GOLD2023

Great Northern Services

Weaving a stronger community, together...

Weed, CA   |  www.gnservices.org

Mission

Great Northern Services invigorates communities by initiating positive social change to improve economic conditions.

Notes from the nonprofit

GNS helps address the typical negative outcomes of chronic poverty such as health problems due to poor nutrition, by enabling each community to provide their own solutions through existing government and local resources. We are solving the problem of meeting basic needs by helping to increase regular access to food, assisting with home energy costs, and working with cities and towns to access federal funding and maintain functioning municipal services. Our work means that local communities can focus on vitality and growth instead of devoting all their resources to meeting the basic needs of residents.

Ruling year info

1980

Executive Director

Marie-Josée Wells

Main address

310 Boles Street

Weed, CA 96094 USA

Show more contact info

Formerly known as

Great Northern Corporation

EIN

94-2562423

NTEE code info

Rural (S32)

Management & Technical Assistance (W02)

Food Banks, Food Pantries (K31)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Poverty in rural California comes with its set of challenges—from economically depressed communities with high rates of food insecurity, to the long distances traveled for food/services, and remote communities with extreme weather. Great Northern Services seeks to address the problems that hurt our county—making food available to low-income households, delivering prepared meals to the doors of seniors, keeping the power on and heating fuel costs affordable, making home repairs to increase safety and lower expenses, providing small businesses with economic development, assisting cities in improving their residents quality of life. Children who worry about having enough to eat over school breaks go home with a bag of food. Low-income families who can’t afford to travel have food resources delivered in their communities. Seniors with limited income or access to food have more options and more connections. Families that worry about being able to heat their homes get firewood delivered.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Community Food Program

Countywide Emergency and Supplemental Food - over 20 sites:
• Emergency Food Assistance Program (TEFAP)
• USDA Commodities distribution
• Local food pantry distribution
• State emergency boxes


Child Nutrition
• Free child summer lunches
• School holiday snack bag program
• Mini-pantries in schools

Senior Nutrition (60+)
• Meals on Wheels South Siskiyou
• USDA Commodities Supplemental Food Program (CSFP)

Population(s) Served
Economically disadvantaged people
Seniors
Adolescents
Children
Preteens

GNS helps low-income eligible Siskiyou County households pay heating costs once a year for their electric, oil, wood, or propane.

Population(s) Served
Economically disadvantaged people

GNS receives funding through Federal, State and Private sources to weatherize sub-standard housing occupied by low-income Siskiyou County residents.

Population(s) Served
Economically disadvantaged people

GNS administers the Community Development Block Grant (CDBG) Housing Rehabilitation Program in various communities in Siskiyou County designed to provide assistance to income-eligible homeowners in the form of loans to finance the cost of necessary repairs. Housing Preservation Grants are coupled with the Weatherization Department work to make homes more energy-efficient and handicapped accessible. We partner with local government to bring substantial funds into our region to update aging infrastructure.

Population(s) Served
Adults

We couple innovative individuals with money from the federal government to generate jobs and tax revenue for Siskiyou County communities. Business loan funds are available throughout Siskiyou County. These loans and grants are intended to create or retain jobs and help businesses become confidently sustainable.

Population(s) Served
Adults

Through Meals on Wheels South Siskiyou, GNS delivers home-delivered meals to seniors 60+ residing within the four South County communities of Mt. Shasta, Weed, Dunsmuir, and McCloud, who meet home-delivery service criteria. We also serve seniors who formerly visited congregate sites or used transportation to visit sites. We also offer a pet assistance program to senior nutrition clients.

All of the meals we offer feature complex carbohydrates, nutrient-packed vegetables, and healthy proteins. We also have options to meet common dietary restrictions, such as a diabetic or gluten-free diet.

GNS is a member of Meals on Wheels of America.

Population(s) Served
Seniors

The Siskiyou County HIV/AIDS Foundation and GNS help individuals who are HIV positive with access to healthcare and support services.

Population(s) Served
People with HIV/AIDS

Where we work

Affiliations & memberships

Chamber of Commerce 2011

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We plan to:
1. Diversify and grow revenue streams
2. Improve and maintain workplace safety
3. Increase community outreach: recipients, donors, sponsors, partners, volunteers, board, and employees
4. Develop leadership abilities and potential of the team

1. Maintain the current level of federal funding for services
2. Where federal funding is supplemental, increase complementary revenue by 25%
2. Implement keys steps to respond to the COVID-19 pandemic in the workplace, including a) create a plan for a safe work environment that protects employees and clients from exposure and transmission; b) ensure our facility is clean, disinfected, and equipped with hand sanitizer stations; and c) maintain a support system for employees to address new realities and emotional challenges
3. Strategize the organization's involvement and partnerships in the community and how we will communicate it: a) identify a monthly goal; b) consult with relevant stakeholders; c) research opportunities and challenges; d) Identify the right audience for the goal; e) define the outreach strategy
4. Keep hiring talented staff members and provide them with support and opportunities to become effective leaders

Federal Funding:
GNS maintains federal funding through ongoing programs and continued contracts for emergency and supplemental food and energy, weatherization, community and business development and HIV/AIDS programs. We are adjusting to a pause in weatherization services due to the pandemic crisis by reallocating staff to an ongoing construction project. We plan to increase supplemental revenue through strong opportunities presented in a long-term grant plan and a fundraising plan that encompasses corporate support and major donations.

Workplace Safety:
GNS has implemented a successful hybrid work program with several at-risk staff members working from home and some staff working a combination of home and office shifts to minimize the number of employees onsite at any given time. Staff members working in the office adhere to strict safety guidelines including wearing masks in shared spaces and using hand sanitizer. Physical distancing measures are in place so clients can still be served in the office if they cannot apply for services via mail or phone. GNS is still effective at delivering and expanding services and will be able to continue our important services because our staff and clients are safe.

Staff:
Our staff is meeting the challenge of immediate response to the coronavirus crisis, including doubling countywide food distribution almost overnight. Our team is highly dedicated to assisting others in need, and therefore we maintain an important spirit of cohesiveness and drive, especially in the face of crisis. We invest in our staff's knowledge and well-being, including providing educational opportunities, time off as needed to tend to personal and family needs, and ongoing support with emotional and professional needs during challenging times.

Community Services reaches every community in the county providing children, seniors, and the general public with nutrition services, including fresh produce programs. Seniors in designated areas also benefit from snow removal services.

Energy Assistance & Weatherization have improved the living conditions of thousands of low-income households.

Economic Development provided hundreds of businesses with the capital they needed to succeed.

Community Development has helped small municipalities access capital to improve their infrastructure.

Great Northern Services leverages our staff's experience and our proven ability to create lasting relationships with other community agencies to complete innovative projects such as the countywide strategic planning project Siskiyou Occupational Advancement Roadmap and its implementation complement, siskiyouworks.org, as well as Resilience plans for the cities of Weed and Montague. We continue to assess and address community food and home energy assistance needs, weatherization and rehabilitation demands, and continue to collaborate with other agencies and organizations to provide solutions.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    The time needed to implement new technology such as video testimonial pages

Financials

Great Northern Services
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Great Northern Services

Board of directors
as of 02/02/2023
SOURCE: Self-reported by organization
Board co-chair

Heather Weldon

Great Northern Services

Term: 2011 - 2020


Board co-chair

Robert Menzies

Great Northern Services

Term: 2011 - 2020

Heather Weldon

Banner Bank

Robert Menzies

Menzie's Native Nursery

Terry Mazingo

Investors First Mortgage

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/2/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/02/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.