University Muslim Medical Association, Inc.
Healthcare for all, Inspired by Islam
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Physical & Behavioral Health Services
A provider of primary, preventive and behavioral healthcare services, UMMA is the medical home and family doctor for more than 6,000 South Los Angeles residents who would otherwise not have access to care. Our services include:
• Adult internal medicine: Physical examinations to assess overall health, as well as diagnosis and treatment of acute and chronic disease.
• Chronic disease diagnosis, treatment and management: Ongoing treatment and medication for patients diagnosed with chronic diseases, and referral to specialty care as needed.
• Pediatric care: Comprehensive health care for infants and children, including immunizations, screenings and age-appropriate health education, as well as diagnostic and treatment services.
• Adolescent care: Comprehensive health care for adolescents, including pregnancy testing and counseling, and STD/HIV testing, treatment, and counseling.
• Men’s and women’s health care: Preventive health services for men and women, including gynecological and mammography examinations, pregnancy testing, and screening for sexually transmitted diseases.
• Prenatal care: Comprehensive health care for expectant mothers in our community, including physical exams, nutrition counseling, and referral services.
• Behavioral Health Services: Launched in 2015, UMMA provides individual and group counseling for adolescents and adults
• Health education: One-on-one patient counseling regarding health-related topics; group education sessions on a variety of health and wellness issues, including diabetes and nutrition; and regular events to improve community awareness of health and wellness issues.
• Referrals: Referrals for additional diagnostic procedures; for specialized and emergency care related to oral health, oncology, gastrointestinal disorders and other conditions; for social services; and for other care needs.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of patient visits
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
UMMA’s designated four strategic goals are to:
Goal 1: Expand health and wellness in South Los Angeles (South LA).
Goal 2: Strengthen UMMA’s organizational capacity and provide greater flexibility for UMMA to serve the community.
Goal 3: Create and implement a marketing and communications plan to increase awareness of UMMA and what it provides.
Goal 4: Create a robust community relations program to increase outreach and funding opportunities.
What are the organization's key strategies for making this happen?
Guided by our strategic plan, our staff will embark on need assessments, mapping workflows, testing new technology, drafting procedures, mining data, and crafting detailed work plans, in order to ensure the success of these goals. Benchmarks will be determined, and progress will be regularly measured and reported. UMMA views the social determinants of health all interrelated and its own work as part of a larger push towards systemic health equity.
What are the organization's capabilities for doing this?
We have a highly committed and motivated board and staff.
What have they accomplished so far and what's next?
1) UMMA is proud of our recognition as a Patient Centered Medical Home (PCMH). This designation reflects our commitment to increasing access to care for our community.
2) In October 2020, UMMA was recognized by Assembly member Reginald Byron Jones-Sawyer, Sr. as the 2020 California Nonprofit of the Year for the 59th Assembly District for our commitment to increasing access to high-quality healthcare and addressing critical social needs in South LA.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
University Muslim Medical Association, Inc.
Board of directorsas of 12/02/2022
Paul Wong
Law Offices of Paul Wong
Munaf Kadri, MD
Loma Linda Medical Center
Raziya Shaikh
Paul Wong
Milam & Larsen, LLP
Naim Shah
Vivianna Trujillo
Altaf Kazi, MD
Kaiser Permanente
MehdiReza Hirji
Ridaa Atcha
Kathryn Hickman Windley
Jacqueline Love
Emily Reed
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 05/31/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.