Sonrisas Dental Health Inc
Sonrisas means SMILES!
Programs and results
What we aim to solve
Sonrisas Dental Health, Inc. (SDH) is a non-profit dental center providing access to high-quality, modern dental care and oral health education to all people in San Mateo County, with a particular focus on access for the most vulnerable in our community. We serve our patients with dignity, respect, and compassion. Our clinics are located in Half Moon Bay and in San Mateo, and we also provide mobile dental care and school-based screenings. SDH strives to create a dental home for all patients through preventive, general, and cosmetic dentistry for patients of all ages, including those with a wide range of special needs.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Access to Care (ATC) Program
Sonrisas' Access to Care Program provides dental care access to low-income San Mateo County residents through our affordable scale fee structure and our acceptance of public (Medi-Cal Dental) insurance.
School Screening Program
Sonrisas screens children at San Mateo County elementary schools with 50% of students or more eligible for free & reduced lunch.
Hospital Dentistry Program
By partnering with hospitals in the county, our pediatric dentists care for children with extensive oral health care needs.
Farmworkers Program
We bring comprehensive oral health treatment to farm and nursery workers directly in the community where they live and work, through our mobile dentistry program.
Special Needs Dentistry Program
Sonrisas is the dental home of 220 patients with special needs. Our San Mateo facility is fully accessible to accommodate those patients.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of students receiving programming through our School Screening Program
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
School Screening Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
2020 includes the following new programs in light of the Covid19 Pandemic: -Virtual classroom oral health education sessions -Drive-Through Screening Program
Percent of visits provided for low-income patients
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Access to Care (ATC) Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of patient visits
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Adults, Seniors
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Sonrisas faced a mandated 11-week clinic closure in Spring 2020 due to the Covid-19 Pandemic. Prior to that time, we were on track to provide 12,000 visits during FY20.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Sonrisas Dental Health seeks to become a dental home for our patients, increasing the oral health status of our community through providing dental screening, dental care, and education to San Mateo County residents. In San Mateo County, where as many as 58,000 residents live below the federal poverty line, access to dental care is quite limited. SDH's goals center on improving access to high-quality dental care for those who struggle to find a dentist who will accept their public insurance, or who offers an affordable scale. We also serve senior citizens and patients with special needs at all ages, who may find mobility challenges to be a significant barrier to oral healthcare access.
What are the organization's key strategies for making this happen?
Sonrisas Dental Health's cornerstone programs (our strategies) include:
Access to Care:
Providing dental care to low-income San Mateo County residents. Sonrisas accepts public (Medi-Cal Dental) insurance and also has an affordable care scale for uninsured patients. 70% of patient visits serve low-income individuals.
School Screening Program:
In FY19, Sonrisas screened 854 students at schools in our community that have 50% or more students eligible for free or reduced lunch. Of those 854 students, 56% had visible decay and 6% needed urgent or emergency dental care. During the Covid-19 Pandemic, SDH rapidly pivoted to tele-dentistry and virtual programming to bolster our ability to serve our community.
Hospital Program:
In partnership with hospitals in the county, our pediatric dentists care for children with extensive oral health repair and rehabilitation needs.
Special Needs:
Sonrisas is the dental home of 220 patients with special needs. Our San Mateo facility is fully accessible to accommodate patients with intellectual, sensory, or physical access needs.
Farmworkers Program:
We bring comprehensive oral health treatment to farm and nursery workers directly in the community where they live and work, through our mobile dentistry program.
What are the organization's capabilities for doing this?
Sonrisas is a fiscally healthy organization that relies on grants and philanthropy to offset the gap between public insurance reimbursement and the cost of providing care. We are poised to grow and to provide care to even more residents in our community, and we will do so with our community's support.
What have they accomplished so far and what's next?
Sonrisas received significant grant funding from each of the hospitals in San Mateo County, along with other grant funding from philanthropic organizations both nationally and in our area. In FY21, we continue to build our funding sources form local corporate and individual donors, so that we can expand the capacity of our clinics and maintain or improve the financial status of our organization. We look forward to providing access to essential health care services to as many San Mateo County residents as possible.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Sonrisas Dental Health Inc
Board of directorsas of 09/22/2022
Mr. Nigel Taverner
Self Employed
Clyde Hinshelwood
IBM
Helen Galligan
Nigel Taverner
Lawrence Cappel
Rick Navarro
Sheryl Young
Steve Stielstra
Dennis Kneeppel, RN, BSN, MPA
Larissa Cutler
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 02/11/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.