PLATINUM2023

RONALD MCDONALD HOUSE CHARITIES OF GREATER LAS VEGAS INC

Keeping Families Close

Las Vegas, NV   |  www.rmhlv.org

Mission

Believing that every child deserves a safe and supportive place to grow, Ronald McDonald House Charities® (RMHC®) of Greater Las Vegas creates and supports programs that directly improve the health, education, and well-being of children in our community. The Ronald McDonald House® is the cornerstone program of RMHC and provides temporary housing for families who travel to Las Vegas to receive critical medical treatment for their children. RMHC also fulfills its mission through the Ronald McDonald Family Room at Sunrise Children's Hospital, the Ronald McDonald Care Mobile Dental Program, and the RMHC of Greater Las Vegas Scholarship Program.

Ruling year info

1995

Chief Executive Officer

Alyson McCarthy

Main address

2323 Potosi St

Las Vegas, NV 89146 USA

Show more contact info

EIN

94-3108570

NTEE code info

Family Services (P40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Faced with a child's illness, life stops overnight and parents enter a world of fear and worry. For parents who don't live close to the medical care their child needs, there's an added stress. Distance. Most families have to travel hours for treatment. Living expenses quickly add up. Long drives, lost jobs, worried siblings, sleeping in cars. Being far from family and friends. These are extra burdens no family should have to experience.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Ronald McDonald House

As the only facility of its kind in Las Vegas, the Las Vegas Ronald McDonald House provides an oasis of comfort and care for families during a stressful and unsure time in their lives. The Ronald McDonald House is the cornerstone program of RMHC and provides temporary housing, healthy home-made meals, transportation, and other supportive services for families who travel to Las Vegas for their child’s medical care.

We know that families are stronger when they are together and their presence helps a sick child cope better. Research even shows that while we cannot make medicine taste better or take away painful treatment, we can help lessen the burden and ensure families have the stability and resources to support their critically ill or injured child’s recovery in the hospital.

Population(s) Served
Families
Children and youth

In partnership with Nevada Health Centers, Ronald McDonald House Charities launched a state-of-the-art mobile dental unit in 2005 to provide access to free or low-cost dental care for underserved children in rural counties throughout Nevada, where there is little or no access to dental care, and many have never been to a dentist before. Care Mobile serves children in inner-city Las Vegas neighborhoods as well. The program provides full-service dental care, including restorative and preventative care, teeth cleaning, sealants, education, referrals, and follow-up treatment. To date, the program has served more than 10,800 children, and ninety-six percent of the children served aboard the Care Mobile are on Medicaid or have no insurance at all.

Population(s) Served
Children and youth

The RMHC of Greater Las Vegas Scholarship Program is a partnership between RMHC, McDonald’s, and local community organizations. The scholarships help awards scholarships to high school graduates and alumni in Clark and Nye Counties, who have limited access to career and educational opportunities, and is part of RMHC & McDonald’s ongoing commitment to education.

Population(s) Served
Children and youth

The Ronald McDonald Family Room® opened in 2016 and provides families with babies in the Neonatal Intensive Care Unit of Sunrise Children’s Hospital with a place to relax and recharge just a few steps away from their baby’s bedside. The home-like environment of the Family Room offers overnight sleeping and daytime napping accommodations, showers, lockers, a comfortable lounge area with sofas, recliners, and a TV, a fully-stocked kitchenette with healthy beverages, snacks, and individual-sized meals, as well as toys, games, computers, and other “fun distractions” for the siblings of the hospitalized patients.

Population(s) Served
Families
Children

Where we work

Awards

4-Star Rated Charity 2020

Charity Navigator

Non-Profit of the Year 2023

Vegas Chamber

Virtual Programming of the Year 2020

Wynn Las Vegas

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of families served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Families, Health, Economically disadvantaged people

Related Program

Ronald McDonald House

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

In 2020, the Ronald McDonald House abided by capacity restrictions in the wake of the COVID-19 pandemic, which is reflected in the lower number of families served.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of students who receive scholarship funds and/or tuition assistance

This metric is no longer tracked.
Totals By Year
Related Program

RMHC of Greater Las Vegas Scholarship Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Total dollar amount of scholarship awarded

This metric is no longer tracked.
Totals By Year
Related Program

RMHC of Greater Las Vegas Scholarship Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of children visits for dental services

This metric is no longer tracked.
Totals By Year
Related Program

Ronald McDonald Care Mobile

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Average length of stay (in days)

This metric is no longer tracked.
Totals By Year
Related Program

Ronald McDonald House

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We know that families are stronger when they are together and their presence helps a sick child cope better. Research even shows that while we cannot make medicine taste better or take away painful treatment, we can help lessen the burden and ensure families have the stability and resources to support their critically ill or injured child’s recovery in the hospital. RMHC keeps families together when their child needs medical care.

As the only facility of its kind in Las Vegas, the Las Vegas Ronald McDonald House provides an oasis of comfort and care for families during a stressful and unsure time in their lives. The Ronald McDonald House is the cornerstone program of RMHC and provides temporary housing, healthy home-made meals, transportation, and other supportive services for families who travel to Las Vegas for their child’s medical care.

Ronald McDonald House Charities of Greater Las Vegas has a Strategic Plan in place through December 2021, which include recommendations from the 2017 program assessment, the Board of Directors, as well as key staff at RMHC. The strategic priorities can be classified under the following five pillars: Maximizing Fundraising Revenue, Create Staffing and Volunteer Infrastructure for Success, Expand/Launch Programs and Services, Diversify and Mobilize Board, and Build New and Strengthen Existing Relationships. Each pillar consists of 3-5 objectives and outlines specific tasks to achieve the objective.

With support from RMHC staff, the Ronald McDonald House Charities of Greater Las Vegas Board of Directors oversee the implementation of the Strategic Plan. Additionally, task forces made up of Board Members and staff meet throughout the year to conduct necessary research and implement next steps to accomplish the organization's goals.

In 2019, Ronald McDonald House Charities of Greater Las Vegas celebrated 21 years of serving the community. Over the years, the organization has grown to offer a diverse array of programs to address the physical and emotional needs of children and their families. Since 1998, the Ronald McDonald House has housed 4,848 families for a total of 60,869 nights. The Ronald McDonald Family Room on the grounds of Sunrise Children's Hospital has had over 50,000 visits since opening in 2016. The Lunch Is On Us! Program has also grown and is anticipated to serve 400,000 lunches in 2020. Lastly, the Ronald McDonald Care Mobile Dental Program reached a major milestone in 2018, serving more than 1,000 children in a single year.

The organization has a strong reputation, which has generated much goodwill and community support, both financial and in-kind. RMHC has gone through a tremendous growth period over the past five years. This growth included adding new staff, increasing revenues, and launching new programs. The staff and Board have also successfully completed the work outlined in several strategic plans.

In 2012, RMHC was named “Non-Profit of the Year” by the Las Vegas Metro Chamber of Commerce. The organization was recognized by the Del E. Webb Foundation as one of the Foundation’s “Exceptional Organizations” in 2013, 2015, 2017, and 2018. This distinction is only awarded to organizations that have outstanding management and leadership commitment, provide consistent excellent service to a great many people, and make excellent use of the funds received.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    Receiving thorough responses for feedback

Financials

RONALD MCDONALD HOUSE CHARITIES OF GREATER LAS VEGAS INC
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

RONALD MCDONALD HOUSE CHARITIES OF GREATER LAS VEGAS INC

Board of directors
as of 10/31/2023
SOURCE: Self-reported by organization
Board chair

Debbie Mitchell

Barclays US

Angelica Silveyra

NV Energy

Alfred Pozos

Eva Martin

McDonald's (retired)

Lee Barrett

Barrett & Co., Inc.

Adrian Bernal

Cox Media

Laurie Biddle

Southwest Airlines

Mike McNamara

Willow Manor Real Estate

Patricia Navarro-Issel

McDonald's

Roger Jones

VegasTickets.com

Debbie Mitchell

Barclays US

Tammy Peterson

Peterson Baker, PLLC

James Rensvold

The Private Bank by Nevada State Bank

Kristi Walton

Frazier & Deeter CPAs & Advisors

Allie Breckenridge

Sunrise Children's Hospital

Natasha Cruz

Wells Fargo

Julie Samuelson

Michelle Thompson

Johnstone Supply

Jeff Wells

Clark County, Nevada

Kellie Vander Veur

McDonald's (retired)

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 8/3/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/03/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.