Imagine Housing

Building Eastside Communities

aka Imagine Housing   |   Kirkland, WA   |  www.imaginehousing.org

Mission

Imagine Housing develops affordable housing, builds welcoming communities and fosters vibrant futures.

Ruling year info

1994

Interim CEO

Sean Heron

Main address

10604 NE 38th Place Suite 215

Kirkland, WA 98033 USA

Show more contact info

Formerly known as

Saint Andrew's Housing Group

EIN

94-3110312

NTEE code info

Housing Development, Construction, Management (L20)

Senior Citizens' Housing/Retirement Communities (L22)

Housing Expense Reduction Support, Rent Assistance (L82)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Imagine Housing has been rooted in East King County for more than 30 years, providing permanent affordable housing to address the growing issues of homelessness, displacement, and housing instability. Yet, the need for this work is critical and continues to grow. East King County has experienced massive growth over the last three decades and continues to break housing cost records since recovering from the recession of 2008-2010. Since 2008, the cost of housing in East King County has risen faster than average incomes. The disparity between median income and median housing prices has continued to grow and the need for permanent affordable rental housing has skyrocketed. When looking specifically at East King County, 34% of households were considered cost-burdened in 2015 and trends suggest this percentage has most likely increased since then. This cost burden is deeply impacting people throughout our community, creating a ripple effect for our society as a whole.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Supportive Services

For many of Imagine Housing’s residents, finding safe, stable and affordable housing is the first step toward transforming their lives. We provide on-site support to help them take those next steps. Imagine Housing supports residents as they navigate the impacts of past housing instability and homelessness and pursue individual aspirations. Our on-site Resident Services Case Managers provide connections to broader community resources and help create a culture of belonging at each of our affordable housing properties.

Trained staff members meet regularly with many residents to connect them to for employment, health care, education, substance abuse or mental health counseling, legal assistance and other resources. Resident activities like barbecues, holiday parties and open houses build community for residents.

Population(s) Served
Adults
Children and youth
Seniors

We provide housing that is accessible for low-wage workers and other disadvantaged individuals that would have an especially difficult time securing stable housing in our rapidly growing region. Our team works continuously to increase the availability of new affordable housing options on the Eastside.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Homeless people

Related Program

Affordable Housing

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

245 apartments were housing individuals coming directly from homelessness

Number of low-income units in market-rate neighborhood

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Economically disadvantaged people

Related Program

Affordable Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

A total of 649 affordable apartment homes were provided for seniors, veterans, low-income families and former foster youth.

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Economically disadvantaged people

Related Program

Affordable Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

133 families were provided with safe, stable and affordable housing

Number of seniors that were provided safe, affordable and permanent housing

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Affordable Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

272 seniors were provided with safe, affordable and permanent housing

Number of children and youth who have received access to stable housing

This metric is no longer tracked.
Totals By Year
Related Program

Affordable Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Number of children (under the age of 18) who lived in an Imagine Housing community and therefore had access to stable, permanently affordable housing.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Imagine Housing has been rooted in East King County for more than 30 years, providing permanent affordable housing to address the growing issues of homelessness, displacement, and housing instability. To address the need for affordable housing in the region, Imagine Housing builds affordable housing and provides supportive services to help residents break the cycle of poverty and attain long-term self-sufficiency.

To best address the expanding need in the region, staff leadership and our Board of Directors began to examine Imagine Housing's structure and strategic priorities in early 2020 with the intention of creating a cohesive plan for our next phase of organizational growth. The COVID-19 pandemic added additional emphasis to this work as the resulting economic and health impacts rippled across our resident community.

In January 2021, the Board hired Sean Heron Interim CEO. In June 2021, the Board of Directors approve an 18 Month Operational Plan that set goals and objectives for Imagine Housing's five mission related program areas (Asset Management, Property Management, Resident Services, Affordable Housing Development, and Advocacy). Key goals in this plan are 1) Ensure long-term preservation of properties, 2) Maintain the highest level of property management customer service, 3) Provide high quality services and supports to residents, 4) Work to expand portfolio of affordable housing, and 5) Promote affordable housing and board based community support of affordable housing.

The comprehensive operational strategy for the next 18 months to navigate the organization out of the pandemic will be carried out in order to:

1. Unify the board and staff around a business model, organizational structure and a set of activities that deliver on the organization’s mission/vision.
2. Provide a foundation for recruiting a new Executive Director.
3. Proved a framework for evaluating and measuring the performance of the Executive Director.
4. Provide the staff with a structure for internal department planning, individual work plans and performance management.
5. Provide a framework for board duties (fiduciary) and volunteer activities (fundraising, committee participation)

Since the Board adopted the 18 Month Plan, the staff has worked to develop specific department goals and individual staff work plans that are designed to achieve the objectives.

Since our founding in 1987, Imagine Housing has continued to build on a vision for an interconnected and welcoming East King County where all people can live, learn, work and play. We have consistently build upon a successful framework for permanent affordable housing with support services and today directly serve 1,391 low-income individuals across 15 affordable housing properties.

For the 1,006 residents who requested voluntary supportive services in 2020, 96% reported an increase in feeling connected to community. For those who came directly from homelessness, 100% reported an increase in stability due to support from on-site case management staff. Imagine Housing Case Managers, provide trauma-informed and culturally appropriate case management to our residents (56% of whom are BIPOC and 62% of whom make between $10,000 and $20,000 annually).

These staff connect residents with food and basic needs items, help residents set and achieve goals, coordinate residents' care with service providers, refer residents to appropriate community resources and assist residents in applying for public benefits. Our Case Managers coordinate and facilitate supportive activities for residents with program partners like: employment assistance activities, budgeting and money management training, and health and wellness education.

Imagine Housing has ensured that affordable housing can continue to exist in cities that have experienced tremendous economic growth and increases in the cost of living over the course of two decades. Our properties in Bellevue, Redmond, Kirkland, Issaquah, Sammamish, and Mercer Island collectively provide 639 households with a stable and supportive place to call home.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We provide 1,391 individuals with a safe and supportive place to call home; our residents include 470 children, 88 veterans, 244 people living with disabilities and 272 senior c Imagine Housing communities are diverse and dynamic; 56% of residents identify as BIPOC (Black, Indigenous, or People of Color) and at least 14 preferred languages are spoken at our communities, including Spanish, Russian, Mandarin, Vietnamese and Farsi. Many Imagine Housing residents work essential jobs that traditionally pay low-wages and thus are inordinately vulnerable to an unexpected life event like health emergencies (COVID-19, etc.) or the loss of employment, transportation, and child care. Sixty five percent of Imagine Housing households annually earn less than $20,000 and 32% earn less than $10,000.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Case management notes, Suggestion box/email, Suggestion telephone hotline,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    In January 2021, the Board hired Sean Heron Interim CEO. Since then, Sean has brought on highly qualified staff to lead the organization into the future. In addition, the Board adopted a comprehensive operational strategy for the next 18 months to navigate the organization out of the pandemic. Last week, and with strong staff in place and near-term organizational priorities defined, the Board unanimously agreed that now is the best time to restructure and step down from volunteer leadership. The group concluded that a different board would be better poised to hire a permanent Executive Director to meet our mission goals, advance a bold vision, and aid the organization for this next era of Imagine Housing’s growth.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    In partnership with the existing Board and our stakeholders, Imagine Housing will has recruited individuals who share the diverse perspectives and lived experiences of our residents, and those who possess expertise in the affordable housing, resident services, asset management and real estate development sectors to work on creating a more inclusive and vibrant Eastside.

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Imagine Housing
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Imagine Housing

Board of directors
as of 04/20/2022
SOURCE: Self-reported by organization
Board chair

Carolynn Ferris

Loveall Price & Associates (LPA)

Bill Kearns

RESIDE Worldwide

Yi Zhao

Plymouth Housing

Laura Coughlin

Wright, Finlay & Zak, LLP

Jayme Longoria

University of Washington Department of Laboratory Medicine and Pathology

Amanda Judd

Hopelink

PennyMarie Curry

Jackie Frank

Costco

Nam Nguyen

Homestreet Bank

Carolynn Ferris

Loveall Price & Associates (LPA)

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/26/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 01/26/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.