Community Resource Center
Healthy food. Stable homes. Safe relationships.
Programs and results
What we aim to solve
Community Resource Center helps create equitable access to healthy food, stable homes and safe relationships, working to alleviate these issues in our community: - 1 in 3 women and 1 in 4 men have experienced some form of physical violence by an intimate partner. - 1 in 3 children and 1 in 4 adults are food insecure in San Diego County. - 8,427 individuals are experiencing homelessness across San Diego County. (January 2022)
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Housing and Supportive Services
Housing and Supportive Services for low-income and individuals and households experiencing homelessness include: Emergency and supportive shelter through motel vouchers and rotating shelter program; Rental and utility assistance; Case management (including benefits enrollment and referrals) and counseling; Financial education and employment preparation assistance; Food & Nutrition Center offering nonperishable and fresh food distributions and nutritional education; annual Holiday Baskets program, which provides blankets, food and gifts to CRC clients.
Domestic Violence Program
Domestic Violence Services for domestic violence (DV) survivors and their children include: 24-hour emergency hotline, emergency shelter, transitional housing, and rental and utility assistance; Counseling and group therapy with professional clinicians; Therapeutic Children's Center, which offers children's counseling, group therapy, and daily therapeutic activities; Case management, including referrals to other community resources; Free legal advocacy; Life skills, DV education, parenting, and financial literacy classes; Access to necessary emergency household items and resources, such as hygiene products, infant/toddler items, clothing, transportation/gas vouchers, mental health and medical needs assessments, and more; Food programs, including emergency food packages, weekly distributions of perishable and nonperishable foods, and assistance applying for benefits.
Counseling
Counseling for families, individuals, and children, including Child and Adolescent Therapy, Bilingual Counseling, Domestic Violence Support Group, Domestic Violence Education Classes and Parenting Classes
Food & Nutrition Program
Food and Nutrition Program Services include: a food pantry offering participants a dignified shopping experience in which they can select their own food staples along with fresh food; walk-up food distribution for those experiencing homelessness; nutrition consults with a registered dietitian; meal preparation and nutrition classes; CalFresh and Medi-Cal application assistance; and the USDA Commodities Program.
Where we work
Awards
Nonprofit of the Year - District 76 2021
California Assembly District 76
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of calls answered at our domestic violence hotline
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims of crime and abuse
Related Program
Domestic Violence Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of visits to the Food & Nutrition Center
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people, Victims of crime and abuse
Related Program
Food & Nutrition Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
In 2020 and 2021, due to the COVID pandemic, food distribution hours were reduced to allow time for sanitizing.
Number of pounds of food provided in our Food & Nutrition Center
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Homeless people, Victims of crime and abuse
Related Program
Food & Nutrition Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of counseling sessions provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Victims of crime and abuse
Related Program
Counseling
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2020, due to the Covid pandemic, our caring counselors provided therapy to our program participants via telehealth.
Number of case management sessions held
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Housing and Supportive Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Due to the COVID pandemic, our case managers provided more sessions to assist with rental assistance, housing, transportation and utilities.
Number of people who received food, blankets and gifts for the holidays during Holiday Baskets
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Housing and Supportive Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The 2020 and 2021 Holiday Baskets program were drive-thru distributions to ensure the safety of our volunteers and participants during the COVID pandemic.
Number of individuals who obtained safe housing through CRC's homelessness intervention programs, domestic violence shelter and transitional housing
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Victims of crime and abuse
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people who received presentations on healthy relationships
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, Adults
Related Program
Domestic Violence Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2020 and 2021, our domestic violence prevention educators used virtual presentations to reach as many people as possible with education on healthy relationships and teen dating violence.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
1. Complete $10.5 Capital Campaign and facilities renovation
2. Expand program and service offerings to meet identified needs
3. Engage community through volunteerism
What are the organization's key strategies for making this happen?
1. Commit to a strong and ongoing donor engagement effort
2. Complete community needs assessment
3. Create innovative volunteer opportunities to diversify volunteer base
What are the organization's capabilities for doing this?
The organization has demonstrated its capacity to achieve the goals outlined in the strategic plan:
Through the pandemic, the executive team delivered on the goals of the Strategic Plan established in 2019 as demonstrated by the organizations’ improved financial performance, program expansion and launch of its capital campaign. The organization has a Board and committees in place to support and assist in achieving the plan. Program directors and staff are experienced in their professional areas and are involved in numerous community, regional and state organizations and initiatives, providing opportunities for advocacy, partnerships and sharing information on best practices.
What have they accomplished so far and what's next?
The strategic plan is newly created for 2023-2025 and is currently beginning its implementation phase.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Community Resource Center provides assistance to low-income individuals and families who are economically vulnerable, experiencing homelessness or at imminent risk of homelessness, including domestic violence survivors, without regard to race, religion, gender identity, sexual orientation, ethnicity, age or immigration status.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Community Resource Center
Board of directorsas of 11/13/2022
Sabra Norris
Gemological Institute of America, Inc.
Tony Pata
Nicholas Investment Partners
Sabra Norris
Gemological Institute of America
Lindsey Brubaker
Wells Fargo Bank
Elizabeth Leonard
Community Volunteer
Teri O'Brien
Latham & Watkins LLP
Tony Pata
Nicholas Investment Partners
Andy Rinde
Retired Health Care Management Executive
Anne Daigle
Philanthropist/Community Volunteer
Beth Anderson
Independent Consultant, Certified Public Accountant
Maddie Altschuler
Marsh McLennan Agency
Omar Correa
U.S. Bank
Lydell Fleming
COMPASS
Morgan Day
Quantum Retail
Randy Gorman
La Jolla Capital Group
John Hall
Gemological Institute of America
Saundra Moton
SRPro Consultants
Joyce Ross
Retired Co-Founder, Ross Partners/University Professor
John Van Cleef
Community Resource Center
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data