PLATINUM2023

Cancer Support Community South Bay

So that no one faces cancer alone

aka Cancer Support Community Redondo Beach   |   Torrance, CA   |  www.cscsouthbay.org

Mission

The mission of Cancer Support Community South Bay is "to ensure that all people impacted with cancer are empowered by knowledge, strengthened by action and sustained by community" - all completely free of charge. Cancer Support Community South Bay offers over 200 free programs each month for cancer patients, their families and loved ones - ALL FREE OF CHARGE. Our psychosocial support and educational programs are designed to address the loss of control, hopelessness and social isolation that cancer patients and their families often experience.

Notes from the nonprofit

In January 2022, we changed our name to Cancer Support Community South Bay (formerly Cancer Support Community Redondo Beach). In February 2022, we moved locations to Rolling Hills Plaza, Torrance, CA.

Ruling year info

1991

Executive Director/CEO

Mrs. Jillian Van Leuven

Main address

2601 Airport Drive Suite 100

Torrance, CA 90505 USA

Show more contact info

Formerly known as

Cancer Support Community Redondo Beach

EIN

95-4076131

NTEE code info

Health Support Services (E60)

Fund Raising and/or Fund Distribution (P12)

Alliance/Advocacy Organizations (W01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The need our organization is working to address is reaching more people within our 77 city service area to provide free support services to anyone impacted by a cancer diagnosis and their families. We are working to expand our outreach areas to underserved communities who could benefit from our free support offerings.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Psychosocial Support and Education for Cancer Patients and their Loved Ones

Cancer Support Community South Bay offers over 200 free programs each month for cancer patients, their families and loved ones - ALL FREE OF CHARGE. Our psychosocial support and educational programs are designed to address the loss of control, hopelessness and social isolation that cancer patients and their families often experience.

Population(s) Served
Adults
Children and youth

Where we work

Awards

Nonprofit of the Year 2021

Redondo Beach Chamber of Commerce

Southbay's Best Nonprofit of the Year 2023

Easy Reader Southbay's Best Award

Affiliations & memberships

Tour de Pier Event 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Health

Related Program

Psychosocial Support and Education for Cancer Patients and their Loved Ones

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of new clients within the past 12 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

Health

Related Program

Psychosocial Support and Education for Cancer Patients and their Loved Ones

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of Cancer Support Community South Bay is to help as many cancer patients as possible recover from the physical and emotional effects of cancer to the greatest extent possible.

In 2021, we reached 1,177 cancer patients and their loved ones (ages 5-18) who visited Cancer Support Community over 16,000 times. We are virtually available days, evenings, and most Saturdays to people who are fighting for recovery from cancer, and their loved ones.

Before joining an ongoing weekly support group, an introductory meeting and participation in a short interview are necessary. Everyone is welcome to attend monthly networking groups, nutrition lunches, lectures, classes and social events on a drop-in basis and access our comprehensive library and donated literature files.

All of our services are provided FREE OF CHARGE.

We are completely capable of meeting our goals due to the passion and dedication of our staff, volunteers, Board of Directors and Professional Advisory Board, in tandem with generous philanthropic support we receive from our donors.

We have converted all of our support groups, healthy lifestyle classes and educational workshops to a virtual online format. We are safely providing a critical connection to our cancer participants so they can benefit from our free support services without having to leave the house. We are working to implement a hybrid model when it is safe to resume in-person services by having an option for our participants to receive their support virtually or in-person.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Cancer Support Community South Bay
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Cancer Support Community South Bay

Board of directors
as of 10/11/2023
SOURCE: Self-reported by organization
Board chair

Kelli Vieweg

Cancer Support Community South Bay

Term: 2023 - 2024

Jim Hunter

Cancer Support Community South Bay

Deb Patrick

Cancer Support Community South Bay

Kelli Vieweg

Cancer Support Community South Bay

Maureen Hazard

Cancer Support Community South Bay

Walt Zipperman

Cancer Support Community South Bay

Josh Cohen

Cancer Support Community South Bay

Dan Hovenstine

Cancer Support Community South Bay

Sacha Ohara

Cancer Support Community South Bay

Katy McCaig

Cancer Support Community South Bay

Lisa Werschky

Cancer Support Community South Bay

Scott Magee

Cancer Support Community South Bay

Melanie Friedlander

Cancer Support Community South Bay

Simon Grieve

Cancer Support Community South Bay

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/11/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/02/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.