JUMA VENTURES

San Francisco, CA   |  www.juma.org

Mission

Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America.

We are a unique youth-run social enterprise that owns and operates concessions businesses at major sports and entertainment venues with the purpose of providing meaningful employment and workforce development training opportunities to youth from low-income backgrounds. The experience youth receive working at our social enterprise is complemented by Juma's unique and integrated programming that combines financial capability, education, and supportive career services.

Juma...It starts with a job in San Francisco, Oakland, Santa Clara, Seattle, New Orleans, Dallas, Houston, Atlanta and Sacramento.

Ruling year info

1995

Principal Officer

Dr. Marc Spencer

Main address

131 Steuart Street Suite 201

San Francisco, CA 94105 USA

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EIN

94-3203203

NTEE code info

Business, Youth Development (O53)

Youth Development Programs (O50)

Employment Training (J22)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Pathways

Recruited as rising Juniors, Juma’s Pathways program supports low-income youth who strive to become the first in their family to go to college. We provide them integrated and comprehensive services to ensure they graduate from high school, enter post-secondary, and persist towards degree attainment.

1. EARN: For most youth, Juma is a first job experience. Youth work year-round for up to 15 hours per week at Juma's social enterprises, earning on average $1,000 per year. Students receive initial ballpark and professionalism training, and on-going, on-the-job training and supervision from adult staff. Juma serves as a learning laboratory for youth to gain skills, confidence and work experience, laying a foundation for future employment and independent adulthood.

2. LEARN: Each youth is paired with a Youth Development Coordinator who provides personalized, intensive support in defining and achieving financial, educational and personal goals. All students participate in weekly workshops to support them in the college application process, and attend workplace and college tours, visiting a variety of public and private colleges and universities.

3. SAVE: Students complete a combination of online and in-person financial education curriculum and all youth receive support opening fee-free checking accounts, enabling them to direct deposit college savings from their paycheck. Juma opens matched college savings accounts for youth and match, one-to-one, every dollar saved (up to $500), instilling a healthy habit of saving and creating an incentive to accumulate the resources needed to meet higher education goals.

Population(s) Served

Juma’s Youth Connect program supports youth aged 16-24 who have become disconnected from both school and work for the last six months (Opportunity Youth). We provide them career-focused supportive services to help them overcome barriers to employment and provide a launchpad into future career and education pathways.

EARN: Juma’s young adults work in ballparks and arenas across the country selling concessions as they master soft and hard skills, build core competencies in customer service, problem solving, and business operations. Youth are supported by Juma’s Career Coaches, focused on helping them overcome personal barriers to successful employment and mastery of the following skills: growth mindset, logical reasoning, personal accountability, public speaking, teamwork, and leadership.

LEARN: Alongside the job, youth participate in career panels, networking events (JumaLink) and job attainment skills workshops such as resume writing and mock interviews. Through partnerships with local nonprofit organizations and community colleges, youth are also supported to complete their GED or enroll in further education and training.

SAVE: Youth are supported to open fee-free checking accounts to manage their income, set financial goals, and learn about the importance of building a personal budget, saving, and how to build assets.

After utilizing Juma's social enterprise as a training ground, we connect youth to permanent employment that has the potential to move them from low-skill to
middle-skill work, and towards a family sustaining income. Juma's Career Coaches provide youth 1:1 professional development and retention support for 90 days in the new job.

Upon graduation from Juma’s program, young adults are ready to build careers, enrich workplaces, and add value to businesses.

Population(s) Served

Where we work

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Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Juma Ventures strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America.

Our core belief is that the world's greatest social service program is a job. At a job, you learn to show up on time, take personal responsibility, and become a leader. A job is about more than a paycheck. There's dignity in work and research shows that when youth are given the chance to work, they are more likely to graduate from high school and become productive members of society (Institute for Education and Social Policy: 2014).

Juma's “secret weapon" is its social enterprise. Juma owns and operates concessions businesses at major sports and entertainment venues with the purpose of providing meaningful employment and job training opportunities to youth from low-income backgrounds. Our theory of change posits that it is the combination of a powerful first employment experience, much needed income, academic support and savings for college that helps youth aspire towards higher education. Beyond that, aspire to career success and to make long term behavior changes such as developing a strong work ethic and establishing saving habits.

The young people who participate in Juma's program come from communities with the highest rates of poverty and face other challenges including gangs, violence, drug and alcohol availability, lack of safe recreation opportunities. Their circumstances can often produce significant barriers to healthy, independent living, regardless of the individual young person's resiliency and self-determination. Currently, 92% of those we serve are youth of color. We are focused on ensuring that our young people are given the support and opportunities to be competitive for the skilled jobs of the 21st century.

For over 20 years, Juma has worked at the intersection of workforce development, education engagement and financial capability, striving to break the cycle of poverty for low income youth. Our model focuses on three components:

Employment (EARN): Job skills training and part-time employment at Juma's social enterprises provide low income youth with a first opportunity to earn money, develop work skills, and become leaders. Juma serves as a learning laboratory, and lays a foundation for future employment and independent adulthood. Youth are employed year round, working up to 15 hours per week and earn on average $1,000 per year. Students receive initial ballpark and professionalism training, and ongoing job training and supervision from adult staff. High performing youth are promoted into leadership positions for which they receive additional training in staff supervision and management.

College and Career Supportive Services (LEARN): Juma's education and career readiness supportive services help youth finish high school, prepare for and complete college, and develop career goals that will set them on a path for long term employment success.

Financial Capability (SAVE): Juma's financial capability services provide youth with the opportunity to develop lifelong savings habits and money management skills. Youth are supported to open fee-free bank accounts and complete a combination of online and in-person financial literacy workshops. College-bound youth open matched savings accounts that allow them to leverage their earned income. For every dollar saved, Juma provides a 1:1 match, turning $500 into $1,000 that can be used for college expenses.

Founded in 1993 with a single Ben & Jerry's Shop in San Francisco, Juma was the first nonprofit organization in U.S. history to be awarded a corporate business franchise. The initial enterprise was designed to give homeless youth the job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and college and career services. Today, Juma operates 19 social enterprises across nine cities in the United States, and in 2017 will employ over 1000 youth.

Our strong leadership, dedicated staff and committed funding partners have led to numerous awards for its work including the National Youth Employment Coalition's PEPNet Award for promising and effective practices, National Organization of the Year from the Social Enterprise Alliance, and the winner of the Social Impact Exchange's Scaling Business Plan competition.

Juma has a staff of 52, and is guided by a 20‐member Board of Directors. Agency operations are overseen by a Chief Executive Officer and a five-member senior management team (Chief Operating Officer, Chief of Social Enterprise, Chief Development Officer, and Atlanta, Seattle and New Orleans Site Directors). While services are geographically diverse (San Francisco, Oakland, Santa Clara, Seattle, New Orleans, Atlanta, Dallas, Houston and Sacramento), administration is handled from the San Francisco office. As a 501c(3) non-profit organization, Juma Ventures, Inc. has a strong board that includes executives of Fortune 500 companies, heads of national non-profit organizations, and alumni of our own program to oversee management and operations.

Juma's Chief Executive Officer, Dr. Marc Spencer has twenty five years of experience in nonprofit management, specializing in social enterprise, fund and program development, contracts and compliance, public private joint ventures, and performance management. During his ten year tenure as Chief Executive Officer, Juma's social enterprise business portfolio has expanded nationally from 2 to 13. In 2012, the San Francisco Business Times selected Dr. Spencer as the Most Admired Nonprofit CEO of the Bay Area.

Juma has experienced unprecedented growth over the last five years, expanding from 4 cities employing 300 youth to 9 cities employing 1000 youth. With a strategic focus on providing jobs in a youth development framework, our goal is to continue to expand and deepen our impact helping low-income youth graduate from high school and transition into either post-secondary education, as well as supporting disconnected youth to overcome barriers to permanent part-time or full-time work that enables them to earn a sustainable living wage.

Our goal is to align the CSR strategies of major sports franchises, national vending and concessions companies, financial institutions, and other corporate partners toward a common vision: to create thousands of jobs for low-income young people throughout the country.

Financials

JUMA VENTURES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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JUMA VENTURES

Board of directors
as of 4/29/2019
SOURCE: Self-reported by organization
Board co-chair

Scott Garell

Garell Consulting


Board co-chair

Jason Trimiew

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Robin Richards Donohoe Co-Chair

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Kim Vu Senior Vice President; Seattle Market Manager

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James White Board Director & former Chairman and CEO

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Michael Winnick Head of Institutional Sales

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Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes