Meals On Wheels Atlanta

So no Atlanta area senior is hungry, cold, or forgetten

Atlanta, GA   |
GuideStar Charity Check

Meals On Wheels Atlanta

EIN: 58-0960309


The mission of Meals On Wheels Atlanta (MOWA) is to support senior independence through meals, shelter, education and community. \n\nFor seniors facing food insecurity, we provide nutritious home-delivered meals, emergency shelf-stable food packages, and supplemental nutrition. For seniors struggling to maintain their homes, we provide critical repairs to ensure their homes are safe, warm, and dry.\n\nThroughout all we do, our vision is to ensure that no Atlanta area senior is hungry, cold, or forgotten.

Ruling year info



Ms. Charlene Crusoe-Ingram

Main address

1705 Commerce Drive NW

Atlanta, GA 30318 USA

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Formerly known as

Senior Citizen Services of Metro Atlanta



Subject area info


Food delivery

Senior services

Population served info

Older adults


People of African descent

Economically disadvantaged people

People with physical disabilities

Show more populations served

NTEE code info

Senior Centers/Services (P81)

Voluntarism Promotion (T40)

Meals on Wheels (K36)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms



See related organizations info

Programs and results

Reports and documents

What we aim to solve

SOURCE: Self-reported by organization

Meals On Wheels Atlanta (MOWA) is working to address the alarming rates of economic and food insecurity in the senior population of metro Atlanta, which is among the most rapidly aging cities in the country, second only to Washington, D.C. (Atlanta Regional Commission’s Aging Snapshot, 2021). In Georgia, 27% of seniors are experiencing or at risk of food insecurity (Meals on Wheels America, 2021). Many live on limited incomes and cannot afford nutritious food, and many struggle to prepare their own meals due to disability or limited mobility. MOWA’s goal is to fight senior hunger in Atlanta by providing freshly prepared dinner meals, shelf-stable breakfast meals, supplemental nutrition, and pet food so our clients do not have to share their own food with pet companions. We have set a goal of expanding our production to 620,000 meals this year, but with rising operating costs, we can only achieve this growth with increased support from our donors and community partners.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Meal Services

Our flagship program, Meal Services, provides nourishing meals to older adults who are unable to afford or access adequate nutrition. With the help of our dedicated corps of volunteers, our Meal Services program delivers meals to frail, homebound, and/or low-income seniors residing in the Atlanta area.

Population(s) Served

Through our Home Repair Services program, we work to ensure our senior clients’ homes are safe, warm and dry. Our skilled technicians complete repair and maintenance tasks on both the interior and exterior of homes, with the goal of allowing senior homeowners to maintain their independence and continue living at home as they age.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served


Related Program

Meal Services

Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

Atlanta is home to the nation's fastest growing senior population, so Meals On Wheels Atlanta is focused on expanding our meal production to keep up with the need.

Number of home repair projects completed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Older adults

Related Program

Home Repair Services

Type of Metric

Output - describing our activities and reach

Direction of Success


Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The ultimate goals of Meals On Wheels Atlanta (MOWA) are to eliminate senior hunger in the Atlanta area and to help ensure that our community's seniors have the support they need to maintain their independence, health, and quality of life as they age.

Propelled by the alarming rates of poverty and food insecurity among Atlanta's rapidly growing senior population, MOWA has developed an ambitious plan to multiply our impact among at-risk seniors. Launched in 2021, this plan charts a three-year course to significantly expand MOWA's core programming by 2023. The plan's three major target metrics are:

1). Serve 620,000 meals per year
2). Generate $7M in annual funding
3). Complete 250 home repair projects per year

To achieve our 2023 Strategy, MOWA is implementing several multi-year initiatives, including:

1. Maximize Capacity & Efficiency: MOWA will design and build a new kitchen, food pantry, and volunteer space; maintain personnel costs under 35% of revenue; and "go greener" by reducing paper use.
2. Empower through Technology: MOWA will upgrade our social enterprise e-commerce platform; launch a mobile app for volunteers; and upgrade our purchasing and inventory systems.
3. Broaden Revenue Sources: MOWA will increasing recurring donations; expand major donor base; and grow endowment fund.
4. Elevate Brand Messaging: MOWA will raise brand awareness survey scores; secure stories in local media; and increase social media followers.

MOWA has more than 50 years of institutional experience in providing meals and other support services for seniors. This legacy has given MOWA a strong reputation in the community, which helps us attract highly competent staff, strong board and staff leadership, dedicated volunteers and donors, and valuable community partnerships. Through the commitment and collaboration of these various stakeholder groups, we are continually expanding and fine-tuning our programming to meet the needs of Atlanta's senior community. Our board and staff have recently completed an extensive renovation to increase the capacity of our prepared meal and shelf-stable meal programming, as well as accommodate our growing need for volunteer support. This initiative will also enable our growth by supporting our needs around technology, transportation, and sustainability.

Since 2015, MOWA has succeeded in expanding our Meal Services program from serving about 160,000 annually to serving more than 600,000 annually. And, after learning that the single daily meal we deliver was the only source of food for 68% of our clients, we launched a breakfast program to provide our clients with a second daily meal.

We have also significantly grown the impact of our Home Repair Services program, expanding our per-home budget from about $4,800 in 2015 to nearly $20,000 today through increased commitments from funders and increased focus on larger, more transformational home projects.

Finally, we have launched two social enterprises, Purposeful Gourmet Foods and 1705WEST (a premium event venue), to serve as a revenue stream for our meals program. While we have made exciting progress over the last several years, we remain focused on the work still to be done to achieve our goals of serving 620,000 meals and repairing 250 homes per year by 2023.

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2021 info

SOURCE: IRS Form 990


Average of 2.27 over 10 years

Months of cash in 2021 info

SOURCE: IRS Form 990


Average of 2.9 over 10 years

Fringe rate in 2021 info

SOURCE: IRS Form 990


Average of 20% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Meals On Wheels Atlanta

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Meals On Wheels Atlanta

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Meals On Wheels Atlanta

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Meals On Wheels Atlanta’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

* This organization changed its fiscal year accounting period in 2017. Please refer to its 2017 990s for more information.

Business model indicators

Profitability info 2017 * 2018 2019 2020 2021
Unrestricted surplus (deficit) before depreciation -$20,393 -$119,355 $730,475 $5,886,808 -$307,018
As % of expenses -0.4% -2.0% 13.7% 95.8% -5.0%
Unrestricted surplus (deficit) after depreciation -$283,153 -$388,047 $475,311 $5,668,603 -$526,164
As % of expenses -5.2% -6.3% 8.5% 89.1% -8.3%
Revenue composition info
Total revenue (unrestricted & restricted) $5,106,508 $5,769,995 $6,035,808 $11,639,441 $6,182,637
Total revenue, % change over prior year 15.2% 13.0% 4.6% 92.8% -46.9%
Program services revenue 2.1% 4.5% 4.1% 1.7% 1.5%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 49.3% 42.5% 27.2% 18.0% 30.2%
All other grants and contributions 48.3% 52.5% 67.6% 79.8% 66.7%
Other revenue 0.3% 0.4% 1.1% 0.5% 1.6%
Expense composition info
Total expenses before depreciation $5,131,919 $5,873,071 $5,326,784 $6,141,714 $6,125,473
Total expenses, % change over prior year 15.0% 14.4% -9.3% 15.3% -0.3%
Personnel 45.5% 47.6% 38.0% 37.5% 41.3%
Professional fees 24.1% 24.7% 4.1% 6.2% 10.5%
Occupancy 2.8% 3.4% 3.5% 3.4% 2.9%
Interest 1.0% 0.1% 0.2% 0.1% 0.1%
Pass-through 0.0% 0.0% 0.0% 44.1% 36.8%
All other expenses 26.6% 24.2% 54.2% 8.7% 8.4%
Full cost components (estimated) info 2017 2018 2019 2020 2021
Total expenses (after depreciation) $5,394,679 $6,141,763 $5,581,948 $6,359,919 $6,344,619
One month of savings $427,660 $489,423 $443,899 $511,810 $510,456
Debt principal payment $39,167 $20,000 $0 $0 $0
Fixed asset additions $0 $0 $0 $0 $4,694,845
Total full costs (estimated) $5,861,506 $6,651,186 $6,025,847 $6,871,729 $11,549,920

Capital structure indicators

Liquidity info 2017 2018 2019 2020 2021
Months of cash 0.9 0.4 2.4 13.3 2.9
Months of cash and investments 1.0 0.6 2.7 13.4 2.9
Months of estimated liquid unrestricted net assets 1.3 0.1 1.6 12.6 2.8
Balance sheet composition info 2017 2018 2019 2020 2021
Cash $387,897 $209,586 $1,053,495 $6,802,659 $1,459,929
Investments $37,000 $74,443 $138,566 $37,000 $37,000
Receivables $521,750 $390,963 $433,539 $198,524 $759,605
Gross land, buildings, equipment (LBE) $4,178,976 $4,213,807 $4,283,188 $4,452,902 $9,147,747
Accumulated depreciation (as a % of LBE) 51.3% 58.9% 64.2% 66.6% 34.8%
Liabilities (as a % of assets) 8.5% 28.3% 29.1% 7.4% 10.7%
Unrestricted net assets $2,572,988 $1,770,043 $2,245,354 $7,913,957 $7,387,793
Temporarily restricted net assets $194,388 $36,141 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $194,388 $36,141 $29,994 $0 $0
Total net assets $2,767,376 $1,806,184 $2,275,348 $7,913,957 $7,387,793

Key data checks

Key data checks info 2017 2018 2019 2020 2021
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization


Ms. Charlene Crusoe-Ingram

Charlene Crusoe-Ingram joined MOWA as CEO in 2015. Charlene brings a wealth of corporate, nonprofit, and mentoring expertise to lead and grow MOWA to serve the expanding number of seniors in need. \n\nMost recently, Charlene was a consultant and principal at Crusoe-Ingram Consulting, a people organization and strategy firm that provides expertise in identifying, acquiring, and retaining the talent needed to drive and execute a business strategy. In 2011, Charlene became the Senior Vice President of Human Resources and Chief Human Resources Officer at the Atlanta Housing Authority. Prior to her time at AHA, Charlene was a senior executive at The Coca-Cola Company. During her 16 years at Coca-Cola, Charlene held various leadership roles, including an 18-month corporate vice president assignment responsible for leading and integrating the company’s global diversity strategy initiatives. \n\nCharlene earned an MA in Guidance and Personnel Services from Bradley University in Peoria, Illinois.

Number of employees

Source: IRS Form 990

Meals On Wheels Atlanta

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Meals On Wheels Atlanta

Highest paid employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Meals On Wheels Atlanta

Board of directors
as of 06/05/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Ms. Naima Judge

Bank of America

Term: 2022 - 2025

Board co-chair

Mr. Erik Bryant

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Term: 2021 - 2024

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Fayron Epps

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Angela Blank

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Sarah Beth Brown

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Trent Collins

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Elise Durham

Office of Atlanta Mayor Keisha Lance Botttoms

Sean Hyslop


Rachel Martin

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Jovita Moore


Kim Tyson Cheveney

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Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 3/11/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity

Race & ethnicity

No data

Gender identity

No data


No data

Sexual orientation

No data


No data


Fiscal year ending
There are no fundraisers recorded for this organization.