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Home Start Incorporated

Strengthening Families Protects Children

aka Home Start   |   San Diego, CA   |  www.home-start.org

Mission

Founded in 1972, Home Start, Inc. is a 501 (c) (3) non-profit agency that provides services to children living in poverty who require immediate, comprehensive solutions to ensure their safety and healthy development. Guided by our mission to assure the safety and resiliency of children by strengthening families and their communities, Home Start serves those individuals and families most in need in San Diego County. To effectively prevent and treat child abuse, we address the conditions that put children in risky or abusive situations such as poverty, unsafe neighborhoods, lack of affordable housing and unemployment -- while addressing individual self-sufficiency and emotional needs.

Ruling year info

1977

Chief Executive Officer

Ms. Laura A. Tancredi-Baese

Main address

5005 Texas Street Suite #203

San Diego, CA 92108 USA

Show more contact info

EIN

95-3138268

NTEE code info

Children's and Youth Services (P30)

Temporary Shelter For the Homeless (L41)

Other Mental Health, Crisis Intervention N.E.C. (F99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Statistics on child abuse and neglect are difficult to comprehend. Nationally, according to the 2015 U.S. Administration for Children & Families, Child Maltreatment report, nearly 700,000 children are abused each year. In 2015 alone, 1,670 children died in the U.S. from abuse and neglect. Closer to home, there were 5,258 substantiated cases of neglect and abuse in 2014, according to the 2015 San Diego Report Card of Children and families. Additionally, the same San Diego County report card states that: • 15.5% of San Diego County families with children under the age of 18 lived in poverty in 2014. • An estimated 30,000 children ages 0-17 were uninsured in 2014. • 22% of San Diego households experience food insecurity. Fortunately, for more than 48 years, Home Start staff have been on the front lines in the battle to protect precious children from abuse/neglect by addressing these and other barriers that can prevent families from thriving.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Therapeutic Services

With sensitivity to the needs of each individual, child, and family we serve, our professional counselors offer therapeutic services to promote healing, personal growth, healthy interpersonal relationships, and positive life transitions. Our Behavioral Health Services include: Parent-Child Interaction Therapy*, Play Therapy, Psychological Testing, Trauma Treatment for Victims of Crime , and Trauma Focused Cognitive Behavioral Therapy. *Nationally recognized Evidence-Based Best Practice Model.

Population(s) Served
Economically disadvantaged people
Children and youth

Home Start’s Communities in Action Program (CinA) helps families move toward safety, empowerment and connection by providing tools and increasing options for self-determination, financial independence, and healthy choices.

We offer families a hand up through support services designed to help move individuals and families towards self-sufficiency. Services are tailored to the client’s specific needs and each client is treated as a partner in the creation of their individualized service plans.

Communities in Action’s continuum of care includes:
-Referrals to Community Resources & Benefits Application Assistance
-Stabilization supports (such as clothing, emergency food, emergency utility assistance and hygiene packs) to assist those experiencing a crisis or who are vulnerable to an imminent crisis situation
-Workforce Development support (resume building; interviewing skills; job search assistance; guidance on obtaining promotions)
-Financial Skills Classes
-Access to Free Tax Assistance to benefit from the Earned Income Tax Credit (EITC) and Child Tax Credit
Education and cognitive development services with an inter-generational approach to foster life-enhancing growth for families.
-Resident Leadership Academy: A program to develop leadership skills and engage community residents

Population(s) Served
Economically disadvantaged people

The Maternity Housing Program provides 18-24 year old pregnant and/or parenting women who are homeless or at risk of becoming homeless secure and supportive housing with intensive case management services. The program helps the women develop the skills necessary to live independently while providing a safe and stable home for themselves and their dependent children. In Fiscal Year 2019, 63 homeless young women and their 92 homeless children received housing and supportive services.

Population(s) Served
Homeless people
Children and youth

The goal of CSF is to promote child safety, child well being and stable living environments for children. Components include: home-based Parent Education and Case Management Services, linking families with community resources, Parent Education Classes, and Parent Partners- a peer support program for parents involved with Child Welfare Services.
Priority is given to families who are currently involved with Child Welfare Services. CSF services are free of charge and are offered in several regions of the County by Home Start and partner agencies. Statistics from FY 2021: 568 families received in home parenting education and case management services

Population(s) Served
Economically disadvantaged people

Our First 5 First Steps program provides in-home parent education to pregnant women and their families. Highly trained Family Support staff provide services to teens, military families (including active duty and veterans), refugee and immigrant families and low-income families. Using the Healthy Families America (HFA) and Parents as Teachers (PAT) models, we provide intensive long-term services from pregnancy through the child’s third birthday.

Population(s) Served
Economically disadvantaged people
Immigrants and migrants

Home Start offers free tax prep for qualifying individuals and families.
Did you have less than $54,000 in Gross income last year? Do you have children? If so, you may be eligible for the Earned Income Tax Credit (EITC) and could receive up to $6,269! Did you file an extension this year? Contact us today for free tax prep. We can also help you file back taxes, even if it has been multiple years since you have filed. Let us help you sort through all of your paperwork.

Population(s) Served
Economically disadvantaged people

Where we work

Awards

Named as one of Top Workplaces in San Diego, ranked #18 2013

San Diego Union Tribune

Named as one of the Top Nonprofit Agencies, ranked #49 2016

San Diego Business Journal

Named as one of the Top Nonprofit Agencies, ranked #34 2012

San Diego Business Journal

Named as one of the Top Nonprofit Agencies, ranked #37 2015

San Diego Business Journal

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Home Start's goals are centered on removing barriers that could prevent a family from thriving. Then every child in San Diego will have the chance to live in a safe, nurturing home and the cycle of poverty and child abuse will end.
Specific goals include ensuring that the clients we serve:
- Obtain and secure employment and “upward" employment
- Obtain and secure safe shelter for themselves and their children
- Are equipped to become safe, nurturing parents if they have an active case with Child Welfare Services
- Receive treatment and healing through mental health services
- Receive parenting education for their children's well being
- Establish and maintain access to health care
- Have ongoing access to nutritious food
- Get the tax refunds they need to help make basic ends meet

Home Start achieves our goals through the delivery of integrated, culturally appropriate, linguistically responsive, trauma-informed services structured to empower participants towards self-sufficiency. These services can eliminate poverty on an individual and community level. Our more than 80 program staff work tirelessly with our clients to achieve our goals through a variety of methods and settings.
- Case Managers in our Communities in Action program meet with clients in a one-on-one setting in our office to assist them with finding employment, building a resume, applying for positions, , emergency food and clothing, financial skills classes, and benefits application assistance.
- Home Visiting Staff in our First Five First Steps Program spend up to three years meeting regularly in the home of at-risk families with parents to complete evidence-based parenting-education training modules.
- Home Visiting Staff in our Community Services for Families also provide in-home visitation sessions with parents involved with Child Welfare Services to complete evidence-based parenting-education training modules.
- Staff in our Maternity Housing Program for homeless young mothers and their children work alongside each mother to come up with an Independent Transitional Living Plan, which includes goals for achieving long-term self-sufficiency. They also provide young mothers with a variety of wrap-around supportive services including assistance with securing employment, finding child care, school enrollment, professional certification enrollment, mental health counseling, budgeting, empowerment groups, and more.
- Our professional mental health counselors offer evidence-based therapeutic services to promote healing, personal growth, healthy interpersonal relationship and positive life transitions.

Working in San Diego since 1972, Home Start provides strengths-based, collaborative services to children and families living in poverty to ensure their safety and reduce child abuse and neglect. We have extensive experience, established community connections, and numerous collaborations in place. Home Start programs offer a community “safety net," utilizing evidence-based, participant-centered services offering support and healing during times of great challenge.

These programs include:
- Community Services for Families (CSF) promotes child safety, child well-being and stable living environments for children. Program includes home based parent education and case management services, linking families with community resources and a peer support program for parents involved with Child Welfare Services. We began operating this program in 2004.
- Communities in Action helps families move toward safety, empowerment and connection by providing tools and increasing options for self-determination, financial independence, and healthy choices. We offer families a hand up through support services designed to help move individuals and families towards self-sufficiency. Services are tailored to the client's specific needs and each client is treated as a partner in the creation of their individualized service plans.
- First 5 First Steps is a home-based parent education for pregnant women and their families that we have been operating since 2006. Our Family Support Workers provide services to teens, military families (including active duty and veterans) immigrants and low-income women. Using the Healthy Families America (HFA), and Parents as Teachers (PAT) models, intensive long-term services from pregnancy through the child's third birthday are offered.
- Our Maternity Housing Program (MHP), opened in 2009, provides homeless women ages 18-24 who are pregnant or parenting with housing and supportive services. This program provides them with the tools they need to become self-sufficient and develop healthy relationships with their children.
- Mental Health Programs consists of our HSI Counseling Center where our professional counselors offer therapeutic services to promote healing, personal growth, healthy interpersonal relationship and positive life transitions. Parent-Child Interaction Therapy (PCIT) is an evidence-based best practice model where through an earpiece, specially trained therapists coach parents as they interact with their children. They learn relationship enhancing skills and parenting techniques for improving their child's behavior. Child Abuse Treatment Program (CHAT) provides therapy to youth 17 years of age and younger who have been victims of abuse. Crime Victims Counseling Service (VOC) provides adults, youth and families with long-term trauma treatment.

Overview of Home Start Services - Fiscal Year 18-19

Total number of clients served by Home Start across all programs 14,892

• 6,710 Individuals received services (including case management, emergency assistance, therapy, application assistance, tax preparation, parenting education)
• 8,182 Individuals received outreach and information through outreach activities

Benefits Enrollment (CalFresh)

• Approximately 2,200 individuals received outreach and education regarding CalFresh
• 981 individuals renewals and new enrollments were completed

Behavioral Health Programs

• 207 children received therapy
• 182 calls received to the Intake Line

Community Services fo Families (CSF)

• 447 families received in home parenting education and case management services
• 37 families received Parent Partner Services
• 74 families received services of a Family Support Clinician
• 26 families received Visit Coaching Services
• 75 parents completed parenting education classes
• 102 families received Victims Services Case Management
• 75 parents graduated from parent education completing a full education cycle

Communities in Action (Central)
• 827 received comprehensive assessment services
• 762 received stabilization supports
• 488 received referrals to supports
• 149 received basic needs assistance
• 111 received individual financial coaching
• 63 received matched savings services
• 109 received back tax assistance
• 108 attended Education and Cognitive Development workshops
• 84 attended Financial Skills workshops
• 24 attended Domestic Violence Prevention workshops

Earned Income Tax Credit Program
• 1,422 State and Federal returns prepared by Volunteer Income Tax Assistance (VITA) sites operated by Home Start
• $ $1,980,505 in Federal refunds received by clients
• $312,244 in State refunds received by clients

General Information and Referral

• Approximately 5800 calls received for information and referral services

First 5 First Steps

• 135 families received at risk home visitation services

Housing Programs
• 24 young women experiencing homelessness received permanent housing and supportive services.
• 38 children experiencing homelessness received permanent housing and supportive services.
• 23 young women experiencing homelessness received transitional housing and supportive services.
• 32 children experiencing homelessness received transitional housing and supportive services.
• 16 young women experiencing homelessness received rapid re-housing and supportive services
• 22 children experiencing homelessness received rapid re-housing and supportive services
• 9 young women were employed at Home Start’s Thrift Boutique
• 119 young women experiencing homelessness received transportation assistance, food assistance, emergency motel stays, and other assistance
• 121 domestic violence survivors received mobile advocacy and other assistance.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Home Start Incorporated
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Home Start Incorporated

Board of directors
as of 01/05/2023
SOURCE: Self-reported by organization
Board chair

Ms. Fernanda Colston

US Bank

Term: 2022 - 2024

Paul Davis

Education / Community Advocate

Jeff Simpson

Newfront Insurance

Cameron Clarke

Union Bank

Ciro Villa

Torrey Pines Bank

Toni McMahon

Fuscoe Engineering

Nicole Matthews

The Henley Company

Rob Coronel

Morgan Stanley

Nicole DeBerg

Ronald McDonald House Charities of San Diego

Fernanda Colston

U.S. Bank

Steven Ephraim

Insperity

Victoria Gonzalez

Home Start Peer Counselor

Matt Griffith

Centura Wealth Advisory

Greg Libby

Libby Consulting

Soyoung McFarland

Kaiser Permanente

Steven Osinski

San Diego State University

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/22/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Gender identity
Female, Not transgender

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/22/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.