PLATINUM2023

STEP UP ON SECOND STREET INC

aka STEP UP   |   Santa Monica, CA   |  www.stepup.org

Mission

Step Up delivers compassionate support to people experiencing serious mental health issues, and persons who are experiencing chronic homelessness, to help them recover, stabilize, and integrate into the community. Through dynamic partnerships, we provide positive social and learning environments, vocational training, permanent supportive housing opportunities, and recovery services to empower individuals to cultivate lives of hope and dignity. We exercise innovative leadership and advocacy to increase public understanding, support, and acceptance of all people living with serious mental health issues.

Ruling year info

1992

President & CEO

Mr. Tod Lipka

Main address

1460 4th Street Suite 200

Santa Monica, CA 90401 USA

Show more contact info

EIN

95-4109386

NTEE code info

Community Mental Health Center (F32)

Housing Development, Construction, Management (L20)

Vocational Rehabilitation (includes Job Training and Employment for Disabled and Elderly) (J30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Currently, more than half a million Americans are experiencing homelessness. Step Up works across its various locations in California, Florida, Georgia, North Carolina, and Tennessee to end homelessness for individuals with barriers to maintaining permanent housing, utilizing both Housing First and Trauma Informed Care approaches. Those barriers include mental and physical health conditions.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Permanent Supportive Housing

Step Up provides innovative, community-based Permanent Supportive Housing (PSH) and comprehensive case management services via developments in areas throughout California, Florida, Georgia, North Carolina, and Tennessee. Step Up currently provides Permanent Supportive Housing and rich wraparound case management services to over 2,000 individuals that experienced serious mental health conditions and chronic homelessness. The current retention rate for members that remain housed after 12 months is over 98%.

Population(s) Served
Homeless people
At-risk youth
Veterans

Step Up understands that the most efficient way to reduce harm, prevent relapse, and foster recovery is to orient care around each member’s specific needs. Individualized service coordination, on-staff psychiatrists and nurses for medication and healthcare, transportation, and personal life skills coaching empower members to achieve self-determined goals. Step Up also offers weekly support groups that cover a range of topics from storytelling to managing medications, from yoga to money management. Members are free to opt into or out of any service at any time.

Population(s) Served

Step Up’s rapid workforce job development program offers comprehensive barrier-free job placement and employment development services. Step Up’s vocational mission is that everyone who wants to work should work, founded on the nationally recognized Individual Placement and Support rapid work program. Services include pre-vocational training, resume building, community job seeking and placement, in-the-field job coaching, work experience, and peer support training. The program also consists of Step Up’s social enterprise businesses--Fresh Start Market & Grill, a janitorial company, a meals program, an urban rooftop garden, and peer support programs in various locations.

Population(s) Served

Where we work

Awards

CGI Commitment-Maker 2010

Clinton Global Initiative

Commitment Maker 2015

Clinton Global Initiative (CGI)

Master Contract 2017

Los Angeles County Department of Mental Health

Affiliations & memberships

California Nonprofit of the Year 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people no longer living in unsafe or substandard housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, People with disabilities

Related Program

Comprehensive Member-driven Mental Health Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, People with disabilities

Related Program

Permanent Supportive Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This equals the number of individuals currently in some kind of housing and receiving direct services.

Number of households that obtain/retain permanent housing for at least 6 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, People with disabilities

Related Program

Comprehensive Member-driven Mental Health Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Step Up's housing retention rate is excellent for short term and is currently at 100% for six months and 98% for one year.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Related Program

Comprehensive Member-driven Mental Health Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

All meals prepped by Step Up Vocational Team and served to Step Up members 5-7 days a week depending on location.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Step Up has an immediate goal of ending homelessness for 1,500 individuals in the next year and a half.

Step Up utilizes multiple strategies to end homelessness. 1) engage with individuals where they are (streets, shelters, etc.); 2) assess individual needs and connect them with resources in the community; 3) find available housing; 4) provide intensive services, including mental health services; 5) connect individuals to vocational training and placement; 6) add housing stock to the communities served.

Step Up has expanded its infrastructure to address the growing population of individuals experiencing chronic homelessness.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback

Financials

STEP UP ON SECOND STREET INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

STEP UP ON SECOND STREET INC

Board of directors
as of 08/18/2023
SOURCE: Self-reported by organization
Board chair

Dr. Fernando Torres-Gil

UCLA

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/18/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 08/10/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.