FISH Emergency Referral Services Program

Providing an hand-UP, not a hand-OUT.

aka Friends in Service Helping   |   Carson City, NV   |  www.nvfish.com

Mission

Providing Food, Instruction, Shelter, and Healthcare to community members in need, so that they may improve their self-sufficiency through life-changing experiences.

Ruling year info

1979

Executive Director

Jim Peckham

Main address

138 E Long St

Carson City, NV 89706 USA

Show more contact info

EIN

94-2590904

NTEE code info

Human Service Organizations (P20)

Food Banks, Food Pantries (K31)

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

FISH is fundraising to build transitional housing or "family dormitories"... a new 38 unit apartment complex. This will provide housing for clients who are actively, willing and able to pursue college coursework that will double their hourly wages and help to reverse generational poverty in their household. Eligible clients need a solid work history and need to pass college exams Envision single parents who are working one or two low-paying jobs to pay for daycare and some of their family’s essentials …. barely keeping their heads above water. Think about the impact, if we could provide for several of those families at a time… allowing the parent to attend college with no upfront cost, earning a certificate in Medical or Information Technology; Construction or Manufacturing Management… with employers willing to hire them at $18-24/hr. Once employed they would gradually pay back 60% of their “interest free” education costs and do volunteer work to “pay forward” the remaining 40%.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Family Dining Room

The Family Dining Room serves free, hot , nutritious meals to those in need 363 days of the year. The kitchen serves well-balanced and varied meals that provide enough calories and nutrition to sustain our clients even if it is the only meal they get for the day.

Population(s) Served

FISH provides temporary housing and shelters to men, women and families.
Last year, FISH provided 12,669 nights of shelter to people in Carson City. Three year-round emergency shelters are available in Carson City as well as our transitional housing program. These assist homeless or at-risk families in achieving self-sufficiency.
The FOCUS House offers shelter to 16 men, the Wylie House serves 8 women, and the
family shelter has 8 beds. In addition, during the winter, FISH collaborates with Night Off the Street (NOTS) and local churches to provide a warm and safe place to sleep to those on the streets.

Population(s) Served
Economically disadvantaged people
Nomadic people
Victims and oppressed people
Veterans
Unemployed people

FISH is the Carson City Administrator for the NV Energy SAFE Program, the Southwest Gas SHARE Program, and water bill assistance via Water In Motion and Carson City Utilities.

Population(s) Served

The FISH Food Bank has a mission to end hunger by organizing food, information and support for the community by increasing access to affordable, nutritious food for low-income families and individuals throughout Northern Nevada.

In 2020, FISH served over 260,400 meals to the community.

Food Bank Locations:
Carson City - 138 E. Long St, Carson City, NV
Ranchos - 921 Mitch Drive, Gardnerville, NV
Dayton - food bank is run in collaboration with CenterPoint Christian Fellowship and is located at their facility 100 Breakwater Dr, Dayton, NV.

Population(s) Served

FISH’s Ranchos Family Services is located in Gardnerville Ranchos, Nevada, a neighborhood with many rental properties that has two elementary schools and one middle school. With FISH in the area, families don’t have to leave the Ranchos to get services.

Services provided at Ranchos Family Services:
- Monthly food baskets
- Necessary household items
- Hygiene items
- Pots, pans, toasters, can openers, etc.
- Feminine products
- Water heaters

Thanks to the generosity of Douglas Animal Welfare Group (DAWG), pet food is available for our furry
clients

-Clothing closet
-One on one coaching
-Flea Market (2nd Saturday of June, July, August)
-Annual Coat Drive
-Computer Workstation
-Conference space (available)

Almost all services offered at our Carson City location can also be received at Ranchos Family Services


Population(s) Served
At-risk youth
Children and youth
People with disabilities
At-risk youth
Children and youth
People with disabilities
At-risk youth
Children and youth
People with disabilities
At-risk youth
Children and youth
People with disabilities

The Ross Clinic, named after founder Dr. Charlie Ross, strives to provide quality healthcare, testing, and medication at no cost to qualified residents. Patients typically have a chronic illness (such as diabetes) and are without health insurance. The clinic is appointment only. Appointments can be made through the FISH administrative offices at 138 E. Long Street. For more information call 775-882-FISH (3474). The clinic accepts donations of unopened medical supplies such as syringes, bandages, diabetic testing supplies, and over-the-counter medications. Due to Nevada state law we cannot accept any donations of prescription medicine.

FISH helps patients who are eligible for Medicare and Medicaid to get coverage which provides for a primary care doctor. Additionally, FISH collaborates with Carson Tahoe Health to get x-rays and lab results, eliminating patients in the Emergency Room. Ross Medical Clinic personnel are volunteer doctors and nurses.




Population(s) Served
Adults
Economically disadvantaged people
Adults
Economically disadvantaged people
Adults
Economically disadvantaged people
Adults
Economically disadvantaged people
Adults
Economically disadvantaged people
People with diseases and illnesses
Immigrants and migrants
Unemployed people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people using homeless shelters per week

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Veterans, Adults, Children and youth, People with disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The biggest issues right now in our region have to do with housing and with our business environment. The recent economic downturn stifled construction in our region and brought with it the nation’s highest mortgage foreclosure rates and unemployment. Now that the economy has improved, our recently unemployed, who are just happy to have a job, are underemployed… accepting the “low hanging fruit” of minimum wage jobs. In addition, the demand for housing is high, and supply is low… driving up rental rates by 50-80%. Ironically, our business environment is booming, but they can’t find locals with the right skills, and employees recruited from outside the region, can’t find housing. As a result, multiple local organizations have become motivated to implement a fix to these problems.

Our collaborating partners will be working to move our low-income clients from menial jobs to meaningful careers, boosting their incomes, freeing up low-income housing, and helping local employers expand their workforce. Clients with the appropriate academic skills and with solid work history will be asked to quit their jobs and pursue education at our local college.

The FISH Revitalization Project is a multifaceted program where FISH is revitalizing Carson City's
downtown, workforce, and families. FISH recently bought the Whistle Stop Inn on N. Carson St. with plans to
demolish and renovate the buildings into family dormitories for our new workforce development program
called "Fast Forward 4 Families", where we are providing full-ride family scholarships for tech training so
that they can move from minimum wage to meaningful careers. Our partners include Western Nevada College
(and others), providing the “formal education,” the Capital City C.I.R.C.L.E.S. Initiative program developing the
team skills/people skills/relationship skills, and FISH providing the stability of housing, food, on-the-job
training, and other support as needed. The certificate programs being offered include manufacturing,
construction, automotive, welding, HVAC, information technology, and healthcare. We are working with other
organizations to provide interviewing and other job skills. We are also partnering with the Northern Nevada
Development Authority (NNDA), which will function as the liaison with our regional employers. Applicants
will be assessed and coached to find the best-suited career path. We will provide education and services to all
family members housed to have the greatest impact on generational poverty. Our team will provide multiple
touchpoints to keep the students and their family members on track. Following their successful employment,
graduates will help recruit, market, and refine our process to bring in the next wave of students. The Nevada
Department of Employment, Training and Rehabilitation has requested that we do data collection on this
program so they can determine creative ways to roll it out in other counties.

Our track record is a good one: FISH recently spearheaded the design and concept of Richard’s Crossing, which we handed over to the Rural Nevada Housing Authority. This 39-unit apartment complex primarily for veterans and the disabled was funded with federal government dollars. The project was a great success, but the government funding did not allow us to drive the residents through our other programs, so they could change behaviors and their lives.

This time, we are looking at private funding. We are currently purchasing an outdated motel that sits on one acre of land... one block away from our main FISH campus. It is near schools, food stores, medical facilities and is about three miles from our college campus. FISH has gotten great regional support for previous campaigns to raise money. In the last six years we have purchased three buildings, and paid off a $1.75 million mortgage that we had on our main campus.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

FISH Emergency Referral Services Program
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

FISH Emergency Referral Services Program

Board of directors
as of 3/29/2022
SOURCE: Self-reported by organization
Board chair

Lawrence Werner

Bradford Harris

Southwest Gas Corp

Barbara D'Anneo

Greg Dye

Briggs Electric

Doug Carlton

Click Bond

Jenny Treece

Carson Now

Roger Works

Mark Ghan

Karen Lantz-Feith

Jessica Prunty

Azevedo & Prunty

Michele Norton

Carson Valley Medical Center

Jordyn Conroy

Guild Mortgage

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 02/23/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability