PLATINUM2024

HILLSIDE INC

Providing Healing and Hope to Children and Families

Atlanta, GA   |  www.hside.org
GuideStar Charity Check

HILLSIDE INC

EIN: 58-0603148


Mission

Hillside helps children and families thrive by providing outstanding residential and community mental health services.

Ruling year info

1940

President and CEO

Mrs. Emily Acker

Main address

690 Courtenay Dr NE

Atlanta, GA 30306 USA

Show more contact info

EIN

58-0603148

Subject area info

Psychiatric care

Residential mental health care

Foster care

Population served info

Children and youth

Families

People with psychosocial disabilities

NTEE code info

Psychiatric, Mental Health Hospital (F31)

Foster Care (P32)

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Hillside’s 14 acre campus is tucked in the Morningside neighborhood and serves over 700 children and their families across GA each year. Hillside specializes in using Dialectical Behavioral Therapy to treat clients who struggle with anxiety and mood disorders. Our continuum of programs includes therapeutic foster care, in-home services, residential treatment and day programming.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Residential Treatment

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth
Families

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth

Youth and adolescents with mental health and behavioral challenges.

Population(s) Served
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients who self-report increased skills/knowledge after educational program/intervention

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Residential Treatment

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

2021 was 2020 was 96% 2019 was 95% 2018 was 94% 2017 was not collected

Number of customers reporting satisfaction with program

This metric is no longer tracked.
Totals By Year
Population(s) Served

Parents

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

In 2023 92% of parents said they would recommend Hillside to other parents seeking treatment for their child.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Strategic Priorities
1.Cultivate a purpose driven culture that actualizes development and passion for Hillside’s Mission and Vision.
2. Evolve and strengthen clinical programs to stay at the forefront of mental and behavioral health best practices.
3. Leverage our experience and expertise as a leader in shaping mental and behavioral healthcare for children and families.
4. Engage others in our mission, educate on adolescent behavioral and mental health, and inspire giving for a brighter future.

Cultivate a purpose driven culture that actualizes development and passion for Hillside’s Mission and Vision.
Develop an effective mental and behavioral healthcare workforce
Engage in strategic partnerships to attract top talent 
Nurture and sustain a dynamic culture of collaboration, safety and care
Optimize processes for cost efficient service delivery

Evolve and strengthen clinical programs to stay at the forefront of mental and behavioral health best practices.
Evaluate current programs to ensure relevance and scalability
Deepen expertise in selected evidence-based models
Expand treatment beyond the child to the family system
Enhance access to a continuum of services to positively impact outcomes
Innovate through research and outcomes measurement
Explore Precision Psychiatry to maximize benefits of treatment

Leverage our experience and expertise as a leader in shaping mental and behavioral healthcare for children and families.
Advocate to expand access to healthcare
Build capability and competency in the workforce
Collaborate with key decision makers to improve outcomes
Payors – Insurance and Medicaid
Federal and State Legislators
State Department Leaders
Networks and Advocates
Technology Industry
Child and Adolescent Healthcare Providers

Engage others in our mission, educate on adolescent behavioral and mental health, and inspire giving for a brighter future.
Grow our community of support
Publish ongoing outcomes and research information
Strengthen the Hillside brand


Since 1888, Hillside has cared for children in need. Those needs and the challenges of meeting them have continually evolved, but for more than 130 years Hillside has adapted to help each child succeed.

That’s why, today, Hillside is recognized as one of the nation’s top behavioral treatment centers for children and adolescents. It’s why Hillside became the first Linehan-certified center for providing dialectical behavior therapy (DBT) to children. It’s why pediatric medical and psychiatric fellows from elite institutions like Morehouse College and Emory University seek out opportunities to learn at Hillside. And it’s why innovative institutions such as Emory’s Center for Contemplative Science and Compassion-Based Ethics collaborate with Hillside.

So that Hillside remains at the forefront of child and adolescent behavioral health care. So that communities can break the cycle of inadequate treatment. So that families can be strong and whole again. And so that every Hillside child receives the help they need to heal and succeed.

In an ever evolving mental health provider world, Hillside is changing how it delivers treatment to meet the needs of today's youth and adolescents.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve

Financials

HILLSIDE INC
Fiscal year: Jul 01 - Jun 30
Financial documents
2022 Hillside, Inc. 2020 2019-20-Hillside Inc-990
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

2.92

Average of 18.35 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

1.4

Average of 2.6 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

20%

Average of 18% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

HILLSIDE INC

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

HILLSIDE INC

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

HILLSIDE INC

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of HILLSIDE INC’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $2,782,276 $2,149,444 $1,977,390 -$18,619,496 -$1,392,490
As % of expenses 16.8% 12.2% 10.5% -49.1% -6.9%
Unrestricted surplus (deficit) after depreciation $1,944,378 $1,302,856 $1,114,643 -$19,558,343 -$2,340,660
As % of expenses 11.2% 7.0% 5.6% -50.3% -11.1%
Revenue composition info
Total revenue (unrestricted & restricted) $18,551,867 $20,499,176 $22,099,082 $20,616,842 $18,869,219
Total revenue, % change over prior year 2.6% 10.5% 7.8% -6.7% -8.5%
Program services revenue 80.2% 79.6% 77.4% 78.3% 87.3%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 6.1% 6.9% 5.3% 0.3% 0.0%
Government grants 7.9% 7.2% 13.2% 16.2% 9.5%
All other grants and contributions 4.9% 3.6% 3.6% 1.8% 2.7%
Other revenue 0.8% 2.7% 0.4% 3.4% 0.5%
Expense composition info
Total expenses before depreciation $16,550,214 $17,656,831 $18,887,947 $37,940,953 $20,070,364
Total expenses, % change over prior year 5.6% 6.7% 7.0% 100.9% -47.1%
Personnel 73.0% 74.4% 74.8% 37.7% 75.1%
Professional fees 5.0% 3.8% 4.5% 2.6% 5.7%
Occupancy 4.2% 3.5% 3.5% 1.3% 3.1%
Interest 0.0% 0.0% 0.1% 0.1% 0.1%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 17.8% 18.3% 17.1% 58.4% 16.0%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $17,388,112 $18,503,419 $19,750,694 $38,879,800 $21,018,534
One month of savings $1,379,185 $1,471,403 $1,573,996 $3,161,746 $1,672,530
Debt principal payment $0 $0 $0 $60,000 $60,000
Fixed asset additions $2,878,118 $1,370,717 $2,927,213 $0 $0
Total full costs (estimated) $21,645,415 $21,345,539 $24,251,903 $42,101,546 $22,751,064

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 2.2 2.2 3.7 1.5 1.4
Months of cash and investments 16.9 15.4 16.7 1.5 1.4
Months of estimated liquid unrestricted net assets 18.0 17.4 16.2 1.9 2.5
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $3,040,125 $3,245,161 $5,780,050 $4,816,962 $2,400,036
Investments $20,205,746 $19,484,036 $20,460,921 $0 $0
Receivables $2,038,061 $2,794,063 $2,852,019 $2,568,632 $2,923,318
Gross land, buildings, equipment (LBE) $18,756,327 $19,978,320 $22,775,047 $23,597,240 $23,849,151
Accumulated depreciation (as a % of LBE) 53.7% 54.0% 50.5% 52.7% 55.9%
Liabilities (as a % of assets) 3.1% 3.7% 8.6% 12.0% 11.2%
Unrestricted net assets $33,510,912 $34,813,768 $35,928,411 $16,370,068 $14,029,408
Temporarily restricted net assets $93,543 $170,355 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $93,543 $170,355 $1,401,090 $257,650 $448,995
Total net assets $33,604,455 $34,984,123 $37,329,501 $16,627,718 $14,478,403

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

President and CEO

Mrs. Emily Acker

Emily joined the Hillside team in August 2014 after serving as Director of Residential Programs with Youth Villages since 2009. She provided leadership for both the Inner Harbour Campus in Georgia and the Germaine Lawrence Campus in Massachusetts. Prior to the 2009 merger with Youth Villages, Emily served in various roles at Inner Harbour including administrator, director of admissions, marketing representative, human resources representative, and direct care counselor. In 2001, Emily briefly left Inner Harbour to serve as Executive Director of Multi-Agency Alliance for Children (MAAC), returning to Inner Harbour in 2004 to assume the role as Administrator. Emily's various roles in residential, day, and outpatient treatment services as well as guiding two established organizations through merger transitions have well prepared her to lead our thriving organization into the future.

Number of employees

Source: IRS Form 990

HILLSIDE INC

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

HILLSIDE INC

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

HILLSIDE INC

Board of directors
as of 02/05/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Mr. Russ Wagner

Gray Television

Term: 2020 - 2026

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/20/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Contractors

Fiscal year ending
There are no fundraisers recorded for this organization.