cared for by volunteer breeder caretakers whom receive extensive support from staff, volunteers and the Breeder Caretaker Council. Upon retirement, Canine Companions breeders are spayed or neutered and stay with the breeder caretaker as a loving pet.
Volunteer Puppy Raising
Volunteer puppy raisers provide purpose-bred puppies a safe home, take them to obedience classes, serve up a healthy diet, provide socialization opportunities and give lots of love. Each hour spent caring for a Canine Companions puppy is vital to its development as a future service dog. The puppy raising program provides a unique opportunity for volunteers to assist with our very important mission. Requirements include: Provide a safe environment for a puppy who will be the only dog under 1-year old in the house; Work closely with Canine Companions monitoring the puppy's progress and submit monthly reports; Attend Canine Companions approved obedience classes; Teach the puppy manners and basic commands; Provide financially for the puppy's food, medical and transportation expenses; Keep the puppy on a leash at all times unless in a securely fenced area; Supervise the young puppy throughout the day; Agree to return the puppy upon request.
Professional Training
After the puppy raiser returns the dog to Canine Companions at approximately 14-16 months of age, the dog attends a six month training course with professional instructors at one of the six Canine Companions training centers. The first two weeks, dogs are screened, undergoing x-rays and medical tests as well as tests to evaluate their temperaments. Some dogs are released at this point due to medical or temperament problems. The others continue into training. The first 3-month semester reviews and builds upon the basic obedience commands the dogs learned as puppies. It is during this semester that the dogs begin to work around the wheelchair and learn the retrieve task. The second three-month semester finishes the skills the dogs will need to know to become a working service dog. They learn more than 45 tasks and practice working in different environments.
Team Training
This intensive two-week session teaches the recipients proper care and handling the Canine Companions service dog. During team training, students learn the skills to cue their new service dogs, also learning techniques to modify tasks to meet their own particular needs. Each student must demonstrate the ability to provide for the dog's care and well-being as well as pass ADI (Assistance Dogs International) certification. They attend daily lectures, learn dog handling skills, practice public etiquette, and pass daily tests and quizzes. After the training session and public access testing, they attend a public graduation ceremony in which the puppy raiser passes the leash to the Graduate and the Graduate officially receives the Canine Companions service dog.
Follow-Up Services
Canine Companions has a comprehensive follow-up program to ensure the ongoing success of its working teams. Throughout the working life of the dogs, graduates periodically return to campus with their dogs for workshops, seminars and reunions. In addition, Canine Companions instructors remain in close touch with graduates on an on-going basis through correspondence, reports and by providing advice via telephone and email. Instructors also travel into the field to conduct workshops and to resolve specific training or behavioral problems in the graduate's home and/or workplace environment. In a typical year, Canine Companions training staff meets one-on-one with over 1,000 teams for follow up.
Where we work
Accreditations
Assistance Dogs International 2021
Awards
Raise Awards Storyteller of the Year 2020
OneCause
Affiliations & memberships
Assistance Dogs International Accredited Member 2020
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of service dogs placed during the year
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Related Program
Professional Training
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2022 Canine Companions placed 344 service dogs, making it the 8th consecutive year that over 300 dogs were placed with people with disabilities.
Success rate of our dogs that become service dogs
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities, People with hearing impairments, Veterans
Related Program
Professional Training
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
The 52 indicates a success rate of 52% - meaning 52% of the dogs entering professional training graduated and were placed w/a person w/disabilities.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our organization strives to place the highest quality service dogs with adults, children and veterans with disabilities. Our 2022 goal is to place over 300 service dogs, which would make it seven consecutive years that we have placed over 300 service dogs. Our program department is also committed to making graduate follow-up visits.
What are the organization's key strategies for making this happen?
Our program strategy follows the procedures developed by our organization to prepare our dogs in professional training to be paired with children, adults, and veterans with disabilities. Each of our regional centers puts Team Training classes together, and holds at least four Team Training classes during the calendar year. In 2021, we have held 103 smaller Team Training classes across the country due to pandemic guidelines affecting size. The program goals set are based on our Long Range Plan that was approved by our Board of Directors.
Our fundraising strategy involves a multi-faceted program -- direct mail, online contributions, recurring giving, events, peer to peer fundraising, major/individual gifts, corporate partnerships, foundations, clubs and organizations, and planned giving. Our strategy is based on our Long Range Plan, which was approved by our Board of Directors. Our fundraising is supported by marketing campaigns that inform and educate the public -- these campaigns are done online, through social media, and through a variety of other media channels.
What are the organization's capabilities for doing this?
Our six regional centers have professional staff that provide professional training for our service dogs. This is after our dogs have been with volunteer puppy raisers for approximately 1.5 years. The training of our instructors and program staff ensures that the service dogs we provide free of charge to each graduate is prepared to be the partner of a person with disabilities.
Our fundraising team across the country utilize their training and experience to raise funds for the organization. Our fundraising efforts enable us to train and place more service dogs free of charge to people with disabilities.
What have they accomplished so far and what's next?
In 2022, we've placed 250 service dogs so far, putting us on track to place between 300 to 310 service dogs. We have conducted more than 1,000 graduate follow-up visits, and anticipate reaching our follow-up services goal. Our work with veterans with PTSD continues, as we place service dogs at three of our regional centers - Northwest, South Central and Northeast. We additionally place service dogs for veterans with PTSD on occasion in our Southwest and North Central campuses. Our fundraising for the year has realized increases in special events, online donations, and major gifts, and planned gifts are tracking very well once again this year. The multi-faceted fundraising program has also seen thousands of first-time donors come to Canine Companions through a number of channels that include, but are not limited to special events, DogFests, tribute donations, corporate partnerships, online donations, monthly donors and sponsorships and grants.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
People with disabilities. Veterans.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
In May 2021 we implemented a roll out of an updated brand. The logo eliminated a person in a wheelchair and replaced with a representation of a human. This was partially in response to feedback that our client base is more diverse in their disabilities and do not always utilize a wheelchair. We recently established a new Canine Community constituent networking platform to provide easier access to professional advice and community engagement.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Canine Companions for Independence
Board of directorsas of 02/23/2023
Mr. Bill White
John McKinney
John Ellott
Anne Gittinger
Mel Gottlieb
Response Systems International
Barrie Graham
Russ Gurevitch
John Hopen
Carolyn Hrach
Chris Kittredge
Jill Leverton
Juergen Rottler
Leslie Hennessy
Jean Schulz
William White
Darden Restaurants, Inc.
Emily Williams
Ed Kinkeade
Robin Sanchez
Michelle Ludwig
John Elliott
Colette Bunton
John Sabo
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 09/26/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.