PLATINUM2024

San Ysidro Health

Making Lives Better

aka San Ysidro Health   |   San Diego, CA   |  www.syhealth.org

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Mission

The mission of San Ysidro Health is to improve the health and well-being of the communities we serve with access for all. Originally established along the border in 1969, the organization was founded by seven women in search of medical services for their children. Over fifty years later, San Ysidro Health now provides innovative services to more than 161,000+ lives through a vast and integrated network of 50 program sites across San Diego County including: medical and dental clinics, behavioral health centers, HIV centers, WIC nutrition centers, mobile medical units, school-based health centers, chiropractic services, pediatric developmental clinic, teen clinic, senior health center and Program for All Inclusive Care for the Elderly (PACE).

Ruling year info

1973

President & CEO

Mr Kevin Mattson

Main address

1601 Precision Park Lane

San Diego, CA 92173 USA

Show more contact info

EIN

95-2801772

NTEE code info

Community Health Systems (E21)

Human Service Organizations (P20)

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Public health challenges within the lower socio-economic communities served by San Ysidro Health include chronic disease management, including diabetes, cardiovascular disease and high blood pressure. Just these examples present social and economic challenges for the greater San Diego community. The cost of care for unmanaged chronic disease is significant and the impact on our community emergency rooms and hospitals is considerable. San Ysidro Health and the interventions provided through our patient centered medical home (PCMH) health model aim to increase patient compliance and overall health outcomes to reduce that pressure and to create healthier communities.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Primary Medical Services

San Ysidro Health offers an extensive array of primary medical services, including pediatrics, obstetrics and gynecology and senior health services.

Population(s) Served
Adults
Children and youth

San Ysidro Health provides comprehensive pediatric and adult dental programs for patients throughout San Diego County.

Population(s) Served
Children and youth
Adults

San Ysidro Health provides adults with special needs (such as autism, severe medically fragile, developmentally disabled) comprehensive, compassionate dental services through our specialized Adult Special Needs Dental Program.

Population(s) Served
People with disabilities

San Ysidro Health provides children with special needs (health challenges, developmental disabilities, etc) comprehensive dental services through our Pediatric Special Needs dental program.

Population(s) Served
Children and youth
People with disabilities

San Ysidro Health provides comprehensive behavioral health services to individuals and families.

Population(s) Served
Adults

San Ysidro Health provides quality chiropractic care through our clinics.

Population(s) Served
Adults

San Ysidro Health has WIC sites to serve women during and after pregnancy to ensure access to nutritious foods and nutrition education for them and their families.

Population(s) Served
Families
Infants and toddlers

San Ysidro Health provides HIV/AIDS healthcare, education and services through drop in centers, CASA & Our Place, as well as through mobile units and clinics.

Population(s) Served
People with HIV/AIDS

San Ysidro Health created San Diego PACE to provide for our most fragile senior population to allow them to age in place, at home and within their communities by providing day center services and comprehensive specialized health and social services.

Population(s) Served
Seniors
People with diseases and illnesses

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clinic sites

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

50 Health Centers and Program Sites to include our new Certified Community Behavioral Health Clinic, Julian Family Medicine, Hillcrest Women’s Health Institute, and Centralized Processing Pharmacy.

Number of children receiving medical services

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of patient visits

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of San Ysidro Health is to provide our patients with the highest quality, needs assessed, comprehensive health services to create better health outcomes and to reduce health disparities in historically underserved communities. We can accomplish our mission because of our focus on prevention, keeping patients healthy and out of the emergency rooms. We focus on children, ensuring they thrive and are school ready. We support our seniors, allowing them to age in place with dignity in the communities they know.

San Ysidro Health has a dynamic strategic plan that outlines specific benchmarks and objectives to be met throughout the plan's life-cycle. By monitoring and adjusting activities based on the objectives set out in the plan, we are assured our efforts are outcome focused.

San Ysidro Health has a creative and dynamic leadership team committed to ensuring better health outcomes in the communities we serve. Our plans are clearly communicated to the entire organization, helping each team member to understand the critical role they play in meeting our overall objectives. We employ nearly 2,000 dedicated staff operating in state-of-the-art facilities. We promote workforce development, including a family practice residency program, dental practice residency, and actively recruit practitioners committed to working in under served communities.

San Ysidro Health has been locally and nationally recognized for excellence in programming and program outcomes, including regularly being ranked in the first and second UDS quartiles related to high blood pressure management, colorectal cancer screening and tobacco use intervention. San Ysidro Health is committed to ensuring all relevant measures are all ranking in the top quartile and are developing internal structures to assure success.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

San Ysidro Health
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

San Ysidro Health

Board of directors
as of 06/12/2024
SOURCE: Self-reported by organization
Board chair

Mr. Macario Gutierrez

Retired

Mercedes Bernal

Retired

Fred Dorsey, Jr.

Volunteer

Guillermo Gomez, Ph.D.

Educator

Margarita Navarro

South County Economic Development Corp.

Victor Nieto

Research Consultant

Reynaldo Perez

Retired

Gloria Ramirez

Retired

Yolanda Santana

Educator

Tomas Urtasun

Public Relations Consultant

Catalina Valencia

Chief Legal Officer, Advanced Tear Diagnostics

Kusay I. Arabo

Doctor of Optometry

Mark Ostrander

Retired

Jairo Romero, MD

Geriatric Medicine Specialist

Macario Gutierrez

Retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/12/2024
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/12/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.