Sonrisas Dental Health Inc

Sonrisas means SMILES!

San Mateo, CA   |  www.sonrisasdental.org

Mission

At Sonrisas Dental Health, our mission is to improve the oral health of San Mateo County residents, including those with special access needs who face physical, educational, or financial barriers to care. 70% of our clinic visits serve low-income residents of San Mateo County, and 87% of our new pediatric patients are considered "low income." Sonrisas' staff works to achieve its mission by delivering education, prevention, and restorative dental services to vulnerable populations and by providing leadership and innovation to transform the health care system.

Ruling year info

2001

CEO

Ms. Tracey Fecher

Main address

430 N El Camino Real

San Mateo, CA 94401 USA

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Formerly known as

Coastside Medical Dental Clinics Inc

Sonrisas Community Dental Clinic

EIN

94-3390196

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Sonrisas Dental Health, Inc. (SDH) is a non-profit dental center providing access to high-quality, modern dental care and oral health education to all people in San Mateo County, with a particular focus on access for the most vulnerable in our community. We serve our patients with dignity, respect, and compassion. Our clinics are located in Half Moon Bay and in San Mateo, and we also provide mobile dental care and school-based screenings. SDH strives to create a dental home for all patients through preventive, general, and cosmetic dentistry for patients of all ages, including those with a wide range of special needs.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Access to Care (ATC) Program

Sonrisas' Access to Care Program provides dental care access to low-income San Mateo County residents through our affordable scale fee structure and our acceptance of public (Medi-Cal Dental) insurance.

Population(s) Served
Economically disadvantaged people
Adults

Sonrisas screens children at San Mateo County elementary schools with 50% of students or more eligible for free & reduced lunch.

Population(s) Served
Children and youth
Economically disadvantaged people

By partnering with hospitals in the county, our pediatric dentists care for children with extensive oral health care needs.

Population(s) Served
Infants and toddlers
Economically disadvantaged people

We bring comprehensive oral health treatment to farm and nursery workers directly in the community where they live and work, through our mobile dentistry program.

Population(s) Served
Migrant workers
Economically disadvantaged people

Sonrisas is the dental home of 220 patients with special needs. Our San Mateo facility is fully accessible to accommodate those patients.

Population(s) Served
People with disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of students receiving programming through our School Screening Program

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

School Screening Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2020 includes the following new programs in light of the Covid19 Pandemic: -Virtual classroom oral health education sessions -Drive-Through Screening Program

Percent of visits provided for low-income patients

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Access to Care (ATC) Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults, Seniors

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Sonrisas faced a mandated 11-week clinic closure in Spring 2020 due to the Covid-19 Pandemic. Prior to that time, we were on track to provide 12,000 visits during FY20.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Sonrisas Dental Health seeks to become a dental home for our patients, increasing the oral health status of our community through providing dental screening, dental care, and education to San Mateo County residents. In San Mateo County, where as many as 58,000 residents live below the federal poverty line, access to dental care is quite limited. SDH's goals center on improving access to high-quality dental care for those who struggle to find a dentist who will accept their public insurance, or who offers an affordable scale. We also serve senior citizens and patients with special needs at all ages, who may find mobility challenges to be a significant barrier to oral healthcare access.

Sonrisas Dental Health's cornerstone programs (our strategies) include:

Access to Care:
Providing dental care to low-income San Mateo County residents. Sonrisas accepts public (Medi-Cal Dental) insurance and also has an affordable care scale for uninsured patients. 70% of patient visits serve low-income individuals.

School Screening Program:
In FY19, Sonrisas screened 854 students at schools in our community that have 50% or more students eligible for free or reduced lunch. Of those 854 students, 56% had visible decay and 6% needed urgent or emergency dental care. During the Covid-19 Pandemic, SDH rapidly pivoted to tele-dentistry and virtual programming to bolster our ability to serve our community.

Hospital Program:
In partnership with hospitals in the county, our pediatric dentists care for children with extensive oral health repair and rehabilitation needs.

Special Needs:
Sonrisas is the dental home of 220 patients with special needs. Our San Mateo facility is fully accessible to accommodate patients with intellectual, sensory, or physical access needs.

Farmworkers Program:
We bring comprehensive oral health treatment to farm and nursery workers directly in the community where they live and work, through our mobile dentistry program.

Sonrisas is a fiscally healthy organization that relies on grants and philanthropy to offset the gap between public insurance reimbursement and the cost of providing care. We are poised to grow and to provide care to even more residents in our community, and we will do so with our community's support.

Sonrisas received significant grant funding from each of the hospitals in San Mateo County, along with other grant funding from philanthropic organizations both nationally and in our area. In FY21, we continue to build our funding sources form local corporate and individual donors, so that we can expand the capacity of our clinics and maintain or improve the financial status of our organization. We look forward to providing access to essential health care services to as many San Mateo County residents as possible.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Sonrisas Dental Health Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Sonrisas Dental Health Inc

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Mr. Nigel Taverner

Self Employed

Clyde Hinshelwood

IBM

Helen Galligan

Nigel Taverner

Lawrence Cappel

Rick Navarro

Sheryl Young

Liz Dodge

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/11/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/11/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.