Latino Commision on Alcohol & Drug Abuse Services of San Mateo County
TRANSFORMING COMMUNITIES one family at a time
Programs and results
What we aim to solve
Our programs contains our 30-year history of knowledge and wisdom learned from Latino culturally-specific models we developed, with activities proven to address avoidable social inequities The model acknowledges and targets historical racial prejudices, contemporary injustices, economic disparities, and the health disparities of Latinos. We were founded when there was no organization providing substance abuse services for the Spanish-speaking population in San Mateo County, especially for people involved in the court or criminal justice system. If you were on trial or perhaps already incarcerated, you only spoke Spanish and had an alcohol or drug problem, there was no Spanish alternative treatment opportunity for you, if you were in jail, you stayed in jail. Now we operate state-licensed adult substance abuse recovery facilities, behavioral and mental health treatment, outpatient services with life-skills training, health education and prevention.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Residential Substance Use Disorder Recovery
We operate State Licensed and Drug Medi-Cal Alcohol and Other Drug (AOD) Residential Recovery at 5 locations in San Francisco and San Mateo Counties. We combine a Cultural Model with Evidence Base Practices in Substance Use Disorder (SUD) treatment. Our certified SUD Counselors work in coordination with Mental Health Counselors, a Registered Nurse and Medical Doctor to provide comprehensive services to enable people with addiction to live a new life in recovery.
Entre Familia Outpatient Services
Substance Use Disorder behavioral health services to the community such as: intake, assessment, screening, individual counseling, group counseling, relapse prevention, anger management, HIV education, domestic violence prevention, family reunification, parenting classes, and resource/referral.
Youth Development and Teen Pregnancy Prevention - Central Valley
Educating young Latinas and Latinos at an early age as well as teaching them about the various options they have regarding teen pregnancy prevention. Youth are empowered, trained and supported in substance use prevention.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of participants reporting risky sexual behaviors
This metric is no longer tracked.Totals By Year
Population(s) Served
People of Latin American descent, Adolescents, Migrant workers
Related Program
Youth Development and Teen Pregnancy Prevention - Central Valley
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Decreasing
Context Notes
Virtual Youth Programs in Cutler-Orosi and Dinuba, Tulare County. Teen Pregnancy Prevention for girls- Adelante Latina, Prevention for boys - Los Guerreros. Youth Development for girls - Xinachtli.
Number of students receiving information on HIV/AIDS and STDs
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, People of Latin American descent, Migrant workers
Related Program
Youth Development and Teen Pregnancy Prevention - Central Valley
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Teen Pregnancy Prevention Programs, and Youth Development College Prep.
Number of students receiving information on tobacco use and addiction
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, People of Latin American descent, Migrant workers
Related Program
Youth Development and Teen Pregnancy Prevention - Central Valley
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Teen Pregnancy Prevention Programs, and Youth Development College Prep.
Number of students receiving information on alcohol and other drug use
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, People of Latin American descent, Migrant workers
Related Program
Youth Development and Teen Pregnancy Prevention - Central Valley
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Teen Pregnancy Prevention Programs, and Youth Development College Prep.
Number of people reporting that their health provider always listened carefully to them
This metric is no longer tracked.Totals By Year
Population(s) Served
Ethnic and racial groups, Economically disadvantaged people, Substance abusers
Related Program
Residential Substance Use Disorder Recovery
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Survey results from: 110 adult respondents in 2020 120 adult respondents in 2019 110 adult respondents in 2018.
Number of clients who report general satisfaction with their services
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Substance abusers
Related Program
Entre Familia Outpatient Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
From 130 respondents to satisfaction survey
Number of clients who report adequate culturally appropriate services
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Ethnic and racial groups
Related Program
Residential Substance Use Disorder Recovery
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Clients from All Programs, All Cities 260 responses
Number of clients who report adequate access to services
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Substance abusers
Related Program
Residential Substance Use Disorder Recovery
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
All Programs, 200 responses
Number of clients who report adequate participation in their own treatment
This metric is no longer tracked.Totals By Year
Population(s) Served
Ethnic and racial groups, Economically disadvantaged people, Substance abusers
Related Program
Residential Substance Use Disorder Recovery
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Average youth self-rating of functioning and coping skills
This metric is no longer tracked.Totals By Year
Population(s) Served
People of Latin American descent, Economically disadvantaged people, Migrant workers
Related Program
Youth Development and Teen Pregnancy Prevention - Central Valley
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
160 self report increased functioning.
Number of participants who would recommend program to others
This metric is no longer tracked.Totals By Year
Population(s) Served
Ethnic and racial groups, Economically disadvantaged people
Related Program
Residential Substance Use Disorder Recovery
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
ALL Programs, All Cities, 260 responses
Number of customers reporting satisfaction with program
This metric is no longer tracked.Totals By Year
Population(s) Served
Ethnic and racial groups, Economically disadvantaged people
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
All Programs, All Cities, 260 responses
Number of youth and families for whom a cultural inventory (e.g., cultural/ethnic identity, language, values, spiritual life, family traditions, gender and sexual identity issues, other relevant preferences, etc.) is completed and used to develop the treatment and support plan
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, People of Latin American descent, Migrant workers
Related Program
Youth Development and Teen Pregnancy Prevention - Central Valley
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Mexican American Cultural Values Scale
Number of youth who demonstrate that they have developed coping skills
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, Economically disadvantaged people, Migrant workers
Related Program
Youth Development and Teen Pregnancy Prevention - Central Valley
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Self-Concept Survey
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Be a driving force for increasing access to healthcare especially behavioral health substance abuse services to Latinos in San Francisco and San Mateo counties.
Enhance and expand our culturally-centered service model combining evidence base practices with a process for recovery rooted in Latino cultural traditions and family values.
Be a leader providing substance abuse recovery services for incarcerated adults (primarily Spanish-speaking) who are re-entering society.
Strengthen our presence and impact providing teen pregnancy prevention services and youth development in the rural farming communities of Cutler-Orosi.
Be a guide and advocate for teen mothers getting them on a path to success.
What are the organization's key strategies for making this happen?
Operate a minimum 5 state-licensed recovery facilities with additional MD, LMFT, group trainings, and transportation services to address co-occurring disorders.
Ensure effective and efficient business operations, improve program alignment for drug medi-Cal certification, and increase capacity to `utilize available funding,
Increase the knowledge and involvement of parents as advocates for adding behavioral and mental health services supporting the youth in their communities.
Support and encourage staff to maintain and enhance substance abuse trainings for license/certification including El Joven Nobles and Xinatchli curriculum trainers.
Implement a Latino Conference to create connections, deepen engagement, and increase impact by embracing our culture and celebrating diversity and inclusion.
What are the organization's capabilities for doing this?
We recruit, train and maintain high quality, mission-driven staff, volunteers, and collaboration partners to develop resources, deepen connections and produce action.
We organize a training conference with 20 'experts in their field' regarding health and human services, behavioral and mental health for 200 counselors serving Latinos.
We engage people in local advocacy to ensure decision-makers are fully informed.
We ensure an inclusive and powerful experience respecting all cultures and people.
We involve clients in the design and preparation of their individual treatment plan.
What have they accomplished so far and what's next?
For 30 years offering the only Spanish-speaking, culturally-based, residential, substance abuse programs for men, women and mothers with child in Bay Area.
We are recognized as a catalyst for advancement in health and human services for Latinos, emphasizing the indigenous teachings of our ancestors.
We help reduce teen pregnancy rates in Cutler-Orosi (down 50% in 3 years). We still need reductions as the teen pregnancy rate is still much higher than the state average.
Our substance abuse clients have a 65% success rate for recovery which far exceeds the county and state averages.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We increase access to healthcare for marginalized populations such as the low-income Hispanics involved in the criminal justice system that we primarily serve. The program addresses health disparities, by providing access to mental health services to a primarily Spanish-speaking population who have never received mental health counseling. We also use a cultural model that helps clients relate to an awareness and understanding of one’s connection to one’s genealogy, to one’s cultural origin, customs, beliefs, and socialization.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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What significant change resulted from feedback?
Using El Joven Noble an element learned from the National Compadres Network (TLC Counselors are certified instructor/trainers and participate in ongoing training updates), we delve further into the roles of men and women, where machismo has a detrimental effect and can even contribute to teen pregnancy in Latino communities. However, we show there are characteristics within these roles that support a positive shift in behavior and attitudes. For example, for Latino men, the attributes of being “a man of our word” and being protective of your family (especially mother and sisters) can be translated into extending this care, responsibility, and protectiveness to their partner or girlfriend.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Latino Commision on Alcohol & Drug Abuse Services of San Mateo County
Board of directorsas of 06/07/2023
Olga Aldana
Wells Fargo Bank
Term: 2019 - 2022
Dee Dee Rodriguez
San Francisco Adult Probation
Term: 2019 - 2022
Dee Dee Rodriguez
San Francisco Adult Probation
Suzie Sandoval
City of Milbrae
Doren Martin
Fund Development
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 08/04/2019GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.