Volunteer Center South Bay-Harbor-Long Beach
Empathy is the gift that lasts a lifetime
Programs and results
What we aim to solve
Children, youth, and families in our community continue to face food insecurity, education inequity, and lack of resources to maintain their mental and psychical well-being.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Operation Teddy Bear
Operation Teddy Bear® is the Volunteer Center’s volunteer-powered literacy program that provides an educational boost through a kind gift – more than 4,000 schoolbags filled with books, educational materials and wellness tools, along with our signature lesson in kindness, compassion, volunteering and identifying emotions – to the most underserved first-graders in the South Bay, Harbor and Long Beach areas (based on the percentage of students eligible for Free and Reduced Priced Meals at local schools).
Operation Teddy Bear helps the students develop a positive attitude toward learning; teaches them how kindness and volunteering benefits both the individual and the community; uses the experience as encouragement to "pay it forward;” helps them to identify and manage their emotions; and enhances their well-being, social development, health and confidence.
Food For Kids
Food For Kids is the Volunteer Center’s volunteer and donation-driven food pantry that provides bags of non-perishable food and bilingual health-related inserts handouts to low-income students at partner elementary schools in the South Bay and Harbor areas each week.
Volunteers assemble and deliver bags of food - filled with items to make two breakfasts, lunches and dinners - to the local schools on Fridays. The school administration identifies the families with the greatest need each week, and the students take the bags home to share with their families over the weekend.
Court Referral Community Service
The Court Referral Community Service (CRCS) program provides assistance to thousands of clients who are given community service by the courts as an alternative sentence. CRCS staff works with eligible nonprofits in the community to help court volunteers complete their service. They also coordinate participation in the Hospital and Morgue (HAM) Program and Mothers Against Drunk Driving (MADD) Victim Impact Panels to help build awareness and empathy for people with specific offenses. This ensures that court volunteers can maintain their employment, education and other positive influences while completing their community service.
Youth Mental Health
With the arrival of a new President/CEO in 2016, our Board of Directors began a strategic planning process to establish an updated vision for the organization's future. The process included an evaluation of existing programs and an assessment to identify the most critical community need: the mental health crisis facing our youth. Representatives from our community believe that this crisis is the result of excessive screen time and social media addiction, combined with a culture that glorifies perfection. Meanwhile, research shows that empathy and resilience are at an all-time low, in part due to the rise in screen time.
We used the community's input to research and develop a new, all-encompassing program to address these needs. Called "Engaging Hearts and Minds," the program combines three new strategies with updates to our existing programs - all designed to compassionately support community members, so everyone can look up, re-connect, empathize with each other, build resilience, express emotions and practice self-care.
Where we work
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of volunteers
This metric is no longer tracked.Totals By Year
Related Program
Court Referral Community Service
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We will provide the community with..
1. Our core programs like court-referred community service, Food for Kids, and Operation Teddy Bear
2. Information, Resources, and Referrals
3. Community Awareness Campaign
4. Educational Presentations
So Kids & families can have...
1. Over 3,000 meals served on weekends to vulnerable communities
2. Over 4,000 backpacks with education tools and gifts
3. 12,000 - 14,000 volunteers and families engaged each year
So youth & families can have...
1. Awareness of the mental health crisis and knowledge of prevention strategies
2. Ideas for quality interactive activities to encourage socialization and reduce isolation
3. Opportunities to learn about and practice coping skills with an emphasis on healthy sleep habits
4. A safe space to practice identifying feelings and expressing emotions in healthy ways
5. Hands-on practice empathizing with and helping others
6. The confidence to identify youth who may need more mental health support and connect them to resources
What are the organization's key strategies for making this happen?
We will do this Through...
Donor and Grant Funding
Income from Endowment Interest
And Community volunteerism
The community learns the tools to determine where care is needed most and the importance of early intervention and relevant support.
The community is inspired and empowered to put their empathy into action
The community joins together with others to multiply their volunteer impact
The community makes empathy, volunteerism, and kindness consistent practices
The community practices self-care and gain resilience so that they have the capacity to sustain the practice of empathy, volunteerism, and kindness throughout their lives
What are the organization's capabilities for doing this?
The Volunteer Center has been at the heart of helping for 60 years - we have worked alongside community members, foundations, organizations, and elected officials to mobilize quickly where care is needed most. Empathy and resilience are our tools.
What have they accomplished so far and what's next?
We currently engage 14,000 volunteers a year with over 12,000 meals donated and 4,000 teddy bears and resource backpacks distributed to students. We remain committed to increasing our empathy footprint by responding to the most urgent needs of the community, opening hearts, and engaging minds.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Volunteer Center South Bay-Harbor-Long Beach
Board of directorsas of 08/28/2023
Kevin Morrow
Roseanney Liu
Scorpius Media LLC
Dianne Bozler
USC, Retired
Steve Kovary
CPA & Co.
Denise Beggs
Boeing, Retired
Brenda M Williams
Frist Steps Strategic Planning
Lea Ann King
Community Organizer
Paula Cox-Marshall
Tv & Radio Account Executive, Retired
Jean Adelsman
Community Volunteer
Laura Kauls
Certified Public Accountant, Retired
Betty C. Lieu, Esq.
Torrance Unified School District
Connie Robinson
Information Technology
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data