Programs and results
What we aim to solve
Last year, Maui Humane Society accepted over 4,000 animals. We work to control pet overpopulation by offering low cost spay/neuter options to the community and through TNR of community cats. We encourage responsible pet ownership through humane enforcement, humane education programs, and community outreach. We save lives by offering sheltering both on-site and through our foster network and provide life-saving medical care to sick or injured animals. We transfer animals into adoption-guaranteed care and partner with local businesses and media outlets to increase exposure of adoptable animals. We increase adoptability for our shelter dogs through enrichment programs like Beach Buddies, Dog Playgroups and Walking, and Canine Good Citizen training.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Humane Enforcement and Field Operations
Maui Humane Society's Humane Officers are highly trained, dedicated professionals who are committed to public safety and animal protection. Our field officers go out into the community 7 days a week, acting not only as law enforcers, but also as educators and facilitators to pet owners all over the island.
Sheltering and Adoptions
General care and housing of animals at the shelter
Veterinary Services, including Spay and Neuter
Medical care of animals at the shelter, spay/neuter surgeries for community and shelter pets
Humane Education and Community Outreach
Educate children and adults (from pre-K through senior citizens) about responsible pet ownership, compassion toward all living creatures and the human-animal bond.
Animal Transfer (Wings of Aloha)
The Wings of Aloha program was created to fly pets to the mainland where there are animal welfare partners and new owners waiting for Maui's homeless pets. Believe it or not there are animal welfare groups on the mainland who don't struggle with pet overpopulation or lack of adopters the way we do on Maui! The Wings of Aloha Program encourages a strong working partnership with these welfare groups, provides the highest standard for the health and safety of our shelter pets, and gives them the second chance at a long and cherished life that they truly deserve by transferring animals to adoption guaranteed rescues and shelters. Maui Humane Society is committed to saving more lives and can do so by relocating some of our animals to places where there is a higher demand for adoptable dogs and cats.
Volunteering
The Volunteer Program is absolutely vital to the success of Maui Humane Society. Working more than 19,000 hours in the last year, our volunteer team is exciting and thriving. We are extremely proud of the powerful difference our volunteers make, in our shelter, with our animals, and throughout the community.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of animals rehomed
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth, Ethnic and racial groups, Economically disadvantaged people, Families
Related Program
Sheltering and Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Rehomed = Adopted These numbers do not include animals transferred and adopted via transfer partners
Number of animals rescued
This metric is no longer tracked.Totals By Year
Related Program
Humane Enforcement and Field Operations
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Number of stray animals picked up by Humane Enforcement Officers
Number of animal adoptions
This metric is no longer tracked.Totals By Year
Related Program
Sheltering and Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of sheltered animals
This metric is no longer tracked.Totals By Year
Related Program
Sheltering and Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Number of animals cared for by Maui Humane Society
Number of pets microchipped
This metric is no longer tracked.Totals By Year
Related Program
Veterinary Services, including Spay and Neuter
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Average number of days of shelter stay for dogs
This metric is no longer tracked.Totals By Year
Related Program
Sheltering and Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Average number of days of shelter stay for cats and small animals
This metric is no longer tracked.Totals By Year
Related Program
Sheltering and Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Number of animals returned to their owner
This metric is no longer tracked.Totals By Year
Related Program
Sheltering and Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of animals receiving subsidized or free spay/neuter services
This metric is no longer tracked.Totals By Year
Related Program
Veterinary Services, including Spay and Neuter
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Owned pets & community cats
Number of animals spayed and neutered
This metric is no longer tracked.Totals By Year
Related Program
Veterinary Services, including Spay and Neuter
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total pounds of pet food and litter distributed
This metric is no longer tracked.Totals By Year
Related Program
Humane Education and Community Outreach
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number reflects just pet food, not litter.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Maui Humane Society's mission is “to protect and save the lives of Maui’s animals, accepting all in need, educating the community, and inspiring respect and compassion towards all animals”.
What are the organization's key strategies for making this happen?
MHS provides year-round, no and low cost spay/neuter surgeries. Live Release Rates (the number of animals leaving the shelter alive, with a positive outcome) have dramatically increased thanks to expanded programs which promote adoptions, reunite lost pets with their owners, and relocate animals to adoption-guaranteed rescues and shelters both locally and on the Mainland. Programs to enrich the lives of shelter animals and to meet the needs of each individual animal by identifying and responding to behavioral and medical barriers that would prevent the animal from being adopted, have been newly instituted. The Humane Enforcement Department has been reorganized so that emphasis is on enforcement officers being a visible and action-oriented force, available 24/7, who enforce animal related laws, prevent animal cruelty and enhance animal care and safety by educating the community about animal needs. A facilities improvement program aimed at creating a safe and comfortable environment for animals and staff has transformed Maui Humane Society into a welcoming, family friendly place for people to visit, adopt, donate and volunteer.
Maui Humane Society partners with Maui’s public and private sector to provide services and to enhance community life. Partnerships include providing animal management services to the County of Maui, offering schools and community groups educational presentations for every age group on a wide variety of animal-related topics with the goal of providing Maui’s people with the information and resources needed to advocate compassion and respect for all living creatures and to become responsible pet owners, classroom presentations and shelter tours are available for all schools on the island. MHS also offers students the opportunity to fulfill community service hours and provides mentorship for school projects. Animal Camp, a program for grades 2-5, provides exposure to shelter animals, play activities and instruction on responsible pet ownership.
Maui Humane Society also cooperates with other animal advocacy groups, both local and national, partners with the Red Cross and County Civil Defense to provide pet friendly emergency shelters during natural disasters, and acts as veterinary inspectors for the State of Hawaii’s Quarantine Direct Release Program at Kahului Airport.
What are the organization's capabilities for doing this?
Maui Humane Society has assembled an exceptional staff passionately devoted to the MHS mission and have created an organizational culture that fosters collaboration, teamwork and problem-solving. This combination of dedicated staff, teamwork, and strategic vision has raised the bar and enabled the organization to save more animal lives than ever before by developing innovative programs to enhance the quality and availability of animal welfare services on Maui.
What have they accomplished so far and what's next?
Maui Humane Society had a Live Release Rate (LRR) of 96% for dogs and 90% for cats in December 2018.
In FY18, over 6000 animals were spayed and neutered at Maui Humane Society - a record we are set to break in FY19.
Dog enrichment programs like playgroups, Beach Buddies and Canine Good Citizen's training ensure that shelter dogs are given every opportunity for a positive outcome.
Programs were implemented to manage community cats, including TNR, spay/neuter clinics and the hiring of a Community Cat Coordinator to work with colony managers to control the island's population and ensure the health and safety of community cats.
Maui Humane Society has also dramatically grown its volunteer foster network to increase life-saving capabilities.
More progress, including goals can be found in Maui Humane Society's annual report at mauihumanesociety.org
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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MAUI HUMANE SOCIETY INC
Board of directorsas of 08/09/2022
Ron Schmidt
Robert Kawahara, CPA
Ronald A. Kawahara & Co., CPAs, Inc.
Al Andrews
Management Consultants of Hawaii
Leigh Drewry
Eric Faivre
Aqua-Aston Hospitality
Jody Reale
Hike Maui
Anna Marschke
Wailea Beach Marriott Resort & Spa
Steve Ulene
The Barking Lounge
Judith Aikawa
Hillary Nauss
Amy Reisenauer
Kanara Woodford
Tim O’Shaughnessy
Kalani Nakoa
Maria Zielinski
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data