PLATINUM2024

Volunteers of America of Utah, Inc. Subordinate

Helping Utah's most vulnerable.

aka Volunteers of America, Utah   |   Salt Lake City, UT   |  www.voaut.org
GuideStar Charity Check

Volunteers of America of Utah, Inc.

EIN: 94-3008720  Subordinate info


Mission

Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance.

Ruling year info

1965

CEO & President

Kathy Bray

Main address

1875 South Redwood Road

Salt Lake City, UT 84104 USA

Show more contact info

EIN

94-3008720

Subject area info

Community mental health care

Addiction services

Community service for youth

Supportive housing

Homeless shelters

Show more subject areas

Population served info

Adults

Women and girls

Men and boys

Families

Homeless people

Show more populations served

NTEE code info

Volunteers of America (P26)

Other Housing Support Services (L80)

Mental Health Treatment (F30)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Affiliations

What we aim to solve

SOURCE: Self-reported by organization

Volunteers of America, Utah is a 501(c)(3) human services non-profit organization committed to restoring hope and improving the lives of the most vulnerable people in Utah. The organization, based in Salt Lake County, is focused on ending homelessness and offering prevention, and healing and recovery from behavioral health issues. Through its programs, Volunteers of America, Utah serves over 10,000 individuals each year, with the majority of those served coming from low-income, vulnerable, and marginalized communities.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Cornerstone Counseling Center

Cornerstone Counseling Center provides counseling, therapy and support to families impacted by addiction to alcohol and other drugs, and/or involved with domestic violence. The purpose of Cornerstone Counseling Center is to reduce the impact of substance abuse and mental health disorders to facilitate lifelong improvements in the well being of individuals and families, thereby building a safer community.

Population(s) Served
Adults
Families

Volunteers of America, Utahs Adult Detoxification Programs include its Mens Detoxification Center and The Center for Women and Children; both of which are housed in the organizations newly opened Recovery on Redwood facility. The majority (84%) of residents admitted to Volunteers of America, Utah's Adult Residential Detoxification are engaged in polysubstance use.

The Men's Detoxification Center is a residential program where men can safely detoxify from alcohol and/or drugs before seeking further substance abuse treatment. Medication-assisted treatment is available. Clients have access to case management to address primary care, legal and housing needs. Clients also have access to Peer support services and 12 step groups to assist in building a safe recovery community upon leaving our center. The Center for Women and Children provides a critical service for women to safely detoxify from alcohol and/or drugs while continuing to parent their children through visits at the Center.

Population(s) Served
Homeless people
Substance abusers

The Homeless Outreach Program delivers mobile street outreach to individuals and families experiencing homelessness in Salt Lake County. Outreach workers seek out individuals in need living on the streets, under viaducts, and other places not meant for human habitation. The team offers basic survival items, food, sleeping bags, coats, and other necessities. Through consistent contact, the outreach team works to build trust in order to learn about the needs of those served. Outreach workers offer referrals, care coordination, and transportation to services in the community.

Population(s) Served
Homeless people

Volunteers of America, Utah is unique in its ability to provide a full spectrum of services aimed at stabilizing homeless youth and connecting them to the services they need to start on the path to self-sufficiency. In May 2016, VOA opened a new Youth Resource Center (YRC) to better serve our communitys homeless and at-risk youth. The 20,000 square foot facility is open 24 hours per day, 365 days per year. The center provides 50 emergency overnight shelter beds, three meals served daily, shower and laundry facilities, basic needs items and a myriad of case management services including housing placement, continued education coordination, job seeking assistance, mental health counseling and referrals to other necessary community services.

Population(s) Served
At-risk youth

The Geraldine E. King Womens Resource Center (WRC) offers 200 emergency shelter beds and essential services to single women aged 18 years and older who are experiencing homelessness in Salt Lake City. The program addresses basic survival needs for shelter, food, clothing, and hygiene and offers case management and access to housing, medical care and other services to help women secure affordable and permanent housing. During their stay, Housing Case managers work with clients to identify and establish individualized housing plans and goals which may include reconnecting with family or safe contacts that could house them, increasing income through employment, enrollment in benefits, obtaining required legal documents, connection to behavioral health and medical services, or coordination and links to higher levels of care.

Population(s) Served
Women and girls

Volunteers of America, Utah's Assertive Community Treatment (ACT) is a hospital without walls model. ACT uses a multidisciplinary team approach to provide intensive, integrated services where and when our clients need themin their homes, at work and in other community settings, including residents of VOA Utah's Theodora and Denver Street facilities.

Volunteers of America, Utah's ACT Team members directly provide services that are individually tailored with each client and address their specific preferences and goals. The approach with each client emphasizes the relationship building and active involvement in assisting clients to make improvements in functioning, to better manage symptoms, to achieve individual goals and to maintain optimism.

Population(s) Served
At-risk youth

Opening in Spring 2024, the Mens Residential Mental Health Treatment Center is a 16-bed residential mental health treatment facility providing supportive housing placements for adult men with complex mental health challenges. Through the program, clients will receive a combination of services to stabilize their mental health conditions and prepare them to become healthy and self-reliant. Other supportive services clients will receive include three daily meals, case management, medication management, and counseling.

Population(s) Served
Homeless people
Homeless people
Economically disadvantaged people
Homeless people
Economically disadvantaged people
Homeless people
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

At-risk youth, Economically disadvantaged people, Unemployed people, Substance abusers, Adults

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of youth receiving services (e.g., groups, skills and job training, etc.) with youths living in their community

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Homeless Youth Resource Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients assisted with legal needs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth

Related Program

Homeless Youth Resource Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Adults, Children and youth, At-risk youth

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Through its various, high-impact programs, Volunteers of America, Utah is working to end homelessness in Utah and offer prevention, healing and recovery from behavioral health issues. Having no or an extremely low-income creates significant barriers to accessing the resources needed to overcome these challenges and gain self-sufficiency. Where other providers may turn away, Volunteers of America, Utah steps in to fill the gap.

Volunteers of America, Utah's goal is to build a community-supported bridge that provides a path for those who are vulnerable to improve their lives and increase their self-reliance.

Programs and projects of Volunteers of America, Utah fall within two core pillars: First, ending homelessness. Second, prevention and recovery. These core pillars rest upon the mission to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance.

Pillar 1 | Ending Homelessness
Programs and projects under this pillar provide year-round support to men, women and youth experiencing homelessness by providing information and referral, basic need support, employment assistance, emergency shelter and housing assistance. Programs include the Youth Resource Center and Youth Legal Clinic, Geraldine E. King Women's Resource Center, and Homeless Outreach Program.

Pillar 2 | Prevention, Healing, and Recovery from Behavioral Health Issues
Programs and projects under this pillar offer services to reduce future alcohol and drug use among youth, assist individuals with recovery from substance addiction, and support people with mental health conditions in their journey to recovery through medications, therapy, and peer support. The organization is actively expanding its recovery programs through its Recovery on Redwood capital campaign. This capital campaign centers around the opening of Volunteers of America, Utahs new Recovery on Redwood facility (located at 1875 S. Redwood Road, Salt Lake City), which will expand capacity across various programs and help the organization meet the critical need for additional detoxification services in Salt Lake County. The facility will also be the new home of Volunteers of America, Utahs administrative offices and allow its Cornerstone Counseling Center to expand its addiction and mental health services to 981 additional people annually.

This expansion was completed in spring 2023 and will double the access to behavioral health services provided by the organization. In total, Recovery on Redwood will support 6,954 clients annually. In preparation for this program capacity expansion, the organization completed funding for its Therapist Runway Initiative in early 2023. This initiative intends to attract and retain talented therapists by offering improved working conditions and enhanced financial incentives.

Through completion of services between July 1, 2023 to June 30, 2024, the organization expects to achieve the following outcomes:

Improved safety and security: Shelter provides a physical space where individuals are removed from dangerous or unstable environments, increasing their safety and security.

Enhanced mental well-being: Having a safe and stable shelter can have a positive impact on mental health, offering a sense of stability, privacy, and personal space, reducing stress and anxiety.

Increased opportunities for stability: With a stable place to call home, clients can focus on addressing other areas of their lives, such as finding employment, pursuing education, or accessing healthcare services.

Enhanced access to resources: Working closely with our collaborative partners, Volunteers of America, Utah offer a range of support services, such as job training, counseling, substance abuse treatment, and healthcare.

Reduced risk of homelessness recurrence: Providing shelter can break the cycle of homelessness and reduce the likelihood of recurring episodes.

261 clients moving to permanent housing.

Depicted below are the past results of Volunteers of America, Utah programs between July 1, 2022-June 30, 2023:

* 8,623 unduplicated individuals served across all Volunteers of America, Utah programs.

* 330 unduplicated youth experiencing homelessness were served through the Youth Resource Center, providing 8,798 nights of safe shelter.

* The Center for Women and Children served 611 unduplicated women and children, providing 7,990 bed nights and 50% of clients successfully completing detoxification from alcohol and drugs.

* The Adult Detoxification Center served 1,402 unduplicated men, providing 23,608 bed nights and 68% of clients successfully completing detoxification from alcohol and drugs.

* Volunteers of America, Utah offered eight age-appropriate, evidence-based Prevention programs across 36 sites (primarily schools and community centers) throughout Utah. In total 2,260 youth participated in these programs and learned valuable skills around making healthy choices, caring for themselves, and staying safe.

* The Family Counseling Center provided 22,871 hours of services to 607 individuals/families.

Financials

Volunteers of America of Utah, Inc.
Fiscal year: Jul 01 - Jun 30

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

1.20

Average of 1.17 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

7.2

Average of 6.1 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

24%

Average of 23% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Volunteers of America of Utah, Inc.

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Volunteers of America of Utah, Inc.

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Volunteers of America of Utah, Inc.

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of Volunteers of America of Utah, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $1,397,805 $4,640,561 $571,909 $2,783,780 $2,982,630
As % of expenses 12.3% 32.2% 3.0% 14.1% 14.6%
Unrestricted surplus (deficit) after depreciation $921,406 $4,091,590 $68,738 $2,272,416 $2,476,525
As % of expenses 7.8% 27.3% 0.4% 11.2% 11.8%
Revenue composition info
Total revenue (unrestricted & restricted) $12,879,391 $17,089,399 $19,384,996 $22,554,107 $26,510,092
Total revenue, % change over prior year 22.2% 32.7% 13.4% 16.3% 17.5%
Program services revenue 2.3% 3.4% 2.7% 2.9% 2.6%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.4% 0.4% 0.3% 0.2% 0.2%
Government grants 64.6% 60.3% 74.6% 77.7% 65.4%
All other grants and contributions 31.3% 35.5% 22.2% 18.6% 25.5%
Other revenue 1.4% 0.5% 0.2% 0.5% 6.3%
Expense composition info
Total expenses before depreciation $11,393,298 $14,429,735 $18,824,831 $19,780,835 $20,468,249
Total expenses, % change over prior year 14.7% 26.7% 30.5% 5.1% 3.5%
Personnel 69.1% 71.9% 74.5% 74.5% 73.7%
Professional fees 4.5% 4.0% 3.8% 6.1% 6.0%
Occupancy 5.1% 5.5% 4.1% 4.3% 4.9%
Interest 0.5% 0.4% 0.3% 0.4% 0.0%
Pass-through 11.4% 8.4% 7.0% 6.2% 7.2%
All other expenses 9.4% 9.8% 10.4% 8.5% 8.1%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $11,869,697 $14,978,706 $19,328,002 $20,292,199 $20,974,354
One month of savings $949,442 $1,202,478 $1,568,736 $1,648,403 $1,705,687
Debt principal payment $562,065 $2,697 $0 $2,332,696 $0
Fixed asset additions $0 $1,191,768 $0 $0 $0
Total full costs (estimated) $13,381,204 $17,375,649 $20,896,738 $24,273,298 $22,680,041

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 5.9 5.2 5.9 5.5 7.2
Months of cash and investments 6.0 5.3 5.9 5.8 7.5
Months of estimated liquid unrestricted net assets 7.9 9.1 7.5 8.5 11.2
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $5,590,982 $6,290,473 $9,275,450 $9,085,709 $12,227,902
Investments $71,330 $74,825 $0 $495,451 $482,311
Receivables $4,324,171 $5,113,866 $4,983,422 $5,261,984 $3,045,648
Gross land, buildings, equipment (LBE) $11,408,614 $12,336,801 $12,466,667 $12,632,050 $12,818,410
Accumulated depreciation (as a % of LBE) 31.7% 31.6% 35.0% 38.5% 43.1%
Liabilities (as a % of assets) 33.1% 30.0% 38.7% 27.0% 33.0%
Unrestricted net assets $10,212,118 $14,303,708 $14,355,828 $16,659,503 $19,136,028
Temporarily restricted net assets $1,986,628 $0 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $1,986,628 $0 $31,259 $0 $3,020,000
Total net assets $12,198,746 $14,303,708 $14,387,087 $16,659,503 $22,156,028

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

CEO & President

Kathy Bray

Ms. Bray is a Certified Social Worker who has twenty-three years of experience in direct client service and administration of homeless and substance abuse related programs.  Ms. Bray is responsible for the overall management, fiscal stability, and strategic direction for the organization.  Kathy participated in the policy academy related to homeless families in California in 2005.

Number of employees

Source: IRS Form 990

Volunteers of America of Utah, Inc.

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Volunteers of America of Utah, Inc.

Board of directors
as of 02/22/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Shawna Laws

Wells Fargo

Kathy Bray

Volunteers of America, Utah

Joe Mott

Intermountain Medical Center

Lynn Dahlberg

Williams Northwest Pipeline

Brice Laris

PacifiCorp

Shawna Laws

Wells Fargo

Gary Murray

Optum Bank

Shelley Wright-Kendrick

Questar-Dominion

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/5/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Contractors

Fiscal year ending

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser