Purrfect Pals
Because Every Cat Matters...
Programs and results
What we aim to solve
Through prevention and placement, we work to eliminate cat homelessness in Washington State. Purrfect Pals believes every cat deserves a quality of life, especially those with special needs that most shelters and other animal welfare organizations do not have the resources to provide the level of care needed. Since 1988, Purrfect Pals has focused on special needs kitties -- under-aged kittens, under-socialized and shy kitties, and those with chronic illnesses, behavioral challenges and geriatric conditions. We take in adult cats and kittens from the community, as well as from our shelter and rescue partners, when Purrfect Pals is the best option. Our foster caregivers host kitten litters. Cats have a home with us in cage free rooms as long as they need us. We work to strengthen the human/pet bond by providing resources for pet owners, especially cats, so they can stay in their loving homes. Our community resources include a pet food bank and feline spay/neuter vouchers.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Sanctuary for Special Needs Cats
At Purrfect Pals, our highest priority is taking in the cats and kittens who need us most… those who other shelters and rescue groups might not have the resources to help. This includes older cats, cats with major medical needs, cats with chronic illnesses (including FIV and Feline Leukemia) and those with behavioral challenges.
Our cat adoption and rehabilitation programs help us place homeless cats, including those with special needs, in loving homes. We believe that every cat is adoptable; some just need more time than others to find the right match. Our ultimate goal is to place them, but these cats have a loving home in our Arlington sanctuary for as long as they need us. Our sanctuary is currently home to cats positive for FIV and Feline Leukemia, feral cats, geriatric cats and cats with chronic illnesses.
Cat and Kitten Adoptions
Because of our rural location, Purrfect Pals has developed a robust network of offsite adoption centers and special events. Housed in pet stores and veterinary clinics, our adoption centers are fully staffed by volunteers who care for the cats and match them up with potential adopters. We currently have eight adoption centers throughout the Puget Sound region. Our cats and kittens are available for adoption in Petco and Petsmart stores and Denny’s Pet World. Purrfect Pals currently has a team of 500+ active volunteers who help make our offsite adoption program a success.
Free Cat Spay and Neuter
When available, Purrfect Pals provides vouchers for free public spay and neuter for cats and kittens which can be redeemed at participating low-cost spay and neuter clinics. These vouchers are intended to help owners and caretakers who are unable to pay for surgery at low-cost clinics.
Pet Food Bank
Our pet food bank provides free cat food and supplies to those who are struggling financially. We also offer these services to caretakers of feral and free-roaming colonies.
Where we work
Affiliations & memberships
Washington State Federation of Animal Care and Control Agencies 2023
Pet Alliance of Washington 2023
Association for Animal Welfare Advancement 2023
Best Friends Network Partner 2023
Human Animal Support Services Network Partner 2023
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of animal adoptions
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups
Related Program
Cat and Kitten Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Purrfect Pals focuses on special needs cats that other shelters and individuals may not have the resources to help, lowering our annual census so the medically fragile can stay as long as needed.
Number of sheltered animals
This metric is no longer tracked.Totals By Year
Related Program
Sanctuary for Special Needs Cats
Type of Metric
Other - describing something else
Direction of Success
Holding steady
Context Notes
Less intake due to focus on special needs cats that require more resources.
Number of volunteers
This metric is no longer tracked.Totals By Year
Related Program
Sanctuary for Special Needs Cats
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
Volunteers staff offsite adoption centers, assist with cat care and adoptions at the main site, provide short term foster care and assist with special events. Students often volunteer for a year.
Number of pets served by pet food bank
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Economically disadvantaged people
Related Program
Pet Food Bank
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Our Community Pet Food Bank serves families in a rural area with multiple pets plus chickens, rabbits and livestock. Whatever donated pet food and feed we receive is made available.
Number of cats and kittens in temporary foster program
This metric is no longer tracked.Totals By Year
Related Program
Cat and Kitten Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Kittens are fostered until ready for adoption. Adult cats needing socialization or being treated for a temporary ailment are also care for in foster homes.
Number of animals rehomed
This metric is no longer tracked.Totals By Year
Related Program
Cat and Kitten Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The Pandemic impacted adoptions in 2020 & 2021. Focus on special needs cats created longer sanctuary stays. Placements are increasing as people return to work and their usual daily routines.
Number of animals euthanized
This metric is no longer tracked.Totals By Year
Related Program
Sanctuary for Special Needs Cats
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
If we cannot continue to provide quality of life or their relieve pain and suffering, euthanasia is the humane outcome for failing special needs cats. More cats over the age of 12 received in 2022.
Number of animals spayed and neutered
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, American Indians, People of African descent, People of Asian descent, People of European descent
Related Program
Free Cat Spay and Neuter
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We issue vouchers for cat spay/neuter as funding is available. Grants were received in 2020 & 2021. The program was funded by private donations and a family foundation in 2022.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
* Prevent cat overpopulation by promoting spay/neuter of cats.
* Ensure a quality of life so that every cat can enjoy the Five Freedoms: FREEDOM FROM HUNGER AND THIRST with ready access to fresh water and diet to maintain health and vigor; FREEDOM FROM DISCOMFORT by providing shelter and a comfortable resting area; FREEDOM FROM PAIN, INJURY OR DISEASE; FREEDOM TO EXPRESS NORMAL BEHAVIOR including adequate living space; and FREEDOM FROM FEAR AND DISTRESS.
* Promote adoption and provide sanctuary, shelter and foster care for special needs cats as long as needed.
* Provide sanctuary cats secure indoor/outdoor space, appropriate diets, veterinary care, enrichment and socialization.
* Provide resources for cat owners needing pet food assistance, spay/neuter surgery vouchers or help addressing behavioral issues and their causes to strengthen the human/pet bond.
What are the organization's key strategies for making this happen?
* We partner with the Community Cat Coalition to support trap, neuter, vaccinate and return of feral cats to their outdoor homes, including assisting with food for outdoor colonies .
* Special needs cats receive sanctuary, shelter or foster care prior to adoption. There is no time limit on their stay and they receive the appropriate diets, cage free housing, veterinary care, socialization and enrichment to enjoy a quality life.
* Adoption placement is facilitated at two offsite adoption centers at pet supply stores staffed by volunteers in addition to the adoption center at the main facility.
* Low income pet owners are assisted by the community pet food bank and spay/neuter voucher programs.
* The Guardian Angel Program assures a safe home for pets whose owners make arrangements in their estate plans for Purrfect Pals to care for their cats, offered at no charge.
* The Volunteer Program provides opportunities for special population teens and adults to learn marketable skills in a safe environment, including those who work with job coaches. They join our corps of community volunteers who help care for the cats at the shelter, those who are foster caregivers in their own homes and those who assist with cat care and adoptions at our offsite locations.
What are the organization's capabilities for doing this?
A remarkable no-kill shelter and sanctuary for cats, Purrfect Pals has been providing second chances for special needs cats since 1988. We give priority to cats from Western Washington shelters and individuals, but also accept cats from other areas. We take in the cats and kittens that other shelters and rescue groups might not have the resources to help -- older cats, those with major medical needs or chronic illnesses and those with behavioral challenges.
The 5.5 acre campus includes three buildings with indoor/outdoor, cage-free community housing for cats based upon their diet needs, medical condition and behavioral challenges. The veterinary clinic is staffed by a full time veterinarian, Licensed Veterinary Technician and three veterinary assistants. We work with specialists to provide care for heart conditions, hyperthyroidism, orthopedic issues and emergency care. A professional staff is assisted by volunteers to provide cat care daily for all resident kitties. Our partner spay/neuter clinics alter cats prior to adoption and also honor the public vouchers.
In addition to community foster homes, our robust foster home network includes the Monroe Prison Foster Dads who help socialize feral kittens and shy adults. Any cat adopted from us can be returned anytime. We also take cats without charge when we are the designated guardians in estate plans. We provide assistance for low income pet owners with our community pet food bank and vouchers for free cat spay/neuter.
We promote adoption at two offsite centers and special events in addition to the main facility adoption center.
What have they accomplished so far and what's next?
Purrfect Pals has facilitated more than 72,000 adoptions since 1988.
Our capacity for care in sanctuary and shelter housing has been stabilized at 125 kitties onsite, 24-40 kitties at offsite adoption centers and up to 200 kitties in foster care.
We upgraded the diagnostic and treatment equipment in the clinic in 2021 with new digital X-Ray equipment. cold laser therapies for kitties with injuries, chronic illnesses and conditions that require special treatments, medication, diets and daily care were added in 2020.
As a donor-supported organization, we wanted to build adequate cash reserves to ensure long term sustainability. We accomplished this in 2021 by creating a rainy day fund of $700,000, thanks to strong donor support for our mission. We were also able to pay down our mortgage by $100,000 in 2021 and now make double payments on the principal so we can retire the loan in 2024.
Expanding our veterinary clinic capacity is on the horizon with plans for a major gift campaign launch in Fall 2023 to provide funds to build a new veterinary clinic that can support care of the cats at the shelter as well as provide wellness exams, flea treatment, vaccinations and spay/neuter for low income cat owners. Our current 600 sq. ft. clinic is barely adequate to provide veterinary services for the cats in our care at the shelter and in foster homes.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Purrfect Pals
Board of directorsas of 09/01/2023
Meg Brunner
University of Washington
Term: 2020 - 2024
Kathy Centala
Retired, United Airlines
Toni Zonneveld
Coastal Bank
Meg Brunner
University of Washington
Whitney Whitworth
FareStart
Suzanne Lee
AAA of Washington
Matthew Calnek
Microsoft
Mary Warsinske
Freeman Marketing
Heather Toretta
Community Volunteer
Orna Samuelly
Alaska Airlines
Alisha Hendren
Sno-Isle Libraries
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
No data
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 06/02/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.