Providence Animal Center
Providence Animal Center
EIN: 23-1440112
as of November 2023
as of November 13, 2023
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
At Providence Animal Center, we envision a world where all animals have a home with the love and quality care they deserve and where the human-animal bond thrives. We will save thousands of animal lives each year and strive to be a national resource and model, nurturing exceptional humane treatment of companion animals across the country.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Adoptions
The adoption program is Providence Animal Center’s top strategy in saving lives. Homeless pets are spayed or neutered and vaccinated before being placed up for adoption. Approved adoptions may be completed in one visit to the Center. In 2022, we placed a 3,898 homeless animals into loving forever homes and achieved a 95% save rate.
Transports
Through our Transport Program, we rescue cats and dogs in need from high-risk animal shelters near and far, therefore alleviating their space so animals will not have to be put down. Because of our vast medical resources, we are able to save animals with special medical needs from an animal shelter where they would otherwise never be given a second chance. In 2022, we saved 3,231 animals from high-risk shelters.
Veterinary Services
Our Wellness Clinic offers basic prevention veterinary services and may also be able to assist with diagnosing and treating common illnesses like upper respiratory infections, worms and fleas. We offer a range of surgical services including spay/neuter, mass removal, soft tissues, dental extraction, and more. Providence Animal Center has been granted a 26-foot, fully equipped spay/neuter mobile unit thanks to Fido Fixers, a Connecticut-based nonprofit who rent out their mobile units to worthy nonprofits for the purpose of providing spay and neuter surgeries in the most-needed areas. In 2022, our veterinarians performed 10,605 surgeries, including 8,540 spay/neuter surgeries and 2,065 lifesaving specialty surgeries, and treated 6,489 public Wellness Clinic patients. We held 64 low-cost vaccine clinics both onsite and offsite and performed 1,281 mobile surgeries on our mobile surgical unit.
Humane Investigations
Our Humane Society Police Officer investigates acts of cruelty within Delaware County, Pennsylvania. Their authority is granted by the State of Pennsylvania to enforce the state’s animal cruelty laws, contained in Animal Cruelty Statute, 18 Pa. C.S., nicknamed “Libre’s Law”. In 2022, our officer conducted 593 investigations and rescued 137 pets.
Behavior Services
Providence Animal Center offers a variety of dog training & behavior services to all dogs and all owners - not just adopters - using humane and effective methods with highly skilled dog trainers.
Where we work
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of animal adoptions
This metric is no longer tracked.Totals By Year
Related Program
Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2018, over half of our dog kennels were under construction which hindered us from doing as many dog adoptions.
Number of animals rescued
This metric is no longer tracked.Totals By Year
Related Program
Transports
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Rescued dogs and cats from high risk situations that otherwise would have been euthanized.
Average number of days of shelter stay for animals
This metric is no longer tracked.Totals By Year
Related Program
Adoptions
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Number of spay & neuter surgeries
This metric is no longer tracked.Totals By Year
Related Program
Veterinary Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Lifesaving spay and neuter surgeries
# of Wellness clinic patients
This metric is no longer tracked.Totals By Year
Related Program
Veterinary Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of Offsite Vaccination & microchipping clinics
This metric is no longer tracked.Totals By Year
Related Program
Veterinary Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of "Spay Day" Surgeries
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Due to construction in 2019 we did not have as many spay days.
Number of Specialty low-cost surgeries
This metric is no longer tracked.Totals By Year
Related Program
Veterinary Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Providence Animal Center is in the process of implementing a two year strategic plan which was developed late in 2017. Goals articulated in the plan include:\r\n\r\n1. Financial Health\r\n2. Building Construction\r\n3. Board Development\r\n4. Competitive Compensation\r\n5. Behavioral/ Training Services
What are the organization's key strategies for making this happen?
Promote public awareness of the center and its mission, fill-out board membership with trustees having career expertise in the areas needed to advance the strategic plan, and augment senior leadership as necessary to implement strategic plan.
What are the organization's capabilities for doing this?
Providence Animal Center has re-invented itself, transforming itself from an animal control facility to a “no-kill" shelter. In 2018 3,664 animals were placed in permanent, adoptive homes. As this evolution has occurred the center has experienced remarkable improvements in staff quality, leadership, morale and commitment. It has retained and developed a committed group of staff veterinarians, volunteer veterinarians, and veterinarian student trainees. Its volunteer program has burgeoned as more volunteers prefer to be associated with a “no-kill" shelter. The board's membership has substantially turned over and new members with extensive career experience and skills in areas of needed expertise are being recruited. There is a palpable sense of excitement among the constituencies associated with the center, and a high degree of cooperation and momentum is enabling prompt and systematic implementation of the center's current strategic plan.
What have they accomplished so far and what's next?
At Providence Animal Center (formerly known as the Delaware County SPCA), we offer life-affirming rescue, medical care, treatment, protection and placement of companion animals that forever upholds the critical importance of the human-animal bond. We have an unwavering commitment to this mission and will always strive to deliver the most optimal, advanced care to our animal friends – and their owners. Simply put, Providence Animal Center is Lifesaving. Adoption. Wellness. Community.\nProvidence Animal Center was established in 1911 with the original purpose of providing watering troughs for work horses around Delaware County. After serving Delaware County municipalities for many years as an open-intake facility, in 2012, we made the courageous change to become a lifesaving organization, which means no adoptable animal is put down. Euthanasia is reserved only for animals who are incurably sick or too behaviorally aggressive to be adopted out into the community. In 2018, we saved over 3,600 lives. Our save rate is 97%.\nOn May 10th 2016, we announced our new name, Providence Animal Center, which better portrays the important lifesaving work that happens every day: we care for and adopt out pets we rescue from overcrowded shelters, pets who are relinquished by their owners as well as rescue and rehabilitate animals who have suffered cruelty and neglect. We are not breed-specific and have a special loyalty to “bully" breeds. In addition to placing over 3,000 animals into forever homes each year, we prevent future pet overpopulation through our community programs including low-cost public veterinary and behavioral services. In 2019, we plan to focus on our kennel rebuild project. Once the kennels are complete Providence Animal Center will be a completely renovated lifesaving campus.
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
59.73
Months of cash in 2022 info
3.5
Fringe rate in 2022 info
14%
Funding sources info
Assets & liabilities info
Financial data
Providence Animal Center
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of Providence Animal Center’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | -$477,718 | $3,113,765 | $2,803,817 | $3,674,613 | $38,012 |
As % of expenses | -12.9% | 75.5% | 74.0% | 83.1% | 0.7% |
Unrestricted surplus (deficit) after depreciation | -$608,935 | $2,981,219 | $2,639,583 | $3,482,705 | -$150,391 |
As % of expenses | -15.9% | 70.0% | 66.7% | 75.5% | -2.7% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $4,675,439 | $6,424,345 | $4,358,147 | $7,913,428 | $6,449,739 |
Total revenue, % change over prior year | 16.7% | 37.4% | -32.2% | 81.6% | -18.5% |
Program services revenue | 42.1% | 35.2% | 57.6% | 35.9% | 46.7% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 4.3% | 3.2% | 4.0% | 3.1% | 4.3% |
Government grants | 0.0% | 0.0% | 0.0% | 6.2% | 0.0% |
All other grants and contributions | 47.7% | 61.7% | 40.7% | 49.0% | 51.6% |
Other revenue | 5.8% | 0.0% | -2.3% | 5.8% | -2.5% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $3,699,168 | $4,125,532 | $3,790,421 | $4,422,841 | $5,368,774 |
Total expenses, % change over prior year | 9.1% | 11.5% | -8.1% | 16.7% | 21.4% |
Personnel | 64.4% | 60.8% | 61.8% | 60.7% | 58.1% |
Professional fees | 4.5% | 6.4% | 7.7% | 8.5% | 7.9% |
Occupancy | 0.9% | 0.9% | 0.8% | 0.8% | 0.7% |
Interest | 0.0% | 0.0% | 0.1% | 0.0% | 0.0% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 30.1% | 31.9% | 29.6% | 30.0% | 33.2% |
Full cost components (estimated) info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $3,830,385 | $4,258,078 | $3,954,655 | $4,614,749 | $5,557,177 |
One month of savings | $308,264 | $343,794 | $315,868 | $368,570 | $447,398 |
Debt principal payment | $0 | $0 | $0 | $0 | $0 |
Fixed asset additions | $938,459 | $787,932 | $232,652 | $287,623 | $613,658 |
Total full costs (estimated) | $5,077,108 | $5,389,804 | $4,503,175 | $5,270,942 | $6,618,233 |
Capital structure indicators
Liquidity info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Months of cash | 3.0 | 9.1 | 7.2 | 5.7 | 3.5 |
Months of cash and investments | 22.4 | 28.1 | 35.8 | 37.9 | 30.5 |
Months of estimated liquid unrestricted net assets | 18.5 | 23.4 | 33.6 | 38.0 | 30.0 |
Balance sheet composition info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Cash | $937,305 | $3,127,870 | $2,281,149 | $2,103,859 | $1,559,523 |
Investments | $5,965,071 | $6,537,387 | $9,030,429 | $11,882,175 | $12,071,337 |
Receivables | $255,234 | $66,440 | $2,058 | $658,391 | $81,933 |
Gross land, buildings, equipment (LBE) | $4,321,528 | $5,109,460 | $5,342,112 | $5,629,735 | $6,243,393 |
Accumulated depreciation (as a % of LBE) | 8.3% | 9.6% | 12.3% | 15.0% | 16.6% |
Liabilities (as a % of assets) | 1.2% | 1.8% | 3.9% | 0.8% | 1.2% |
Unrestricted net assets | $9,675,587 | $12,656,806 | $15,296,389 | $18,779,094 | $18,628,703 |
Temporarily restricted net assets | $1,553,277 | N/A | N/A | N/A | N/A |
Permanently restricted net assets | $531,660 | N/A | N/A | N/A | N/A |
Total restricted net assets | $2,084,937 | $2,295,494 | $974,143 | $1,469,482 | $900,882 |
Total net assets | $11,760,524 | $14,952,300 | $16,270,532 | $20,248,576 | $19,529,585 |
Key data checks
Key data checks info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Chief Executive Officer
Ms. Jo-Ann Zoll
Jo-Ann is a Delaware County native with over 20 years of personal experience in animal welfare. Jo-Ann joined the Board of Directors of Delaware County SPCA (Providence Animal Center’s previous name) in 2007 and served as the Board President from 2011-2019, prior to her appointment as Executive Director. Jo-Ann has a deep commitment to and passion for PAC. She will gladly tell you that PAC is ‘her happy place.’
Prior to her role as the Chief Executive Officer, Jo-Ann was running her own executive search firm. Jo-Ann holds a Master of Education in Psychological Services from the University of Pennsylvania, and she earned a Bachelor of Arts in Psychology from Temple University.
She is active in the local and extended community and currently serves on the boards of The Parkinson’s Council and the Rocky Run YMCA, among others. Jo-Ann is the proud fur-mom to cats and a 3-year-old alumnus dog.
Number of employees
Source: IRS Form 990
Providence Animal Center
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Providence Animal Center
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Providence Animal Center
Board of directorsas of 09/21/2023
Board of directors data
Marynell Benson
United Health Group
Rosemary Browne
Thomas Jefferson University (retired)
Sean Winter
Chartwell Law Offices, LLP
Lynn Flynn
Countess Detrampe Home for Dogs
Laura Glaser Harrington
Canine Communication, LLC
Marynell Benson
United Health Group
Karen Lawson
Lawson Consulting Group, Inc.
Claire Daniels
Carol Forte
Schultz & Williams (retired)
Hank Unger
Holy Redeemer Hospital
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Contractors
Fiscal year endingProfessional fundraisers
Fiscal year endingSOURCE: IRS Form 990 Schedule G