PLATINUM2024

Dfw Refugee Outreach Services

Dallas, TX   |  www.dfwros.org
GuideStar Charity Check

Dfw Refugee Outreach Services

EIN: 82-0807480


Mission

Our Mission: DFWROS was formed to nurture and uplift refugee families in DFW Metroplex by providing mentorship, material assistance, education, and facilitating access to essential resources.

Notes from the nonprofit

DFWROS uses social media and other types of community engagement activities to facilitate recognition and awareness about the plight of newly arrived refugees in the project area (https://www.wfaa.com/article/news/local/afghan-evacuees-arriving-north-texas-multiple-groups-ready-serve-them/287-e1a4f506-8eea-4fdb-875a-4ef9f7088e4c). The organization recognizes that community engagement is a powerful tool and a framework by which its project area can better cope with social, employment, and housing concerns. Weekly community engagement events, donation drives, and established community partnerships exist. The mission passionately guides the management, staff, and volunteers associated with DFWROS.

Ruling year info

2018

Principal Officer

Mrs zeenat Iftekhar khan

Main address

9535 Forest Ln, Suite 100A

Dallas, TX 75243 USA

Show more contact info

EIN

82-0807480

Subject area info

Education

Personal services

Special population support

Youth mentoring

Youth services

Show more subject areas

Population served info

Adults

Children and youth

Ethnic and racial groups

NTEE code info

Ethnic/Immigrant Services (P84)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Show Forms 990

Communication

What we aim to solve

SOURCE: Self-reported by organization

We live in an era of uncertainty. Necessities and the comforts that many of us once took for granted are now in jeopardy. Socio-economically disadvantaged refugees are even more vulnerable. Of many uncertainties wreaking havoc on lives, unemployment, rental evictions, food uncertainty, the threat of survival is by far one of the worst. There is a lack of resources and organizations in the Dallas/Fort Worth area that challenge specific challenges that refugees face after arrival in America. DFWROS has identified a gap in services currently available to refugees. Identifying this gap has allowed the organization to develop a solid plan, set performance objectives, and establish a success matrix for our program. Hundreds of Afghan families have recently arrived in the Dallas/Fort Worth area, many with only the clothes on their backs. There is a lack of resources and organizations in the Dallas/Fort Worth area that address specific challenges refugees face after arriving in America.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mentorship

Mentoring a family requires patient listening to their needs and concerns on a weekly basis.  We help families with many things; simple and complicated that we take for granted such as: how to speak and communicate in English (e.g. ESL registration), how to gain access to skills, how to register children for school, how to use simple household appliances, how and where to store food, how to cross a road, how to get a library card, how to keep their apartment clean, how to maintain personal hygiene and so much more. At DFWROS, we mentor as well as distribute basic essential items such as food, clothing, household goods, health and beauty aids and so on.
 

Population(s) Served
Ethnic and racial groups

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients who become literate because of literacy education programs by the nonprofit

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of clients still enrolled after the first week of training

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of accreditations/certificates given out to programs that educate/train/re-train displaced workers

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people within the organization's service area accessing food aid

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Number of participants who gain employment

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Number of clients who have access to insurance

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Average change in income of clients served (in dollars)

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of clients who attain economic stability within two years of training

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Additional revenue and wages generated attributable to the organization's efforts

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of volunteer management professionals trained

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of children who have the skills necessary to maintain personal health

This metric is no longer tracked.
Totals By Year
Related Program

Mentorship

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

In 2021 we saw the largest non-combatant evacuation airlift in U.S. history. A mass exodus of Afghans facing persecution took refuge in the U.S., with about 13,000 in Texas alone. DFWROS Services includes four primary areas of focus:

1. Workforce Development and Job Training Programs
2. Transition and Resettlement to American life.
3. Comprehensive support services to help achieve self-sufficiency
4. Education of adults and minors

There is an opportunity to expand services. The aim is to achieve financial independence and sustain the company’s programs. Under the current organizational plan, DFWROS intends to raise funds through federal and regional grants, corporate sponsors, and philanthropists. The company will primarily utilize these funds to invest in its existing and expanding programs.

The Plan is to develop measurable ways that the organization can help refugees resettle productively and successfully. DFWROS expanded its resettlement plan through an expansion of services to enact programs to help participants to learn specific ways to take care of themselves. The organization focuses on mitigating crises by utilizing a three-pronged approach:

Support Services and Resources

Support services specialize in linking participants with professionals, mentors, staff, or outside resources that work in the prevention, diagnosis, and treatment of mental, adjustment, and substance-related disorders. Biological, psychological, and social components of illnesses are explored and understood in treating the whole person. The services include evaluation and referrals to resources that can help with interpersonal problems with individuals and families and intervention for coping with stress, PTSD, and other problems. We partner with Metrocare Care (metrocareservices.org), the leading nonprofit dedicated to helping people with mental illness or developmental disabilities. We also partner with HHM Health(hhmhealth.org) to enroll refugees in benefits like SNAP, Medicaid, and Women’s health.

Transition Services

Rent & Utility Assistance
Clothes Closet Program
Transportation Assistance
Job Training and Placement
Food Pantry
Help with IDs and Documents
Emergency Shelter Assistance

Workforce Development:

Job training
Resume Writing
Leadership Program
Clothes Closet
Placement Assistance
Educational Advising Services

DFWROS has formed organizational and community partnerships. We plan to continue helping Refugees that are in dire need. The best way to empower them is to offer food, shelter, resources, skills, medical services, and emotional support. Whether our clients are struggling with mental illness, homelessness, transition difficulties from being a refugee, the tragedy of becoming a widow, or have fallen into desperate circumstances, our mentors and volunteers are there to provide a listening ear and a helping hand.

Our goal is to assist families and not turn any families away. These families left their country with just a pair of clothes on their backs, hoping for a bright future. At DFWROS, we are making sure that these refugee families achieve that.

At DFWROS, we not only provide mentorship but also feed the hungry with ongoing food programs, dispense care to those who have no resources, provide psychological support services, facilitate workshops that teach job development skills, and provide clothes for those who do not have adequate clothes. We work to the end, where refugees can thrive and contribute productively to American Society. Once a new family arrives, DFWROS assigns a mentor to the family. Mentoring a family requires listening patiently to their needs and concerns on a weekly basis. These mentors help families with many things, simple and complicated, that many take for granted, such as: how to communicate in English, how to gain access to skills, how to register children in schools, how to use simple household appliances, how to maintain hygiene, how and where to store food, how to cross the road, and so much more

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Dfw Refugee Outreach Services
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990

0.00

Average of 0.00 over 7 years

Months of cash in 2023 info

SOURCE: IRS Form 990

1.1

Average of 0.4 over 7 years

Fringe rate in 2023 info

SOURCE: IRS Form 990

0%

Average of 0% over 7 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Dfw Refugee Outreach Services

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Dfw Refugee Outreach Services

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Dfw Refugee Outreach Services

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Dfw Refugee Outreach Services’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $9,479 -$24,749 $19,782
As % of expenses 2.2% -5.0% 4.8%
Unrestricted surplus (deficit) after depreciation $9,479 -$24,749 $19,782
As % of expenses 2.2% -5.0% 4.8%
Revenue composition info
Total revenue (unrestricted & restricted) $418,525 $472,473 $435,167
Total revenue, % change over prior year 0.0% 12.9% -7.9%
Program services revenue 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0%
Government grants 0.0% 0.0% 0.0%
All other grants and contributions 100.0% 100.0% 100.0%
Other revenue 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $425,369 $497,222 $415,385
Total expenses, % change over prior year 0.0% 16.9% -16.5%
Personnel 0.0% 0.0% 0.0%
Professional fees 9.8% 17.9% 24.3%
Occupancy 2.9% 3.3% 3.8%
Interest 0.0% 0.0% 0.0%
Pass-through 86.1% 77.8% 70.6%
All other expenses 1.3% 1.0% 1.3%
Full cost components (estimated) info 2021 2022 2023
Total expenses (after depreciation) $425,369 $497,222 $415,385
One month of savings $35,447 $41,435 $34,615
Debt principal payment $0 $0 $0
Fixed asset additions $0 $0 $0
Total full costs (estimated) $460,816 $538,657 $450,000

Capital structure indicators

Liquidity info 2021 2022 2023
Months of cash 1.2 0.5 1.1
Months of cash and investments 1.2 0.5 1.1
Months of estimated liquid unrestricted net assets 1.2 0.5 1.1
Balance sheet composition info 2021 2022 2023
Cash $43,961 $19,212 $38,994
Investments $0 $0 $0
Receivables $0 $0 $0
Gross land, buildings, equipment (LBE) $0 $0 $0
Accumulated depreciation (as a % of LBE) 0.0% 0.0% 0.0%
Liabilities (as a % of assets) 0.0% 0.0% 0.0%
Unrestricted net assets $0 $0 $0
Temporarily restricted net assets N/A N/A N/A
Permanently restricted net assets N/A N/A N/A
Total restricted net assets $0 $0 $0
Total net assets $43,961 $19,212 $38,994

Key data checks

Key data checks info 2021 2022 2023
Material data errors No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Principal Officer

Mrs zeenat Iftekhar khan

Number of employees

Source: IRS Form 990

Dfw Refugee Outreach Services

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Dfw Refugee Outreach Services

Board of directors
as of 09/11/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

zeenat khan

DFW Refugee Outreach Services

Hiba Tanvir

Maliha Hassan

Jabeen Gafour

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 8/24/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian/Asian American
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 09/09/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.