INTERNEWS NETWORK
Internews is a nonprofit that supports independent media in 100 countries.
Programs and results
What we aim to solve
Only one in seven people across the world live in a country with a free press. Despite the proliferation of 24-hour news and social media, people in many parts of the world remain cut off from accurate information. In some countries, regimes in power deliberately attempt to suppress the truth. In other countries, rumor and panic fill a vacuum left by war and humanitarian crisis, which destroy the normal infrastructure for information exchange. Transparent and reliable information is under attack. Fake news, propaganda, misinformation, and hate speech pollute our information landscape. The decline in financial support for news exacerbates this pollution, so that even formerly healthy media markets are faltering. Some markets are becoming virtual information deserts. Citizens everywhere are increasingly faced with threats against one of the most important resources in their lives: trusted information.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Media Programming
Internews has worked with 4,291 radio and television stations and print publications and trains more than 9,000 media professionals worldwide each year. Last year Internews produced or facilitated the production of 4,799 hours of television and radio programming, which reached a potential audience of 396 million radio listeners and 382 million TV viewers. Internews has advocated for fair media laws in 15 countries, and has worked for open and accessible Internet policy and liberalized telecommunications policy in 26 countries.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of list subscribers
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Context Notes
This is the current number of subscribers to our US and EU mailing lists.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Internews works to empower communities around the world with reliable news and information from sources they trust, in languages they understand. We support truth-tellers – reporters, citizen journalists, and digital activists – with training and mentorship, material support, and business skills. We build and nurture the kind of local media essential for connecting communities in debates that affect their health, security and livelihoods.
We specialize in working at a deeply local level in some of the world’s toughest places, including conflict and disaster zones, areas of political instability or extreme poverty, and closed states.
We currently work in more than 70 countries to equip journalists and local media with the skills and support they need to report the facts and tell the full story.
Since 1982 we have worked in more than 100 countries, built hundreds of sustainable media organizations, and strengthened the capacity of thousands of media professionals and information entrepreneurs, who in turn have reached millions of people with quality, local information that improves lives.
Our work ensures that people everywhere have access to the information they need to make informed decisions, engage in their communities, and hold power to account.
What are the organization's key strategies for making this happen?
We seek to realise the potential of a digitally connected world: a world in which evidence-based information advances human progress, enables broad opportunity and accountability, and fuels vibrant civic debate.
“Internews 2025” is our new strategic framework that spells out how Internews intends to advance this vision over the next five years. We have attached our strategy document to our Guidestar profile and encourage you to read it. We describe what it takes to build the healthy information environments that we believe are essential to solving the current information crisis — and building resilience for whatever comes next.
In our strategy, we also define where we need to excel as an organisation to make a meaningful impact toward this vision, exemplified in our
new Strategic Goal:
Over the next five years, as the next 3 billion people come online, we will join with allies who share our vision, including journalists and technologists, data scientists and legal specialists, as well as artists, advocates, and storytellers. Together, we will build healthy information environments in more than 100 countries across the globe. Key to the advancement of our vision and goal are two new commitments we are making with this framework:
First, we are committing to building a Global Change Agenda to complement our deep and long-standing in-country program expertise. This Global Change Agenda will elevate the insights and concerns of our partners to significantly influence the policies, norms, and practices of global players toward building healthier information environments around the world.
Second, we are committing to studying and evaluating the actual changes that occur in a community when their information environment improves over time. We will deeply explore our impact around the world and learn which of our approaches are most effective and worth bringing to scale. We call this “25 x 25,” as we aim to focus research and external expertise on 25 diverse and representative communities around the world through the end of this strategy in 2025. Finally, we recognise that resources are necessary to support this work, so we will
evaluate the potential funding opportunities and steps we need to take to raise the diverse resources necessary to advance this framework — while also ensuring Internews remains financially and operationally resilient into the future.
We are all very proud of the yearlong process behind this new framework, which emphasised listening and learning from the talent and experience of more than 700 staff around the world. This framework reflects the work of our full Internews Alliance and will guide the work of both Internews US and Internews EU in the coming years. We are excited to embark on our next phase and are truly optimistic that we can make a positive change in the world.
What are the organization's capabilities for doing this?
Internews has a network of more than 750 active partners that we’ve been working with across five regions, in over 120 countries, for nearly 40 years in more than 100 languages.
Our partners and allies include media outlets, internet freedom advocates, fact checkers, media literacy trainers, social media influencers, information researchers, artists, lawyers, technologists and others. We are able to elevate local voices to the global stage, and to address global challenges at the community level.
We Are Agile:
One of Internews’ greatest strengths is our ability to work where freedom of expression is most threatened and where information is most urgently needed. From remote regions across Afghanistan to communities devastated by earthquakes and tsunamis to some of the most heavily censored countries in the world, our agility is our strength.
We Tackle The Most Pressing Issues:
We bring information solutions to the world’s most pressing issues. As the world increasingly confronts acute crises and complex, long-term development and humanitarian challenges, a common denominator remains: Accurate, evidence-based information empowers people to have a voice in the decisions that affect them. This is true across issues related to climate and environmental crises, conflicts, public health epidemics, natural disasters, forced migration, and severe economic inequality.
We Listen:
We design and implement our programs through deep engagement with local communities. All our work starts with listening to the communities we are trying to serve and designing projects that respond directly to their expressed needs and preferred delivery mechanisms.
We Build Lasting Partnerships:
Internews builds long-term partnerships that strengthen and promote local organizations. Our local partners lead and maintain ownership of the work we do together. Our alliances deliver results.
What have they accomplished so far and what's next?
Internews has a long history of innovation in building healthy information environments, from nurturing nascent media in Eastern Europe and the former Soviet Union in the 1980s to getting information into war-torn Sarajevo in the 1990s. From helping partners provide accurate
news coverage about AIDS in Kenya in the 2000s to pioneering information as a key humanitarian response during the 2004 Indian Ocean tsunami and the 2010 Haiti earthquake. From supporting only traditional media partners to engaging with a full range of content providers and influencers over the past decade. We are proud to be a high-performing organisation with solid operations and programmes. We have developed a decentralised and entrepreneurial model that supports deeply local approaches as the drivers for the relevance, impact, and sustainability of our programmes in the communities in which we work. Our entrepreneurial model also allows for, and encourages, innovation and the use of appropriate technologies by program staff and our local partners. It gives our organisation the nimbleness required to work in rapidly changing, complex contexts. We’ve been successful because of the strengths of our people and programmes and because of our willingness to turn a critical eye inward. To remain agile and adaptive, we regularly assess what we are good at and what we need to improve, forging new paths if needed.
As we look ahead at our goals for the next five years, we are focused on global challenges and how Internews and our partners around the world will increasingly confront acute crises and complex, long-term development and humanitarian challenges related to critical issues such as climate and environmental crises, conflicts, public health epidemics, natural disasters, forced migration, and severe economic inequality. These issues are multilayered, increasingly interconnected, and often reach across borders, affecting neighboring and regional populations. While each of these issues demands interventions that are tailored to the specific development or humanitarian challenge,
they share a common denominator: Accurate, evidence-based information empowers people to have a voice in the decisions that affect them. True two-way information helps them understand their rights, seek assistance and justice, and make informed decisions about their well-being. As these challenges continue to impact communities globally, Internews will be working to connect its partners to work together and learn from one another, creating a more connected, informed global population.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
-
What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
INTERNEWS NETWORK
Board of directorsas of 03/07/2023
Richard Kessler
Simone Otus Coxe
World Affairs Council
Simone Otus Coxe
Board of Directors, World Affairs Council
David Hoffman
President Emeritus, Founder, Internews
Matt Chanoff
Chief Economist, Technology Forecasters, Inc.
Monique Maddy
Founder and CEO, EZUZA
Cristiana Falcone Sorrell
Senior Advisor to the Chairman, World Economic Forum USA Inc.
Anne Avis
Campaign Chair, KQED
Robert Bole
Director of Global Strategy, The Atlantic
Ben Rader
General Counsel, Goldman Sachs Foundation
Anna Soellner
Head of Communications, Reddit & Center for American Progress
Pamela Austin
Cristiana Falcone Sorrell
Chief Executive Officer, JMCMRJ Foundation
John Montgomery
Global Executive Vice President of Brand Safety, GroupM
Richard J Kessler
Kaizar Campwala
VP, Business Operations and Insights ABC News
Kevin J Delaney
Senior Editor, New York Times
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/07/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.