Community Improvement, Capacity Building

TechSoup

aka TechSoup

San Francisco, CA

Mission

The TechSoup Global Network connects 65+ of the world's leading civil society organizations to improve lives globally through the use of technology. TechSoup Global Network NGO partners manage a range of technology capacity-building programs to serve communities in nearly every region of the world. About TechSoup TechSoup provides the transformative technology solutions, the digital platforms, and the in-person experiences that enable people to work together toward a more equitable world. In collaboration with the TechSoup Global Network, TechSoup enables companies, foundations, and governments to connect their philanthropic resources with vetted NGOs globally.

Ruling Year

1993

CEO

Ms. Rebecca Masisak

Main Address

435 Brannan Street, Suite 100 Ste 100

San Francisco, CA 94107 USA

Keywords

nonprofit, technology, innovation, data, donations, computer, software, consulting, Net Squared, TechSoup, TechSoup Global, NetSquared, NGOSource, NGO Source, hardware,

EIN

94-3070617

 Number

6972222232

Cause Area (NTEE Code)

Management & Technical Assistance (S02)

Citizen Participation (W24)

Management & Technical Assistance (T02)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve New!

Improving organizational effectiveness and sustainability is a critical issue for civil society. Technology can be a powerful driver for organizational change: innovations, such as data and cloud-based solutions, provide nonprofits with the opportunity to reduce the expense and time it takes to provide services, raise funds, collaborate, and engage stakeholders. Lack of knowledge, cost, and limited accessibility to technology, however, create major barriers for nonprofits to be able to operate efficiently, access critical resources, and scale impact. As technology evolves, nonprofits deprived of know-how and tools continue to fall further behind in their quest to support and improve their programs.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Techsoup.org

TechSoup for Libraries — A Proving Ground for Peer-To-Peer Learning

Techsoup Global Network

NGOsource

NetSquared — Connecting Changemakers to Cultivate Local Communities

Caravan Studios

Where we workNew!

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Total number of organization members

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Techsoup.org

Context notes

Total number of organizations that have joined the TechSoup network in order to receive donated and discounted products, services, and technology resources.

Total number of partner organizations.

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Techsoup Global Network

Context notes

TechSoup Global Network partners manage a range of localized technology capacity-building programs to serve communities in nearly every region of the world.

Number of countries and territories reached.

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

The number of countries and territories we are able to serve via TechSoup and the TechSoup Global Network.

Total number of ​software and hardware donations made to the sector.

TOTALS BY YEAR
Population(s) served

No target populations selected

Total value of savings to the sector.

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

Total value of savings to the sector via donated and discounted products made available through TechSoup, the TechSoup Global Network of partner organizations, and corporate partnerships.

Total number of nonprofit equivalency determinations completed.

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

NGOsource

Context notes

Number of equivalency determinations completed by NGOsource, a program of TechSoup, on behalf of international grantmakers.

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

TechSoup believes that when mission-focused organizations, individuals, and projects leverage technology for change, an ecosystem of tremendous social transformation is the result. TechSoup contributes to this ecosystem by enabling the delivery of innovative technology products, services, and programs to civil society organizations around the world.

TechSoup is now at an inflection point as an organization and as a platform. Our overarching goal is to strengthen transparency, cooperation, and communication within the global civil society sector. We do so by helping organizations and people to find resources, connections, and technology to change the world. We are working to shape the evolution of the social sector through effective stewardship of the data created and collected by the various actors within in. Ultimately, TechSoup uses technology and data as key drivers to:

• Enable affordable and trusted connections and 'network effects' between social sector actors seeking or sharing resources and seeking enhanced impact
• Directly provide first-class sector technology infrastructure services to free up resources for mission impact
• Make it easy for the sector to stay current with latest technologies and practices, including apps, mobile, cloud, and data solutions

TechSoup's scale and impact have increased dramatically in recent years. Our mission is, and always has been, to ensure that organizations have access to the tools and knowledge that they need to operate at their full potential. But, as the technology and civil society landscapes continue to evolve, we too have been rapidly evolving our technology, relationships, and practices toward a new vision for the organization and how it empowers the social benefit sector.

Over the next three to five years, TechSoup aims to reliably deliver a suite of sustainable, multi-stakeholder, integrated services that together create a platform and eco-system for cooperation, knowledge and data sharing, transparency, and programs at scale. This multi-stakeholder platform will collectively and significantly strengthen national and international nonprofit and philanthropic sectors, individual nonprofits and foundations, and civil society.

To achieve this, TechSoup is investing in a number of strategic efforts to reposition itself in line with this vision, such as:

• Cooperative Technology Platform: Introduction of a fully-powered, multi-stakeholder platform which can be thought of as an ecosystem in which diverse actors (nonprofits, foundations, corporations, technologists) can more easily connect and exchange value through shared infrastructure and innovative services.
• Using data for good: Leveraging a robust data marketplace for the social sector which, at its core, will enable a “give and get" ecosystem to collect, view, manage and make accessible data that can help the social sector understand shared impact, affect policy, and drive change.
• Partnership development: Selective, well-designed, well-executed strategic partnerships are key to achieving our vision. Building on our long history of successful collaborative efforts, we are investing in new partnership models and business models and senior personnel to ensure the platform we create is informed by key actors and supports well a set of diverse, partnership at a scale much bigger than what we can do today.
• Geographic expansion: In order to be an important asset to civil society globally, TechSoup must continue to grow and scale its geographic footprint, which can be leveraged and built upon to build deeper engagement at the local level.

Powered by a social enterprise business model, TechSoup's work is grounded in partnerships within and outside of the social sector, bolstered by an extensive network of nonprofit technologists, social justice advocates, data scientists, hackers, and others who believe in the power of technology to advance civil society. Because of our large, and always expanding global network, we have been able to maximize the reach and impact of our mission. Our network includes:
• More than 900,000 NGOs registered in the global data base
• Nearly a quarter million nonprofits directly served worldwide
• More than 150,000 nonprofits, libraries, and foundations served in the United States.
• More than 18 million software and hardware product donations
• 100+ technology partners, including Adobe, Cisco, Microsoft, and Symantec
• 69 partner NGOs in Africa, the Americas, Asia, Australia, Europe and the Middle East
• A savings of more than US$8.7 billion in IT expenses to the sector worldwide

In addition to the reach and capabilities of our global network, TechSoup runs core programs – such as our product donation program, NGOsource, and the BRIDGE project – that rely on a gathering, validating, analyzing, and distributing data on civil society. The value of our network, domain expertise on sources of NGO data, and definitions of charitable entities is proving to be of value for entirely new applications and collaborations. For example, Microsoft, Google, the World Bank, and John's Hopkins Center for Civil Society have endorsed TechSoup as their trusted source of choice for NGO data, validation, and sector engagement. Many more actors across sections have shown a keen interest in our unique dataset and network and what it can make possible.

TechSoup is working every day to prepare its data and infrastructure so that its data can become a sector-wide resource that can be accessed by APIs for anyone, combined with other datasets, and used for applications never before possible. We will also continue to work to increase connections, interactions, and sharing among NGOs, and between NGOs and the many other actors in their networks – beneficiaries, communities of practice, funders, individual donors, and volunteers.

As TechSoup moves into a centralized position of shared data and collaboration within the sector, we have developed a set of goals and milestones to guide us on our way. These goals include: increasing the number of organizations in our global database, increasing NGOsource memberships, increasing the number of customers utilizing our validation services, and increasing our online reach and global network. As we develop our organizational and programmatic goals, we constantly strive get meaningful feedback from stakeholders through surveys and interviews, which we use to shape our priorities and work as we expand our global network.

In addition to expanding our global network, TechSoup has plans to launch the “Community Technology Platform" (CTP), which will allow us to reliably deliver a suite of multi-stakeholder, integrated services that together create a platform and eco-system for programs at scale which collectively and significantly strengthen the nonprofit and philanthropic sectors, and civil society as a whole. Successfully fundraising, building, and launching this platform will be key indicators of our progress as we strengthen our mission and move towards sustainability. Partner buy-in and involvement in the CTP will also be critical for the successful launch, which again underpins the importance and value of our growing network. By utilizing our global reach and focusing on our future vision, TechSoup is invested in becoming a better steward of the sector and of all the shared data that is generated to strengthen transparency, collaboration, and internal and external understanding of global civil society.

TechSoup has created a network of over 900,000 registered nonprofit users in our database. The successful growth of our network has been a major accomplishment. Through this nonprofit network, along with our over 100 corporate and foundation partnerships, we have saved the civil society sector over US$8.7 billion in IT costs through TechSoup's product donation program.

The success of TechSoup has allowed us to expand our vision and strengthen the sector through additional programs including:
• NGOsource: enables grantmakers to quickly receive equivalency determinations that certify a non-US NGO as equivalent to a US public charity, thereby reducing the cost and complexity of international grantmaking
• NetSquared: allows local actors to collaborate for social change in monthly face-to-face meet-ups in 53 cities in 21 countries.
• NGOk: provides quick and reliable NGO validation online for entities that want to offer discounted products and services to the nonprofit sector
• Caravan Studios: builds apps that help communities organize, access, and apply resources to their most pressing problems. Apps from Caravan Studios are designed to meet specific needs identified by nonprofits and communities. For example, the Range app identifies the time and location for free summertime meals for kids.

We continue to evolve our strategy to meet demonstrated needs in the sector. This is the primary impetus behind our decision to move from being primarily a technology distribution program to a global social sector resource platform powering the work of many. This strategic move will bring a node of foci to all of our work as we continue to democratize access to data and technology to strengthen the on-the-ground mission of hundreds of thousands of organizations around the world.

External Reviews

Financials

TechSoup

Fiscal year: Jul 01 - Jun 30

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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2016, 2015 and 2014
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Not Applicable

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Not Applicable

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Not Applicable

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Not Applicable

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Not Applicable