LIONS SIGHT AND HEARING FOUNDATION OF SOUTHERN CALIFORNIA (LSH)

Restoring the Gifts of Sight & Hearing

aka LSH   |   Long Beach, CA   |  http://www.lshf.org

Mission

It's hard to live a normal life if you can't see or hear. Yet too many people in our communities suffer from impaired hearing or vision, without the means to fix the problem. Often the solution – such as cataract surgery or hearing aids – is fairly straightforward, but impossibly expensive. LSHF steps into that breach. For people who meet our guidelines, LSHF provides critically needed help.

LSHF provides funding for surgery to restore sight or devices to restore hearing for those who lack insurance coverage or otherwise cannot afford it.

Notes from the nonprofit

Through working relationships with sight and hearing providers in FY20-21, LSH Foundation benefited from In-Kind Medical Services valued at $1,871,166. LSH Foundation also benefited by having 950+ volunteers who contributed 10,488 hours of community service in FY20-21.

Ruling year info

1975

Chief Executive Officer

Mr Randy Stein

Main address

3450 East Spring Street Suite 212

Long Beach, CA 90806 USA

Show more contact info

EIN

95-2916098

NTEE code info

Eye Diseases, Blindness and Vision Impairments (G41)

Surgery (G9B)

Diseases of Specific Organs (G40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

LSHF's service area cover 12 Counties in the southern half of California with a population of 22 million constituents of which 1.5 million individuals would qualify by financial and medical needs for sight and hearing assistance. Target audience are those living on 138% and 250% of poverty level ($17,600 to $30,000) as of January 2021. These typically are communities who are too rich for Medi-Cal, but too poor to afford medical coverage on their own or do not qualify service coverage within the normal US healthcare system.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

VISION PROGRAM

LSHF funds critically needed treatment to restore vision, or to prevent further loss of vision, for people in our service area who meet our guidelines. We fund cataract surgery as well as retinal detachment surgery & other procedures. LSHF.org/eye-surgeries-procedures

NOTE:LSHF does not provide funding for eyeglasses or contact lenses.

Service Area Counties:
Los Angeles
Orange
San Diego
Ventura
Imperial
Inyo
Kern
Mono
Riverside
San Luis Obispo
Santa Barbara
San Bernardino

Eligibility:

Residence in LSHF service area.
An eye condition that will benefit from sponsored treatments.
Annual income of $17,600 to $30,000.
No insurance & not eligible for government medical programs or Medicare

Our Process:

Go to LSHF.org/how-to-qualify & download application or call 1-800-647-6638
Complete/submit completed application/supporting documents
LSHF review
Approved applicants referred to medical provider
Procedure scheduled between patient & provider

Population(s) Served
Seniors
Economically disadvantaged people
Older adults

LSHF helps people who meet our guidelines to obtain critically needed hearing aids. If the applicant meets the guidelines, LSHF will fund or share in the cost of providing hearing aids, dispensed through a local hearing aid dispensary. In some cases LSHF may also cover copay costs for those with insurance.

SERVICE AREA
Los Angeles County
Orange County
San Diego County
Ventura County
Imperial County
Inyo County
Kern County
Mono County
Riverside County
San Luis Obispo County
Santa Barbara County
San Bernardino County

Eligibility:
Live in LSHF service area.
Hearing loss helped by hearing aids.
Annual income - $17,600 to $30,000.
No insurance or under insured

Our Process:
Go to LSHF.org/how-to-qualify & download application or call 1-800-647-6638
Complete/submit completed application and supporting documents.
LSHF review.
Approved applicants referred to a dispenser.
Appointment scheduled between patient & dispenser.

Population(s) Served
Economically disadvantaged people
Seniors

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of eligible clients who report having access to an adequate array of services and supports

This metric is no longer tracked.
Totals By Year
Population(s) Served

Ethnic and racial groups, Health, Social and economic status, Veterans, Unemployed people

Related Program

VISION PROGRAM

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

"Number of eligible recipients of our services for vision and hearing improvement"

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

VISION PROGRAM

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors, People with hearing impairments, People with vision impairments

Related Program

Hearing Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

LSHF's programs focus is on restoring sight and/or hearing within our service area. This would be accomplished through covered sight procedures and the arranging for the dispensing of new digital hearing aids.
Core focuses:
1. Increased marketing and education outreach efforts to communities of need;
2. Recruit additional service providers in our catchment area;
3. Enlisting the efforts of stakeholders and agencies that serve the same target audiences;
4. Raise public awareness in our service area as to LSHF services;
5. Increased the donor base to be able to help cover program costs.

1. Develop a robust outreach initiative directly, as well as through advocate stakeholder agencies.
2. Continue to build one to one marketing through online and offline channels

LSHF's programs focus is on restoring sight and/or hearing within our service area. This would be accomplished through covered sight procedures and the arranging for the dispensing of new digital hearing aids.
Core focuses:
1. Increased marketing and education outreach efforts to communities of need goal will be met through website, advertising online for prospective clients
4. Raise public awareness in our service area as to LSHF services by our community outreach attending relevant community events and building relationship with stakeholders and agencies that serve the same target audiences.
5. Increase donor base through weekly emails, new content promoted through social media platforms.

LSHF has assisted over 420 recipients. The creation of an Advancement Team to further stakeholder outreach and fundraising efforts would help us to expand the number of recipients each year.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback

Financials

LIONS SIGHT AND HEARING FOUNDATION OF SOUTHERN CALIFORNIA (LSH)
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

LIONS SIGHT AND HEARING FOUNDATION OF SOUTHERN CALIFORNIA (LSH)

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Mr Kirk Davis

El Capitan Theater & Office Complex

Term: 2021 - 2020

Gilbert Z Mares

Wealth Planning

Scott M Quinlan

Social Worker

Kirk Davis

Moonco Improvements

Nancy Hayakawa

Retired R.N.

Deborah J Braun

Exceptional Solutions

Helen B Quintanilla

Retired

Debra Blalock

Social Worker

Ken Blackwood

Real Estate

Randy McMillan

Retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/2/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 10/01/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.