Sun Street Centers

A. Provide recovery programs through the Men’s Residential Program, Outpatient Recovery Services, and the transitional housing program at Pueblo Del Mar.
B. Provide education and counseling services to clients assigned to the DUI program.
C. Conduct prevention and education activities across the three major regions within Monterey County.

Sun Street Centers provides a variety of recovery and prevention services for Alcohol/Other Drug (AOD) dependencies through its five departments. The strategies to achieve these goals are specific to each program.

DUI Program
Goal A: Provide educational and group process programs 1) that meet or exceed the State of California Department of Alcohol/Drug Programs’ administrative requirements, and 2) that have a positive impact on clients.
Goal B: Maintain a high quality of staff professionalism in delivering program services.

Men's Residential Program
Goal A: Residents will complete all program requirements and graduate within 5 months of their initial admission.
Goal B: Graduates will maintain sobriety and continue to improve their physical and mental health, interpersonal relationships, and work/vocational choices.
Goal C: Current Residents will have a positive and successful growth experience in the program.

Outpatient Recovery Services
Goal A: Clients will complete all program requirements according to their treatment plan guidelines.
Goal B: Improve the sustainability of the program.

Prevention Department

Goal A: Reduce Underage Alcohol Use.
Goal B: Reduce the Rate of Alcohol and Drug-related Crime and Violence.
Goal C: Reduce the Use of Marijuana.
Goal D: Reduce Use of Tobacco and Other Drugs.
Goal E: Establish and strengthen collaboration

Family Recovery Program at Pueblo del Mar
Goal A: Maintain or exceed our client success rate for sustained recovery of 70%.
Goal B: Develop and maintain an evaluation system to assess the short and long term effects of program activities on program clients.

DUI Program
DUI department leadership set high standards for the work to be performed and its impact on the department’s clients. The number of audited deficiencies in the department’s administrative procedures continues to meet or exceed the desired standard. The successful completion rate was high again this year, but failed to meet the new standard of 85%.

Men’s Residential Program
Outcome standards in nearly all Result Areas were met this year and overall Program results were improved over the prior year. Indicators of Residents’ growth and well-being were all attained at a high level, despite many prior obstacles to their success, and Alumni who completed the survey report ongoing healthy and effective lives.

Outpatient Recovery Services
In 2013-14, the Total Number of Clients Served decreased significantly from the prior year, it fell markedly below the five year average, and it reversed the upward trend seen in the four prior years. The rate of Successful Completions failed to reach the 55% target rate again this year, a level attained only once in the last five years. Clients report significant improvements in their physical and mental health status because of the program, but the target satisfaction rate of 90% was not reached.

Prevention
Substantial progress was seen in the number of Life Skills and Gateway Drugs trainings conducted with students throughout the region, and positive outcomes continue to be observed among student participants. Parent trainings were much fewer, although they also showed positive results, as well.

Family Recovery Program at Pueblo del Mar
Overall, staff have effectively engaged the community in providing financial and service support to the program. Resident recruitments yielded nearly full occupancy rates. Residents have consistently accomplished program standards at a high rate, and are very positive about their improved health and interpersonal relationships.

After several years of planning, organizing, and making good progress, most departments achieved a large number of their Purpose-related Goals and outcome targets this year. Exceptions are specified in department reports, and organizational leadership is addressing those shortfalls and other Recommendations from the Evaluations.

DUI Program
A. Consider reviewing educational materials for relevance to clients’ circumstances.
B. Consider analyzing the causes for clients’ violations of the Participation Agreement to determine what, if anything, can be done to reduce the number of Terminations.
C. Re-evaluate the higher completion rate standard in light of past trends and in view of the effects of reinstated clients’ completion rates.
D. Continue implementing quality improvements.

Men's Residential Program
A. Given the national residential program completion rates and the MR Program’s historical trends, consider reducing the desired completion rate for Long-Term Residents from 65% to 60%.

B. Review the desire for an Alumni support program. If it is determined that one is needed, provide sufficient resources, planning and infrastructure for it to be successful. If not, consider deleting the Goal from the Evaluation plan.

Outpatient Recovery Services
A. Continue providing high quality client services felt and reported by the great majority of ORS clients, but work to increase the number of clients who successfully complete the program (Goal A, AR 1). Consider using focus groups (or other input processes) to identify reasons why so many clients go AWOL and, based on the results, develop strategies to reduce those numbers.

B. Consider changing the language for Goal A, AR 2 (Clients’ Physical/Mental Health) to:
“80% of ORS clients will report major improvements in their physical and mental health, outlook on life, relationships with others, and knowledge and skills for maintaining a sober lifestyle.”

C. Continue addressing the department’s overall sustainability (Goal B), to include increasing the number of clients served—particularly those with Private Insurance—and monitoring the reimbursement process to increase revenues. However, consider deleting language from AR 1 referring to an “OD Plan”, as one has not been developed in the last three years and there appears to be no interest in creating one.

Prevention
A. Continue to monitor pre/post testing for LST and GD trainings to assure that testing follows established protocols.
B. Continue to address the shortfall in LST completion rates for parents and students.
C. Replicate the original Marijuana focus groups to assess changes in attitudes and/or behaviors among local youth.

Pueblo del Mar
A. Continue developing staff skills in collecting data and performing data table calculations.