PLATINUM2022

Fallbrook Healthcare Foundation

aka Foundation For Senior Care   |   Fallbrook, CA   |  www.foundationforseniorcare.org

Mission

The mission of the Foundation for Senior Care is to provide programs and resources enabling seniors to enhance their well-being, and helping them enjoy a more meaningful life.

Ruling year info

1979

Executive Director

Mrs. Patricia Sargent

Main address

dba Foundation for Senior Care PO Box 2155

Fallbrook, CA 92088 USA

Show more contact info

EIN

95-3389263

NTEE code info

Services to Promote the Independence of Specific Populations (P80)

Senior Centers/Services (P81)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Senior Care Advocates

In-home assessment visits, fall risk evaluations, fraud risks, elder abuse, and healthcare issues. Provides the "healthcare safety net” needed by seniors and the disabled so they can live an independent lifestyle. Also provides trusted and reliable referrals for any need a senior may have.

Population(s) Served
Seniors
Caregivers
Retired people
People with disabilities

Respite care for the frail & elderly including those with memory impairment & dementia. A secure, social, recreational environment provides an outlet for caregivers.

Population(s) Served
Seniors
Adults
Caregivers
People with disabilities

CARE VAN: Provides door-to-door transportation with over 5,000 rides a year to medical appointments, pharmacy, grocery stores, physical therapy, hair appointments and much more in the greater Fallbrook area of Southern California. We also deliver groceries to homebound seniors and disabled. EXPANDED RIDES: Volunteer driving program for resident to access distance medical support (55 miles). Volunteers use their own vehicles.

Population(s) Served
Seniors
People with disabilities

Computer classes and general community Friday "fix-it" day staffed entirely by volunteers. Seniors learn computers skills with their peers and receive individual attention in a safe, learning classroom.

Population(s) Served
Seniors
Adults

The Door-Through-Door program ensures that home health, occupational health, durable medical supplies, pharmacy, and community social services are working with the patient and family to manage health concerns before the client returns home from the hospital or skilled nursing facility. By engaging with hospital and skilled nursing facilities it is our goal to get clients and families safe and stable and thereby reduce the number of emergency calls (911), decrease the likelihood of readmission to hospitals, and interrupt the downward spiral of unmanaged care. By ensuring that clients can access healthcare early and often we can help break this cycle and help seniors stay healthy longer and safer at home.

Population(s) Served
Seniors
Caregivers

Where we work

Affiliations & memberships

Association of Fundraising Professionals - Member 2016

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of adults with disabilities receiving sufficient social and emotional support

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Seniors

Related Program

Fallbrook Adult Day Care Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Numbers have dropped since the pandemic amongst fear the elderly being in communal settings. Started a Caregiver Support Group in 2022 to assist those caring for the elderly with emotional support.

Number of timely caseworker visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Senior Care Advocates

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The Care Advocates perform home safety, physician, and hospital or skilled nursing center visits. During 2020 and peak times of COVID spread, our face to face visits were limited.

Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, People with disabilities, Low-income people, Retired people, Veterans

Related Program

Senior Care Advocates

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

New clients added to our roster who received support services and or referrals. Note that 2020 was exceptionally high volume due to requests for and coordination of COVID-19 support.

Number of rides provided to seniors and disabled adults who receive transportation to access healthcare.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Seniors, People with disabilities

Related Program

Care Vans & Expanded Rides

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

45% of all transportation provided to seniors and disabled adults are healthcare related. During much of 2020, rides were replaced with grocery deliveries for at-risk seniors and disabled adults.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

While our primary goal is to serve our mission (to provide programs and resources enabling seniors to enhance their wellbeing and give them a more meaningful life) our current strategic plan has outlined the following goals and objectives:

I. Expand our services for Advocacy, Care Van, and Adult Day Care up to Temecula (or somewhere in Southwest Riverside County) by 2024.
a. 2022 Objective: Identify the priority of these services, and whether any will be excluded

II. Establish partnerships and enrollments to be able to accept Medi-Cal and/or other insurance for our Day Care and for Transportation (NEMT and/or NMT)
a. Establish insurance options for Transportation by Dec 2022
b. Establish insurance options for Day Care by Dec 2023

III. Develop our programs and outreach to specifically reach our Spanish-speaking community
a. By March 2023, all primary brochures and marketing materials will be available in Spanish
b. By June 2023, brochures to be distributed to Spanish speaking businesses and places of worship; offer to speak at events in Spanish

These strategies are outlined in our full strategic planning documents and are available upon request.

Strong community presence and deep network among service providers at the local, county, state, and national levels. Our Senior Care Advocates have connections deep and wide, with over 1,300 resources/referral sources to help our elderly and disabled. We advocate for the rights of the elderly, especially for low-income seniors. We stay informed and participate at community, county, and state levels to make sure that the voice of the elderly is heard and to know when changes are coming that will impact them.

We also have a transportation program to ensure local seniors and disabled adults have the means to get where they need to go, with priority access given for healthcare-related appointments, ensuring that seniors have access to medical resources.

Our partnerships with our local Fire District, Health System, Food Pantry, and so many other agencies demonstrate our collaboration and community connections, working together for the good of our senior population. We alos have an engaged and talented Board of Directors, who are responsive to new community needs and strive to identify and help lead us to fill gaps in services.

Once again we ask that the inquiry be referred to the larger strategic planning documents.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Seniors age 60+ and adults (18+) with disabilities.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    During one of our recent surveys we received feedback from several clients that they were struggling with caring for their loved one, with many of them stating that they were exhausted and needing more support. We took that to heart and started looking for a qualified leader for a caregiver support group. Within 4 months of receiving the feedback, we started a community-wide support group for informal caregivers. Our first meeting had 2 attendees. Our 2nd meeting had 12 attendees. We have met consistently to provide a source of encouragement, tips & tricks, education, and sharing to help in the role of Caregiving.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Fallbrook Healthcare Foundation
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Fallbrook Healthcare Foundation

Board of directors
as of 11/01/2022
SOURCE: Self-reported by organization
Board chair

Roger Shaver

Foundation for Senior Care

Term: 2023 - 2021

Roger Shaver

Retired - Pharmacist

Mark Haskell

Retired - Fire Department

Robert Pace

Physician

Gail Jones

Carlos Perez

In-Home Health Care

Barbara Creech

Retired - Political Administration

Herb Baker

Sarah Eckhardt

Billie Baker

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 11/1/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 11/01/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.