BAKERSFIELD ARC INC.
Advocacy-Respect-Community
Programs and results
What we aim to solve
The primary challenge is addressing the needs of developmentally disabled adults to achieve a better life. BARC has been providing assistance to developmentally disabled adults since 1949. The great undertaking of BARC has been to find a balance that brings these special individuals closer to achieving independent thinking, acceptance into the community, living a healthy life style, finding employment, receiving the support needed to make meaningful changes in their lives and accomplishing all of this with respect and improving their self-esteem throughout the entire process. One of the greatest challenges is assisting these individuals in maintaining optimum health. The organization has begun to focus much more attention on the life style habits of developmentally disabled adults. The income insecurity has lead to poor life style habits negatively impacting their health outcomes. The move is to reverse these negative outcomes and establish life long good health.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Employment & Training Program for Adults with Developmental Disabilities
Bakersfield ARC is the leading employer for people with developmental disabilities in California's Southern San Joaquin Valley, offering a variety of training areas and paid work experience opportunities. The organization has over 30 contracts with local small and large employers in the community, that provide a springboard for learning and employment. Currently over 150 adults with intellectual and developmental disabilities earn an income as the result of their participation in our individual and customized employment programs. There are another 75 adults with developmental disabilities who participate in our employment training program. In addition, 60 DD youth ages 13 to 17 years will receive career building through participation in our Job Camp program.
Where we work
Accreditations
Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation 2016
Awards
Certificate of Membership for your part in making this chamber of commerce a success. 2014
Kern County Black Chamber of Commerce
Certificate of Participation in the Great America Clean-up. 2014
Keep America Beautiful
SDA is pleased to Recognize BARC Mobile Shredding as a member in good standing, dedicated to increasing employment opportunities for people with disabilities. 2013
SDA - Secure Document Alliance
NAID is proud to Recognize BARC as a member in Good Standing, Dedicated to the Advancement of the Information Destruction Industry by Promoting Education and the Highest Ethical Standards. 2012
NAID - The National Association for Information Destruction, Inc.
Certificate of Special Recognition for outstanding education and invaluable service to the community. 2009
U.S. Congress
Resolution of Commendation for Services to the County of Kern. 2014
California State Legislature
60 Years of Service to Kern County 2009
California State Senate
Certificate of Appreciation for Outstanding contribution to enhance the quality of life in our community. 2006
Greater Bakersfield Chamber of Commerce
Achievement Award in Recognition of Innovative E-waste Program 2004
National Association of Counties
Certificate of Recognition for Dedicated Service to the Citizens of Bakersfield 2015
Mayor Harvey Hall, City of Bakersfield
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of new donors
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Related Program
Employment & Training Program for Adults with Developmental Disabilities
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Number of hours of training
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities
Related Program
Employment & Training Program for Adults with Developmental Disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total number of fields trips
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Average number of service recipients per month
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities
Related Program
Employment & Training Program for Adults with Developmental Disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Total number of guided tours given
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Number of health outcomes improved
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of service recipients who are employed
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Related Program
Employment & Training Program for Adults with Developmental Disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Number of clients satisfied with employment training services
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Related Program
Employment & Training Program for Adults with Developmental Disabilities
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of participants who gain employment
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Related Program
Employment & Training Program for Adults with Developmental Disabilities
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Decreasing
Context Notes
These are I/DD individuals who were able to earn a paycheck.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people trained
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities
Related Program
Employment & Training Program for Adults with Developmental Disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Number of customers reporting satisfaction with program
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Decreasing
Number of clients who report general satisfaction with their services
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Related Program
Employment & Training Program for Adults with Developmental Disabilities
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of clients living independently
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of grants received
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of average Community Employment hours.
This metric is no longer tracked.Totals By Year
Population(s) Served
People with intellectual disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Monthly average of Supportive Employment hours
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Goal #1 – Create a higher quality of life for Intellectual/Developmentally Disabled (I/DD) adults through earned wages.
Goal #2 – Maximize agency revenues and profits leading to positive financial position.
Goal #3 – Improve client and customer satisfaction above 90%.
Goal #4 – Develop improved methods of tracking and monitoring agency performance.
Goal #5 – Enrich the health and well-being of Intellectual/Developmentally Disabled (I/DD) adults through increased health education activities.
What are the organization's key strategies for making this happen?
Goal Strategy #1 – To create a higher quality of life through hands-on client skills training, monthly disaster preparedness drills with adjunct Red Cross trainings, weekly health education, weekly basic remedial education classes, and on-going employment assistance and placement for I/DD adults.
Goal Strategy #2 – To maximize revenues and profits leading to positive financial position through increased individual contracts, improving recycling volumes and attracting more customers.
Goal #3 – To improve customer satisfaction above 90% through client and customer surveys that help identify areas of weakness leading to the implementation of changes to improve greater client and customer satisfaction service levels.
Goal #4 – Develop improved methods of tracking and monitoring agency performance by installing a standardized tracking and performance system for our business and program centers in order to better identify strengths, weaknesses and opportunities to improve delivery levels.
Goal #5 – Institute partnerships with health organizations that can provide the needed health education expertise for the delivery of frequent and regular health activities benefitting our clients.
What are the organization's capabilities for doing this?
Since 1949, the Bakersfield Arc has been an innovator and experienced key leader in meeting the needs of the developmentally disabled adults in Kern County. The organization has gone from serving 13 clients with disabilities to serving over 350 clients with I/DD.
Over the past 72 years BARC has been building an organization with the staff, facilities and equipment that offer real solutions that fit and allow I/DD adults to lead purposeful, independent and enriched lives. The organization has established over six programs for addressing the training, health, education and employment needs of I/DD adults.
BARC over the past 12 years has been building its revenue base through the establishment of business centers. These business centers help the organization derive almost 50% of all revenues through earned sales and services provided directly by the agency's own efforts. This experience level has allowed the agency to double its revenue base and will continue to grow with sound management decisions for increasing customer base and product volume.
BARC realizes that improving operations is a constant management task. This task requires systems reporting for performance management. In this regard BARC has a full accounting department with Controller and CFO along with an Information Technology Department for data reporting and capture. BARC has recently implemented a Performance Measurement and Management Performance Reporting System. This newly developed system over the past 3 years has allowed the organization to capture not just cost data but program actuals for measuring client and customer base information.
In addition, the system has a customer satisfaction component. The system allows for both client and BARC customer satisfaction to be measured through surveys that are conducted annually. It is already in place using surveys along with other data that allow BARC to gauge the satisfaction level up to 100% satisfaction for both clients and public, business, and government customers. The organization continues to reach above 90%.
In the area of health the organization has already shown that it can provide high quality medical, dental and vision care services to our adult disabled participants. The organization has established collaborative health partners who provide low or no cost health services. In 2019 the organization launched the Advancing Wellness Program. This exciting program created the model for tackling DD adults health needs. Our service partners are Dignity Health, Kern County Public Health Department and Pacific Health Education Center. We have seen the impact on lives of adults with developmental disabilities. In April 2019 health education classes were instituted and by August 2019 a historical event occurred with 86 I/DD adults attending a 4-day health retreat. In 2021 BARC will partner with University of Chicago to better institute health prevention education and virtual activities.
What have they accomplished so far and what's next?
Below are nine (8) major accomplishments for the most recent reporting 2019/2020 year.
1. BARC provided the highest quality health education, job skills, support services, and employment and training services to over 200 adults with developmental disabilities during the pandemic.
2. BARC achieved 102% of the target goal in Supportive Employment Individual Program goal of maximizing Client Retention. Also, achieved 106% of Maximize Client Wages goal; target was $12.45 per hour and achieved $13.17 per hour.
3. The nonprofit organization scored a 95% Employer Satisfaction Rating.
4. The nonprofit organization scored a 95% Client Satisfaction Rating.
5. The organization was able to place six (6) developmentally disabled adults (I/DD) into full-time local business employment with 72 I/DD adults participating in direct work experience with local employers.
6. One of the continuing major highlights is Mr. Melvin Hayes (first Kern County I/DD adult to be placed in employment) continues to set a record while working at one of the world's largest ice cream processing plants with the most consecutive working days without missing a single day in all the years of his employment. He holds the company record.
What's next? BARC will focus on the development of a literacy program for adults with developmental disabilities.
This occurred as a direct result of I/DD adults having too much difficulty reading written materials during virtual live activity engagements. Also, the organization will focus greater attention on I/DD youth ages 13 to 17 years for promoting career development. In addition the organization continues to embrace the Health Program and the 2021 year will be an exciting time for introducing new and improved changes with our health professional partners.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
BAKERSFIELD ARC INC.
Board of directorsas of 04/20/2023
Debbie Wise
Owner - Red House Beef
Term: 2023 - 2025
April Anderson
Kern High School District
Term: 2025 - 2023
Jay Rosenlieb
Klein, Denatale, Goldner, Cooper, Rosenlieb & Kimball, LLP
Amanda Azemika
Azemika & Azemika Attorneys At Law
Morgan Clayton
Tel-Tec Security
Dr. Chang Na
Kaiser Permanente
Raj Cheshire
Grimm Family Education Foundation
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 03/26/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.