Santa Barbara Humane Society for the Prevention of Cruelty to Animals
Serving animals and families in Santa Barbara County
Programs and results
What we aim to solve
Community members need access to affordable veterinary care, dog training, and other resources to help animals in Santa Barbara County.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Dog training classes
Santa Barbara Humane offers affordable training classes for dogs from puppy to adult, addressing a variety of common issues such as shyness, manners, and reactivity. The behavior team is trained and experienced in modern, humane training methods. They are 100% committed to reward-based, positive reinforcement training without the use of choke, shock, or pinch collars. As a result, the bond between owners and their dogs is strengthened as new skills and communication evolve. Financial assistance is always available so behavior support never seems out of reach.
Low-cost, high quality veterinary care
Santa Barbara Humane has two high-quality veterinary clinics - one at the Santa Barbara Campus and one at the Santa Maria Campus. The clinic offers everything from vaccines and microchips to spay/neuter, dentals, flea control, and critical surgeries. In 2021, both Santa Barbara Humane clinics performed a total of 5,598 spay/neuters, 80% of which are for publicly owned animals. The two clinics performed a total of 35,433 medical procedures, all at a low cost to ensure care is accessible to all pet owners. Because prohibitive veterinary costs are a common reason why families relinquish their pets, this program ultimately keeps animals healthy and in their homes.
Shelter & rehoming
As a Socially Conscious Shelter, Santa Barbara Humane addresses the unique needs of each animal that arrives at the shelter. Some need immediate medical attention to address pain and discomfort from prior trauma or neglect. Many have been deprived of love or socialization and require compassionate behavior support to address their fear or reactivity. Whether an animal is surrendered by an owner, brought in as a stray, or transferred in from a partner organization, they get the comprehensive care they need at Santa Barbara Humane before being made available for adoption. In 2021, more than 1,600 animals were placed into loving homes.
Where we work
Awards
Best Place to Adopt a Pet 2022
The Santa Barbara Independent
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Families, Adults
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
These 2018-2020 metrics refer to Santa Barbara Humane Society, pre-merger with Santa Maria Valley Humane Society. The same metrics for SMVHS are: 2020: 160; 2019: 251; 2018: 253.
Number of animal adoptions
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Adults, Economically disadvantaged people
Related Program
Shelter & rehoming
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
These 2018-2020 metrics refer to Santa Barbara Humane Society, pre-merger with Santa Maria Valley Humane Society. The same metrics for SMVHS are: 2020: 647; 2019: 1212; 2018: 1215.
Number of animals who received veterinary care through the clinic
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Families, Economically disadvantaged people
Related Program
Low-cost, high quality veterinary care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
These 2018-2020 metrics refer to Santa Barbara Humane Society, pre-merger with Santa Maria Valley Humane Society. The same metrics for SMVHS are: 2020: 4,553; 2019: 15,340; 2018: 10,878.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
To tackle the problem, Santa Barbara Humane must provide programming to fill the gap, create community awareness about available resources, and develop a sustainable funding model. Through an expansion of affordable and subsidized resources, including veterinary care, dog training, safety net programs, and socially conscious sheltering decisions, we will positively impact owned pets and reduce the number of animals entering our shelters.
What are the organization's key strategies for making this happen?
1. Build a new facility at the Santa Barbara campus to modernize and ready the organization to meet current and future needs.
2. Expand access to affordable veterinary care.
3. Improve the quality of life for animals in our community.
4. Increase philanthropic contributions to invest in increasing programmatic impact.
5. Increase overall awareness and engagement in our mission.
6. Foster a healthy, galvanized team that furthers our mission.
What are the organization's capabilities for doing this?
Santa Barbara Humane's 135+ years of service to the community have created the foundation of resources, expertise, and commitment needed to continue to meet our evolving goals. With new leadership and new hiring priorities across all departments, the organization is a flexible and forward-thinking leader in an increasingly dynamic animal welfare industry.
What have they accomplished so far and what's next?
Our veterinary team provides more than 35,000 medical procedures each year. On average, 1,600 animals are adopted into loving homes each year and more than 600 dogs receive humane training from certified professionals. Though we serve so many, the quality of care is still absolutely paramount. Each animal’s care – whether behavioral or medical or both – is comprehensive, compassionate, and thoughtful. Our team assesses each animal’s unique needs and works diligently to help them remain happy and healthy in a loving home.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Santa Barbara Humane aims to serve the entire Santa Barbara County community, regardless of their resources or backgrounds.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Santa Barbara Humane Society for the Prevention of Cruelty to Animals
Board of directorsas of 11/23/2022
John Corby
Susan Rodriguez
Nicole Wichowski
Chad Prentice
Crystal Knepler
Sofia Lariz
Steve Golis
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
No data
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 11/23/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.