Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Senior Care Advocates
In-home assessment visits, fall risk evaluations, fraud risks, elder abuse, and healthcare issues. Provides the "healthcare safety net” needed by seniors and the disabled so they can live an independent lifestyle. Also provides trusted and reliable referrals for any need a senior may have.
Fallbrook Adult Day Care Center
Respite care for the frail & elderly including those with memory impairment & dementia. A secure, social, recreational environment provides an outlet for caregivers.
Care Vans & Expanded Rides
CARE VAN: Provides door-to-door transportation with over 5,000 rides a year to medical appointments, pharmacy, grocery stores, physical therapy, hair appointments and much more in the greater Fallbrook area of Southern California. We also deliver groceries to homebound seniors and disabled. EXPANDED RIDES: Volunteer driving program for resident to access distance medical support (55 miles). Volunteers use their own vehicles.
Senior Computer Learning Center
Computer classes and general community Friday "fix-it" day staffed entirely by volunteers. Seniors learn computers skills with their peers and receive individual attention in a safe, learning classroom.
Door-Through-Door (hospital to home, without going back again)
The Door-Through-Door program ensures that home health, occupational health, durable medical supplies, pharmacy, and community social services are working with the patient and family to manage health concerns before the client returns home from the hospital or skilled nursing facility. By engaging with hospital and skilled nursing facilities it is our goal to get clients and families safe and stable and thereby reduce the number of emergency calls (911), decrease the likelihood of readmission to hospitals, and interrupt the downward spiral of unmanaged care. By ensuring that clients can access healthcare early and often we can help break this cycle and help seniors stay healthy longer and safer at home.
Where we work
Affiliations & memberships
Association of Fundraising Professionals - Member 2016
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of adults with disabilities receiving sufficient social and emotional support
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Seniors
Related Program
Fallbrook Adult Day Care Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Numbers have dropped since the pandemic amongst fear the elderly being in communal settings. Started a Caregiver Support Group in 2022 to assist those caring for the elderly with emotional support.
Number of timely caseworker visits
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors
Related Program
Senior Care Advocates
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The Care Advocates perform home safety, physician, and hospital or skilled nursing center visits. During 2020 and peak times of COVID spread, our face to face visits were limited.
Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, People with disabilities, Low-income people, Retired people, Veterans
Related Program
Senior Care Advocates
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
New clients added to our roster who received support services and or referrals. Note that 2020 was exceptionally high volume due to requests for and coordination of COVID-19 support.
Number of rides provided to seniors and disabled adults who receive transportation to access healthcare.
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Seniors, People with disabilities
Related Program
Care Vans & Expanded Rides
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
45% of all transportation provided to seniors and disabled adults are healthcare related. During much of 2020, rides were replaced with grocery deliveries for at-risk seniors and disabled adults.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
While our primary goal is to serve our mission (to provide programs and resources enabling seniors to enhance their wellbeing and give them a more meaningful life) our current strategic plan has outlined the following goals and objectives:
I. Expand our services for Advocacy, Care Van, and Adult Day Care up to Temecula (or somewhere in Southwest Riverside County) by 2024.
a. 2022 Objective: Identify the priority of these services, and whether any will be excluded
II. Establish partnerships and enrollments to be able to accept Medi-Cal and/or other insurance for our Day Care and for Transportation (NEMT and/or NMT)
a. Establish insurance options for Transportation by Dec 2022
b. Establish insurance options for Day Care by Dec 2023
III. Develop our programs and outreach to specifically reach our Spanish-speaking community
a. By March 2023, all primary brochures and marketing materials will be available in Spanish
b. By June 2023, brochures to be distributed to Spanish speaking businesses and places of worship; offer to speak at events in Spanish
What are the organization's key strategies for making this happen?
These strategies are outlined in our full strategic planning documents and are available upon request.
What are the organization's capabilities for doing this?
Strong community presence and deep network among service providers at the local, county, state, and national levels. Our Senior Care Advocates have connections deep and wide, with over 1,300 resources/referral sources to help our elderly and disabled. We advocate for the rights of the elderly, especially for low-income seniors. We stay informed and participate at community, county, and state levels to make sure that the voice of the elderly is heard and to know when changes are coming that will impact them.
We also have a transportation program to ensure local seniors and disabled adults have the means to get where they need to go, with priority access given for healthcare-related appointments, ensuring that seniors have access to medical resources.
Our partnerships with our local Fire District, Health System, Food Pantry, and so many other agencies demonstrate our collaboration and community connections, working together for the good of our senior population. We alos have an engaged and talented Board of Directors, who are responsive to new community needs and strive to identify and help lead us to fill gaps in services.
What have they accomplished so far and what's next?
Once again we ask that the inquiry be referred to the larger strategic planning documents.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Seniors age 60+ and adults (18+) with disabilities.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
During one of our recent surveys we received feedback from several clients that they were struggling with caring for their loved one, with many of them stating that they were exhausted and needing more support. We took that to heart and started looking for a qualified leader for a caregiver support group. Within 4 months of receiving the feedback, we started a community-wide support group for informal caregivers. Our first meeting had 2 attendees. Our 2nd meeting had 12 attendees. We have met consistently to provide a source of encouragement, tips & tricks, education, and sharing to help in the role of Caregiving.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Fallbrook Healthcare Foundation
Board of directorsas of 11/01/2022
Roger Shaver
Foundation for Senior Care
Term: 2023 - 2021
Roger Shaver
Retired - Pharmacist
Mark Haskell
Retired - Fire Department
Robert Pace
Physician
Gail Jones
Carlos Perez
In-Home Health Care
Barbara Creech
Retired - Political Administration
Herb Baker
Sarah Eckhardt
Billie Baker
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 11/01/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.