Mary S. Roberts Pet Adoption Center formerly the Riverside Humane Society

Providing Second Chances

aka Mary S. Roberts Pet Adoption Center   |   Riverside, CA   |  https://www.petsadoption.org/

Mission

The Mary S. Roberts Pet Adoption Center strives to eliminate the suffering of homeless cats and dogs by providing humane care for pets in transition, facilitating adoptions to good homes, supporting pet overpopulation education, and supporting sterilization of companion animals.

Ruling year info

1943

Executive Director

Carrie Ridgway

Main address

6165 Industrial Avenue

Riverside, CA 92504 USA

Show more contact info

Formerly known as

Riverside Humane Society Pet Adoption Center

EIN

95-1458062

NTEE code info

Animal Related Activities N.E.C. (D99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Animal Sheltering & Adoptions

During the year ended December 31, 2016, MSRPAC cared for 1,962 animals Our organization increased its transfer rate by 234%, total number of adoptions was 1,943 an increase of 92%. All of the animals at the organization are provided medical care and an environment that includes behavioral training and enrichment programs.

Population(s) Served
Adults

Educating the community and promoting the animals and programs is crucial to helping achieve the vision of finding loving homes for all animals. MSRPAC reaches out to schools and other groups to educate about the importance of responsible pet ownership and the humane treatment of animals. We participate in off-site adoption and awareness events, and provide resources for low-income pet owners.

Population(s) Served
Adults

Using a successful model from a nationally known organization called Humane Alliance, (www.humanealliance.org) we transformed our former facility into a surgical center. Our goal is to alter up to as many as 35 dogs, cats, puppies or kittens per day.

The crisis of pet overpopulation in our community is staggering. Since January 2012, 17,414 pets have been put to death at municipal shelters in Riverside County.* Preventing unplanned and unwanted litters is a large part of the solution and by providing a low-cost, high-quality resource for the community, we can make a difference.

In addition, MSRPAC provides the "Spay-it-Forward" is a campaign focused on combating pet overpopulation in the City of Riverside and neighboring communities through subsidized spay (female) /neuter (male) services. Sorry, but rescue groups and volume clients do not qualify for this program. At this time, pet owners who live in targeted zip codes are eligible for the Spay-it-Forward Campaign.

Population(s) Served
Adults

Mary S. Roberts Pet Adoption Center has approximately 300 active volunteers and 30 active foster families per month. Volunteers and foster families help in the daily care, training, socializing and rehabilitation of animals brought to the center. The volunteer and foster program works with schools, community service programs and the general public to help promote humane education through hands-on animal welfare experience.

Other volunteer programs include pet assisted therapy, thrift store, spay/neuter clinic and humane education.

Population(s) Served
Adults

Our Pet Food Assistance Program, which works primarily with Meals-on-Wheels and offers free pet food for the dogs and cats of elderly or disabled people living in Riverside County.

Mary S. Roberts Pet Adoption Center understands that times can be tough, and our goal is to keep as many pets as possible with their families and out of pet adoption centers and animal shelters. Our Pet Food Assistance Program is also available to anyone who is experiencing financial hardship and might need a little help providing food for their beloved pet(s).

With that in mind, please understand that this program is not set up to supply food permanently and is for temporary assistance only. We can provide food for a 6-month period at which point reapplication is required.

To be eligible for the Pet Food Assistance Program, we also require that recipients adhere to the following guidelines:

You cannot adopt another animal from MSRPAC until approved by MSRPAC staff;
If you bring additional pets into your homes while taking part in the program, we will terminate your privileges to the Pet Food Assistance Program;
If you refuse to spay/neuter your unaltered cats and dogs, we will terminate your privileges to the Pet Food Assistance Program until you show proof of a scheduled appointment date. MSRPAC can help provide you with low-cost spaying/neutering options.

Population(s) Served
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animals euthanized

This metric is no longer tracked.
Totals By Year
Related Program

Animal Sheltering & Adoptions

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Average number of days of shelter stay for animals

This metric is no longer tracked.
Totals By Year
Related Program

Animal Sheltering & Adoptions

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

AVG length of stay for cats and dogs

Average number of animals spayed and neutered per day

This metric is no longer tracked.
Totals By Year
Related Program

Spay/Neuter

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of cats, dogs, puppies and kittens who are altered annually at our high-volume, low-cost spay/neuter clinic.

Number of animals rescued

This metric is no longer tracked.
Totals By Year
Related Program

Animal Sheltering & Adoptions

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Animals transferred from local municipal animal shelters or other rescue organizations.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

MSRPAC promotes responsible pet ownership and pet overpopulation through its education and outreach programs. Additionally, MSRPAC operates a high-volume, low-cost spay/neuter clinic making fixing a pet accessible and affordable.

MSRPAC promotes responsible pet ownership and pet overpopulation through its education and outreach programs. Additionally, MSRPAC operates a high-volume, low-cost spay/neuter clinic making fixing a pet accessible and affordable.

MSRPAC has 38 paid staff, approximately 350 monthly volunteers, and over 30 foster families that help provide care and resources to both animals and the people who care for them. Additionally, we participate in community events to make our resources available to those in need.

MSRPAC has successfully doubled its adoption and transfer rate. No animals are euthanized due to space or time constraints. We would like to improve our dog and cat, observation housing so that more animals can be transferred from local municipals shelters. Additionally, we hope to continue expanding our programs and services for low-income pet care-givers in order to continue to improve the overall health of our community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Surveys for services rendered are collected. Data is analyzed and improvements are made if necessary.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.),

  • What challenges does the organization face when collecting feedback?

Financials

Mary S. Roberts Pet Adoption Center formerly the Riverside Humane Society
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Mary S. Roberts Pet Adoption Center formerly the Riverside Humane Society

Board of directors
as of 07/26/2022
SOURCE: Self-reported by organization
Board co-chair

Duane Roberts

Entrepreneurial Corporation/Owner, Historic Mission Inn


Board co-chair

Mike Gardner

Duane Roberts

Entrepreneurial Group

Wayne Davis

Small Animal Hospital

Mike Gardner

City of Riverside

Joe Tavaglione

Tavaglione Construction

Ellen Weinfurtner

Law Office of Ellen Weinfurnter

Sergio Bohon

Wells Fargo

Ruthan Smith

Riversie Medical Clinic (Retired)

Paige Zellerbach

Zellerbach Dental

Sue Kinsinger

Riverside Medical Clinic (retired)

Jennifer Sniff

County of Riverside

Tina Field-Grande

County of Riverside

Ellie Bennett

Alejandra Herrera

County Office of Education

Barry Hildebrandt

Realtor

Maria Riemer

Attorney

Christopher Moffitt

Attorney

Erin Tavaglione

RUSD

Ron Vervick

Whiteside Manor

Amy Zeta

Attorney

David Bristow

Attorney

Elizabeth Ditfurth

CA Team Leader

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 7/26/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 07/26/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.