PLATINUM2023

HELP HEAL VETERANS

Healing the Invisible Wounds of War

aka HELP HEAL VETERANS   |   Winchester, CA   |  http://www.healvets.org/

Mission

Help Heal Veterans' mission is to support the healing and enrich the lives of veterans and military personnel. Healing arts and crafts provide a therapeutic experience for all veterans including those who are hospitalized, in shelters, in convalescent homes and those undergoing therapy for a wide range of physical and mental challenges. The kits, provided free of charge to the veteran, become a part of the patient's treatment plan, giving them a creative outlet along with tangible therapeutic and rehabilitation benefits.
We work to involve the public in meeting this mission through a broad education outreach program, Heal Vets' therapeutic programs and provide a meaningful way for individuals, corporations or other nonprofit organizations to help veterans rebuild their lives.

Ruling year info

1971

Chief Executive Officer

CAPT Joseph S McClain USN, (Ret)

Main address

36585 Penfield Lane

Winchester, CA 92596 USA

Show more contact info

EIN

95-2706737

NTEE code info

Patient Services - Entertainment, Recreation (E86)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2019.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Help Heal Veterans’ mission since 1971 is to help heal veterans and active-duty military around the globe suffering from mental, physical, cognitive, and social disabilities like PTSD, depression, pain, anxiety, TBI using our clinically proven therapeutic art therapy kits upcycled and manufactured at Help Heal Veterans’ USA headquarters.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Therapeutic Arts and Crafts

Craft kits are donated through the generosity of patriotic citizens across the country. They provide a needed creative and therapeutic outlet to occupy the hands and minds of all recipients, many of whom face long months of treatment, recovery and aftercare. The kits help patients overcome monotony, boost their morale, and restore self-confidence in their abilities. From leatherwork to jewelry design, from ceramics to needlecrafts, kits are available for every skill level and interest.
HHV’s craft kits are often a prescribed part of a patient’s treatment. Certain kits help develop dexterity or hand control, while others improve coordination or concentration. Kits that require many hours to complete are suggested to patients in extended care facilities. As they recuperate and go through rehabilitation, they look forward to making progress on their arts and crafts project.

Population(s) Served
Veterans

Help Hospitalized Veterans developed its Craft Care Specialist (CCS) program to make sure that as many patients as possible had the opportunity to integrate arts and crafts into their treatment plans. A Craft Care Specialist (CCS) is a paid employee of HHV who works at a designated facility, such as a state veterans home, military hospital, nursing home, ambulatory care program or storefront community craft center.
The CCS mission is to enhance HHV’s value to veterans and military patients by providing compassionate and comprehensive therapeutic involvement through the creative arts. This is achieved by incorporating HHV arts and crafts into healing and recovery programs.
Having trained professionals working directly with HHV’s clients allows us to reach more veterans, add arts and crafts to their treatment plans, encourage social interaction, and give patients a chance to creatively express themselves.

Population(s) Served
Veterans

The organization is moving forward to provide its products and services to all military and veteran patients, not only in a hospital setting, but within their home or community as well. The trend of the medical industry has changed in recent years because of technology and ever increasing costs of providing healthcare. The commercial and federal medical industry continues to strive to decrease and/or control these rising costs by prescribing more and more treatment plans that involve a home base setting with as little hospitalization as possible. HHV leadership has recognized this change and the PHR program was created to ensure that veterans have the opportunity to experience the therapuetic benefits of arts and crafts kits.

Population(s) Served
Veterans

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Retail Value of Materials Provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Veterans

Related Program

Therapeutic Arts and Crafts

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The retail value (in US $) of arts and crafts manufactured by Heal Vets is established by comparable market retail pricing. The retail value of arts and crafts purchased established by MSRP.

Percent of veterans surveyed said therapeutic craft kits helped relieve their pain with an average 63% drop in pain scale.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans

Related Program

Therapeutic Arts and Crafts

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We recently surveyed veteran and active duty military individuals that use our craft kits in various settings including at home and in/out patient. In total 2,043 veterans responded to the survey.

Percent of veterans surveyed said the therapeutic craft kits helped them have a more positive outlook on life.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans

Related Program

Therapeutic Arts and Crafts

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We recently surveyed veteran and active duty military individuals that use our craft kits in various settings including at home and in/out patient. In total 2,043 veterans responded to the survey.

Percent of veterans surveyed said that therapeutic craft kits helped them improve their relationships with friends and family.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans

Related Program

Therapeutic Arts and Crafts

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We recently surveyed veteran and active duty military individuals that use our craft kits in various settings including at home and in/out patient. In total 2,043 veterans responded to the survey.

Percent of veterans surveyed with a history of PTSD, depression, and anxiety said the therapeutic craft kits helped theim feel better an average of 7 on a scale of 10.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans

Related Program

Therapeutic Arts and Crafts

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We recently surveyed veteran and active duty military individuals that use our craft kits in various settings including at home and in/out patient. In total 2,043 veterans responded to the survey.

Percent of veterans surveyed said the therapeutic craft kits help take their mind off their problems.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans

Related Program

Therapeutic Arts and Crafts

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We recently surveyed veteran and active duty military individuals that use our craft kits in various settings including at home and in/out patient. In total 2,043 veterans responded to the survey.

Percent of veterans surveyed with wounds said the therapeutic craft kits helped their condition.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans

Related Program

Therapeutic Arts and Crafts

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We recently surveyed veteran and active duty military individuals that use our craft kits in various settings including at home and in/out patient. In total 2,043 veterans responded to the survey.

Percent of veterans surveyed with a history of traumatic brain injury said the therapeutic craft kits helped them.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Veterans

Related Program

Therapeutic Arts and Crafts

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We recently surveyed veteran and active duty military individuals that use our craft kits in various settings including at home and in/out patient. In total 2,043 veterans responded to the survey.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

What many veterans need most is support and therapy, not a handout. Help Heal Veterans (Heal Vets) supports our veterans by providing therapeutic arts and crafts kits that help them recover from physical and emotional injuries and conditions. Some of our key goals in meeting our mission include:
• Increase the therapeutic impact of Heal Vets kits on veterans and service members.
• Achieve Leadership in Therapeutic Arts by supporting research and assisting caregivers and clinicians.
• Consistently improve Organizational Excellence.
• Improve the efficiency and effectiveness of the Heal Vets manufacturing process and improve synergy with program requirements to meet the needs of veterans and caregivers.
• Increase caregiver and clinician involvement in the therapeutic kit design process.
• Secure the resources and donor support required to meet the needs of veteran and active duty service members.
• Increase public awareness of the needs of veterans and the positive role of therapeutic craft kits therapy.

Our strategic plan includes detailed timelines and metrics for fulfilling our mission objectives. These include, but are not limited to:
• Increase the therapeutic impact of Heal Vets kits on veterans and service members.
o Grow and expand existing distribution channels including Heal Vets community based craft centers (CBCs), military health care facilities, state veteran homes, homeless shelters and other community partners.
o Develop and deploy clinician and veteran surveys to measure impact of craft kits.
o Add new community based craft clinics in communities with dense veteran populations.
• Achieve Leadership in Therapeutic Arts by supporting research and assisting caregivers and clinicians.
o Refine evidence based case to continually improve kit design and therapeutic tool acquisition to best support veteran and caregiver needs.
o Host a clinician forum to discuss types of activities/kits that are most beneficial in the rehab process and prioritize manufacturing.
• Improve the efficiency and effectiveness of the Heal Vets manufacturing process and improve synergy with program requirements to meet the needs of veterans and caregivers.
o Develop a robust feedback system with clinicians and caregivers to ensure kit design best supports the needs of the clinician, therapist and veteran.
o Design and test new kits in accordance with the needs of veterans and clinicians.

Since its inception, Help Heal Veterans has delivered over 30 million therapeutic arts and crafts and 2700 computer systems free of charge to veteran and active duty military patients. The total value of products and services provided to military and veteran patients is in excess of $565 million.
• We are the only organization in the U.S. that manufactures and delivers tangible products, in the form of therapeutic craft kits, given directly to each individual veteran who requests it.
• Each kit is provided completely free of charge to veterans.
• Our therapeutic craft kits include leather, wood, painting, models, jewelry and others that veterans can choose from based on their individual interests. The result is a finished product they can keep, share or gift to friends and family.
• All veterans are eligible to participate in the program, whether they are active duty, on medical leave or retired. They do not need to be diagnosed with a medical condition or need to be hospitalized to receive the therapeutic craft kits, eliminating the red tape they so often find when trying to receive support.
• We are not government funded and these veterans need support. That is why, for 45 years, we've relied almost exclusively on individual donations. And we value each and every dollar given, working to maximize the amount of crafts delivered for every dollar we receive.

The Heal Vets team works hard every day to put our therapeutic craft kits into the hands of as many veterans and active duty service members in need as possible:
• We offer Community Based Arts and Craft Centers across the country where veterans can come in and choose the kits that interest them and/or participate in groups to work on the crafts in a supportive and social environment.
• We deliver them directly to veterans in community centers, military hospitals, medical centers and homeless shelters through our Craft Care Specialist program, partners and direct to caregivers in facilities.
• We also ship directly to homebound veterans.
• Our organization needs to continue to grow in our ability to reach all veterans, everywhere who need the therapeutic healing of an arts and crafts kit. Heal Vets will continue growing distribution channels, seeking out and engaging the right partners and increasing the awareness of the organization and the therapeutic experiences that are available from Heal Vets.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, Timeliness of information received

Financials

HELP HEAL VETERANS
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Operations

The people, governance practices, and partners that make the organization tick.

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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HELP HEAL VETERANS

Board of directors
as of 11/28/2023
SOURCE: Self-reported by organization
Board chair

John Meagher

No Affiliation

Term: 2020 - 2023

John Meagher

No Affiliation

Nora Egan

No Affiliation

Clint Pearman

Defense and Veterans Brain Injury Center

Keith A Stuessi

General Dynamics Information Technology

Jim Scatena

No Affiliation

Ed Meagher

Vetegic

Chris Balcik

Samsung Electronics America

Julie Teahan

Guidehouse

Ani Matson

Digital Marketing Strategies

Meg Vrabel

Freedom Learning Group

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/28/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity
Male

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/28/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.