Programs and results
What we aim to solve
While homelessness in L.A. County is down for the first time in four years, according to the Los Angeles Homeless Services Authority’s (LAHSA) 2018 Homeless Count, SFC’s service area continues to have the largest number of homeless individuals, over 14,000, in the county. SFC continues to experience a demand for its services and staff have witnessed more newly homeless guests at our daily meal program, which is in line with the LAHSA data that more people are falling into homelessness than ever before. Thirty percent of LA county residents struggle with food insecurity and 100% of SFC families served fall well below the federal poverty level of $24,600 annually. Their average annual household income is $11,184. 74% of their income goes to rent, leaving little extra to purchase fresh, healthy food. Six years ago, SFC had 500 families registered in our pantry. Now including our two satellite pantry sites, SFC has 1,500 families registered.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Family Well-Being Program
SFC also offers weekly food pantry services four times a week for families, youth, disabled adults, seniors, veterans, and those living in supportive housing at our on-site pantry. Each household can receive a food box as frequently as once a week that contains 60 - 70 pounds of nutritious food, including fresh produce, dairy, meat, and dry goods. SFC also offers a pantry delivery program to vulnerable guests in order to help them avoid being exposed to the outside world.
Families and individuals enrolled in our pantry program are eligible to be part of other well-being programs. Our summer camp program offers overnight, weeklong camps, nutritious cooking camps, and other day camps for children of families served through the Pantry Service. Our Tuesday Diaper Program is available to families enrolled in our pantry program and allows families to come once a month to receive diapers, wipes, baby supplies.
Homeless Well-Being Program
St. Francis Center’s Homeless Well-Being Program serves unhoused individuals and families living in Los Angeles. Our breakfast program provides our unhoused guests with warm, nutritious meals and sack lunches six days a week. During breakfast hours, our resource team distributes hygiene kits and hosts a resource table located outside the center to offer supportive services to our guests.
SFC's Health & Hygiene Services provide showers to our guests two times a week inside the center. Clothing and hygiene kits, which include basic toiletries, new underwear, socks, and towels, are distributed during the shower program. Our mobile shower partner, the CARE team through the City of LA, provides on-site showers Tuesday. On Mondays, we offer laundry services through our partners The Laundry Truck LA.
Youth Summer Camp Program
St. Francis Center's Campership Program is part of our year-round programs that provide health and stability for the extremely low-income families we serve through our pantry services. We offer programs throughout summer that leave a lasting impression on youth by not only connecting them with nature, but by engaging them in a variety of activities, including weeklong, overnight camp, art classes, nutritious cooking, and sports and activities, that can open their eyes to new opportunities and a brighter future.
Resource Services
All of SFC’s programs are a way to introduce individuals and families to our supportive services that will help them on their path to stability. These services include referrals for health care, assistance with shelter and housing, clothing and hygiene items, job preparedness, assistance obtaining IDs, as well as a mailbox to individuals without an address. SFC’s supportive services are designed to be holistic, providing guests with additional tools to improve their lives beyond the immediate crisis intervention. Participants in our Rental and Utility Assistance program (RUA) not only receive financial help, but take a financial literacy course, establish personalized plans of action, and are enrolled in our pantry program for additional stability. Guests who utilize any of our programs are directed to resources that can assist with health and human service needs, which reduces stress and increases awareness of opportunities for impoverished guests.
Where we work
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Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Objective 1: Facilitate Healthy Living Family Well-Being Program
• Provide a total of 16,000 Pantry Service grocery visits for families and individuals on site and at satellite pantry sites.
• Ensure pantry participants can select over 40-50 pounds of food each visit that includes fresh fruit, vegetables, meat, dairy, rice, beans and canned food.
Homeless Well-Being Program
• Improve nutrition in the community by providing warm, wholesome breakfasts and lunches to 100,000+ guests annually.
• Provide shower and hygiene kit services to 3,500 homeless guests annually.
Objective 2: Provide Tools to Enable Stable Living Homeless Well-Being Program
• Provide Resource Services to 50 meal service guests a month and provide case management to 50 guests a year.
What are the organization's key strategies for making this happen?
We provided 100,000 meals to our guests experiencing homelessness (more than double what we were serving six years ago) through our warm, nutritious breakfast served on site six days a week. We also provided over 22,000 grocery visits to our on-site pantry services and satellite pantry sites, which is 20 percent more visits than we provided last year. We expanded our pantry services to include two satellite pantry sites over the last two years in neighborhoods lacking access to fresh, affordable food. Through our case management offerings, we are providing more comprehensive services for our guests to get them on a long-term path to stability including emergency shelter, permanent, supportive housing, employment opportunities, utilities and rental assistance.
What are the organization's capabilities for doing this?
Volunteers play a vital role in supporting SFC's daily operations. Whether they are from a local high school, corporate groups including Caruso Affiliated and SoCal Gas, or individuals, 3,076 volunteers donated 21,496 hours of service last year!
Well-respected community partners including Clinica Romero, QueensCare Health and Faith Partnership, St. John's Well Child, and the UCLA Mobile Eye Clinic provide medical and vision clinics on site at six times/month and dental services through a new partnership with USC's dental school. Another new partner, Lava Mae, provides a mobile shower unit onsite and case management through LAHSA and PATH making it possible for SFC to offer showers five days/week.
SFC has longstanding partnerships with many food suppliers from large stores including Target, and Lucky's, to regional food banks that donate inkind food. This year, we started rescuing food from Costco and several USC fraternities. Last year, SFC rescued $2.4 million of food.
What have they accomplished so far and what's next?
In 2020 we:
Accommodated 39,477 pantry program visits compared to 22,415 visits in 2019.
Rescued 1.9 million pounds of food.
Our Resources team provided 2,140 supportive services visits.
Served 74,000 meals to homeless guests.
Provided Rental and Utility Assistance to 123 families and one-on-one case management to 15 guests.
Participated in 48 pop-up, drive-through pantry programs in food desert communities.
In partnership with Helping Hands and Uber Eats, we began to deliver our pantry to vulnerable recipients, reducing their exposure to the outside world and COVID-19.
Provided 816 showers to our homeless guests through our mobile shower partner, the CARE team through the City of LA.
Sent 123 youth to virtual day camps with our summer camp partners, Camp Bob Waldorf and Camp Whittle, where they learned art, dance, cooking, and even trapeze.
Completed our much-anticipated kitchen renovation at the end of June which has allowed us to use more of the food we rescue, and prepare it more efficiently.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
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How is your organization using feedback from the people you serve?
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With whom is the organization sharing feedback?
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
St. Francis Center
Board of directorsas of 01/19/2023
Mrs. Elvira Valenzuela
Vice President, East West Bank
Hilarion O'Connor
Cathedral of Our Lady of the Angels
Fabian Garcia
Homeboy Industries
Stephen Erigero
Ropers Majeski Khn & Bentley PC
David Smith
Holthouse Carlin & Van Trigt LLP (HCVT)
Jackie Plaza
Fairmont Hotels and Resorts
John Horn
Bighorn Financial, Inc.
Michael McGuinness
O’Melveny & Myers LLP
Bill Minkel
Franciscan Friars of California
Mark Wilson
Hanmi Bank
Alyssa Morrisroe
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data