PLATINUM2024

SBCS Corporation

Strengthening Communities

aka SBCS   |   Chula Vista, CA   |  https://www.sbcssandiego.org

Mission

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth and families throughout San Diego County. Our services and supports — based in the strengths of local communities — assist those throughout the region reach their fullest potential, and touch the lives of more than 50,000 each year.

Notes from the nonprofit

Our programs and services have been developed in response to the need in the community. Many of them began through our work with children and youth. Through their eyes, we saw a need in providing domestic violence services through a holistic approach - programs for the whole family, early education therapeutic programs, emergency housing for the entire family - and more.

We touch the lives of more than 50,000 annually and we now have more than 500 on staff - spanning a multitude of comprehensive services. Our staff are stationed throughout San Diego County to be there for families when they need it as well as support other partner agencies like schools, law enforcement and clinics to provide the most effective prevention and intervention services together.

We don't do this alone. We have a strong support network and donors in San Diego County. We are very appreciative for the generous support offered by so many so we can sustain, enhance and grow our programs.

Ruling year info

1972

President and CEO

Kathryn Lembo

Main address

430 F Street

Chula Vista, CA 91910 USA

Show more contact info

Formerly known as

"Our House"

South Bay Community Services

EIN

95-2693142

NTEE code info

Family Services (P40)

Educational Services and Schools - Other (B90)

Hot Line, Crisis Intervention (F40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The health and wealth of our community depend on the well-being and prosperity of all San Diegans; however, 16% of residents - and 1 in 5 children - live in poverty, struggling to provide basic food, shelter, and health services for their families. Through comprehensive and coordinated services and supports for children, youth, and families, such as housing assistance, independent living skills, employment readiness and financial literacy services, mental health counseling, domestic violence and child abuse intervention, juvenile crime prevention, and therapeutic educational programming, we assist all individuals and all communities to reach their fullest potential.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

CHILD WELLBEING: MI ESCUELITA THERAPEUTIC PRESCHOOL

Children who have been exposed to domestic violence are more likely than their peers to experience a wide range of difficulties that affect their development, education, and health. Whether or not children are physically abused, they are affected and often suffer emotional and psychological trauma even from living in homes where violence occurs. They learn that violence is an effective way to resolve conflicts and problems. These children are at greater risk of substance abuse, failure in school, aggressive behavior or depression.
Mi Escuelita is a free, year-round, full-day preschool for students ages 3-5 who have been traumatized by violence. The preschool’s holistic approach supports both child and caregivers to help with behavior and learning opportunities in and away from the classroom.
A longitudinal study conducted by UCSD found that Mi Escuelita students demonstrated lasting improvement, and were performing as well or better than their counter-parts elementary school.

Population(s) Served
Families
Victims and oppressed people
Parents
Caregivers
Children

Healthy development services are free and help families confirm important milestones as their children develop and prepare to start school. Services include parenting classes, behavioral services, and developmental services.

For expectant parents and parents of newborns who are in the military, immigrant/refugees, teens or low-income, First 5 First Steps strengthens child and family relationships by providing support, education, and guidance through in-home visits.

For families who are either involved with Child Welfare Services (CWS) or are at-risk of child abuse and/or neglect, Community Services for Families offers home visitation, in-home parenting and support, and parenting classes.

Population(s) Served

SBCS provides a continuum of services to help youth transitioning from the foster care, juvenile justice and homeless systems overcome barriers to self-sufficiency, including:
TRANSITIONAL HOUSING & RAPID RE-HOUSING, combines safe, stable housing with intensive case management, and education and employment support for system-involved youth.
YOUTH WORKFORCE DEVELOPMENT provides youth with educational supports to finish their high school diploma/GED, postsecondary educational options, bridging between education and career, as well as internships and hands-on work experience.
INDEPENDENT LIVING SKILLS CLASSES prepare youth for self-sufficiency as they transition to adulthood.

Population(s) Served
At-risk youth
Pregnant people
Adolescent parents
Transitioning children

Led by SBCS, Chula Vista and San Diego Promise Neighborhoods bring together cross-sector partners focused on family, education, health, and community to provide children, youth and families with opportunities and supports needed to excel in school, not only enter but complete post-secondary education, find living wage employment, and lead healthy lives.
Based on the “cradle to career” community support model, the San Diego and Chula Vista Promise Neighborhood programs have strengthened these underserved communities. You can read more about Promise Neighborhood programs and outcomes on our website.

Population(s) Served
Families
Ethnic and racial groups
Children and youth
Economically disadvantaged people

One of San Diego’s most vulnerable populations, Lesbian, Gay, Bisexual, Transgender and Questioning (LGBTQ) youth, often suffer because of non-supportive or even hostile environments in their homes, schools, and communities. Located at SBCS’ Trolley Trestle Youth Hub, Our Safe Place (OSP) provides a wide variety of services for youth and their families, including support for alcohol and drug abuse, depression, family relationships, “coming out,” gender identity/transition, sexual health, and safe dating.

Population(s) Served

SBCS’ Youth Prevention and Intervention (YPI) Programs provides prevention, diversion, and intervention support services for at-risk youth and their families through several programs, including:
The SBCS-led Central Achievement Center provides services to help youth on probation remain in compliance with court orders, avoid reoffending, and reach their full potential. The Center provides opportunities for pro-social activities, educational groups, and job readiness. Individual, group, and family therapy is also provided.
The Community Assessment Team works to keep youth in school and out of the Juvenile Justice System by providing early intervention to first-time youth offenders, runaways, youth on Probation, and non-offenders and their families.
Alternatives To Detention is a countywide program coordinated by SBCS providing detention alternatives to low-risk juvenile offenders through cool beds, case advocacy, home confinement, reporting centers, supervision, case management and more.

Population(s) Served
At-risk youth
Adolescents
Families

Many low-income youth do not have the means to participate in after-school activities or formal sports leagues or clubs. Since 2007, SBCS in partnership with Sweetwater Union High School District has provided students with academic enrichment and recreational activities during after-school hours.

SBCS After-School Programs also serve as a platform for linking youth and families to additional resources available at SBCS to help the WHOLE family.

SBCS After-School Program offers:
• Sports
• Cheer
• Dance
• Rock Band
• Robotics
• Science, Technology, Engineering, Arts and Math (STEAM)
• Tutoring
• Community Services
• Leadership Clubs
SBCS After-School partnering schools:
Elementary Schools:
• Stephen Hawking II STEAM Charter
Middle Schools:
• Castle Park Middle School
• Granger Jr. High School
• Hilltop Middle School
• Mar Vista Middle School
• National City Middle School
High Schools:
• Castle Park High School
• Montgomery High School
• Olympian High School
• Southwest High School

Population(s) Served
Adolescents
Families
Economically disadvantaged people

SBCS assists survivors of domestic violence to recover from the trauma they’ve experienced. Individual and group counseling provide a place of healing, and supportive services assist victims to rebuild their lives free from violence and abuse.

FAMILY VIOLENCE RESPONSE TEAM
This 24 hour/7 days per week emergency response unit is the first and only one of its kind in San Diego County’s South Region. SBCS staff accompany police officers on all 911 calls with a child present in the home. SBCS specialists then provide crisis intervention, safety planning and follow-up services for victims and their children.

SBCS provides the following services for families experiencing homelessness.
• Emergency Shelter
• Transitional Housing
• Rental Assistance & Rapid Rehousing Programs
• Affordable Housing

Population(s) Served
Families
Victims of crime and abuse
Economically disadvantaged people
Women

Promotoras are bilingual, trusted and trained residents who serve as an important linkage between SBCS programs and community. Promotoras work within their own neighborhood and are active at local schools and parent centers where they provide information and resources such as access to food assistance, housing assistance, and even free tax preparation.

SBCS facilitates regional Resident Leadership Academies (RLA) which inform and encourage community members to actively engage in the issues that affect them, like public safety, civic engagement, and overall community health and wellbeing. Through RLA, neighbors invest in one another and work together to achieve the change they want to see in their neighborhoods.

Population(s) Served
Children and youth
Families

Our childrens mental health programs offer a comprehensive array of outpatient therapeutic services for both children and adolescents. SBCS also provide mental health prevention and early intervention services for children in low income schools throughout the South Region of San Diego County.

Population(s) Served
Children and youth
Families
LGBTQ people
Children and youth
Families
LGBTQ people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Represents number of individuals who received emergency food distribution.

Number of Responses to Domestic Violence Calls for service

This metric is no longer tracked.
Totals By Year
Related Program

FAMILY WELLNESS: HOUSING & FAMILY VIOLENCE SUPPORT SERVICES

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Domestic Violence Calls are received through SBCS' DV Hotline and Domestic Violence Response Team

Number of preschool - 3rd grade students screened for mental health concerns

This metric is no longer tracked.
Totals By Year
Related Program

BEHAVIORAL HEALTH & WELLNESS: Children's Mental Health

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Dollars refunded to Families through Free Tax Preparation Services

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Combined State and Federal Returns

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

SBCS transforms communities to support the well-being and prosperity of children, youth, and families throughout San Diego County.

SBCS began in 1971 as a drop-in center for at-risk youth. For over 50 years, SBCS has been responding to the ever-changing needs within the San Diego community. Our programs and services have grown out of these needs, and we remain flexible in our approach to be able to meet members of our community, where they are, and provide them with the support and resources that they need to be successful.

Every day, our staff works with children, youth and families to provide the most responsive, trauma-centered and community-driven services throughout San Diego County. With nearly 500 staff stationed throughout the County at schools, police departments, family resource centers and affordable housing locations including our main location in the heart of the City of Chula Vista - SBCS is proud to work collaboratively with our partners, and reach our clients where and when they need us most.

SBCS has grown exponentially over the past 50+ years serving the San Diego Community. We have taken the lead on a number of innovative initiatives spanning education, juvenile justice and child abuse prevention. We have grown from a tiny drop in center to one of the largest non-profit social services organizations in the County. We now employ nearly 500 staff,

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

SBCS Corporation
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

SBCS Corporation

Board of directors
as of 08/06/2024
SOURCE: Self-reported by organization
Board chair

Bill Ostrem

Retired

Term: 2024 - 2026

Maria Guasp

Retired

Kevin O'Neill

KEVIN O'NEILL CONSTRUCTION

Nick Franco

Franco Realty

Maria Mora

Community Member

David Bejarano

Retired

JC Hurtado-Prater

Faith Community

Rachel Gregg

SDSU

Sean Kilkenny

Nolen Communities

Alberto Velasquez

Cox Communications

Hale Richardson

HomeFed

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/21/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 03/21/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.