PLATINUM2024

NATIONAL ASSISTANCE LEAGUE HQ Parent

Transforming Lives Strengthening Our Community

aka Assistance League   |   Burbank, CA   |  www.assistanceleague.org
GuideStar Charity Check

NATIONAL ASSISTANCE LEAGUE

EIN: 95-1945908


Mission

Our mission: Assistance League volunteers transforming the lives of children through community programs. Our vision: Essential needs are met in our community and families flourish. We are a national nonprofit organization with 120 local chapters across the country. Each chapter strives to meet local community needs through volunteer driven philanthropic programs. All funds raised stay in those individual communities to help people in need achieve a better quality of life. National Assistance League provides education, inspiration and support to the local chapters. Together we are Assistance League and we celebrate the power of the volunteer to evoke positive change in the world.

Ruling year info

1994

National CEO

Matt Zarcufsky

Main address

7590 N Glenoaks Blvd Suite 155

Burbank, CA 91504 USA

Show more contact info

EIN

95-1945908

Subject area info

Adult education

Nonprofits

Leadership development

Human services

Population served info

Adults

Low-income people

NTEE code info

Voluntarism Promotion (T40)

Leadership Development (W70)

Adult, Continuing Education (B60)

What we aim to solve

SOURCE: Self-reported by organization

The purpose of National Assistance League is to educate, inspire and support local chapters of Assistance League in their work to transform the lives of children and adults through community programs. Our vision is that essential needs are met in communities and families flourish. Assistance League was established in the early 1900's, when local women provided support for victims of the San Francisco earthquake. As needs in adjoining communities were recognized, others wished to follow these philanthropic efforts. In 1935 National Assistance League was organized to promote the growth of effective volunteerism through leadership training and education. Today, Assistance League volunteer members across the country continue this tradition of compassion and benevolence and work to meet the needs of children, students, families and seniors in their communities. National Assistance League provides training and encourages and supports their efforts.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Chapter Support

Chapter Support includes assisting chapters in achieving and maintaining standards of nonprofit operation; providing guidance on developing policies and procedures; providing an online resource library; promoting an interchange of ideas through digital networking; and providing online training and educational programs.

Population(s) Served
Adults

National Assistance League's marketing efforts acquaint the public with the purpose and activities of Assistance League and chapters nationwide.    We also assist and advise local chapters with public awareness issues related to the community-based philanthropic programs and services they provide.

Population(s) Served
Adults

National Assistance League provides professional development for member volunteers through virtual education and leadership opportunities at the National level.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This is the collective philanthropic data for all of our chartered chapters.

Number of stakeholders/stakeholder groups with whom communication has been achieved and expectations shared

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of stakeholders or stakeholder groups who agree to engage

This metric is no longer tracked.
Totals By Year
Related Program

Chapter Support

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

National Assistance League® is a California-based nonprofit dedicated to building effective chapters nationwide. The purpose of the national organization is to provide education, inspiration, support and the overarching structure empowering nearly 22,000 member volunteers in 120 chapters to effectively execute philanthropic programs meeting needs in their respective communities. Assistance League is unique in that each chapter is locally governed and operated by member volunteers.

National Assistance League delivers on its mission of transforming the lives of children through community programs by equipping local chapters and their members through annual conferences, professional development, on-site training and a library of chapter management resources to support organizational structure and governance.

Assistance League is a collaborarion of National Assistance League nand chartered chapters united in identiy through shared mission, vision, branding, minimum standards while leveraging the collective power of all. Assistance League is committeed to encouraging the passion of the member volunteer.

Our shared mission and vision and our Bylaws and policies collectively guide the affiliate chapters, yet inspire each of the 120 chapters to meet specific local needs. Chapters design, fund, and effectively execute philanthropic programs customized for their communities.

Our Strategic Plan directs us to:
• Establish, develop and maintain effective chapters.
• Enhance services and technology to chapters.
• Inspire and educate chapter leaders and members.
• Continue to adapt and grow to strengthen our position as the leading all-volunteer nonprofit.

National Assistance League supports member volunteers in all stages, phases, and locations through:
• Professional development for chapter leadership.
• Introducing new modes for fundraising and marketing.
• Providing technical support to enhance chapters’ web presence and social media communication with members, donors and the public.
• Expanding opportunities to incorporate best practices for organizational structure and governance.
• Providing oversight and compliance review for the 120 chapters in 26 states.
• Encouraging communication between chapters to share ideas and celebrate successes.

Our strongest asset is the nearly 22,000 dedicated member volunteers across the nation who have impacted the lives of more than 1.6 million people, volunteering more than 3.5 million service hours and receiving over $57.9 million in donations during fiscal year 2017-2018. During 2018-2019, the average chapter return to their communities was %, well above the Better Business Bureau guideline of 65% for effective nonprofits.

All chapters implement our signature program, Operation School Bell® and additional customized philanthropic programs to meet community needs. Chapters fund programs through thrift shop proceeds, grants, donations and special events specific to each chapter. Chapters do not receive funding from the national organization.

National Assistance League’s engaged, all-volunteer Board of Directors, knowledgeable and dedicated national committees (composed of member volunteers from local chapters), and a professional six-member staff:
• Promote effective volunteerism through education, support and leadership development.
• Authorize, establish and organize local chapters as well as subordinate organizations (auxiliaries) for chapters.
• Provide administrative, legal and operational guidance.
• Determine and maintain standards for chapters.
• Coordinate the efforts of chapters.
• Acquaint the public with the purposes and activities of the organization.

Assistance League’s signature program, Operation School Bell, annually clothes more than 331,000 children. Based on community needs, individual chapter’s programs provide: clothing, student hygiene kits, eye and hearing screening, access to dental centers, food, school supplies, and tutoring in reading and math. For example, infants are supplied with handmade blankets, clothing, and needed supplies; military families are aided with diapers, furniture, educational supplies and clothing; seniors are visited, served lunch, and given groceries. Assistance League chapters serve populations including children, students, families and seniors. Chapter ongoing program and community needs assessments uncover new opportunities to serve our communities.

As with many member-based nonprofit organizations, National Assistance League is actively working to address the issue of declining membership. We are exploring new and improved ways to support our nationwide current membership, gain new membership in expanding demographic groups and exploring opportunities to enhance organizational governance and structure. Some of the ways we are working on these issues include:
• Implementing a National Advisory Council composed of nonprofit industry leaders.
• Studying trends in nonprofit membership-based organizations to learn new practices in volunteer membership growth models.
. Strengthening our strategic plan goals and strategies to address membership retention and growth.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990

10.48

Average of 9.59 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990

2.8

Average of 7.7 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990

13%

Average of 17% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

NATIONAL ASSISTANCE LEAGUE

Revenue & expenses

Fiscal Year: Jun 01 - May 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

NATIONAL ASSISTANCE LEAGUE

Balance sheet

Fiscal Year: Jun 01 - May 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

NATIONAL ASSISTANCE LEAGUE

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jun 01 - May 31

SOURCE: IRS Form 990 info

This snapshot of NATIONAL ASSISTANCE LEAGUE’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation -$477,685 -$122,671 $1,014,978 -$194,569 -$126,348
As % of expenses -28.5% -6.9% 92.6% -14.8% -11.1%
Unrestricted surplus (deficit) after depreciation -$525,421 -$170,533 $986,637 -$206,001 -$154,691
As % of expenses -30.5% -9.3% 87.8% -15.5% -13.3%
Revenue composition info
Total revenue (unrestricted & restricted) $1,462,572 $1,938,800 $1,174,092 $1,606,378 $1,269,120
Total revenue, % change over prior year -34.0% 32.6% -39.4% 36.8% -21.0%
Program services revenue 9.0% 28.9% 0.0% 21.0% 1.1%
Membership dues 61.5% 44.5% 67.8% 49.1% 62.0%
Investment income 7.9% 6.7% 9.9% 11.9% 15.0%
Government grants 0.0% 0.0% 7.9% 6.2% 12.1%
All other grants and contributions 12.1% 6.3% 15.2% 9.0% 12.0%
Other revenue 9.5% 13.7% -0.9% 2.8% -2.2%
Expense composition info
Total expenses before depreciation $1,677,150 $1,783,540 $1,095,613 $1,316,180 $1,133,228
Total expenses, % change over prior year -29.4% 6.3% -38.6% 20.1% -13.9%
Personnel 21.2% 29.9% 47.7% 43.8% 46.2%
Professional fees 21.9% 12.4% 20.3% 33.2% 29.9%
Occupancy 4.6% 4.1% 7.2% 6.0% 6.8%
Interest 0.5% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 51.8% 53.6% 24.8% 17.0% 17.1%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $1,724,886 $1,831,402 $1,123,954 $1,327,612 $1,161,571
One month of savings $139,763 $148,628 $91,301 $109,682 $94,436
Debt principal payment $4,949 $5,644 $6,438 $7,342 $4,750
Fixed asset additions $0 $0 $0 $0 $136,402
Total full costs (estimated) $1,869,598 $1,985,674 $1,221,693 $1,444,636 $1,397,159

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 4.1 2.1 5.1 4.6 2.8
Months of cash and investments 35.6 30.0 61.5 47.7 51.6
Months of estimated liquid unrestricted net assets 30.7 28.0 56.6 45.2 49.7
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $567,211 $317,307 $461,746 $502,132 $265,473
Investments $4,405,859 $4,141,667 $5,148,714 $4,724,997 $4,604,065
Receivables $202,769 $3,498 $161,113 $165,830 $312,540
Gross land, buildings, equipment (LBE) $374,256 $374,256 $279,573 $279,573 $166,780
Accumulated depreciation (as a % of LBE) 71.9% 84.7% 89.7% 93.8% 24.8%
Liabilities (as a % of assets) 17.7% 7.5% 11.6% 9.0% 9.0%
Unrestricted net assets $4,365,556 $4,195,023 $5,181,660 $4,975,659 $4,820,968
Temporarily restricted net assets $37,058 N/A N/A N/A N/A
Permanently restricted net assets $9,933 N/A N/A N/A N/A
Total restricted net assets $46,991 $10,732 $17,677 $10,000 $9,710
Total net assets $4,412,547 $4,205,755 $5,199,337 $4,985,659 $4,830,678

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

National CEO

Matt Zarcufsky

Number of employees

Source: IRS Form 990

NATIONAL ASSISTANCE LEAGUE

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

NATIONAL ASSISTANCE LEAGUE

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

NATIONAL ASSISTANCE LEAGUE

Board of directors
as of 04/09/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Sandy Ross

National Assistance League

Term: 2021 - 2023

Sandy Ross

Member Volunteer

Sharon Hicks

Member Volunteer

Linda Matlock

Member Volunteer

Deborah Hamlin-Karalun

Member Volunteer

Sue Emmons

Member Volunteer

Laura Farr

Member Volunteer

Kelly Fifield

Member Volunteer

Ruth Ann Koepsel

Member Volunteer

Melinda Avey

Member Volunteer

Sally Ann Palcovich

Member Volunteer

Peggy Cotter

Member Volunteer

Barbara Condra

Member Volunteer

Rosanne Keller

Member Volunteer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes