PLATINUM2024

Child & Family Center

Strengthening Families Today for Stronger Communities Tomorrow

Santa Clarita, CA   |  www.childfamilycenter.org
GuideStar Charity Check

Child & Family Center

EIN: 95-3941342


Mission

Changing lives. Healing relationships. Helping people thrive. Strengthening families today for stronger communities tomorrow.

Ruling year info

1985

CEO

Ms. Nikki Buckstead

Main address

21545 Centre Pointe Parkway

Santa Clarita, CA 91350 USA

Show more contact info

EIN

95-3941342

Subject area info

Community mental health care

Mental health counseling

Family services

Population served info

Children and youth

Infants and toddlers

Adolescents

Adults

Families

Show more populations served

NTEE code info

Community Mental Health Center (F32)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Affiliations

See related organizations info

What we aim to solve

SOURCE: Self-reported by organization

Child & Family Center is dedicated to helping children, families and adults reach their full potential for becoming caring and responsible adults. Established in 1976 as St. Stephen's Special School, the Agency's founders saw a need to assist children with emotional, learning and behavioral problems, by helping their parents learn better ways to parent them. Evolving into the SCV Special Children's Center in 1985, counseling services are added for teenagers and their parents. Now known as the Child & Family Center, the Agency has grown into a provider of comprehensive prevention, early intervention, diagnostic evaluation and therapeutic services for children, teens, adults and families who live in greater Los Angeles with primary service areas of Santa Clarita Valley and Antelope Valley. Programs include mental health (outpatient and field-based), substance use (outpatient and intensive outpatient), and domestic violence services (outreach and emergency shelter).

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Outpatient Mental Health Therapy

Individual, family and group therapy is available for those with a wide variety of emotional problems. Licensed Therapists and those working towards licensure, provide supervised services, including a number of evidence based practices geared towards addressing specific presenting problems.

Population(s) Served
Children and youth
Families

Any child under the age of 18 who may be a danger to themselves or others and is brought to the Center by their parent or legal guardian between the hours of 9am and 5pm receives a full range of crisis intervention services, including stabilization, and if necessary, psychiatric hospitalization. Additional services include individual counseling, support for the parent, legal referral to the client's medial plan or to a Center therapist for ongoing services.

Population(s) Served
Children and youth

Consultation with parents and teachers. Individual and group therapy for infants and toddlers.

Population(s) Served
Infants and toddlers
Parents

Teens and young adults who have a substance abuse problem along with an emotional disorder receive individual, family, and group services. In addition, a large number of substance abuse prevention services are provided on many school sites.

Population(s) Served
Adults
Adolescents

Families with severe problems may have their children removed from their home due to abuse, neglect or out of control behaviors on the part of the children. Wrap Around services provide "whatever it takes" to keep these children out of long term out-of-home placements, and to help the entire family stay together if the child is returned home or is place with a foster family. The team includes a facilitator, child and family specialist and a parent partner who provide mental health services in the home and help the family to create a plan for success.

Population(s) Served
Families

Thorough screening of prospective service staff, monitoring and supervision, and on-going training.

Population(s) Served
Adults

Domestic Violence Program offers shelter, intervention and prevention to victims of domestic violence and their children.
The program encompasses individual therapy, support groups, parenting classes and classes for children and teens.
In addition, the program provides victims under dire circumstances during the duration of 30 days to get access to transitional housing and additional services. Our 24-hour hotline is staffed by trained
advocates who provide counseling, information, referrals and access to immediate shelter.

Population(s) Served
Adults

Where we work

Awards

Community Provider Award of Excellence 2004

National Council for Community Behavioral Healthcare

Organization of the Year 2023

National Association of Social Workers

Community Impact Award 2023

Los Angeles County Substance Abuse Prevention and Control Provider Advisory Committee

Affiliations & memberships

Chamber of Commerce 1994

National Mental Health Association 1995

National Alliance for the Mentally Ill (NAMI) 1995

American Psychological Association 1991

Association of Psychology Postdoctoral and Internship Centers 2020

Association of Community Health Services Agencies 2010

California Partnership to End Domestic Violence 2017

MFT (Marriage Family Therapists) Consortium of California 1991

National Association for Health Care Quality 2023

Southern California Association of Psychology Training Programs 2010

Valley Industry Association of Santa Clarita Valley 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients who report general satisfaction with their services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults, Caregivers

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Reported is the percent of clients reporting general satisfaction across all programs (mental health, substance use, domestic violence, and family preservation services). Benchmark data available.

% of clients reporting satisfaction with receiving services in preferred language

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Ethnic and racial groups

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

Consumers and caregivers are surveyed to assess experience of care for services that are provided in preferred language. This is part of the Agency's diversity, equity and inclusion plan.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is changing lives, healing relationships, and helping people thrive. For over 40 years, Child & Family Center has provided quality care and services to children and families in need. As a vibrant and mission-driven organization, we have grown and evolved to meet the changing needs of the communities we serve and expectations of our funders. Child & Family Center aims to meet these goals, which align with the three-year Strategic Plan.
1. Meet client service hour expectations, timeliness and revenue expectations while holding expenses at or below budget.
2. Track and report the quality of the work being done as measured by the percent of treatment goals met, the completion of outcome measure data, and compliance with any standardized measure of client outcomes.
3. Pursue opportunities to grow the agency by expanding current grants, pursuing new grants, identifying and pursuing additional funding sources, growing through mergers and partnerships, and creating a valuable pipeline of quality clinical staff to support future growth.
4. Focus on creating organizational and departmental structure to support greater efficiency, accuracy, compliance and effectiveness.
5. Achieve three-year behavioral health accreditation from The Joint Commission for all programs and services.
6. Advance proactive and clear strategy for communicating to staff, clients, donors and the community.

We actively work to strengthen families today for stronger communities tomorrow. Our three-year Strategic Plan focuses on maintaining the financial stability required to accomplish this while demonstrating a deep commitment to and investment in our workforce. Described below are our goals and strategic focus framed by four aims:
• Better Care: Provide high quality care, treatment and services that are safe, timely, effective, efficient, equitable, ethical and client-centered. We ensure processes and operations are necessary, clearly defined, and efficiently designed to align people, systems, and policies and by matching workforce supply and skills with client and community need.
• Smarter Spending: Recognize that providing affordable care happens when costs are managed side-by-side with clinical quality and the client experience, which is integral to demonstrating accountability and value.
• Healthier People: Improve the behavioral health of children, adolescents, adults and others with mental health, substance use, and domestic violence conditions using evidence-based care.
• Joy in Work: Acknowledge the importance of a meaningful work environment and grow satisfying community relationships in which people find meaning and purpose to advance behavioral health care, treatment and services. We recruit, train and retain the best individuals to ensure the right people with the right skills are in the right place. Supporting this is a high impact Board and leadership that invest energy in strategy, performance management, organization health, talent management, and compliance.

• Strong governance: The Board fosters a culture of open dissent, expects individual accountability, demonstrates interpersonal cohesion, and possesses the degree of knowledge necessary to lead a nonprofit. The Board recognizes that fulfilling the Mission requires a willingness to change and that the status quo is a recipe for losing relevance. The Board of Directors meets monthly and reconstituted its annual Board orientation in this fiscal year.
• Cohesive senior leadership team: Weekly and impromptu meetings keeps the Senior Leadership Team ever looking forward, creating the programs, structures, supports and financial stability that will allow us to be a bigger part of the solution in providing better care while smartly spending.
• Engaged workforce: Interdepartmental teams, workgroups and committees provide opportunities for staff to work together towards common goals. Our employees give their best each day, are committed to the organization’s goals and values, and are motivated to contribute to Child & Family Center’s success.

Child & Family Center navigated two mergers enabling us to leverage resources and more efficiently and effectively provide mental health, substance use, and domestic violence services. We opened a second outpatient clinic in Palmdale, CA to address unmet needs for outpatient behavioral services in Antelope Valley. We achieved national accreditation by The Joint Commission, APPIC membership for our growing clinical training program to grow the pipeline for future clinicians to join our workforce, and expanded services such as telehealth and partnerships such a Bridge to Home and the Painted Turtle to offer alternative ways and settings to better serve the needs of the community. Moreover, our clients and their families share their experiences. These client satisfaction survey comments illustrate this:
• I have had the best experience here and actually helped me deal with my anxiety better than any other place.
• I can cope with situations better and talk about my problems
• Taught me how to deal with panic attacks or anxiety attacks and who to talk to when I am suicidal
• A place for me and my child to come and learn how to help him cope with anxiety. Has learned to smile more and has wanted to learn the guitar. Never wanted to engage in anything before.
By using their voices, we better understand our progress and where we need to continue to focus resources to achieve better care and healthier people for clients, families, and the community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

1.48

Average of 0.54 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

2.6

Average of 1.1 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

23%

Average of 23% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Child & Family Center

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Child & Family Center

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Child & Family Center

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of Child & Family Center’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $176,935 $557,566 $466,207 $434,010 $774,122
As % of expenses 1.5% 4.4% 3.6% 3.4% 6.0%
Unrestricted surplus (deficit) after depreciation -$119,046 $262,948 $150,598 $99,061 $466,039
As % of expenses -1.0% 2.0% 1.1% 0.8% 3.5%
Revenue composition info
Total revenue (unrestricted & restricted) $11,466,201 $12,948,889 $13,236,876 $13,061,004 $13,764,478
Total revenue, % change over prior year 9.0% 12.9% 2.2% -1.3% 5.4%
Program services revenue 0.0% 0.1% 0.2% 0.2% 0.2%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.1% 0.1% 0.1% 0.1% 0.1%
Government grants 87.1% 93.2% 94.6% 94.5% 88.9%
All other grants and contributions 12.0% 5.8% 4.1% 4.4% 9.6%
Other revenue 0.8% 0.9% 1.0% 0.9% 1.2%
Expense composition info
Total expenses before depreciation $11,485,501 $12,632,325 $12,887,831 $12,653,991 $12,853,357
Total expenses, % change over prior year 6.1% 10.0% 2.0% -1.8% 1.6%
Personnel 77.0% 78.6% 81.2% 82.5% 81.9%
Professional fees 0.6% 6.4% 5.8% 5.5% 6.2%
Occupancy 0.0% 0.0% 0.0% 0.0% 0.0%
Interest 0.5% 0.3% 0.1% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 21.8% 14.7% 13.0% 12.0% 11.8%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $11,781,482 $12,926,943 $13,203,440 $12,988,940 $13,161,440
One month of savings $957,125 $1,052,694 $1,073,986 $1,054,499 $1,071,113
Debt principal payment $363,012 $505,623 $273,482 $17,913 $18,682
Fixed asset additions $576,530 $0 $0 $0 $0
Total full costs (estimated) $13,678,149 $14,485,260 $14,550,908 $14,061,352 $14,251,235

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 1.4 0.7 1.2 1.7 2.6
Months of cash and investments 1.4 0.7 1.2 1.7 2.6
Months of estimated liquid unrestricted net assets 0.7 0.5 0.6 1.0 1.7
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $1,329,578 $737,594 $1,290,251 $1,783,210 $2,820,665
Investments $0 $0 $0 $0 $0
Receivables $856,606 $909,254 $1,164,291 $1,198,001 $804,998
Gross land, buildings, equipment (LBE) $9,418,767 $9,659,786 $9,698,020 $9,770,677 $9,655,108
Accumulated depreciation (as a % of LBE) 50.3% 52.3% 55.2% 58.5% 61.6%
Liabilities (as a % of assets) 29.8% 22.6% 27.9% 29.6% 24.8%
Unrestricted net assets $4,531,385 $4,794,333 $4,944,931 $5,043,992 $5,510,031
Temporarily restricted net assets $515,000 $275,168 N/A N/A N/A
Permanently restricted net assets $20,000 $20,000 N/A N/A N/A
Total restricted net assets $535,000 $295,168 $170,000 $170,000 $250,065
Total net assets $5,066,385 $5,089,501 $5,114,931 $5,213,992 $5,760,096

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

CEO

Ms. Nikki Buckstead

Ms. Buckstead is a skilled executive with over 30 years of experience in the nonprofit, social services field. She expresses a passion for advocacy and working to reduce stigma and build collaboration which has led her to work extensively in the fields of mental/behavioral health, substance use treatment and prevention, and family homeless services.

Number of employees

Source: IRS Form 990

Child & Family Center

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
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Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Child & Family Center

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Child & Family Center

Board of directors
as of 01/26/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Dr. Marc Winger

Retired Superintendent Newhall School District

Term: 2020 - 2022

Bill Cooper

Director SCV Water

Gloria Mercado-Fortine

LAUSD

Fred Arnold

American Family Funding

Staci Daniels-Sommers

Licensed Clinical Social Worker

Taylor Kellstron

Re/MAX

Jean LaCorte-Kiczek

Event Management, Retired

Jennifer Lee

Attorney at Law

Dr. David Wong

Kaiser Permanente

Aida Weinstein

Accountant, retired

Rick Garcia

Lee Andrews Group

Diana Pretzlaff

Registered Nurse/Fundraiser

Debbie Holbrook

Sr. Manager Princess Cruises

Kris Huber

Registered Veterinary Technician, Retired

Cristy Collins-Parke

Vice President, Licensing McFarlane Toy Company

Nikki Buckstead

CEO, Child & Family Center

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/24/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 04/15/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.

Contractors

Fiscal year ending
There are no fundraisers recorded for this organization.