PLATINUM2024

Interface Children & Family Services aka Interface

Strengthening children, families, individuals, and communities to be safe, healthy and thriving through comprehensive social services.

aka Interface Children & Family Services   |   Camarillo, CA   |  http://www.icfs.org

Mission

Established in 1973, Interface Children & Family Services is the region's most comprehensive nonprofit social services agency providing tens of thousands of local and 250,000 statewide clients annually with direct, responsive, wrap-around services to address the complex needs of client and community. As a critical safety net for children and families, we provide 30 distinct programs across six major program areas including mental health & trauma treatment, domestic violence & child abuse prevention, human trafficking prevention & intervention, youth crisis & homeless services, justice services, and 211 information and assistance.

Ruling year info

1975

Executive Director

Mr. Erik Sternad

Main address

4001 Mission Oaks Blvd. Suite I

Camarillo, CA 93012 USA

Show more contact info

EIN

95-2944459

NTEE code info

Hot Line, Crisis Intervention (F40)

Other Youth Development N.E.C. (O99)

Family Violence Shelters and Services (P43)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

• Reduced population disparities in health and social conditions • Updated and accurate data of population health, functions, and needs • Increased service quality and ability to meet people1s needs • Increased community safety • Improved population health • Improved public perception around trauma, violence, mental illness, reentry, and homelessness • Increased competence, health, and engagement in Ventura County social service and healthcare professionals • Improved systems of care

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Domestic Violence & Child Abuse Prevention

Interface’s Family Violence Intervention Services department provides comprehensive family violence programming that aims to prevent, interrupt and end the cycle of violence within family systems.

Our multi-faceted approach allows us to address the complex issues of family violence, which can include child abuse, dating violence, and domestic violence, by providing safe and supportive services to victims while simultaneously encouraging abuser accountability and preventing the future perpetration of family violence.

Crisis Response
24/7 assistance including: crisis counseling, safety planning, referrals, linkage to safe shelter, restraining orders and immediate in-person response to calls from law enforcement and medical providers.

Support Groups
Safe and supportive weekly groups for women who have been impacted by domestic violence.

Safe Haven Emergency Shelter
A 30-day, confidential shelter for victims fleeing domestic violence. Services offered include: safe shelter, food, clothing, case management, counseling, legal and social service advocacy and other supports tailored to each person’s individual needs. Safe Haven is a pet friendly shelter.

Safe Journey Transitional Shelter
Safe, longer-term shelter which includes case management, counseling and additional services to support each participant through their healing process. The program promotes safety, personal growth and self-sufficiency.

Child Sexual Abuse Prevention “My Body Belongs to Me”
A personal safety/child abuse prevention program, My Body Belongs to Me, is for children from preschool through 6th grade and their families. The program works to educate and empower children in a non-threatening way, so that they may be better equipped to avoid abuse

Shifting Boundaries
Shifting Boundaries is an evidence-based program designed to reduce teen dating violence and sexual harassment among middle school students.

Teen Dating Violence Prevention
The Teen Dating Violence Prevention Program provides school-based prevention programming to high school students throughout Ventura County.

Coaching Boys Into Men (Coming Soon!)
Coaching Boys into Men is an evidence-based prevention program that supports and motivates local high school athletic coaches to teach their young male athletes healthy relationship skills.

Community Awareness & Outreach
Community awareness and outreach are provided through presentations, informational booths, and resources free of charge on topics related to family violence prevention. Our outreach staff and volunteers speak at schools/universities, faith centers, places of employment, medical facilities, law enforcement agencies, health fairs, and community events.


For more information about any of these services or to reach a domestic violence advocate, call 1-800-636-6738.

Population(s) Served
Adults

Children, youth and adults can have mental health problems that interfere with the way they think, feel and act. Like physical health, mental health is important at every stage of life. Interface provides comprehensive mental health services in family-friendly locations throughout Ventura County. Our service providers include licensed therapists, marriage family therapist interns, associate social workers and masters-level student trainees. Each therapist has participated in comprehensive training and receives on-going supervision to develop expertise in working with the mental health of children, youth and families affected by family violence, child abuse and neglect, sexual abuse, victims of crime, and trauma, as well as children who are experiencing difficulties succeeding in family, school or peer settings.

Accessing Services

Mental health services are offered in schools, First 5 Neighborhoods for Learning, client homes, Interface Family Resource Centers and Interface community service sites. Referrals can be made by calling our Mental Health Intake Department at (805) 485-6114, ext. 662. Most services are offered at no charge to the client. We accept Ventura County Medi-Cal and California Victims of Crime insurance. Interface also provides services that are approved by Ventura County Probation Agency-Juvenile and Adult Services. Each client is matched with the most appropriate, available service for their needs based on an over-the-phone screening process.

Standard of Practice

Training and supervision are provided to therapists in proven individual, family and group therapies. Comprehensive assessments with the child, youth and primary caregiver are completed in the individual’s native tongue and at the pace most comfortable for the child, youth and family. If possible, we take into consideration issues of acculturation, literacy, cultural norms and the development of trust. Assessments create the foundation for child, youth and family involvement in treatment planning. Treatment plans are living documents, reviewed and updated as treatment goals are met.

Internships/Traineeships

Interface Children & Family Services is a recommended site for Master’s student traineeship placements, as well as an organization recommended for employment to individuals in various stages of their careers as therapists. Clinical Supervisors are members of CAMFT or NASW with a variety of experience leading to well-developed clinical skills. Each supervisor complies with the California Board of Behavioral Science requirements to approve hours towards licensure.

Population(s) Served

Youth Specialists are available day and evening to work with runaway, homeless and couch surfing youth, ages 12-17 in schools, Interface offices, police departments or mutually agreed upon locations. Youth Crisis Staff provide assistance in the following areas:
• Crisis Intervention
• Case Management and After Care
• Family Mediation
• Emancipation Information
• Life Skills and Youth Development Activities
• Shelter Assessment

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Youth Crisis Outreach Shelter

Interface shelter services are available to youth ages 12-17 who are homeless, have been kicked out, runaway from home or are thinking about running away. Youth may stay one night to a maximum of 21 days, with the goal of family reunification or an exit to safe and stable housing. Youth must agree to shelter services and successfully complete a comprehensive assessment with youth staff.

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Juvenile Probation Early Intervention Services

Staff offers early intervention services and Diversion classes to youth referred by Ventura County Probation Agency. The program targets youth that have received first time and/or low level citations. Youth and families referred by early intervention services may receive family mediation, case management, counseling and linkage to community supports. Diversion Classes include violence prevention, graffiti prevention, substance abuse and petty theft.

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Oxnard Family Resource Center - Drop In Center

The Drop In Center serves runaway and homeless youth ages 12-17. The center is a safe place where youth can access essential resources and services. Services include basic necessities such as food, clothing, personal care items and access to phone, computers and email. Support services are also provided at the Drop In Center. The services address a variety of needs including access to shelter, housing referrals, mental health services, and education and life skills workshops.

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Youth Development Activities

Interface's Youth Crisis Outreach Program also provides youth development activities, recreational activities and educational workshops throughout the year. Youth activities are offered at Interface locations in Oxnard and Santa Paula.

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Youth Council

Interface provides youth with an opportunity to learn valuable community engagement and leadership skills through our Youth Councils in Oxnard and Santa Paula. Through a collaborative effort to mentor these youth, Youth Crisis staff and volunteers meet weekly with the members to foster their leadership skills as individuals and a group.

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For Parents

Coping with adolescent problems can be very stressful. Interface has trained Youth Specialists who can provide you with insightful information and referrals to support programs provided by Interface and community organizations. Please contact our Youth Crisis Line for further information and assistance.

Triple P - Positive Parenting Program

Triple P helps build positive behaviors in children, confidence in parents, and community support for families. This program offers strategies to help parents build positive relationships with their children, respond to misbehavior with confidence and practice self care.

For more information on Triple P services, please contact 805-485-6114, Ext. 662

Population(s) Served

about-us-temp


What is 2-1-1 Ventura County?

2-1-1 Ventura County, a program of Interface Children & Family Services, is the comprehensive information and referral service for Ventura County, connecting over 20,000 Ventura County callers each year with information about health and human services available to them. The 2-1-1 Ventura County phone service is available 24 hours a day, 7 days a week in 150 languages through phone interpretation services. Launched on February 11, 2005, 2-1-1 Ventura County was the first active 2-1-1 in the state of California.

2-1-1 also provides incident specific information in coordination with local emergency services during times of disaster, including road closures and shelters.

For more information about 2-1-1 services, check out the 2-1-1 FAQ page.

Thank You to 2-1-1 Ventura’s Supporters

2-1-1 Ventura County is available thanks to support from: First 5 Ventura County, County of Ventura, United Way Ventura County, and the Cities of Camarillo, Ventura, Oxnard, Simi Valley, Port Hueneme, Moorpark, Ojai, Thousand Oaks, Santa Paula, and Fillmore.

UnitedWay_VCOFirst5_VCOCounty_of_Ventura










Interface 2-1-1 Services

Interface_logoIn addition to operating the 2-1-1 Ventura County program, Interface 2-1-1 provides 2-1-1 Call Center services to eighteen additional 2-1-1 county services around the state.

Population(s) Served

H.E.A.R.T
Helping to Educate, Address & Respond to Trafficking. We work to prevent and heal the effects of abuse, neglect, and abandonment of children, domestic violence, family conflict, teenage crisis, and many similar issues.

Crisis Response
Immediate, in-person response is available when requested by law enforcement or medical providers, to emotionally support adult survivors of sex and/or labor trafficking (both U.S. born and foreign nationals).

Community-Based Advocacy
In-person support and advocacy to help each survivor establish safety, work towards healing from their trauma and achieving self-sufficiency.

Emergency Shelter
A trauma-informed, and confidential shelter for adult survivors of trafficking.

Training and Outreach
Training and technical assistance is available for medical professionals, law enforcement, hospitality providers, and other community agencies.

Population(s) Served

The Ventura County Project to Support Reentry
Interface Reentry Services are provided to Probation-referred adult clients county-wide. This program is the first Pay for Success project in Ventura and is one of three Pay for Success projects supported by the California Board of State and Community Corrections. This project is designed with the objectives of promoting family stability and economic opportunity for those on formal probation while improving public safety and reducing recidivism.

The CORE Connection Partnership
TThe Core Connection Partnership is a collaborative of community-based agencies with the shared goal of providing necessary and appropriate services to the AB109 population in Ventura County. The mission of the Core Connection Partnership is to remove barriers, increase awareness, and provide community supports for individuals who have been incarcerated in order to promote successful reintegration and reduce recidivism.

LIFT (Lead. Inspire. Focus. Transform.)
The Youth LIFT Partnership program is aimed at diverting youth from initial or subsequent contact with the juvenile justice system using approaches that are evidence-based, culturally relevant, trauma-informed, and developmentally appropriate. This program will be used to target underserved communities in the Oxnard area in partnership with the Oxnard Police Department. The goal of the project is to provide diversion and alternative-sanction programs, offer mentoring, mental health services and case management to support linkage to community resources, academic- and vocational-education services, and behavioral health services.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of contacts provided by Interface

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Capabilities:
• Develop our internal capacity, skills, and infrastructure.
• Integrate equity values and community voice.
• Establish leadership roles within our region.

Services:
• Evolve programs & services to align with the needs of the community.
• Sustain evidence-based, culturally appropriate, and accessible models of care.
• Partner with other CBOs to advocate for system improvements and increased funding for community-based
service delivery.

Impact:
• Demonstrate improved outcomes for individuals, children, and families.
• Expand collaboration, growth, and sustainability across social services systems.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

Financials

Interface Children & Family Services aka Interface
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Operations

The people, governance practices, and partners that make the organization tick.

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Interface Children & Family Services aka Interface

Board of directors
as of 05/15/2024
SOURCE: Self-reported by organization
Board chair

Mr. Peter Gould

Senior Vice President – Abbot Downing

Carol Lamb

Santa Paula School District Superintendent, Retired

Patti McCourt

Retired – Juvenile Court Attorney

James D. Power IV

Managing Director – Power Family Enterprises

Asha Ramdas

Commercialization, Program and Portfolio Management, Vice President, Amgen

Felix Wang

General Manager – Best Western Thousand Oaks Inn

Kevin Rex

Wealth Advisor/Partner - Morton Capital

Joni Bhutra

Medical Director – Pediatric Diagnostic Center

Peter Ratcliffe

Retired- Chief Executive Officer of Princess Cruises

Mike Soules

President – Corwin Press

Lisa West

Retired Attorney

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/15/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data