BETTER TOGETHER ANIMAL ALLIANCE

Helping Animals While Helping People

aka BETTER TOGETHER ANIMAL ALLIANCE   |   Ponderay, ID   |  bettertogetheranimalalliance.org

Mission

To create and support meaningful connections by enhancing the lives of dogs, cats and the people in our community who love them.

Notes from the nonprofit

People Are Animals Too, Darn It! is a podcast hosted by Mandy Evans which explores the human-animal bond with an emphasis on personal and community wellness from an animal-welfare perspective. To truly help animals, we need to understand the complexity of the human condition. Learn from experts in animal welfare, doctors of human and veterinary medicine and social leaders as they share their thoughts on the human-animal bond. Listen here: http://peopleareanimalstoo.com/about/

Ruling year info

1988

Executive Director

Mandy Evans

Main address

870 Kootenai Cut Off Rd

Ponderay, ID 83852 USA

Show more contact info

Formerly known as

Panhandle Animal Shelter

EIN

94-3071245

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Animal Training, Behavior (D61)

Children's and Youth Services (P30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Spay and Neuter

Better Together Animal Alliance provides spay and neuter services to limited income families. Services are low cost or free. This program is active as long as funding is available and will be managed on a first come, first serve basis. The program launched in May of 2011.

Population(s) Served
Economically disadvantaged people

Better Together Animal Alliance proudly offers the Senior to Senior adoption program. Through this program, senior citizens ages 65 and older may adopt a cat or dog over 7 years old for free. This program benefits seniors and animals because it allows seniors the opportunity to enjoy the benefits of having a pet and it helps pets find loving homes.

Population(s) Served
Seniors

Better Together Animal Alliance provides ongoing assistance to pet owners who need help feeding their animals. This program is supported by local retail stores and volunteers and ensures pet food is always available to the community at no cost.

Population(s) Served
Economically disadvantaged people

Better Together Animal Alliance provides dogs staying at the animal care center with the opportunity to play with other dogs at least once a day. Thirty minutes in a playgroup is equivalent to a two hour walk, but with the added benefits of mental stimulation and socialization.

Population(s) Served
Adults

Better Together Animal Alliance is the creator of the Home To Home™ program. Home To Home™ is an innovative web-based program designed to decrease owner surrenders to shelters. It provides the option for pet owners to find their pet a new home without surrendering the pet to a shelter. Implementing the program at Better Together Animal Alliance reduced owner surrenders by 31% in one year. Inspired by the results, the program was shared with shelters nationwide. Home To Home™ is now used in shelters across North America. To learn more, visit home-home.org.

Population(s) Served
Adults

Better Together Animal Alliance has a helpline that exists to provide assistance to people who are struggling with a difficult pet situation. The helpline provides solutions for people who need to surrender a pet or are faced with a challenging medical or behavior issue. The goal of the helpline is to provide proactive support to eliminate the need for a pet to be surrendered and to offer assistance if a pet surrender is the only option.

Population(s) Served
Economically disadvantaged people
Seniors

The Pets for Life (PFL) program is a door-to-door, relationship building model that builds trust and rapport with residents of under-served communities. PFL is a long term approach dealing with the complexities of living in poverty. Program staff enter into our community with the intention to be a permanent part of its structure, providing basic veterinary care such as spay/neuter, vaccines, pet food and supplies, dog houses, minor veterinary care, etc. all at no charge. The goal of this program is to ensure pets can stay in their homes and receive care that would otherwise not be available to them due to lack of financial or available resources. Better Together Animal Alliance believes that a lack of resources does not equal a lack of love. The relationships and partnerships built though community outreach are not only essential to providing stable, affordable access to pet services, but they are also inspiring, heartwarming and hopeful.

Population(s) Served

Temporary Loving Care (TLC) is an owner support program for pet owners who are experiencing an emergency such as an illness, a mental health emergency, housing insecurity, or domestic violence. The program provides short term boarding (for up to 4 weeks) to pet owners in need at no cost. The aim of this program is to provide temporary care for pets, and return them to the owner when the issue is resolved. This program helps prevents the need for owners to permanently rehome their pets when they are in need of short term support.

Population(s) Served
Economically disadvantaged people
Economically disadvantaged people
Women

Where we work

Awards

Best Service Club/Non-Profit Organization 2019

Bonner County Daily Bee

Best Thrift Store 2019

Bonner County Daily Bee

Best Large Nonprofit in North Idaho 2016

Idaho Nonprofit Center

Affiliations & memberships

Rotary Club of Sandpoint 2019

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animals rehomed

This metric is no longer tracked.
Totals By Year
Related Program

Home To Home™

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is a national program. The number represented here are for our shelter's Home To Home program only.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2020 decline in adoptions due to Covid-19.

Number of animals spayed and neutered

This metric is no longer tracked.
Totals By Year
Related Program

Spay and Neuter

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of released animals

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We define released as any animal leaving our facility through adoption, owner pick-up, clinic out, or transfer to another organization.

Average number of days of shelter stay for animals

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Number of animals returned to their owner

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of tons of pet food distributed to households

This metric is no longer tracked.
Totals By Year
Related Program

Pet Food Bank

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of spay/neuter vouchers issued

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Calls to Helpline

This metric is no longer tracked.
Totals By Year
Related Program

Helpline

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

On average over the past three years, the helpline has helped reduce the likelihood that an owner will surrender their pet to a shelter by 48%.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Panhandle Animal Shelter strives to reduce the need for pets to enter into shelters by providing positive support programs to enhance the relationship between owners and their pet. If dogs and cats need to come to our shelter, they are provided with a healthy happy experience that is focused on finding them a new home.

We provide the following owner support programs:

1. Food Bank
2. Limited income Spay and Neuter
3. Helpline to provide resources, such as minor medical assistance, training, and behavior consultations with the goal of keeping the family together.
4. Home To Home™ (www.home-home.org) for owners who need to re-home and want avoid a shelter stay.
5. Pets for Life program for under-served communities which aims to keep pets in their homes by providing veterinary care and support for pet owners.

To help our dogs and cats in the shelter:

1. Housing is large and comfortable.
2. Enrichment through toys, outside time, and human contact.
3. We follow the medical advise of Shelter Veterinarians from University of Wisconsin and UC Davis to ensure our practices are in-line with sheltering standards and our dogs and cats are healthy and safe.
4. We strive to reduce barriers to adoption and for owners reclaiming their pets.

Panhandle Animal Shelter accomplishes its mission through it's community centered approach, relationships with national organizations, support of donors, participation in coalitions and national networks, and through the dedicated work of its staff and volunteers.

The shelter is a 28,000 square foot building that provides ample space for dogs and cats to live while under our care. The building is equipped with spacious kennels and cat rooms, outdoor covered play areas, a surgical suite, two commercial kitchens for food preparation and sanitizing, a commercial laundry room, and a welcoming lobby area with show rooms for dogs.

In addition to an active Board of Directors, Mandy Evans, the Executive Director operates with an open mind always looking at additional ways to help dogs and cats. Her experience also provides a foundation for the basic care and management of the shelter. Mandy is a collaborative leader and has enlisted the support of experts including shelter veterinarians from University of Wisconsin and UC Davis, Best Friends, and Dogs Playing for Life.

The Shelter Manager has worked in veterinary medicine since 2004. Her experience in medicine provides a cooperative effort between the management of the shelter and the medical care of the animals. The medical team consists of a licensed Veterinarian and two experienced veterinarian technicians.

The shelter's programs are supported by other staff including a volunteer coordinator, Home To Home™ program manager, Pets for Life coordinator, development coordinator, communications manager, helpline manager, thrift store manager, and other support staff and volunteers who ensure daily operations run smoothly.

Over the past six years, Panhandle Animal Shelter has successfully accomplished:

-A reduction in our average daily count: 122 cats and 68 dogs (2013) compared to 58 cats and 28 dogs (2019)
-A spay and neuter program that assists 600+ animals a year
-Trap-Neuter-Release program that assists 600+ cats a year
-Quality community children's programs to help engage their hearts and minds
-Building a financial base through endowment funds
-Designed a successful re-homing program to reduce shelter intake (www.home-home.org), which is now in shelters across the nation

What's next:

-Add additional shelters to our home-home.org network to help more shelters throughout the nation reduce their owner surrenders which will reduce the number of animals euthanized in shelters.
-Alter 70% of all the cats in Bonner and Boundary County with the intention of reducing the number of cats entering into the shelters.
-Expand the services provided in surrounding areas.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes, Community meetings/Town halls, Suggestion box/email, Social Media,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    In 2020, at the onset of Covid-19, we changed our policies related to intake of animals due to lack of supplies, staff, and personal protective equipment. We collected feedback through multiple channels about the need for increased communication about policies and any changes to programs and service. We modified our operations to improve communications of programs and services, as well as show our impact each week so that even though the public was not able to come to our facility as much, they could still feel confident in the work being done. It's been a wonderful change, and we've received fantastic feedback and increased engagement from donors, supporters, and adopters.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

BETTER TOGETHER ANIMAL ALLIANCE
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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BETTER TOGETHER ANIMAL ALLIANCE

Board of directors
as of 1/30/2021
SOURCE: Self-reported by organization
Board co-chair

Keith Congleton


Board co-chair

Cary Kelly

Rotary Club of Sandpoint/Pend Oreille School District

James Asche

No Affiliation

Kelli West

Spuds

Cary Kelly

No Affiliation

Dorrie Francis

Litehouse Foods

Gina Hurley

Huckleberry B&B

Woody Sherwood

No Affiliation

Keith Congleton

No Affiliation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 1/29/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/29/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.