Human Services

Family YMCA of the Desert

aka YMCA

Palm Desert, CA


The Family YMCA of the Desert is a charitable, community service organization that includes men, women and children of all ages, abilities, incomes, races, and religions. We build strong kids, strong families, and strong communities by providing programs that promote youth development, healthy living and social responsibility. We focus our work in three key areas because nurturing the potential of kids, helping people live healthier lives and supporting our neighbors are fundamental to strengthening communities. All persons are welcome at our YMCA, regardless of their ability to pay. Our YMCA is founded and led by volunteers from our community; volunteers also serve as mentors, coaches, program leaders, instructors, and more. The success of our YMCA lies in the strength of our volunteers.

Ruling Year



Paula Simonds

Main Address

43-930 San Pable Ave

Palm Desert, CA 92260 USA







Cause Area (NTEE Code)


Youth Development Programs (O50)

Other Recreation, Sports, or Leisure Activities N.E.C. (N99)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs + Results

What we aim to solve

It is important for our YMCA to continue programming that can sustain itself through fee for service programs. Although we conduct fundraising events and write grants we find it crucial to have programs that are sustainable. This can only happen when a program generates income. Our present facility houses an administrative staff of 13 year round as well as hundreds of children during school closures. Having children in the building during the summer and holiday school closures inhibits programming that could bring in revenue year round. Our goals today are to refurbish our corporate offices to create an environment that is warm and welcoming, broaden our base of major donors and create programs that will bring in revenue beyond funding through grants and fundraising events. Our operations staff answered the items below so that we could ensure their voices are heard. This information was brought to board of directors to help them with their strategic planning.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

YMCA Childcare Programming; Day Camps, Sports Programs

Where we work

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

• Create opportunities for members to live better lives • Create a safe, fun environment of kids and teens; give them a voice • Maintain our tuition assistance fund so that low income isn’t a hindrance for participation • Provide programming that fits the needs of the community • Increase donors to broaden our base • Make the Y a greater place to work • Expand programs throughout the valley; be the top childcare provider • Provide more sports and teen programs • Create an endowment program • Remain in compliance with operational report and audit standards, internal controls, and be proactive with investments and potential shortfalls • Create more programs that encourage adult and senior participation

• Create awareness of how a person’s actions affect them • Continue fundraising for tuition assistance • Grow current programming while adding new ones • Increase social media, events and word of mouth to further our reach • Research community needs and answer with new programming • Have a full time planned giving staff member • Annual audit (compliance with FASB regulations); establish a finance committee to oversee site/employee cash handling, expenses, etc. • Use staff and Board feedback with necessary follow up

• We can make a difference in lives based on our interactions with clients • Strong community connections • The Y has a good reputation and solid programs to build upon; we need new ones. • Solid PR solutions • Continue a good benefit package to entice qualified staff. • Media exposure • Planned giving awareness for board to participate • Board committee that oversees finance and accounting practices to ensure financial stability • Dedicated staff and board support and follow through

• Increased donors with more money raised; increased exposure and awareness. • New, successful fee-for-service programs • New major donors; more funds raised • Less employee turnover; positive employee surveys • Increased enrollment in childcare programs • Keep up with nonprofit rules when dealing with financial reporting, grants for state, etc. • Oversite and review of monthly financial reports • Solid team of staff members that have longevity

• Our YMCA has a solid, positive reputation. • We continue to move staff/agency through any difficulties • Continue to reinvent programs and set goals (2 – 5 years) • Sixteen years of “clean” audits • Solid team of staff members that care On the agenda: Secure 3rd party fundraisers to relieve staff of increased event planning Continue with our financial planning that include goals and oversight for any potential missteps

How We Listen

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

Source: Self-reported by organization

the feedback loop
check_box We demonstrated a willingness to learn more by reviewing resources about feedback practice.
check_box We shared information about our current feedback practices.
How is the organization collecting feedback?
We regularly collect feedback through: paper surveys, focus groups or interviews (by phone or in person).
How is the organization using feedback?
We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to inform the development of new programs/projects, to strengthen relationships with the people we serve.
With whom is the organization sharing feedback?
We share feedback with: our staff, our board, our community partners.
What challenges does the organization face when collecting feedback?
It is difficult to: it is difficult to get the people we serve to respond to requests for feedback, the people we serve tell us they find data collection burdensome, it is hard to come up with good questions to ask people.

External Reviews


Family YMCA of the Desert

Need more info on this nonprofit?

Need more info on this nonprofit?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included


The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?



Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?