Sycamores

A better life.

aka Hathaway-Sycamores Child and Family Services   |   Pasadena, CA   |  http://www.sycamores.org/

Mission

Sycamores’ mission is: Cultivating hope and resilience to enrich the well-being of children, adults, families and communities. We began with the merger of two agencies: Hathaway Children and Family Services, founded in 1919, and The Sycamores, established in 1902. From 2005 to 2021, the combined agency was known as Hathaway-Sycamores Child and Family Services. We re-branded as “Sycamores” in July 2021.

Ruling year info

1948

President and CEO

Ms. Debra K. Manners

Main address

100 W. Walnut Street Suite 375

Pasadena, CA 91124 USA

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EIN

95-1691005

NTEE code info

Family Services (P40)

Children's and Youth Services (P30)

Group Home, Residential Treatment Facility - Mental Health Related (F33)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Sycamores Programs

Our programs include: Community-Based Mental Health Services which allow youth to remain at home while receiving treatment; Clinic-Based Services which include outpatient individual and group therapy as well as mental health services provided on-site at one of our partner schools, community centers or clinics; Supervised Living Services include around-the-clock care in our Short Term Residential Therapeutic Program ; Intensive Foster Care and Adoption Services are provided to children with complex mental health and emotional needs; Transitional Independent Living Program which assists young adults (ages 18-24) who are at risk for homelessness obtain supportive housing, independent living skills and employment training; a Family Resource Center in Palmdale; and Education Services which are delivered in area school districts for consumers who need support with academics and/or mental health.

Population(s) Served
Young adults
Children and youth
Caregivers
Families

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

Financials

Sycamores
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Sycamores

Board of directors
as of 11/23/2021
SOURCE: Self-reported by organization
Board co-chair

Mr. John Drinker

MDS West/John Drinker Group

Term: 2021 - 2023


Board co-chair

Ms. Sonia Solin

Dignity Health Southern California

Term: 2021 - 2023

Guarav Malhotra

Lucas, Horsfall, Murphy & Pindroh, LLP

John Drinker

MDS West/John Drinker Group

Brad Freer

Capital World Investors

Michael Galper

UCLA

Stan Guo

Conquest

Nick Karapetian

Attorney-Network

Scott Lieberenz

Children's Hospital Los Angeles

Karen Palmersheim

Cigna Legal

Davindra Patel

Kaiser Permanente

Bob Pynoos

UCLA Medical Center

Sonia Solin

Dignity Health

Jan Emamian

Compass Realty

Todd McIntyre

Metrolink

Richard Nordin

USC

Kenneth Yood

Sheppard Mullin

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/20/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data