PLATINUM2024

Mental Health Resources, Inc

Hope Happens

aka MHR   |   Clovis, NM   |  mhrnewmexico.com

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Mental Health Resources, Inc

EIN: 85-0247111


Mission

Moving to inspire Hope and renew Resilience in all Individuals.

Ruling year info

1977

Executive Director

Brad Rikel

Deputy Executive Director

Lacy Keith

Main address

1100 W 21st St

Clovis, NM 88101 USA

Show more contact info

EIN

85-0247111

Subject area info

Mental health care

Mental and behavioral disorders

Family counseling

Parent education

Adult peer mentoring

Show more subject areas

Population served info

Children and youth

Adults

Women and girls

Men and boys

Families

Show more populations served

NTEE code info

Mental Health Treatment (F30)

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The primary focus of MHR is to address disparities in healthcare accessibility and equity, particularly in underserved rural areas. We aim to provide comprehensive mental health services and support to individuals residing in our rural communities who may face barriers such as limited access to healthcare facilities, transportation challenges, stigma surrounding mental health, and shortages of mental health professionals. Our organization works to bridge these gaps by offering outreach programs, telehealth services, community partnerships, and advocacy initiatives aimed at improving mental health outcomes and ensuring that everyone, regardless of location or background, has access to quality mental health care.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Outpatient Counseling

MHR provides outpatient counseling services to individuals, couples, or families. This outpatient counseling includes One-on-One Counseling, Family Counseling, and Group-Based Counseling. Counseling or therapy approaches are individualized and utilized to treat numerous mental health and substance use disorders. Clients and their therapists determine essential areas to focus on in treatment, and goals are reviewed with all clients every quarter. MHR does not provide psychological testing for diagnoses such as dementia/Alzheimer's or autism spectrum disorder.

Population(s) Served

Mental Health Resources, Inc. offers psychiatric services in conjunction with the therapeutic process to individuals who may benefit from medication therapy. MHR does not currently offer “stand-alone” psychiatric services as our philosophy believes in the relationship between mental health, medications, and the therapeutic process to facilitate the best possible outcome. Referrals for medication evaluations are made following the clinical intake process for individuals who meet service eligibility requirements.

Population(s) Served

Multi-systemic therapy provides intensive home and community-based treatment for adolescents and teens who are at risk of out-of-home placement or are returning home from placement and their families. The MST model targets specific behaviors with behavioral interventions specific to each client and family. Services include an initial assessment to identify the focus of the MST interventions, work with the child, the family, the schools and others who influence the youths life.

Population(s) Served
Children and youth

MHR offers an Intensive Outpatient Program (IOP) for individuals with substance use disorders and serves as a step-up from traditional outpatient counseling services or a step-down program from inpatient treatments such as detox or rehabilitation.
The program is intensive in that an individual participates in treatment sessions for a minimum of 9 hours each week to aid in achieving and supporting long-term recovery. The average length of stay in the program is 4-6 months. During treatment, individuals are taught early recovery and relapse prevention skills, and social support and family education are also provided. IOP treatment uses an evidence-based model known as The Matrix Model, along with weekly random urinalysis screenings for accountability to recovery goals.

Population(s) Served

Community Support Services (CCSS) aims to serve individuals/families with the services and resources necessary to promote recovery, rehabilitation, and resiliency. Community support activities address goals, specifically functional domains: independent living, learning, working, socializing, and recreation.
CCSS consists of various interventions, primarily face-to-face and in community locations, that address barriers that impede the development of skills necessary for independent functioning in the community and strengths that may aid the eligible recipient and family in the recovery or resiliency process.
Comprehensive Community Support Services also includes assistance with identifying and coordinating services and supports identified in an individuals treatment plan, supporting an individual and family in crises, and providing individual interventions to develop or enhance an individuals ability to make informed and independent choices.

Population(s) Served

Medication Assisted Treatment (MAT) is the use of FDA-approved medications, in combination with counseling and behavioral therapies, to provide a "whole-patient" approach to the treatment of substance use disorders. There are FDA-approved medications to treat alcohol use disorder, smoking, and opioid use disorder.

Population(s) Served

The purpose of Psychosocial Rehabilitation Services (PSR) is to provide an array of services offered through a group modality in a clubhouse or classroom setting to help an individual capitalize on personal strengths, develop coping strategies and skills to deal with deficits and to develop a supportive environment in which to function as independently as possible. Psychosocial rehabilitation intervention is intended to be a transitional level of care based on the individuals recovery and resiliency goals.

Population(s) Served
Adults

The CareLink NM service delivery model enhances the integration and coordination of primary, acute, behavioral health, and long-term care services and supports across the lifespan for persons with chronic illness. CLNM increases access to health education and promotion activities and monitors the CLNM members treatment outcomes and utilization of resources. CLNM care coordinators help to coordinate appointments with primary care and specialty practitioners and can help to coordinate discharge planning when the member is moving between different levels of care.

Population(s) Served

Certified Peer Support Workers use their experience to inspire hope and instill a sense of empowerment in others. They are trained to deliver various support services and help others identify and navigate systems to aid recovery. Through wisdom from their lived experience, they inspire hope and belief that recovery is possible.
Family Peer Support Services supports parents and other primary caregivers to ensure their voice is heard, incorporate their preferences into their childrens care plans, and strengthen their natural support systems. FPSS helps families gain the knowledge, skills, and confidence to effectively manage their needs and ultimately move to more family independence. Family Peers Support Workers (FPSWs) serve as role models demonstrating effective relationships, interactions, and behaviors, sharing their experience, as appropriate, to establish a bond based on similar experiences.

Population(s) Served

NM High Fidelity Wraparound is an approach to care coordination that builds on the collaboration of a committed group of family, friends, community, and professionals. Wraparound mobilizes strengths, resources, services, and the community to develop a plan of care that best fits a familys vision, strengths, needs, and story.
NM High Fidelity Wraparound prioritizes putting youth and families in the drivers seat of their care while collaborating with those around youth and families.

Population(s) Served

Where we work

Awards

NHSC 2021

HRSA

Affiliations & memberships

CARF 2018

CARF 2021

CARF 2024

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of new programs/program sites

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

MHR is committed to achieving several key objectives:

We aim to increase access to mental health care in rural areas by expanding our reach through telehealth services, and community outreach programs such as Comprehensive Community Support Services.

We strive to decrease the stigma surrounding mental health issues in rural communities through education, and community engagement efforts, such as a Mental Health Awareness 5k each May.

Our goal is to empower individuals in rural areas with knowledge and resources to better understand mental health conditions, recognize symptoms, and seek appropriate support and treatment.

We aim to foster supportive environments in rural communities where individuals feel comfortable discussing mental health concerns openly and can access a network of resources and support that MHR offers.

Overall, our organization is dedicated to ensuring that individuals in rural communities have equal opportunities to access high-quality mental health care and support, leading to improved well-being and resilience across these underserved areas.

Below are just a few of MHR's strategies to bring good health and well-being to our community through our resources.

1. Providing one-on-one counseling sessions with licensed mental health professionals to address specific mental health concerns and provide personalized support and coping strategies.

2. Facilitating group therapy sessions or support groups where individuals with similar experiences can share their challenges, receive support, and learn from each other's coping mechanisms.

3. Offering classes to increase awareness and understanding of mental health issues, coping skills, stress management techniques, and strategies for maintaining overall well-being.

4. Utilizing telehealth platforms to deliver mental health services remotely, enabling individuals in rural areas to access counseling and therapy sessions from the comfort of their homes.

5. Establishing crisis intervention services and hotlines to provide immediate support and assistance to individuals experiencing mental health crises or emotional distress.

6. Incorporating holistic approaches to mental well-being, such as encouraging mindfulness practices, relaxation techniques, physical activity, and holistic therapies like art therapy.

7. Establishing peer support programs where individuals with lived experience of mental health challenges serve as mentors or peer supporters to provide encouragement, guidance, and empathy to others facing similar struggles.

8. Providing ongoing support and follow-up care to clients to monitor progress, address any emerging concerns, and ensure that individuals receive the support they need to maintain their mental well-being over time.

Below are just a few of the ways that MHR is capable of promoting mental well-being among our clients:

1. Employing licensed mental health professionals, including counselors, therapists, psychologists, and psychiatrists, who are trained and experienced in providing a range of mental health services.

2. Established telehealth infrastructure to deliver remote mental health services, including video conferencing platforms, secure communication channels, and electronic health record systems.

3. Collaborating with local community organizations, healthcare providers, schools, churches, and other stakeholders to expand outreach efforts, coordinate care, and leverage existing resources and networks.

4. Providing crisis intervention services, including 24/7 hotlines, crisis response teams, and partnerships with emergency services, to ensure immediate support for individuals in crisis situations.

5. Offering training and education programs for staff on topics such as mental health awareness, suicide prevention, trauma-informed care, and cultural competence.

6. Conduct outreach activities, awareness campaigns, and community events to reduce stigma, raise awareness about mental health issues, and promote available resources and services.

7. Conduct research and program evaluation to assess the effectiveness of interventions, identify areas for improvement, and contribute to the evidence base for rural mental health services.

8. Securing funding through grants, donations, and partnerships to support program operations, staffing, training, technology upgrades, and outreach initiatives, while effectively managing resources to maximize impact and sustainability.

9. Adopt a client-centered approach that prioritizes individual needs, preferences, and cultural backgrounds, and tailoring services to meet the diverse needs of clients in rural communities.

MHR boasts a highly qualified staff delivering comprehensive care to clients, supported by a multi-dimensional telehealth platform continually optimized for user experience. With strong community ties, MHR leverages partnerships for client referrals, while offering crisis intervention services and ongoing staff training to meet regulatory standards. MHR's proactive approach extends to community outreach initiatives like the Mental Health Awareness 5K, reinforcing our commitment to destigmatizing mental health. A dedicated Quality Improvement Director ensures program efficacy, complemented by a grant writer securing external funding with the assistance of a Grant Committee that is made up of members of senior leadership. MHR follows a Treat First initiative, which ensures all clients receive equitable care, regardless of background, reinforcing our mission to address mental health needs in rural areas effectively.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback, Method was limited to in-person

Financials

Mental Health Resources, Inc
Fiscal year: Jul 01 - Jun 30

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

13.45

Average of 7.49 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

5.9

Average of 4.1 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

17%

Average of 19% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Mental Health Resources, Inc

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Mental Health Resources, Inc

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Mental Health Resources, Inc

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of Mental Health Resources, Inc’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $1,122,920 $5,905,313 $1,402,096 $354,251 $249,067
As % of expenses 21.4% 93.5% 19.7% 4.9% 3.6%
Unrestricted surplus (deficit) after depreciation $1,010,609 $5,788,137 $1,278,394 $235,476 $136,158
As % of expenses 18.8% 90.0% 17.7% 3.2% 2.0%
Revenue composition info
Total revenue (unrestricted & restricted) $6,396,813 $7,663,033 $8,149,273 $7,610,438 $7,142,560
Total revenue, % change over prior year 20.8% 19.8% 6.3% -6.6% -6.1%
Program services revenue 97.8% 97.4% 90.1% 94.7% 95.2%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.8% 0.0% 0.1% 0.0%
Government grants 0.0% 0.0% 0.0% 0.0% 0.0%
All other grants and contributions 0.0% 0.0% 0.0% 0.0% 0.0%
Other revenue 2.2% 1.8% 9.9% 5.2% 4.8%
Expense composition info
Total expenses before depreciation $5,251,698 $6,316,002 $7,112,140 $7,245,199 $6,864,270
Total expenses, % change over prior year 10.4% 20.3% 12.6% 1.9% -5.3%
Personnel 83.7% 84.2% 86.9% 83.3% 81.9%
Professional fees 0.5% 0.7% 0.6% 0.7% 0.9%
Occupancy 0.0% 4.6% 3.7% 5.0% 6.2%
Interest 0.3% 0.1% 0.1% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 15.5% 10.4% 8.7% 11.1% 10.9%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $5,364,009 $6,433,178 $7,235,842 $7,363,974 $6,977,179
One month of savings $437,642 $526,334 $592,678 $603,767 $572,023
Debt principal payment $0 $51,328 $49,818 $62,521 $17,297
Fixed asset additions $0 $0 $510,714 $910,803 $669,607
Total full costs (estimated) $5,801,651 $7,010,840 $8,389,052 $8,941,065 $8,236,106

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 4.8 6.3 6.8 6.4 5.9
Months of cash and investments 4.8 6.3 6.8 6.4 5.9
Months of estimated liquid unrestricted net assets 6.1 7.4 8.0 6.8 6.4
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $2,099,714 $3,314,752 $4,028,548 $3,873,637 $3,384,359
Investments $0 $0 $0 $0 $0
Receivables $818,915 $846,120 $1,053,544 $525,237 $542,501
Gross land, buildings, equipment (LBE) $3,832,667 $3,853,287 $4,363,626 $5,269,224 $5,938,455
Accumulated depreciation (as a % of LBE) 46.0% 47.5% 44.8% 39.2% 36.7%
Liabilities (as a % of assets) 8.7% 6.4% 5.7% 4.0% 3.8%
Unrestricted net assets $0 $5,788,137 $7,066,531 $7,302,007 $7,438,165
Temporarily restricted net assets $0 $0 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $4,560,219 $5,788,137 $7,066,531 $7,302,007 $7,438,165

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No Yes No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Executive Director

Brad Rikel

Mr. Rikel is a native New Mexican who has lived in the State his whole life. He graduated from Eastern New Mexico University with a B.S. in Psychology in 1990 and a Master's in Clinical Counseling in 1993. Mr. Rikel is an independently licensed Clinician who has worked for over 30 years in the behavioral health field, serving rural and frontier counties and working extensively with children/adolescents and adults with chronic mental illness. Mr. Rikel has worked in various capacities at Mental Health Resources, Inc. (MHR) for over 30 years. He has served as a Clinical Therapist, the Comprehensive Community Support Service Supervisor, the Director of Quality Improvement, and the Deputy Executive Director. His current role has been the Executive Director for MHR since 2019. MHR currently provides mental health services to five counties in Eastern New Mexico. Mr. Rikel also serves on the Board of Directors for the New Mexico Behavioral Health Providers Association (NMBHPA).

Deputy Executive Director

Lacy Keith

Lacy Keith, Deputy Executive Director of Mental Health Resources Inc, has been working in mental health services for over 15 years, with 12 years as a licensed mental health counselor. A native of Portales, New Mexico and a graduate of Eastern New Mexico University, ensuring that mental health and psychiatric services are available to our local communities is Lacy's passion. Lacy has been a part of several large projects headed by the state to increase ease of access to mental health services and to make financial assistance and supportive services for housing available for individuals with mental health and substance use diagnoses.

Number of employees

Source: IRS Form 990

Mental Health Resources, Inc

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Mental Health Resources, Inc

Board of directors
as of 03/18/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Michael Woolley


Board co-chair

Ron Britton

Betty Grissom

Jennifer Williams

Priscilla Chavez

Dr. Joyce Roberts

Joyce Garrett

Patti Johnson

Andreas Anaya

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/15/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

No data

The organization's co-leader identifies as:

No data

Race & ethnicity

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/13/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.