CLINICA MSR OSCAR A ROMERO

Healthcare is a Human Right

aka Clinica Msr. Oscar A. Romero   |   Los Angeles, CA   |  www.clinicaromero.com

Mission

Clinica Msr. Oscar A. Romero is tax exempt, 501 (c) (3), non-profit organization whose mission is to provide quality, affordable and culturally sensitive health care and other services to the uninsured, insured and underserved communities of greater Los Angeles regardless of their ability to pay by upholding the legacy and tradition of Monseñor Oscar Romero and educating and empowering Salvadoran and other community members through community organizing, health education and social justice and exchange programs in El Salvador.

Ruling year info

1984

Executive Director

Mr. Carlos Vaquerano

Main address

123 S. Alvarado Street

Los Angeles, CA 90057 USA

Show more contact info

EIN

95-3881333

NTEE code info

Community Health Systems (E21)

Health Support Services (E60)

Community Mental Health Center (F32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Clinica Romero was established in 1983 to provide quality, affordable, and culturally sensitive health care to medically underserved communities in Los Angeles. Today, we continue to address the lack of access to health care for individuals who are low-income, uninsured, and experiencing homelessness within LA County's Service Planning Area (SPA) 4. Clinica Romero works to address both individual access to care as well as overall community health –and does so by addressing health disparities and social determinants of health specific to our community. The Los Angeles Department of Public Health’s 2017 Key Indicators report reveals that adults living within SPA 4 are among the highest in the county to experience a lack of insurance, lack of a regular source of healthcare, and difficulty with accessing medical care. Children living in the area are among the highest in the county lacking a regular source of healthcare and trouble accessing vaccinations for preventable diseases.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Substance Use Disorder Program

Clínica Romero offers effective and intensive substance use disorder treatment and outpatient services to both adults and youth. We also work with pregnant women and offer daycare services to our clients. All services are provided by caring staff in both English and Spanish. Our services include:

Youth Substance Use Disorder Program (Ages 12-18)
Clínica Romero offers an Outpatient Substance Use Disorder Program for Youth who have issues with drugs and alcohol.

Adult Substance Use Disorder Program (18+)
Our Outpatient Substance Use Disorder Program for adults ages 18 and up.

Perinatal Substance Use Disorder Program
Clínica Romero offers an Outpatient Substance Use Disorder Program for women who are pregnant or postpartum and are struggling with issues of substance abuse. This program consists of daily groups, with subject matters such as “Dangers of Using or Drinking While Pregnant,” “Importance of Child Safety,” “Learning About the Developing Fetus,” and more.

Population(s) Served
Adults

Clínica Romero’s prenatal patients are greeted by our caring and friendly Certified Perinatal Health Workers (CPHW) whose focus is to promote prenatal and postnatal healthcare, family planning, social service case management and home visitation care. We are proud to offer:

-Pregnancy Testing
-Family Planning & One-on-One Counseling Sessions on the Proper Use of Contraceptions
-Childbirth Preparation, Infant Care, and Safety Classes
-Medi-Cal Enrollment, Housing Support, and WIC referrals
-Personalized Care Through our Signature Baby Showers

Population(s) Served
Women and girls
Parents

As part of our effort to meet the medical needs of our community’s homeless population, Clínica Romero developed a partnership with St. Francis Center located at 1835 S. Hope St. Los Angeles, CA 90015. Through funding from Northeast Valley Health Corporation, a Clínica Romero medical provider visits the shelter the first and third Wednesday of every month from 8am-12pm to provide:

-Assessments and treatment of acute conditions
-Wound care
-Vision screenings

Homeless children, adolescent, adult and geriatric patients in need of more invasive or specialized care are referred back to our Boyle Heights clinic.

Population(s) Served
Homeless people

Clinica Romero provides a vast array of primary care and disease prevention services that include:

(1) Medical, dental and vision services;
(2) Chronic disease management program;
(3) On-site Pharmacy; and a
(4) Behavioral health program.

Population(s) Served
Adults

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

For over 36 years, Clinica Romero has been an integral part of the safety net within Los Angeles County, providing comprehensive, culturally sensitive, and cost-effective services in a manner that meets each patient's individual needs, regardless of a patient's ability to pay. In addition, Clinica Romero also aims to address the overall needs of the communities it serves.

Clinica Romero's goals include:

1. Improve Health Access and Quality of Services - Increase the number of unique patients and continue to enhance clinical and operational quality and efficiency. This goal includes a focus on collection, tracking and analyzing patient data in order to improve health care outcomes; expanding trainings in quality improvement; and use of data collected through our EHR system for improved patient care.

2. Workforce Development - This goal includes building the capacity of our board of directors, executive team, clinical staff, and non-clinical staff through training opportunities that will ensure our team is engaged in evidence and research based practices throughout all of our departments.

3. Community Advocacy - Lead and support advocacy on health-related issues that impact patient and community health outcomes. Areas of advocacy that we have focused on in the past and will continue to do with this Strategic Plan include Health 4 All, Immigrant Rights, access to primary and mental health care, and other policies that affect the overall well-being and health of our communities.

In order to reach the goals established in its most recent Strategic Plan, Clinica Romero is investing time, effort, and resources in the following strategies for each goal:

1. Improve Health Access and Quality of Services
- Obtain NCQA patient-centered medical home (PCMH) designation
- Focus efforts on meeting/exceeding health quality measures
- Expand trainings on Quality Improvement program, including tools/systems
- Improve integration of services across departments


2. Workforce Development
- Improve patient-centered team care approach
- Capacity development at all levels of the organization
- Reevaluate retention and sustainability options to maintain high quality employees


3. Community Advocacy
- Maintain and grow current community partnerships, while developing new collaborations
- Engage with and support coalitions advocating for health access and equity
- Continue growth of Community Outreach & Patient Services Department, including health education programs

Clinica Romero has been providing health services in the Pico Union/Westlake and Boyle Heights neighborhoods of Los Angeles for 36 years. Our board and executive leaders bring a high level of experience working within the non-profit and health care fields. Their leadership experience is an asset that allows the organization to effectively and efficiently meet the needs of the communities we serve. Our board has developed and approved a three-year strategic plan that includes a focus on program expansion, quality improvement, workforce development, and continued community advocacy.

In order to meet our strategic goals, our board of directors and executive leadership engage in strategic planning throughout the year and track outcome measure data on an ongoing basis. In addition, partnerships with local hospitals, other community based organizations, and foundations are critical to implementing our strategic priorities. Some of these partners include the Health Resources & Services Administration (HRSA), the California Department of Health Care Services (DHCS), California Department of Social Services (CDSS), LA County +USC, California Hospital, City of Los Angeles, City of Vernon, The California Endowment, L.A. Care, Essential Access Health, Frank D. Lantern Regional Center, Asian Americans Advancing Justice, Cedars Sinai, USC Good Neighbors Campaign, and Unidos U.S.

Two key accomplishments that the Clinica Romero has achieved since implementing its strategic plan include expansion of the Substance Use Disorder department and improved integrating specialty care with primary care. Expansion of the Substance Use Disorder department includes access to services at our Alvarado clinic in the Pico-Union neighborhood (previously only available at our Marengo Clinic in Boyle Heights) as well as provision of Medically Assisted Treatment (MAT) services for clients with opioid dependence. Clinica Romero is also in the final phases of its Marengo Clinic Transformation. The Marengo Clinic is located at 2032 Marengo Street in Boyle Heights. The Marengo Clinic Transformation is a $1.8 million capital project that will allow for the expansion of five exam rooms (three for medical and two for pediatrics), two dental operatories, a new provider room, community rooms, new waiting room, ADA updates, and much more.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

  • How is your organization using feedback from the people you serve?

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

CLINICA MSR OSCAR A ROMERO
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CLINICA MSR OSCAR A ROMERO

Board of directors
as of 4/15/2021
SOURCE: Self-reported by organization
Board chair

Mr. Marcelo Villagomez

The Bay Foundation

Dr. Sonia Molina

Dr. Douglas Carranza

Jose Ruiz

Mario Hercules

Sandra Rodriguez

Maritza Zambrano

Armando Carranza

Padre Alfredo Palacios

Marin Castillo

Santos Fernandez de Budde

Padre Alfredo Palacios

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 04/15/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/03/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.