PLATINUM2023

Claris Health

Clarity and care, every step of the way

aka Reality Check   |   Los Angeles, CA   |  https://www.clarishealth.org

Mission

Equipping and caring for individuals and their families before, during, and after pregnancy and sexual-health choices.

Ruling year info

2001

Principal Officer

Talitha Phillips

Main address

11500 W. Olympic Blvd. Suite 570

Los Angeles, CA 90064 USA

Show more contact info

Formerly known as

Westside Pregnancy Clinic

EIN

95-4806856

NTEE code info

Community Health Systems (E21)

Counseling Support Groups (F60)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Claris addresses the glaring needs and health disparities in underserved communities and serves pregnant women and Black Indigenous People of Color. This is accomplished with clinics in West and South LA, offering free medical, counseling, and support services, and operating a mobile clinic that travels to low-income neighborhoods, community agencies, and people experiencing homelessness, violence and trafficking. Unintended pregnancy continues to be one of the largest public health issues facing the men and women of Los Angeles. With almost fifty percent of all pregnancies in our community being unintended, this common situation often leaves people feeling scared, alone, confused or trapped by a lack of resources or support.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Medical Clinic

Walk-in and scheduled appointments are available, and all services are free or low-cost. Clinicians and staff continuously provide a professional and safe environment, regardless of the pregnancy outcome or the patient’s ability to pay. Medical services available at the clinics include: pregnancy testing, early prenatal care (including ultrasound imaging and nutritional counseling), reproductive health education, HIV and other STD testing and treatment, and peer counseling.

Population(s) Served
Women and girls
Adults

Professional counseling is available through mental health services, and programs for parenting, relationship, and sexual health concerns are offered. Claris partners with Pepperdine University and other Marriage Family Therapy (MFT) Intern programs to offer vital services to the at-risk population served. A Licensed Clinical Supervisor oversees the MFT trainees, providing both individual and group supervision. Interns also facilitate adoption, post-abortion, and sexual abuse support groups as well as individual counseling.

Population(s) Served
Women and girls
Families

Mentorship and educational classes (court ordered classes available) are offered to equip individuals to become healthier parents. Incentive programs are available and enable participants to earn basic baby supplies by attending ongoing education programs.

Population(s) Served
Parents
Women and girls

Support groups and peer counseling are offered as encouragement and guidance to the women and men who have chosen to place their babies for adoption, and for those who are struggling with a past pregnancy loss or sexual abuse.

Population(s) Served
Adults
Women and girls

Pregnancy prevention and sexual and relational health education program targeted toward teens and young adults. Classes and workshops are also available to equip parents to handle sexual and relational health matters related to their teenage children.

Population(s) Served
Adolescents
Parents

In response to the health care and supportive programming needed in low-income and at-risk communities, Claris launched a Mobile Medical Unit that offers pregnancy testing, early prenatal services, sexually transmitted disease and other screenings, and care to hard-to-reach communities. This custom vehicle visits 27 sites monthly throughout Los Angeles County that are known for limited access to health care and a high mistrust of the medical community. The mobile clinic also serves as a funnel for patients seeking ongoing care to transition from outlying communities into our permanent locations in Inglewood and West Los Angeles.

Population(s) Served
Economically disadvantaged people
Homeless people

Where we work

Affiliations & memberships

Chamber of Commerce

Inglewood Chamber of Commerce 2017

Inglewood Chamber of Commerce 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of sexually active females receiving reproductive health services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys, LGBTQ people

Related Program

Medical Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Reflects number of reproductive health services provided including STD testing, early prenatal visits, and health screenings.

Number of overall donors

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Includes new + repeat donors.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, Adults, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of individuals served on-site at one of our clinic or support facilities. Does not include community education or off-site clinic services.

Number of youth reporting increased knowledge on healthy relationships and avoiding risky behaviors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, At-risk youth, Students

Related Program

Sexual Health Education

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Number of students and parents receiving a sexual & relational health education presentation. In 2019, number reflects LA based presentations. Prior to 2019, it includes national satellite groups.

Overall client satisfaction rate (in %)

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Percent of total satisfaction as indicated in client exit surveys.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Polarizing views surrounding sexual and reproductive health permeate society. The topics of abortion and unintended pregnancy drive political and social discussion, and the focus has shifted toward debating and attacking sides instead of caring for people. Claris Health focuses on genuinely meeting the physical and emotional needs of those at-risk for or facing an unintended pregnancy. This model, which we call The Claris Way, demonstrates patient-led care and respects personal decision-making. Patients or clients guide the discussion or counseling process. Care is tailored to assist the individual through the decision-making process and beyond. Patients who come to Claris are provided with information about all pregnancy options. While Claris does not perform terminations, facilitate adoptions, or provide prenatal care for high-risk patients, we continue to serve as a vital support system for women and men facing unintended pregnancies as we support them during the decision-making process and in the critical months and years that follow. Our messaging and model of care have created unity around difficult topics and between polarized communities. We believe that this is critical to remove the stigma around sexual and relational-health concerns.

Claris continues to expand and refine its unique approach to equipping and caring for individuals and families in unintended pregnancies and facing sexual and reproductive health choices. The 2020 Covid-19 pandemic forced various lockdowns, closures, and creative programming. While many agencies closed their doors, we have used this difficult season as an opportunity to embrace and test out new ideas, expand our reach, and stand in the gap. As a result, we have identified three strategic initiatives to guide us over the next three years.

The strategies involve developing training to equip partner organizations in frontline options counseling, offering virtual counseling services and casework, and the development of a large campus that can house Claris services as well as many critical social services needed for families served at Claris. These strategies not only expand the reach of the agency as a whole, we believe they will also continue to directly increase our reach to those facing unintended or challenging pregnancies. This target population is increasingly more difficult to reach as access to at-home testing and Virtual Care (Telehealth) services are readily available. Innovative and creative strategies are required to specifically reach women and men in their moment of pregnancy decision-making and beyond.

Claris Health has 3 priorities to accomplish the overall goal by June 30, 2024. These priorities have been developed to move Claris into the next level of impact and influence, while staying-true and cultivating the unique values that drive Claris’ mission. These priorities are meant to be memorable and repeatable so the organization’s leaders can cascade this vision to the staff, board, donors, grants, and clients.

1. CLARIS VIRTUAL CARE |Monthly average of 55 people in LA and 400 people nationally
2. CLARIS PARTNERS | 40 organizations in 4 cities will be trained and become formalized partners, owning the Claris Way
3. CLARIS CAMPUS | Open a “one stop care” campus in LA County

Claris employs a variety of methods and safeguards to ensure the sustainability of programs and services.

Financial Accountability: Claris is almost entirely funded by individual donors and private foundations. This has created financial sustainability in that the agency is not affected by changes in State or Federal funding. Additionally, over the past ten years, Claris has built a wide and deep resource base that does not rely on a specific individual or foundation. To ensure consistent accountability, the agency has formed a finance committee of local CPA and financial advisors. This group monitors revenue and expenses as well as other areas of financial performance on a quarterly basis. Annually, a financial review is conducted by an outside accounting firm. In 2020-21, 43% of support and revenue was from individual donations, 33% from fundraising events, 9% from grants, 3% from program income, 5% from gifts-in-kind, and 7% other.

Community Partnerships: Claris has built a solid network of partnerships with schools, social service agencies, medical professionals, and hospitals. By 2021, the number of committed partners grew to 250 community and social service agencies. We have staff dedicated to building and maintaining these relationships.

Leadership: A governing Board of Directors and board committees are comprised of individuals from diverse backgrounds and skills, including non-profit management, medical, accounting, legal, fundraising, media and marketing. The staff executive leadership team has guided the agency for a combined total of forty-eight years. Their experience, along with several other highly dedicated individuals, provides a stable and safe environment for employees as well as clients.

Client and Program Evaluation: client exit survey results indicate a 99% overall satisfaction rate. Additionally, a high priority is placed on obtaining consistent, detailed feedback from program participants, partnering agencies and volunteers to assist in highlighting strengths as well as areas for improvement. The V.P. of Operations consistently reviews these components and makes recommendations and implements changes as a result.

Claris is currently on track to accomplish its strategic plan goals.

VIRTUAL CARE: In 2021, we launched a virtual care model and are now offering support services to patients around the nation.

PARTNER/REFERRAL NETWORK: The partner referral network began in Los Angeles 2021. Twelve local agencies, and more than 150 of their employees, were trained in the Claris Way model of care. In April 2022, we plan to launch the first out of state referral network in Austin, Texas and expect to train at least ten agencies in the Austin area before the end of 2022.

CLARIS CAMPUS: In January 2022, a feasibility study was concluded for the Claris campus project resulting in a large lead gift for the campaign. Next steps include smaller Taskforce and subcommittee groups to refine the campaign and further test the feasibility of the project and funding.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Claris Health
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Claris Health

Board of directors
as of 01/09/2024
SOURCE: Self-reported by organization
Board chair

Amen Bains

Chris Coates

Amen Bains

Talitha Phillips

Andrea Regalado

Adrienne Dixon

Dr. Carla Janzen

Sarah Dubbeldam

Kelly Redd

Denise Perlstein

Kathryn Underwood

Nick Angelich

Natalie LeVeck

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/22/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female
Sexual orientation
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 12/24/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.