PLATINUM2023

OPEN HEART KITCHEN OF LIVERMORE INCORPORATED

aka Open Heart Kitchen   |   Livermore, CA   |  www.openheartkitchen.org

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Mission

Equitable access to nutritious food today, while building a food secure tomorrow.

Notes from the nonprofit

Open Heart Kitchen began as a single-serving location and has now blossomed into an array of services across three cities: Dublin, Pleasanton, and Livermore. Overall, we have grown into the largest regional hot meal program of its kind and a leader in the fight against hunger in Eastern Alameda County, California. We are grateful to our volunteers and our generous donors for their steadfast commitment to our neighbors in need.

Ruling year info

2002

Executive Director

John Bost

Main address

1141 Catalina Dr Ste 137

Livermore, CA 94550 USA

Show more contact info

EIN

94-3396038

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Food is a basic human need, yet thousands right here in the Tri-Valley start each day not knowing where their next meal will come from. Hunger is impacting our community in greater numbers than ever before and we need your help to make a difference. Poverty is defined as earning $24,600/year or less for a family of four. 110,000 Alameda County residents rely on CalFresh or SNAP to buy their groceries for their families. 1 in 3 Alameda County residents live in or near poverty, 43% of children in Alameda County are eligible for free and reduced-price lunch, and 50% of low-income families in Alameda County spend half their income on housing. The Lucile Packard Foundation for Children's Health reports that 19% of children in Alameda County do not know where their next meal will come from.Over 4,800 children are eligible for free and reduced school lunch in Pleasanton, Dublin, and Livermore.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hot Meal Program

Our Hot Meal Program serves anyone in need. Anyone who is struggling to make ends meet can rely on Open Heart Kitchen for a source of nutrition throughout the week for their families.

Population(s) Served
Economically disadvantaged people
Unemployed people

Our Senior Meal Program addresses the nutritional gap of low-income seniors. We prepare and serve meals Monday through Friday for seniors at four different sites. The meals are served in a congregate setting promoting both social interaction and healthy eating.

Population(s) Served
Seniors

The Street Outreach Program delivers meals directly to unhoused people living in encampments. Breakfast items and a hot meal are delivered Monday through Saturday to about 15 locations throughout the Tri-Valley. Ready-made food is particularly important for homeless and precariously housed individuals who do not have a way to store and/or refrigerate food.

Population(s) Served
Economically disadvantaged people
Adults
Families
Nomadic people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of children reached with a meal each school day

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

195,140 bag lunches in 2018; 186,872 bag lunches in 2017. Number of bag lunches in 2019: 193,464

Number of children served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Open Heart Kitchen serves prepared, nutritious meals free of charge to the hungry people of the Tri-Valley. We will work with Community Partners to meet the basic needs of vulnerable people in our community by empowering them to build better futures.
Open Heart Kitchen serves homeless, senior citizens, families, and mostly the working poor. Meals can be eaten at any of our meal sites or taken to-go. In 2021, we served over 2 million meals in Pleasanton, Dublin, and Livermore. Our Hot Meal program helps our clients move toward self-sufficiency by providing access to nutritionally adequate, prepared meals.

*End hunger by providing nutritious food
*End the cycle of poverty through advocacy and partnerships
*Strengthen organization capacity

We have a dedicated staff that supports the mission through effective leadership, innovative programming, and compassionate service. A large volunteer base donates their time and expertise to Open Heart Kitchen’s program services and fundraising campaigns each year.
We recognize that we must work toward ending hunger, not just alleviating it, through fostering partnerships and promoting healthy people and communities. Open Heart Kitchen works closely with school districts, the Alameda County Community Food Bank, Tri-Valley Anti Poverty Coalition, Feed Tri-Valley, local churches, local food pantries, and the city of Dublin, the city of Livermore, and the city of Pleasanton. We also collaborate with several community service agencies and community gardens to provide produce for our meal programs. About 2,000 pounds of donated fresh, organic produce is used every year.

Open Heart Kitchen is the largest hot meal program of its kind in the Tri-Valley Area feeding the hungry 7 days a week across multiple locations in Pleasanton, Livermore and Dublin.

In recent years, our programs have expanded to additional sites and service hours in order to help more people in need. The hot meal program started with one site in Livermore, and we started serving hot meals in Pleasanton in 2002 and in Dublin in 2007. Open Heart Kitchen started serving hot meals 7 days a week in 2017 and now serves at a total of five sites throughout the three cities. The children's bag lunch program which started in 2003 serving 14,000 bag lunch meals now serves 26 schools and over 195,000 bag lunch meals each year. The senior meal program started in 2005 with one site and three additional sites were added in 2014. Overall we have grown from 3,000 meals served in 1997 to more than 2 million meals served in 2021 to those in need.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

OPEN HEART KITCHEN OF LIVERMORE INCORPORATED
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

OPEN HEART KITCHEN OF LIVERMORE INCORPORATED

Board of directors
as of 06/26/2023
SOURCE: Self-reported by organization
Board co-chair

Michael Haase


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Shaily Nair

Kristina Vannoni

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Justin Gagnon

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Lira Kamat

Shaily Nair

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Janette Pace

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Eric Maxwell

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Carla Moore

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Erick Lovdahl

Alameda County Community Food Bank

Chuck Deckert

Jewel Hunt

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/25/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/25/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.